What Ladbrook Insurance does

Ladbrook Insurance was a UK-based insurance brokerage operating near Chesterfield, Derbyshire, focused exclusively on the third sector. The firm arranged insurance coverage for approximately 2,000 clients including charities, churches, community organisations, clubs, schools, housing associations and care providers, spanning policy lines such as public liability, employers liability, volunteer cover, trustee indemnity, professional indemnity, buildings, cyber, and specialised covers for food banks, homeless shelters and similar entities. As a broker, Ladbrook earned commission from insurers for placing business; pricing was quote-based, risk-assessed per client, with monthly billing cadence, and no standard pricing tiers were publicly disclosed.

The firm was acquired by Access Insurance in early 2025, with the full client portfolio and staff merging into Access on 30 October 2025. The same Ladbrook team continues to serve clients from a new Staveley office as part of Access Insurance's North-based team. Access Insurance is a trading name of Access Underwriting Limited and part of Benefact Group, an international family of financial services businesses owned by the Benefact Trust, whose profits are donated to charity. Access describes itself as an ethically driven, independent Chartered Insurance Broker serving third-sector organisations, and the Benefact Group has been the UK's third largest corporate donor for over a decade per the Directory of Social Change's Guide to UK Company Giving.

Go-to-market was sales-led and relationship-driven, combining direct regional broker contact (telephone and in-person consultations) with online quote enquiry forms and content marketing, including a Risk Insights newsletter with over 10,850 subscribers targeting charity risk managers. There is no disclosed proprietary technology, AI tooling or API product; the offering is a standard intermediation-led brokerage franchise whose primary differentiator is third-sector specialism and continuity of the Ladbrook team post-acquisition.

Name

Ladbrook Insurance

Legal name

Ladbrook Insurance

Website

https://ladbrook.co.uk

Company type

Private

Founded year

2000

Operating status

Acquired

Headcount range

1–10 employees

Short description

Ladbrook Insurance was a UK insurance brokerage serving approximately 2,000 charity and not-for-profit clients with specialist covers including public liability, property and trustee indemnity. It was acquired by Access Insurance (Benefact Group) in 2025.

Ownership category

akta.pro rank

Headquarters

HQ city

Dinnington

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Insurance brokerage services: Ladbrook Insurance operated as an insurance broker providing coverage to charities and not-for-profit organisations. As a broker, revenue was generated through commissions from insurers for placing business, with the portfolio and staff now integrated into Access Insurance.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels2 records

Core offering

Ladbrook Insurance was a specialist UK insurance broker placing tailored insurance policies for charities and not-for-profit organisations. Its core offerings were packaged insurance covers — Public Liability, Employers Liability, Volunteer, Trustee Indemnity, Professional Indemnity, Buildings, Cyber Liability — combined with segment-specific bundles for churches, community centres, scout/guide groups, clubs, food banks, homeless shelters, and similar third-sector entities. Following its acquisition by Access Insurance, the approximately 2,000-client portfolio and the Ladbrook team were absorbed into Access Insurance's North-based operation from October 2025.

Product overview

Ladbrook Insurance was an insurance broker serving charities and not-for-profit organisations. Following its acquisition by Access Insurance in October 2025, Ladbrook's portfolio of approximately 2000 clients and staff merged into Access Insurance's North-based team. The company offered a comprehensive range of specialist insurance products tailored for the third sector, including core product lines for Charity Insurance, Church Insurance, Community Insurance, Club Insurance, and Charity Care Insurance. Each core line comprised multiple specific insurance products covering areas such as Public Liability, Employers Liability, Volunteer Insurance, Trustee Indemnity, Professional Indemnity, Buildings, Cyber Liability, and various specialised covers for specific organisational types (scout groups, village halls, food banks, homeless shelters, sports clubs, etc.).

Differentiator

Problem solved

Functional benefit

Products and services

• Charity Insurance Core insurance package for charitable organisations, including various liability and property protection policies, tailored for the UK third sector.
• Public Liability Insurance Protection against third-party claims for injury or property damage, for charities and community organisations.
• Employers Liability Insurance Coverage for employers against claims from employees for workplace injuries or illness, for charity and community employers.
• Volunteer Insurance Coverage designed specifically for volunteers working with charitable organisations.
• Trustee Indemnity Insurance Protection for trustees of charitable organisations against claims related to their governance duties.
• Professional Indemnity Insurance Coverage for professionals providing advice or services against claims of negligence, used by charities and not-for-profits.
• Buildings Insurance Property coverage for buildings owned by charitable organisations.
• Cyber Liability Insurance Protection against cyber threats, data breaches, and digital risks for charities and not-for-profits.
• Church Insurance Specialised insurance package for churches and religious organisations, including property and liability coverage.
• Church Minibus Insurance Vehicle insurance for church-owned minibuses.
• Community Insurance Insurance package for community organisations including centres, village halls, societies, and associations.
• Scout & Guide Group Insurance Specialised coverage for scout groups and guide organisations.
• Community Centre & Village Hall Insurance Coverage for community centres and village halls.
• Children & Youth Groups Insurance Insurance for organisations working with children and youth.
• Community Garden Insurance Coverage for community garden projects and their activities.
• Food Bank Insurance Specialised coverage for food bank operations.
• Homeless Shelter Insurance Coverage for homeless shelter facilities and operations.
• Club Insurance Insurance for various types of clubs including after school clubs, walking groups, craft clubs, sports clubs, drama groups, and dance groups.
• Charity Care Insurance Insurance for charitable care organisations.
• Charity Property Insurance Property coverage including museum insurance for charitable property owners.
• Independent & Special School Insurance Coverage for independent and special educational institutions.
• Charity Housing Insurance Insurance for charitable housing organisations.
• Charity Minibus Insurance Vehicle insurance for charity-owned minibuses.

Named customers1 record

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• Access InsurancecoreStrategic or Co-development PartnerLadbrook Insurance was acquired by Access Insurance in early 2025, with the client portfolio and staff merging into Access Insurance on 30 October 2025. The acquisition provides Ladbrook clients with access to a wider range of insurers and the strength of a larger specialist broker. The Ladbrook team continues to serve clients as part of Access Insurance's North-based team.

Scale indicators2 records

Recent moves5 records

Expansion highlights3 records

Direct peers

• BIB Insurance Brokers: UK broker specialising in charity and voluntary sector insurance, offering tailored cover for charities, community groups, and not-for-profits. Direct competitor in the same niche as Ladbrook Insurance.
• Griffiths & Armour: UK broker providing professional indemnity, charity, and third-sector insurance, with strong specialism in the not-for-profit and charitable sectors. Comparable to Ladbrook in serving charities and not-for-profits with tailored coverage.
• Ansvar Insurance: UK specialist insurer and broker focused on the charity, faith, education, and community sectors. Offers charity, church, and voluntary organisation insurance products directly comparable to Ladbrook's portfolio, serving a similar client base.
• Access Insurance: Direct parent of Ladbrook Insurance and a Chartered Insurance Broker serving UK third-sector organisations through the Benefact Group. Operates the same charity, church, community, and club insurance product lines that Ladbrook previously offered, making it the closest functional comparison post-acquisition.
• Ecclesiastical Insurance: UK specialty insurer and broker specifically focused on charities, faith organisations, and the third sector — including churches, community groups, and non-profits. Directly comparable to Ladbrook's specialty in charity insurance and competes for the same client base.

Broad incumbents

• Hiscox UK: Large UK commercial insurer offering charity insurance products including trustee indemnity and charity liability as part of a wider commercial portfolio. Competes for the same charity clients but as part of a broader product range rather than as a niche specialist.
• NFU Mutual: Major UK mutual insurer offering commercial and community insurance including products relevant to charities and community organisations. Overlaps with Ladbrook's community and club insurance but operates as a broad insurer rather than a third-sector specialist.
• Aon UK Charity Practice: Global broker with a dedicated UK charity and not-for-profit practice offering insurance broking and risk advisory services to the third sector. Comparable target market but operates at significantly larger scale and broader product scope.
• Marsh UK Charity Practice: Global broker providing insurance broking and risk advisory to UK charities, social enterprises, and not-for-profits through a dedicated practice. Similar client focus but materially larger scale and broader corporate offering than Ladbrook.

Emerging players

• Markel UK: UK insurer and broker offering charity and third-sector insurance products including charity liability, trustee indemnity, and charity property insurance. Comparable product set targeting the same charity sector clients.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key highlights6 records

Customer concentration

• Xx.com/LadbrookInsure

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ladbrook Insurance