Kassen Merkl

What Kassen Merkl does

Kassen Merkl GmbH & Co. KG is a family-owned specialized B2B dealer (Fachhandel) for point-of-sale (POS) cash register systems, headquartered in Munich and serving small to mid-sized businesses across Munich, Augsburg, and southern Bavaria. Founded in 1984 with roots tracing back to 1969 when founder Herbert Merkl specialized in cash register systems at NCR, the company is now led by Managing Director Karoline Merkl (since 2008) alongside co-manager Rudolf Salzinger (since 2004). It sells and services a portfolio of stationary POS systems, mobile cash registers, iPad/tablet-based systems, Android/iOS cash register apps, cash recyclers, payment terminals, and integrated weighing-scale POS systems, primarily running software from authorized brand partners Vectron, Orderman, Matrix POS, and ipos. The offering is complemented by digital add-on modules including TSE-compliant transaction logging, DATEV Kassenarchiv Online integration, cloud backup with 10-year retention, electronic receipts (e-Bon), digital menu cards, real-time revenue reporting, and kitchen/receipt monitors.\n\nThe company generates revenue through a mix of hardware sales, software licensing, installation and custom programming, recurring maintenance and 365-day support contracts, flexible rental/leasing/rent-to-own arrangements, and consumables (ribbons, receipt rolls, scanners, etc.). It targets five primary verticals: gastronomy, bakery/confectionery, retail, self-service stores, and festival operations (including Oktoberfest tents), with particular specialization in German fiscal compliance (TSE, GoBD, GdPdU) and DATEV accounting integration. Go-to-market is consultative and relationship-driven, with direct field sales, on-site consultation, and personal advisors handling customers from initial needs analysis through installation and ongoing support. Distribution is exclusively regional and direct through the Munich office, with field service technicians covering the southern Bavaria territory. The company is privately held with no external institutional investors, no funding rounds, and no disclosed revenue.

Name

Kassen Merkl

Legal name

Kassen Merkl GmbH & Co. KG

Website

https://kassenmerkl.de

Company type

Private

Founded year

1984

Operating status

Operating

Headcount range

11–50 employees

Short description

Kassen Merkl is a family-owned, Munich-based specialized B2B dealer (Fachhandel) for POS cash register systems, serving small to mid-sized businesses in gastronomy, bakery, retail, self-service, and festival operations across southern Bavaria with hardware, software, and 365-day support.

Ownership category

akta.pro rank

Product category

Specialized POS / Cash Register Systems Retailer

SIC

Retail-Computer & Computer Software Stores (5734)

akta.pro industry

PRIMARYCRAEAEAF

Business Technology & Electronics Wholesale Clubs (B2B)

Consumer Products & Retail/Discount, Club & Value Retail/Cash & Carry / Wholesale Clubs (B2B & B2B2C)

Keywords

• POS systems
• Cash register systems
• Payment terminals
• POS hardware sales
• Cash register services

Headquarters

HQ city

München

HQ country

Germany

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Supply Chain, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Cash Register Hardware Sales: Sale of stationary POS systems, mobile terminals, payment terminals, cash recyclers, and integrated scales. Hardware includes equipment from brands Vectron, Orderman, Matrix POS, and ipos.
2. Kassen-Software Solutions: Sale and licensing of POS software systems for restaurant, retail, and bakery operations.
3. Installation and Setup Services: On-site configuration, installation, and programming services for cash register systems.
4. Maintenance and Support Contracts: 365-day support services, remote maintenance, and on-site technical support. Includes guarantee processing with manufacturers and repairs in company workshops.
5. Equipment Rental and Leasing: Flexible rental options for cash registers including daily, weekend, seasonal, or custom periods. Also offers leasing, financing, and rent-to-own arrangements.
6. Consumables and Accessories: Sale of ribbons, receipt rolls, power supplies, cables, printers, scanners, and cash drawers.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels3 records

Core offering

Kassen Merkl is a specialized B2B dealer (Fachhandel) for cash register and POS systems based in Munich. It sells and integrates stationary and mobile POS systems, payment terminals, cash recyclers, and weighing-scale POS systems from brands such as Vectron, Orderman, Matrix POS, and ipos, complemented by installation, 365-day support, maintenance, financing, and rental services. Target customers are small and mid-sized businesses in gastronomy, bakery, retail, self-service, and festival operations across Munich and southern Bavaria.

Product overview

Kassen Merkl is a specialist retailer (Fachhandel) for billing and cash register systems based in Munich, Germany, with over 40 years of experience. The company offers a comprehensive portfolio of POS (point-of-sale) solutions comprising both hardware and software. Core hardware products include stationary cash register systems, mobile cash register systems (including iPad/tablet-based systems and Android/iOS apps), cash recyclers and payment automata, and integrated weighing-scale POS systems. Software offerings center on POS software from branded partners (Vectron, Orderman, Matrix POS, ipos), with a range of digital service modules such as real-time revenue reporting, electronic receipts (e-Bon), digital menus, QR-code payment, DATEV accounting integration, and cloud backup. The company also provides comprehensive services including 365-day support, custom programming, rental registers, financing/leasing options, repair services, and consumables/accessories. Target industries include gastronomy/restaurants, bakeries, retail, self-service stores, and festival/tent operations. The portfolio functions as a modular, customizable system where customers can combine hardware platforms (stationary, mobile, tablet) with branded software and add-on digital services tailored to their specific operational needs.

Differentiator

Problem solved

Functional benefit

Products and services

• Stationary POS Systems (Stationäre Kassensysteme) Fixed-point-of-sale cash register systems serving as the central hub at the point of sale, available as standalone solutions or as larger networked systems of stationary terminals. Sold and integrated by Kassen Merkl for SMB and mid-market businesses in gastronomy, retail, and bakery.
• Mobile POS Systems (Mobile Kassensysteme) Mobile cash register systems ideal as complements to classic POS registers, enabling order taking directly at the guest and mobile payment in combination with payment solutions.
• Payment Terminals and Cash Recyclers (Bezahlautomaten und Cash-Recycler) Automated payment machines and cash recyclers for contactless, hygienic cash management, eliminating incorrect change dispensing and reducing employee theft.
• Integrated Weighing-Scale POS Systems (Waagen-Kassen-Systeme) Integrated weighing solutions for POS, including combined register-scale systems, checkout scales, and combined scanner-scales for gram-precise billing in bakery and retail use cases.
• Electronic Cash Registers (Elektronische Registrierkassen) Electronic recording cash registers as one of the main system types offered by Kassen Merkl.
• PC-Based POS Systems (PC-Kassensysteme) PC-based cash register systems offered as one of the main categories by Kassen Merkl.
• iPad/Tablet POS Systems Tablet-based cash register systems using iPad or similar devices, with associated Android and iOS cash register apps.
• POS Software (Vectron, Orderman, Matrix POS, ipos) Cash register software from brands Vectron, Orderman, Matrix POS, and ipos, licensed and integrated by Kassen Merkl as part of its POS solution portfolio.
• Rental Cash Registers (Leihkassen) Rental cash registers available for a day, weekend, season, or any desired period, offering maximum flexibility and availability for events, seasonal peaks, or short-term projects.
• Consumables and Accessories (Verbrauchsmaterial und Zubehör) Sale of ribbons, receipt rolls, power supplies, cables, printers, scanners, and cash drawers as POS consumables and accessories.
• Financing Models (Finanzierungsmodelle) Financing options including leasing, in-house financing, rental, rent-to-own (Mietkauf), and outright purchase with favorable payment terms, offered to preserve customer liquidity.
• Repair and Maintenance Service (Reparatur- und Wartungsservice) Repair services in the company's own workshops, warranty handling with manufacturers, and spare parts availability.
• 365-Day Support (365 Tage Support) Year-round unconditional and competent cash register service, including generous opening hours, weekend emergency service, on-site technicians, and remote maintenance.
• Custom Programming (Individuelle Programmierung) Custom programming by qualified technicians for tailored cash register solutions matching the specific business requirements of customers.
• Remote Maintenance (Fernwartung) Remote maintenance support for immediate assistance, delivered via TeamViewer connectivity.

Quantifiable outcome

• 365 days per year support coverage including weekend emergency service
• +2 more outcomes

Named customers5 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

Feature7 records

Partnerships

Six partnerships are on record, tiered core and minor.

• VectroncoreTechnology or IntegrationKassen Merkl is an authorized dealer and integrator for Vectron POS systems, offering both stationary and mobile cash register solutions. Vectron systems are marketed alongside other brand offerings on the company's product pages.
• OrdermancoreTechnology or IntegrationKassen Merkl distributes and installs Orderman mobile ordering and POS solutions, particularly suited for restaurant and hospitality environments requiring mobile order capture and payment processing.
• Matrix POScoreTechnology or IntegrationAuthorized dealer for Matrix POS cash register systems, offering integrated POS solutions for various retail and hospitality applications.
• iposcoreTechnology or IntegrationKassen Merkl serves as an authorized ipos dealer, integrating ipos POS software and hardware solutions into their customer offerings.
• sell & pick GmbHminorStrategic or Co-development PartnerBusiness intelligence partnership for optimizing business processes. sell & pick GmbH collaborates with Kassen Merkl to provide intelligent process automation and optimization using POS data.
• DATEVcoreTechnology or IntegrationIntegration partnership for DATEV Kassenarchiv Online - enabling electronic cash register data archiving for fiscal compliance and direct data exchange with tax advisors and financial authorities.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Orderbird: German cloud-based POS provider focused on the gastronomy and hospitality segment, directly overlapping with Kassen Merkl's primary target market. Both serve small/mid-market restaurants with iPad-based ordering, payment, and backend integration.

Broad incumbents

• Vectron Systems AG: Manufacturer of the Vectron POS systems that Kassen Merkl distributes; Vectron also sells direct and through other dealers. As the upstream brand and a competitor to its own channel, Vectron is both a core partner and a structural threat.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Kassen Merkl