CredSure
CredSure is a 60-year-old Zimbabwean insurance company offering credit insurance (domestic and export), bonds and guarantees, and general short-term insurance products to businesses, banks, importers, contractors, and individuals, distributed via direct offices, self-service portals, and UMA Risk Experts.
- Company typePrivate
- Founded1965
- HeadquartersHarare, Zimbabwe
- Headcount11–50
- GTM typeB2B and B2C
- OfferingServices
What CredSure does
CredSure Insurance Limited is a Zimbabwean insurance company founded in 1965 as Credit Insurance Zimbabwe Limited by a consortium of leading commercial and merchant banks, reinsurance, and insurance companies. It is the country's oldest credit insurer and rebranded to its current name to reflect a broadened product portfolio that, since 2007, includes general short-term insurance alongside its core credit insurance and bonds/guarantees business. The company is headquartered in Harare (CredSure House, 69 Sam Nujoma Street) with a regional office in Bulawayo, and operates within the ZHL Ecosystem referenced on its corporate site.
The company's core offerings are organized into three lines: (1) Credit Insurance, comprising domestic credit insurance (80% indemnity, 0.30%-0.75% of monthly balances) and export credit insurance (90% indemnity, 0.10%-4.25% of shipment value) with policy variants including Whole Turn Over, Confirming Houses, Selected Buyers, and Specific Account; (2) Bonds and Guarantees, including customs bonds (ATIP, warehouse, transit), construction bonds (bid, performance, advance payment, retention, maintenance), and court bonds; and (3) General Insurance, covering motor (three tiers), engineering, liability, marine (hull and cargo), home combined, farming (crop, livestock, tobacco hail), fire and accident, and assets all-risk (money, goods in transit, glass, fidelity, accounts receivable, burglary). In May 2025, CredSure launched an E-Guarantee digital portal (eguarantee.co.zw) to digitize bond and guarantee workflows, supplementing its existing claims submission portal.
Revenue is generated through recurring insurance premiums across credit and general insurance lines, plus fees on bonds and guarantees. Distribution is direct-to-consumer via the company website, self-service portals, and direct sales offices, supplemented by UMA (Uninsured Managed Account) Risk Experts as a channel partner. Named customers span investment, engineering, outdoor advertising, and air quality services, indicating a diversified mid-market and SMB base across verticals. The company is privately held with no public ownership, no disclosed funding rounds, no disclosed management roster, and no disclosed revenue figures.
CredSure firmographics
Firmographics- Name
- CredSure
- Legal name
- CredSure Insurance Limited
- Website
- https://credsure.co.zw
- Company type
- Private
- Founded year
- 1965
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- CredSure is a 60-year-old Zimbabwean insurance company offering credit insurance (domestic and export), bonds and guarantees, and general short-term insurance products to businesses, banks, importers, contractors, and individuals, distributed via direct offices, self-service portals, and UMA Risk Experts.
- Ownership category
- akta.pro rank
Where CredSure is headquartered
LocationHeadquarters
- HQ city
- Harare
- HQ country
- Zimbabwe
- HQ region
- Africa
Offices2 records
Markets served
CredSure business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Credit Insurance Premiums: CredSure earns premium income from credit insurance policies. For domestic credit insurance, standard indemnity is 80% of outstanding amounts, with premiums ranging from 0.30% to 0.75% of total insured monthly balances. For export credit insurance, indemnity typically reaches 90% of insured debt, with premiums ranging from 0.10% to 4.25% of shipment value. Premiums are influenced by policy type, nature of goods sold, and applicable exclusions.
- General Insurance Premiums: Premiums from general short-term insurance products including motor, engineering, liability, marine, home combined, farming, fire and accident, and assets all-risk insurance.
- Bonds and Guarantees: Fees from issuing various bonds and guarantees including customs bonds, construction bonds, court bonds, and other surety instruments required by contractors and importers.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Domestic Credit Insurance - 80% indemnity, 0.30%-0.75% of monthly balances |
| Subscription | Monthly | Export Credit Insurance - 90% indemnity, 0.10%-4.25% of shipment value |
| Subscription | Annual | Motor Insurance - Three coverage tiers |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels5 records
CredSure product offering
Product offeringCore offering
CredSure Insurance Limited provides credit insurance, bonds and guarantees, and general short-term insurance products in Zimbabwe. Its core offering centers on protecting businesses from customer non-payment through domestic and export credit insurance (with 80%-90% indemnity coverage), issuing local bonds and guarantees required by contractors and importers, and offering general insurance lines including motor, home combined, marine, farming, fire and accident, assets all-risk, engineering, and liability insurance.
Product overview
CredSure is an established Zimbabwean insurance company operating since 1965, offering a comprehensive portfolio of insurance products and guarantees. The core offerings center on Credit Insurance (both domestic and export) and Bonds and Guarantees, supplemented by General Insurance products including Motor, Home Combined, Marine, Farming, Fire and Accident, Assets All Risk, Engineering, and Liability insurance. The company operates a digital E-Guarantee Portal for online bond applications and offers various policy types under its credit insurance umbrella including Whole Turn Over, Confirming Houses, Selected Buyers, and Specific Account policies.
Differentiator
Problem solved
Functional benefit
Products and services
- Credit Insurance Credit insurance product line protecting businesses from customer non-payment due to insolvency, liquidation, or failure to pay within defined periods, covering both domestic and export credit risks for Zimbabwean suppliers and bodies corporate.
- Bonds and Guarantees Issuance of local bonds and guarantees required by contractors and importers, including customs bonds, construction bonds, court bonds, and various specialty surety instruments for regulatory and contractual compliance.
- Motor Insurance Vehicle insurance with three coverage options (Full Third Party, Full Third Party Fire and Theft, and Comprehensive Cover) protecting against loss, theft, third-party liabilities, medical expenses, litigation costs, and towing charges.
- Home Combined Insurance Property and belongings coverage protecting homes against theft, fire, and accidental damage.
- Marine Insurance Covers damage to ships, cargo, and any transport or property by which cargo is transferred, acquired, or held in transit.
- Farming Insurance Agricultural coverage including Crop Insurance, Livestock Insurance, and Tobacco Hail (Field to Floor Insurance) for all property on the farm.
- Fire and Accident Insurance Coverage for property damage and losses resulting from fire and accidental events.
- Assets All Risk Insurance Comprehensive coverage including Money, Goods in Transit, Glass, Fidelity, Accounts Receivable, and Burglary protection against various property and financial risks.
- Engineering Insurance Insurance coverage for engineering-related risks and project coverage for construction and industrial projects.
- Liability Insurance Coverage protecting businesses and individuals against legal liabilities to third parties.
- E-Guarantee Portal Digital self-service platform for applying for and managing bonds and guarantees online, hosted at eguarantee.co.zw.
Quantifiable outcome
- Standard 80% indemnity for domestic credit insurance; typically 90% for export credit insurance.
- +2 more outcomes
Companies that use CredSure
Customer profileNamed customers4 records
Segments4 records
Ideal customer profiles3 records
CredSure technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature2 records
CredSure partnerships and signals
Strategic signalScale indicators1 record
Recent moves6 records
Expansion highlights3 records
CredSure competitors and assessment
Company assessmentDirect peers
- Zimnat Insurance Company: Major Zimbabwean insurer offering general short-term insurance (motor, property, liability) and other lines in the same domestic market. Directly comparable to CredSure's general P&C book and competing for the same enterprise and consumer policyholders.
- Old Mutual Zimbabwe: Zimbabwe's largest and most established financial services group, offering general insurance alongside life and investment products. Comparable as a Zimbabwean multi-line insurer competing directly for the same corporate and SME general insurance and credit-related business.
- First Mutual Holdings: Zimbabwe-listed financial holding company with insurance subsidiaries offering general and life cover. Comparable as a domestic multi-line insurer serving similar corporate and individual customers with overlapping product breadth.
Broad incumbents
- Coface: Global trade credit insurer with strong emerging-markets footprint. Directly comparable as a credit insurance carrier offering domestic and export cover with similar indemnity mechanics to CredSure's core product line.
- Allianz Trade (formerly Euler Hermes): World's largest trade credit insurer, part of the Allianz Group. Comparable as a credit insurance specialist serving the same core use case (protecting B2B receivables) and operating in Africa, providing a global benchmark for product design and pricing.
- Atradius: International credit insurance, surety and collections company. Comparable as a multi-line credit-focused insurer with comparable product structure (whole-turnover, specific-buyer, export cover) to CredSure's credit insurance portfolio.
Emerging players
- Econet Insurance (Cassava Smartech): Zimbabwean digital insurance provider leveraging mobile money distribution. Comparable as a domestic insurer pursuing digital-first distribution of short-term products, contrasting CredSure's traditional direct/office-led GTM and representing a disruptive adjacency.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
CredSure social profiles
Digital presenceCredSure financial estimates
Financial estimateRevenue estimate
Valuation estimate
CredSure leadership team
Management profileNumber of profiles
CredSure funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
CredSure M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about CredSure
What does CredSure do?
CredSure Insurance Limited provides credit insurance, bonds and guarantees, and general short-term insurance products in Zimbabwe. Its core offering centers on protecting businesses from customer non-payment through domestic and export credit insurance (with 80%-90% indemnity coverage), issuing local bonds and guarantees required by contractors and importers, and offering general insurance lines including motor, home combined, marine, farming, fire and accident, assets all-risk, engineering, and liability insurance.
Is CredSure a public or private company?
CredSure is a private company. It is classified as corporate owned and is currently operating.
When was CredSure founded?
CredSure was founded in 1965. It employs 11 to 50 people.
Where is CredSure based?
CredSure is headquartered in Harare, Zimbabwe, in the Africa region.
How does CredSure make money?
Three revenue lines are on record. Credit Insurance Premiums are the primary driver. The others are general Insurance Premiums and bonds and Guarantees.
Who are CredSure's main competitors?
Direct peers on record are Zimnat Insurance Company, Old Mutual Zimbabwe and First Mutual Holdings. Broad incumbents are Coface, Allianz Trade (formerly Euler Hermes) and Atradius. Econet Insurance (Cassava Smartech) is listed as an emerging player.
Does CredSure have an API?
No public API is recorded for CredSure.