What Global Technology Solutions does

Global Technology Solutions (GTS) is a Lebanon-incorporated IT consultancy (S.A.R.L.) founded in 2004, operating as an Oracle Platinum Partner with offices in Lebanon, the UAE (Dubai Media City), and Cyprus. The firm delivers enterprise technology services—primarily ERP implementation, cloud migration, managed services, and HCM—to enterprise and mid-market clients across the MENA region. Its service portfolio spans Oracle JD Edwards EnterpriseOne, Oracle Cloud ERP, Oracle Fusion HCM, Odoo, Oracle Cloud Infrastructure (OCI), and Oracle Integration Cloud, supplemented by a set of proprietary Edge-branded products including ARCTOOLS, Datawaire, GCC Payroll Localization, and DAS Reporting.

GTS generates revenue through a mix of project-based implementation services, recurring managed services contracts (JD Edwards Technical Managed Services and Cloud Managed Services across OCI and AWS), cloud advisory and architecture engagements, and licensing/support of its proprietary Edge product suite. Its consulting team is trilingual (English, French, Arabic), enabling it to localize GCC payroll, tax, and regulatory requirements for clients in 18 industry verticals. Notable enterprise clients include Transmed, Debbane Freres, Jordan Petroleum Refinery, SAVETO, Logicom, Tabreed, Bank Audi, Al Mawared, Kinan, Al Jaber, King Food (Burger King franchise), Abbott, Jumbo Electronics, MAF Hypermarkets, Milco, and Sallaum Lines.

The firm's go-to-market is anchored in its highest-tier Oracle partnership (evidenced by 2016 Oracle SaaS Partner of the Year, 2017 Oracle CX Cloud Partner of the Year, and 2018 Oracle Cloud First Partner of the Year awards), supplemented by AWS and Odoo Ready partnerships for multi-cloud and open-source ERP delivery. Headcount is reported in the 11–50 range on LinkedIn, consistent with a specialized regional systems integrator rather than a global consulting firm. The business model is enterprise-services-led with limited consumer or platform-SaaS exposure, and Lebanon-headquartered delivery economics likely compress rates relative to UAE- or KSA-domiciled peers.

Name

Global Technology Solutions

Legal name

Global Technology Solutions S.A.R.L.

Website

https://gtslb.com

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

11–50 employees

Short description

Global Technology Solutions is a Lebanon-based Oracle Platinum Partner offering JD Edwards, Oracle Cloud ERP, Odoo, and managed services to enterprise and mid-market clients across the MENA region, with offices in Lebanon, the UAE, and Cyprus.

Ownership category

akta.pro rank

Product category

ERP Consulting and Implementation Services

NAICS

Computer Systems Design and Related Services (54151), Computer Systems Design and Related Services (5415), Computer Facilities Management Services (541513), Other Computer Related Services (541519)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371)

akta.pro primary industry

Enterprise Integration, iPaaS & Middleware Services (API/EDI) (BPAEAGAH)

akta.pro secondary industries

Managed Application Platforms (App PaaS & Runtime Services) (HDABAAAD), Managed Workplace Services (DaaS/Workplace-as-a-Service) (BPAEAIAA), Network, Infrastructure & Data Center Integration (BPAEAAAK)

Keywords

• ERP implementation services
• Oracle Cloud consulting
• JD Edwards services
• Odoo ERP solutions
• Managed cloud services

Headquarters

HQ city

Jdeïdé

HQ country

Lebanon

HQ region

Middle East

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations

Revenue model

1. ERP Implementation Services: Professional services revenue from implementing Oracle JD Edwards, Odoo, and Oracle Cloud ERP solutions. Includes consulting, configuration, development, deployment, and training services using a structured five-phase methodology.
2. Managed Services & Support: Recurring managed services revenue from ongoing technical support for JDE environments (database administration, CNC administration, security, monitoring, disaster recovery) and cloud managed services for OCI and AWS. Includes first-line support with SLA commitments.
3. Cloud & AI Services: Revenue from cloud advisory, migration to OCI, and Oracle AI services integration including Generative AI, Document Understanding, Vision, and Digital Assistant. Services include building cloud roadmaps, cloud-native architecture design, and integration automation.
4. Specialized Edge Products: Revenue from specialized proprietary tools including DAS Reporting for JDE (Data Access Studio), Archiving for JDE (Datawaire), and GCC Payroll Localizations. These are sold as standalone or bundled products alongside ERP implementations.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels9 records

Core offering

Global Technology Solutions is an Oracle Platinum Partner that delivers end-to-end enterprise resource planning (ERP) implementation, cloud migration, and managed services centered on Oracle JD Edwards EnterpriseOne, Odoo ERP, Oracle Cloud ERP (Fusion), Oracle Cloud Infrastructure (OCI), Oracle Fusion HCM, and Oracle Integration Cloud. The company bundles professional services—implementation, upgrades, customization, integration, training, and first-line support—with proprietary edge products (DAS Reporting for JDE, Datawaire Archiving for JDE, GCC Payroll Localizations) and OCI-based AI services (Generative AI, Document Understanding, Vision, Digital Assistant) for enterprise clients across the MENA region.

Product overview

Global Technology Solutions (GTS) is an Oracle Platinum Partner offering an end-to-end ERP solutions portfolio centered on two core platforms: Oracle JD Edwards EnterpriseOne (JDE) and Odoo ERP. The company delivers these platforms alongside Oracle Cloud ERP (Fusion), Oracle Cloud Infrastructure (OCI), Oracle Fusion HCM, and Oracle Integration Cloud as part of a unified cloud solutions suite. AI capabilities are embedded through OCI services including Generative AI, Document Understanding, Vision, and Digital Assistant. The product ecosystem is extended with specialized add-ons including DAS Reporting for JDE, Archiving for JDE, and GCC Payroll Localizations, plus consulting and managed services spanning implementation, upgrades, cloud migration, and technical support. GTS operates as both a product reseller/implementer and a managed services provider serving the MENA region.

Differentiator

Problem solved

Functional benefit

Products and services

• Oracle JD Edwards EnterpriseOne (JDE) Integrated enterprise applications suite combining comprehensive ERP software with industry-specific modules across Financial Management, Project Management, Manufacturing, Supply Chain, and Human Capital Management. Deployed for enterprise customers across MENA.
• Odoo ERP Open-source suite of business applications covering CRM, e-commerce, accounting, inventory management, point of sale, and project management, available in community and enterprise editions with scalability from basic modules to full enterprise functionality.
• Oracle Cloud ERP Complete, modern cloud ERP suite providing AI capabilities to automate manual processes, analytics for real-time market insights, and automatic updates across Financial Management, Project Management, Procurement, and ERP Analytics.
• Oracle Cloud Infrastructure (OCI) Cloud infrastructure platform providing 150+ cloud services for compute, storage, containers, networking, databases, AI, and machine learning, with autonomous services, built-in security, and superior price-performance for enterprise workloads.
• Oracle Fusion HCM Global Human Resources cloud solution balancing people, process, and technology with modules for Core HR, Benefits, Workforce Modeling, Talent Management, Recruiting, Onboarding, Learning, Career Development, and Performance Management.
• Oracle Integration Cloud Cloud integration service connecting SaaS to SaaS and SaaS to on-premise applications using service-oriented architecture best practices, featuring adapters for major enterprise platforms, visual process automation, and RPA capabilities.
• DAS Reporting for JDE Real-time reporting platform for JD Edwards customers enabling business users to create queries, operational reports, and analytics with built-in row and column security, formatting, and localizations.
• Archiving for JDE Data management and archiving solution for JD Edwards using Datawaire's Data Management Suite, available as on-premise or service-based deployment supporting Financials, Distribution, and Manufacturing modules across Oracle Database and Microsoft SQL Server.
• Payroll Localizations for JDE GCC Payroll and HR localization for JD Edwards EnterpriseOne ensuring compliance with GCC labor laws and standards, handling airline ticket accrual, leave encashment, end-of-service indemnity, and termination calculations.
• JDE Implementation Services JD Edwards implementation using a structured five-phase methodology (Scope, Design, Configure, Go Live, Optimize) aligned with Oracle's Unified Method (OUM), emphasizing clear planning, thorough analysis, user-centered design, and ongoing optimization.
• JDE Upgrades Services JD Edwards upgrade services ensuring system performance, security, and functionality with compatibility for modern technologies and business needs.
• JD Edwards Orchestrator Automation tool within the JD Edwards ecosystem that enables process automation, system integration, and workflow digitization through low-code/no-code orchestration development, REST APIs, IoT integration, and third-party platform connectivity.
• Odoo Implementation Services Odoo implementation using a structured methodology including ROI Analysis, Kick-off, Implementation (iterative cycles of analysis, development, validation, and key-user training), Go-Live, and Second Deployment phases.
• Odoo Customization & Integration Odoo customization services including module customization, report and dashboard customization, workflow automation, and third-party application integration (e-commerce platforms, Facebook, Instagram, LinkedIn, Twitter).
• Cloud Advisory Services Cloud consulting services including cloud strategy and roadmap, security and governance, cloud migration, cloud optimization, and cloud architecture design for Oracle Cloud Infrastructure and AWS environments.
• JDE to OCI Migration Services Migration service enabling JD Edwards deployment on Oracle Cloud Infrastructure for improved performance, reduced IT overhead, and cloud-native integration with Oracle Autonomous Database, Oracle Integration Cloud, Oracle Guided Learning, and Oracle Content and Experience Cloud.
• Oracle Cloud Managed Services End-to-end cloud management covering database services (Oracle on OCI and AWS), cloud infrastructure management, security and compliance, cost optimization, monitoring and support, and disaster recovery and business continuity for OCI and AWS environments.
• JDE Technical Managed Services JD Edwards technical managed services including database and OS administration, CNC administration, upgrades and patch management, system monitoring, security and compliance, and disaster recovery for JDE environments.
• First Line Support SLA-driven first-line support with tiered SLA targets, accountability and reporting, escalation protocols, and helpdesk ticketing for JD Edwards and Odoo functional support covering Finance, Procurement, Manufacturing, Distribution, CRM, Inventory, Sales, and Accounting modules.
• OCI AI Services Integrated suite of Oracle AI services including OCI Generative AI (human-like text and image generation), OCI Document Understanding (structured data extraction from documents), OCI Vision (image recognition, visual inspections, barcode reading), and OCI Digital Assistant (conversational AI chatbots for ERP/CRM).

Quantifiable outcome

• Transmed S.A.L. cut time to hire by 40% and improved CV processing by 56% with Oracle Talent Acquisition Cloud implemented by GTS
• +2 more outcomes

Named customers17 records

Segments6 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration16 records

AI capability8 records

Feature10 records

Partnerships

Three partnerships are on record, tiered core and secondary.

• OraclecoreStrategic or Co-development PartnerOracle Platinum Partner — the highest tier in Oracle's partner program. GTS specializes in Oracle JD Edwards EnterpriseOne, Oracle Cloud Infrastructure, Oracle Fusion HCM, Oracle Integration Cloud, and Oracle AI services. The partnership enables joint go-to-market, access to Oracle resources, certified training, and referral business across the MENA region. Oracle's sales team refers enterprise clients to GTS for specialized implementation services.
• OdoocoreTechnology or IntegrationGTS is an Odoo Ready Partner with expertise in Odoo implementation, customization, and integration across CRM, accounting, inventory, project management, and other business applications. Odoo provides the platform; GTS delivers implementation and managed services to enterprise clients.
• Amazon Web Services (AWS)secondaryTechnology or IntegrationGTS offers Cloud Managed Services covering both Oracle Cloud Infrastructure (OCI) and Amazon Web Services (AWS). AWS multicloud expertise enables integration between OCI and AWS services, providing flexibility, enhanced resilience, and optimized cost efficiency for enterprise clients.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Capgemini: Capgemini is a global Oracle Cloud MSP and integrator with established Middle East delivery capability, offering Oracle Cloud ERP, OCI managed services, and JDE modernization. It competes with GTS in MENA on cloud migration, managed services, and large enterprise transformations, particularly in manufacturing and financial services.
• Cognizant: Cognizant runs a sizeable Oracle Cloud ERP and JD Edwards consulting practice with dedicated Middle East delivery capability, serving retail, healthcare, and financial-services clients. It competes with GTS on Oracle ERP implementations and digital-transformation programs in MENA.
• Deloitte: Deloitte's Oracle practice delivers JD Edwards, Oracle Cloud ERP, HCM, and EPM implementations globally and maintains a sizeable Middle East presence (Deloitte Middle East) targeting financial services, oil & gas, and government—overlapping GTS's strongest MENA customer verticals. Its Big Four advisory scale and Oracle Platinum status make it a head-to-head competitor on enterprise ERP transformation deals.
• Infosys: Infosys is an Oracle Diamond Partner with a global Oracle Cloud ERP and JD Edwards implementation practice and growing Middle East presence serving banking, retail, and energy clients. It competes head-to-head with GTS for Oracle-based digital transformation deals across the MENA region.
• Wipro: Wipro's Oracle practice provides consulting, implementation, and managed services across JD Edwards, Oracle Cloud ERP, and HCM, with significant Middle East delivery centers. It targets the same enterprise ERP modernization opportunity as GTS and frequently competes on large multi-year Oracle ERP contracts in the GCC.
• Accenture: Accenture is a global Oracle Cloud Excellence Partner and the largest systems integrator in the Oracle ecosystem, with a strong MENA delivery footprint serving oil & gas, banking, and government clients on Oracle ERP and cloud transformations. It is a direct substitute for GTS on large enterprise Oracle ERP programs in the same regional verticals.
• DXC Technology: DXC Technology is a major global Oracle systems integrator (formed from CSC/HPE Enterprise Services) offering Oracle ERP implementation, application management, and managed services across the Middle East. It is a direct competitor to GTS in JDE managed services and Oracle Cloud ERP transformation work in the region.
• IBM Consulting: IBM Global Business Services operates one of the largest Oracle-certified practices worldwide, delivering JD Edwards, Oracle Cloud ERP, and Oracle Cloud Infrastructure implementations across the Middle East through its IBM Middle East offices. It competes with GTS for the same Oracle Platinum-style enterprise engagements in MENA but at much larger deal sizes and scale.
• Tata Consultancy Services (TCS): TCS operates a large Oracle-focused practice delivering JD Edwards, Oracle Cloud ERP, and OCI services globally, including to clients in the GCC through regional offices. Its scale and Oracle partnership make it a competitor for the same enterprise ERP modernization RFPs that GTS pursues.

Others

• Mitsubishi Corporation (Oracle Partner): Mitsubishi and other Oracle Platinum/JDE-focused partners in the MENA region participate in the same Oracle partner ecosystem and compete for JD Edwards implementations. Listed as a structural parallel in the Oracle Platinum partner network rather than a head-to-head competitor on every deal.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

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Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Global Technology Solutions