Action Courier Services
Action Courier Services, Inc. is a privately held B2B freight cartage and courier company founded in 1980 in Kent, WA, providing pickup, delivery, same-day courier, and air cargo ground handling services across the Pacific Northwest with integrations to major carriers via its Crown Connect 3 tracking platform.
- Company typePrivate
- Founded1980
- HeadquartersKent, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Action Courier Services does
Action Courier Services, Inc. is a privately held freight cartage and courier company founded in 1980 and headquartered in Kent, Washington. The company operates as a B2B cartage agent serving business customers across the Pacific Northwest, providing freight pickup and delivery, same-day courier services, and air cargo ground handling with integration to major carriers including FedEx, UPS, DHL, Delta Cargo, Alaska Air Cargo, United Cargo, American Air Cargo, and others. It holds federal motor carrier authority (MC-260756), US DOT registration (510653), SCAC Code ACSV, UIIA carrier status, and TSA Security Protocol compliance, positioning it as an indirect air carrier operating under intermodal interchange agreements.
The company's core technology stack centers on a fleet of GPS-equipped vehicles, electronic dispatch via email, electronic invoicing, proof-of-delivery image capture, and the Crown Connect 3 web-based tracking platform that provides real-time shipment visibility across its carrier integration network. Operations are coordinated through a single Kent, WA depot with after-hours dispatch coverage, and the company targets enterprise and B2B shippers through a direct sales motion — phone, email, and a credit application on boarding process — rather than a self-service digital funnel.
Revenue is generated on a transaction-fee basis: standard freight pricing is rate-based on actual or dimensional weight, with a variable fuel surcharge tied to DOE weekly fuel prices (currently 46.5% effective April 2022) and additional declared-value surcharges for higher-liability shipments. Pricing is quote-based and not publicly disclosed. The company is privately held, founder/operator-owned, with no external investors, no parent company, no subsidiaries, and no disclosed funding rounds. It has operated continuously for over 40 years without disclosed acquisitions, leadership transitions, or material restructuring.
Action Courier Services firmographics
Firmographics- Name
- Action Courier Services
- Legal name
- Action Courier Services, Inc.
- Website
- https://action-sea.com
- Company type
- Private
- Founded year
- 1980
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Action Courier Services, Inc. is a privately held B2B freight cartage and courier company founded in 1980 in Kent, WA, providing pickup, delivery, same-day courier, and air cargo ground handling services across the Pacific Northwest with integrations to major carriers via its Crown Connect 3 tracking platform.
- Ownership category
- akta.pro rank
Action Courier Services industry classification
Industry- Product category
- Courier and Freight Services
- NAICS
- Couriers and Express Delivery Services (49211), Local Messengers and Local Delivery (4922), Couriers and Express Delivery Services (492110)
- SIC
- Trucking & Courier Services (No Air) (4210), Air Courier Services (4513), Arrangement Of Transportation Of Freight & Cargo (4731)
- akta.pro primary industry
- Airport & Intercity Same‑Day Hand‑Carry / Next‑Flight‑Out (NFO) (TLAAADAL)
- akta.pro secondary industry
- Local Document & Small Parcel On‑Demand Courier (TLAAADAA)
Keywords
Where Action Courier Services is headquartered
LocationHeadquarters
- HQ city
- Kent
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Action Courier Services business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales
Revenue model
- Freight and Courier Services: Core revenue from cartage agent services including freight pickup, delivery, and handling across the Northwest region. Charges based on shipment weight, with dimensional weight pricing for large volume shipments.
- Fuel Surcharge: Variable fuel surcharge applied to shipments based on current fuel prices. Surcharge rates range from 7.0% to 31.5% depending on fuel price thresholds. SEA Rate of 46.5% effective 4/11/2022.
- Declared Value Surcharges: Additional charges for shipments with declared value exceeding $0.50 per pound or $50 per shipment. Higher declared values (exceeding $25,000) subject to maximum $2.50 per pound release rate and surcharges.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Standard Freight Rate |
| Usage-based | Pay-as-you-go | Fuel Surcharge |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels3 records
Action Courier Services product offering
Product offeringCore offering
Action Courier Services provides time-sensitive freight cartage, same-day courier delivery, and air cargo ground handling (airline ramp service) for business shippers across the Pacific Northwest. The company operates a GPS-tracked fleet out of a centrally located Kent, Washington hub and offers electronic dispatch, electronic invoicing, and POD image capture. Customers can monitor deliveries in real time through the Crown Connect 3 web-based shipment tracking platform.
Product overview
Action Courier Services is a freight cartage and courier service provider operating as a single unified service offering rather than a modular platform. The core service is freight cartage agent services, supplemented by the Crown Connect 3 online tracking platform for shipment monitoring. The company also provides technology-driven communication tools including email dispatch, electronic invoicing, POD images, and GPS vehicle tracking as integrated features of the core delivery service.
Differentiator
Problem solved
Functional benefit
Products and services
- Freight Cartage Services
Companies that use Action Courier Services
Customer profileSegments1 record
Ideal customer profiles1 record
Action Courier Services technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration15 records
Feature6 records
Action Courier Services partnerships and signals
Strategic signalScale indicators2 records
Recent moves5 records
Expansion highlights3 records
Action Courier Services competitors and assessment
Company assessmentBroad incumbents
- DHL: Global logistics integrator; Action Courier integrates with DHL for international freight tracking. A key partner for cross-border cartage.
- FedEx: Global integrator and one of the largest U.S. freight carriers. Action Courier integrates with FedEx for tracking and acts as a last-mile cartage agent — a partial customer relationship and partial competitive overlap.
- American Air Cargo: Air cargo division of American Airlines; one of the largest U.S. air freight carriers. ACS integrates with American Air Cargo as a ground-handling agent — a critical partner relationship and an indirect competitive benchmark.
- Delta Cargo: Air cargo division of Delta Air Lines. Action Courier is an integrated cartage agent for Delta Cargo, comparable exposure to airline-cargo ground handling.
- UPS: Global integrator and U.S. freight carrier. Same dynamic as FedEx — Action Courier integrates with UPS Cargo for tracking and operates as a cartage agent in its network.
- Alaska Air Cargo: Air cargo arm of Alaska Airlines, especially relevant given the carrier's Pacific Northwest focus. ACS is a cartage agent for Alaska Air Cargo, making it a key customer/partner.
Direct peers
- Forward Air: National expedited surface transportation and logistics company. Action Courier integrates with Forward Air's tracking and is exposed to the same cartage/forward-air niche; Forward Air is a much larger direct competitor.
- Quality Cartage: Independent cartage agent serving U.S. airports with similar ground-handling and freight pickup/delivery services. Closest comparable in terms of business model and customer profile.
- RL Carriers: National LTL and expedited freight carrier. Action Courier integrates with RL Carriers for tracking; both compete for similar B2B pickup-and-delivery freight.
- Land Air Express: Regional expedited freight carrier serving the West Coast with similar cartage and air-freight ground-handling offerings. Highly comparable operating model and customer base.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Action Courier Services compliance and trust
Trust signalCompliance4 records
Action Courier Services financial estimates
Financial estimateRevenue estimate
Valuation estimate
Action Courier Services leadership team
Management profileNumber of profiles
Action Courier Services funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Action Courier Services M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Action Courier Services
What does Action Courier Services do?
Action Courier Services provides time-sensitive freight cartage, same-day courier delivery, and air cargo ground handling (airline ramp service) for business shippers across the Pacific Northwest. The company operates a GPS-tracked fleet out of a centrally located Kent, Washington hub and offers electronic dispatch, electronic invoicing, and POD image capture. Customers can monitor deliveries in real time through the Crown Connect 3 web-based shipment tracking platform.
Is Action Courier Services a public or private company?
Action Courier Services is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Action Courier Services founded?
Action Courier Services was founded in 1980. It employs 11 to 50 people.
Where is Action Courier Services based?
Action Courier Services is headquartered in Kent, United States, in the North America region.
How does Action Courier Services make money?
Three revenue lines are on record. Freight and Courier Services are the primary driver. The others are fuel Surcharge and declared Value Surcharges.
Who are Action Courier Services's main competitors?
Broad incumbents on record are DHL, FedEx, American Air Cargo, Delta Cargo, UPS and Alaska Air Cargo. Direct peers are Forward Air, Quality Cartage, RL Carriers and Land Air Express.
Does Action Courier Services have an API?
No public API is recorded for Action Courier Services.
What industry is Action Courier Services in?
Action Courier Services's product category is Courier and Freight Services. Its primary akta.pro industry code is TLAAADAL, Airport & Intercity Same‑Day Hand‑Carry / Next‑Flight‑Out (NFO), with a secondary code of TLAAADAA, Local Document & Small Parcel On‑Demand Courier. Its NAICS code is 49211 and its SIC code is 4210.