Queen Anne's County Maryland

What Queen Anne's County Maryland does

Queen Anne's County, Maryland is a county government entity headquartered at 107 N Liberty Street, Centreville, MD, governed by an elected Board of County Commissioners and staffed by 501-1,000 employees. It delivers the full range of municipal and county-level public services — including public safety (Sheriff, Fire Marshal, Emergency Services), permitting and planning/zoning, public works and roads, sanitary district operations, parks and recreation, animal services, senior services, emergency communications, and tax administration — to county residents, local businesses, and adjacent regional partners (Kent, Caroline, and Talbot counties). Its primary segments are county residents/citizens and local businesses, with a secondary regional-partner segment for shared infrastructure such as wastewater and solid waste (Midshore II Regional Solid Waste Facility).

The county's technology footprint centers on a CivicPlus-hosted public website (qac.org) with content dating to 2006, a Tyler-hosted Citizen Self-Service Portal for permits, inspections, and online payments, GIS-based property viewing and data download, and an Online Treasury Division handling tax payments, utility billing, and tax credits. Service delivery runs through in-person offices, the self-service portal, field operations for emergency and public works, and County Ride public transit. Marketing and constituent engagement are conducted via the official website, social channels (Facebook, Instagram, X, YouTube/QACTV), CivicAlerts email notifications, cable access television, and open public meetings.

The county's revenue model is non-commercial: funding is sourced from a diversified mix of property taxes (e.g., $0.800 per $100 assessed valuation for FY2026-2027), a 3.20% county income tax, recordation and transfer taxes, hotel and admissions/amusement taxes, utility operating property taxes, and federal/state appropriations (including $6.2M in federal funds for a regional wastewater treatment plant in Millington). Pricing is publicly disclosed and operates on annual or transactional billing cadences. The county pursues regional collaboration, recently defending its zoning and fee authority against an FCC preemption petition filed by Talkie Communication in January 2026, and is investing in digital service modernization alongside infrastructure renewal.

Name

Queen Anne's County Maryland

Legal name

Queen Anne's County, MD

Website

https://qac.org

Company type

Private

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Queen Anne's County, Maryland is a county government in Centreville, MD delivering public administration, public safety, permitting, taxation, and infrastructure services to roughly 50,000 residents and local businesses across a jurisdiction with a 414-mile coastline.

Ownership category

akta.pro rank

Product category

Public Administration and Government Services

NAICS

Justice, Public Order, and Safety Activities (922), Administration of Housing Programs, Urban Planning, and Community Development (9251), Regulation, Licensing, and Inspection of Miscellaneous Commercial Sectors (92615), Administration of Environmental Quality Programs (9241)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

akta.pro secondary industries

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF), Public Works Departments (Streets, Bridges, Stormwater, Fleet, Maintenance) (BPAIALAD), City Clerk/Records, Elections & Civic Engagement (BPAIACAB), Municipal Tax & Revenue Administration (Local) (BPAIACAD), Economic Development & Business Licensing (Local) (BPAIACAN)

Keywords

• County government services
• Public administration
• Emergency services
• Public works infrastructure
• Planning and zoning

Headquarters

HQ city

Centreville

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Pricing tiers

Distribution channels4 records

Marketing channels5 records

Core offering

Queen Anne's County Maryland is a county government entity that delivers public administration and municipal services to its residents and businesses. Its core offerings include public safety (Sheriff, Fire Marshal, Emergency Services), public works and infrastructure (roads, sanitary district, floodplain management), planning and zoning, parks and recreation, animal services, senior services, and treasury/tax collection. The county also operates an online citizen self-service portal for permits, inspections, payments, and property information.

Product overview

Queen Anne's County Maryland operates an official government website (qac.org) that serves as a civic engagement portal for county residents. The site provides access to government services, department information, online payments, permit applications, emergency alerts, and public records. It is built on the CivicPlus content management system and does not offer a commercial product portfolio.

Differentiator

Problem solved

Functional benefit

Products and services

• Citizen Self-Service Portal Online portal hosted on Tyler eGOV platform allowing citizens and businesses to apply for permits, schedule inspections, view property information, and make online payments for county services.
• Geographic Information Systems (GIS) Property Viewer Interactive mapping system for property viewing and GIS data download available to the public.
• Online Treasury Division / Tax Payment Services Digital platform for property tax payments, income tax payments, utility billing, and tax credits management.
• Parks and Recreation Programs
• County Ride Public Transit Public transportation service for county residents of Queen Anne's County.
• Trash and Recycling / Transfer Station Services Solid waste disposal and recycling services for county residents, including access to the Midshore II Regional Solid Waste Facility.
• Employment / Job Application System Tyler Portico-hosted online job application system for county government employment opportunities.
• Permits and Inspections Services Building permits, planning applications, and inspection services delivered through the county's Citizen Self-Service Portal and in-person offices.
• Senior Services County-administered social services and programs for senior residents.
• Animal Services Animal welfare services provided by Queen Anne's County to residents.
• Public Safety Services (Sheriff, Fire Marshal, Emergency Services) Public safety services including the Office of the Sheriff, Fire Marshal, and emergency response delivered to county residents and visitors.
• Floodplain Management and Environmental Services Public Works department services related to floodplain management and Chesapeake Bay environmental protection.

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Six partnerships are on record, tiered core and minor.

• Kent County, MarylandcoreStrategic or Co-development Partner · 1 January 2026Collaborative regional partnership for wastewater infrastructure. Kent County secured $6.2M federal funding for new wastewater treatment plant in Millington. Queen Anne's County participated in collaborative effort to support regional growth and environmental protection for Chesapeake Bay.
• Town of MillingtoncoreStrategic or Co-development PartnerCollaborative partnership with Kent County for regional wastewater treatment facility in Millington, replacing facility over 60 years old that suffered repeated flood damage.
• Caroline County, MarylandminorStrategic or Co-development PartnerRegional solid waste management partnership through Midshore II Regional Solid Waste Facility.
• Talbot County, MarylandminorStrategic or Co-development PartnerRegional solid waste management partnership through Midshore II Regional Solid Waste Facility.
• Maryland Department of Social and Economic MobilityminorStrategic or Co-development PartnerState agency welcomed to Queen Anne's County for engagement visit.
• Talkie CommunicationminorOthersMaryland-based ISP that filed FCC petition seeking preemption of Queen Anne's County zoning rules and fees. County opposes this preemption request.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Cecil County, Maryland: Adjacent Maryland county bridging the Eastern Shore and I-95 corridor, with comparable population size and similar mix of agricultural, residential, and light commercial tax bases.
• Caroline County, Maryland: Maryland Eastern Shore county and partner in the Midshore II Regional Solid Waste Facility. Comparable rural county profile, tax base, and reliance on regional infrastructure collaborations.
• Worcester County, Maryland: Maryland Eastern Shore county comparable in coastal geography, tourism exposure (Ocean City adjacency), and reliance on hotel/rental tax revenue streams.
• Talbot County, Maryland: Adjacent Maryland Eastern Shore county and partner in the Midshore II Regional Solid Waste Facility. Directly comparable in scale, tax structure, and Chesapeake Bay environmental responsibilities.
• Kent County, Maryland: Maryland Eastern Shore county collaborating with Queen Anne's on the Millington wastewater treatment plant funded by $6.2M in federal appropriations. Most direct functional peer on regional water/wastewater infrastructure.
• Dorchester County, Maryland: Maryland Eastern Shore county with similar rural character, Chesapeake Bay exposure, and small-county administrative scale. Directly comparable in service delivery and fiscal structure.
• Wicomico County, Maryland: Maryland Eastern Shore county of similar mid-small scale, with comparable service portfolio including public works, sanitary district, and tourism-driven hotel tax revenues.

Others

• Talbot County Public Schools: Adjacent Maryland public sector entity sharing the same citizen base; not a competitor but a co-provider of public services funded by overlapping county-level taxation.
• Tyler Technologies: Vendor providing the hosted Citizen Self-Service Portal, Energov permitting platform, and job application infrastructure. Not a peer in the competitive sense but a critical operational dependency.

Regional players

• Anne Arundel County, Maryland: Larger Maryland county with overlapping Chesapeake Bay responsibilities and similar service portfolio, but operating at substantially greater scale and budget.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/qacgov
• YouTubeyoutube.com/c/QACTV
• Facebookfacebook.com/QACGOV
• Instagraminstagram.com/qacgov

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Queen Anne's County Maryland