CyberSense
CyberSense, a San Francisco-based private firm founded in 1997, operates a proprietary modular Digital Experience Platform combining eCommerce, ERP integration (Sage 300, NetSuite), MDM/PIM/DAM, CMS, and marketing automation. It serves enterprise and mid-market clients through custom project engagements, partnering with sister firm DesignWorks.
- Company typePrivate
- Founded1997
- HeadquartersSan Francisco, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What CyberSense does
CyberSense is a privately held digital experience company founded in 1997 and headquartered in San Francisco, with a secondary office in Nashville, Tennessee. The company operates a proprietary, modular Digital Experience Platform (DXP) that bundles integrated eCommerce, MDM/PIM/DAM/CDP, dynamic marketing automation, content management, sales and service portals, system integration, and payment processing into a single framework. Its deepest technical specialization is ERP integration — particularly Sage 300 and NetSuite — executed through partnerships with Realisable iMan, Magento, WooCommerce, Shopify, and several marketplaces and payment gateways. CTO Chris Moylan has delivered implementations characterized by Realisable as among the most sophisticated they had seen, spanning multiple Sage 300 deployments, POS systems, and payment gateway integrations.
The company's commercial model is hybrid. It delivers custom project-based professional services spanning custom development, consulting, marketing, and creative work, with project budgets ranging from under $10K to over $250K, and it monetizes the DXP through subscription / licensing arrangements when deployed independently or as a comprehensive solution. Customer engagement is consultative enterprise sales, supported by an active blog, SEO, case studies, and referrals, with a sister branding firm (DesignWorks) providing integrated creative services.
Customer concentration is distributed across enterprise and mid-market accounts including Gap Inc., IEEE, Intuit, Samsung, SAP, Stanford, Jiffy Lube, Aerospike, Cadence, WileyX, and others. Vertical reach spans retail, technology, non-profit / membership organizations, manufacturing, hospitality / F&B, and furniture. The company's longevity — nearly 25 years of continuous operation — combined with a small 11–50 employee base indicates a stable, boutique-scale firm. No venture capital or private equity involvement is disclosed; ownership structure and founders are not publicly identified in available sources.
CyberSense firmographics
Firmographics- Name
- CyberSense
- Legal name
- CyberSense
- Website
- https://cybersense.com
- Company type
- Private
- Founded year
- 1997
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- CyberSense, a San Francisco-based private firm founded in 1997, operates a proprietary modular Digital Experience Platform combining eCommerce, ERP integration (Sage 300, NetSuite), MDM/PIM/DAM, CMS, and marketing automation. It serves enterprise and mid-market clients through custom project engagements, partnering with sister firm DesignWorks.
- Ownership category
- akta.pro rank
CyberSense industry classification
Industry- Product category
- Digital Experience Platform Software
- NAICS
- Computer Systems Design and Related Services (54151), Custom Computer Programming Services (541511), Software Publishers (5132)
- SIC
- Services-Computer Programming Services (7371), Services-Computer Integrated Systems Design (7373), Services-Prepackaged Software (7372)
- akta.pro primary industry
- Customer Experience (CX) & Digital Experience (BPAHAEAC)
- akta.pro secondary industry
- Document Management Systems (DMS) (HDAEAGAA)
Keywords
Where CyberSense is headquartered
LocationHeadquarters
- HQ city
- San Francisco
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
CyberSense business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations
Revenue model
- Professional Services: Custom development, consulting, marketing, and creative services. Projects range from $10K to over $250K based on budget selectors on the website contact form.
- Digital Experience Platform (DXP): Modular software platform that can be deployed independently or as a comprehensive solution, potentially on a subscription or licensing basis for enterprise customers.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Custom project-based pricing based on scope and complexity |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels5 records
CyberSense product offering
Product offeringCore offering
CyberSense provides a proprietary modular Digital Experience Platform (DXP) that integrates ecommerce, MDM/PIM/DAM/CDP, dynamic marketing automation, CMS, sales/service portal, customer portal, system integration, and payment processing around ERP systems such as Sage 300 and NetSuite. The company also delivers professional services including custom development, consulting, marketing, and creative design for enterprise and mid-market clients.
Product overview
CyberSense offers a modular Digital Experience Platform (DXP) that serves as the core product with multiple integrated modules. The DXP is a customizable and modular framework that includes an Integrated eCommerce Platform with deep ERP integration, an MDM/PIM/DAM/CDP Platform for centralized data management, Dynamic Marketing Automation for personalized customer journeys, a Content Management System, Sales and Service Portal for internal staff, Customer Portal for end customers, System Integration tool, and Payment Processing Solutions. The platform is designed to work with Sage 300 and other ERPs, providing comprehensive B2B and B2C commerce capabilities with omnichannel distribution strategies.
Differentiator
Problem solved
Functional benefit
Products and services
- Digital Experience Platform (DXP)
Quantifiable outcome
- 50% reduction in errors through automation, saving thousands of dollars per month in lost productivity
- +3 more outcomes
Companies that use CyberSense
Customer profileNamed customers22 records
Segments5 records
Ideal customer profiles3 records
CyberSense technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
AI capability4 records
Feature8 records
CyberSense partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered core, major and minor.
- Realisable iMancorePreferred integration partner for Sage ERP integrations. Realisable iMan offers purpose-built integration between Sage ERPs (300, EM) and ecommerce platforms (Magento, WooCommerce, Shopify, VisualSoft), CRMs (Salesforce), marketplaces (Amazon, eBay, Jet.com, Walmart, cDiscount), SAP Concur, and payment processors (SagePay, Cybersource, NAPS). CyberSense CTO Chris Moylan has designed sophisticated implementations described as 'the most sophisticated uses of iMan they had ever seen.'
- DesignWorkscoreSister branding and messaging firm that collaborates with CyberSense on projects requiring full marketing and branding services alongside digital development. Designworks has operated alongside CyberSense since 1989, delivering integrated creative and technical solutions.
- Sage (ERP)coreDeep expertise and specialization in Sage ERP integration (Sage 300, Sage EM). CyberSense has 'nearly 25 years of marketing, distribution and ERP integration experience within the Sage channel.' Published comparison of integrated ecommerce solutions for Sage ERP customers.
- NetSuitemajorIntegration capability for NetSuite accounting system. IEEE case study mentions planned integration with existing NetSuite accounting system for conference registration, budgeting and accounting.
- MagentomajorRecommended mid-market to enterprise ecommerce platform. CyberSense has developed integration tools connecting Magento to Sage ERPs. Magento is described as owning 'the mid-market up to Enterprise open source eCommerce market' with 300,000+ development community.
- WooCommercemajorRecommended SMB to mid-market open source ecommerce platform. CyberSense highlights WooCommerce's massive install base (2.1M sites), extensive development community, PHP foundation, and robust Realisable iMan integration plugin.
- ShopifymajorRecommended SMB to mid-market ecommerce platform. 1.2M installs, straightforward setup, low initial cost, and Shopify Plus supports B2B ($2,000/month base). Integration to Sage 300 available through Baass and Realisable.
- Marketplaces (Amazon, eBay, Jet.com, Walmart, cDiscount)minorMarketplace connectivity available through Realisable iMan integration, allowing companies to publish products to multiple sales channels.
Scale indicators1 record
Recent moves6 records
Expansion highlights5 records
CyberSense competitors and assessment
Company assessmentEmerging players
- Space48: Space48 is a Magento and Shopify Plus ecommerce agency delivering ERP-integrated commerce, PIM/DAM implementations, and DXP build-outs for mid-market retailers. It is a comparable agency-tier peer for CyberSense's eCommerce integration work, though more narrowly focused on commerce and lacking Sage specialization.
Broad incumbents
- IBM iX (IBM Consulting): IBM iX delivers digital experience strategy, design, and platform engineering — including commerce and ERP-integrated solutions — for global enterprises. It overlaps with CyberSense's full-stack DXP consulting offering at the larger end of the market.
- Publicis Sapient: Publicis Sapient is a large digital transformation consultancy that designs, builds, and runs digital experience platforms and ERP-integrated commerce for global enterprises. It competes for the same enterprise DXP and commerce-enabled re-platforming RFPs that CyberSense targets, but at vastly larger scale and footprint.
- Accenture: Accenture operates a global Digital Experience and commerce practice delivering end-to-end consulting, ERP integration, and platform implementation for Fortune 500 clients. CyberSense competes with its interactive/digital arm for enterprise budgets in the same software/SI selection processes.
- Deloitte Digital: Deloitte Digital blends creative agency services, SAP/ERP consulting, and Adobe/Sitecore/optimizely platform implementations for large enterprises. CyberSense's combination of brand/DXP services plus Sage ERP integration competes with Deloitte Digital on mid-market and lower-enterprise engagements.
- Infosys Digital: Infosys (and Infosys Digital) runs global digital experience, commerce, and ERP modernization practices serving Fortune 500 clients — including the kind of brand and digital transformation work CyberSense delivers, but at significantly larger scale.
- Optimizely: Optimizely offers a CMS-led DXP plus experimentation and commerce orchestration, sold primarily through a partner channel of agencies and consultancies. CyberSense's DXP competes with Optimizely implementations on scope, personalization, and ERP-integrated commerce.
- Sitecore: Sitecore is an enterprise Digital Experience Platform vendor combining CMS, personalization, and commerce with strong partner-led implementation services. CyberSense competes with Sitecore-powered SIs for the same customer experience platform RFPs, particularly in mid-market and upper mid-market.
Direct peers
- Vizor Software: Vizor is a Sage-focused ISV and solutions provider that delivers ERP-integrated commerce, CRM, and field service platforms to mid-market Sage customers. Like CyberSense, it sells digital experience products into the Sage 300 ecosystem — making it a close niche peer.
- Realisable: Realisable builds the iMan integration layer that connects Sage ERPs (300, EM) to Magento, Shopify, Salesforce and marketplaces — the same glue technology CyberSense implements for clients. They are simultaneously CyberSense's preferred integration partner and the closest direct peer in the Sage-channel DXP/integration niche.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
CyberSense social profiles
Digital presenceCyberSense financial estimates
Financial estimateRevenue estimate
Valuation estimate
CyberSense leadership team
Management profileNumber of profiles
Profiles2 records
CyberSense funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
CyberSense M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about CyberSense
What does CyberSense do?
CyberSense provides a proprietary modular Digital Experience Platform (DXP) that integrates ecommerce, MDM/PIM/DAM/CDP, dynamic marketing automation, CMS, sales/service portal, customer portal, system integration, and payment processing around ERP systems such as Sage 300 and NetSuite. The company also delivers professional services including custom development, consulting, marketing, and creative design for enterprise and mid-market clients.
Is CyberSense a public or private company?
CyberSense is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was CyberSense founded?
CyberSense was founded in 1997. It employs 11 to 50 people.
Where is CyberSense based?
CyberSense is headquartered in San Francisco, United States, in the North America region.
How does CyberSense make money?
Two revenue lines are on record. Professional Services are the primary driver. The others are digital Experience Platform (DXP).
Who are CyberSense's main competitors?
Space48 is listed as an emerging player. Broad incumbents are IBM iX (IBM Consulting), Publicis Sapient, Accenture, Deloitte Digital, Infosys Digital, Optimizely and Sitecore. Direct peers are Vizor Software and Realisable.
Does CyberSense have an API?
No public API is recorded for CyberSense.
What industry is CyberSense in?
CyberSense's product category is Digital Experience Platform Software. Its primary akta.pro industry code is BPAHAEAC, Customer Experience (CX) & Digital Experience, with a secondary code of HDAEAGAA, Document Management Systems (DMS). Its NAICS code is 54151 and its SIC code is 7371.