What Servica does

Servica Oy is a Finnish private limited company headquartered in Kuopio that delivers outsourced operational support services to public-sector clients across the North Savo region. Its service portfolio spans six integrated lines: food services (covering daycare, school, patient, service-center, and home meals, plus lunch restaurants and a breast milk center), facility maintenance and cleaning (including clean-room cleaning), equipment sterilization, technical services (property, user, construction, auxiliary equipment care, and expert services), patient and internal transport, and material logistics (warehouse hotel, terminal, filling, and online procurement via the proprietary Selma-kauppa store).

The business model is direct managed-services contracting with municipalities, educational institutions, and healthcare providers. Servica employs approximately 1,750 people, making it one of the largest employers in North Savo, and operates on quote-based public-sector contracts with pricing not publicly disclosed. Its underlying technology footprint is modest and operational: a public menu portal (menu.servica.fi) and the internal Selma online store for procurement logistics, supported by ISO 9001 certification and Finnish domestic-services credentials (Avainlippu). No AI/ML capabilities, software licensing, or external customer base outside North Savo are evidenced.

Servica's strategic posture in 2026 is defensive rather than expansionary: it initiated and concluded change negotiations in June 2026 covering service operations and administration, indicating structural cost management in response to public-sector budget pressure. There is no evidence of geographic expansion, M&A, or new vertical entry, reinforcing the company's positioning as a regionally embedded, contract-renewal-driven public services operator.

Name

Servica

Legal name

Servica Oy

Website

https://servica.fi

Company type

Private

Founded year

2012

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Servica Oy is a Finnish public-sector service provider headquartered in Kuopio that delivers food, facility maintenance, equipment sterilization, technical, transport, and material logistics services to municipalities, schools, and healthcare facilities across the North Savo region.

Ownership category

akta.pro rank

Product category

Public Sector Facility Support Services

NAICS

Food Service Contractors (72231), Facilities Support Services (5612), Special Food Services (7223)

SIC

Services-Facilities Support Management Services (8744), Services-Help Supply Services (7363)

akta.pro primary industry

Contract Foodservice Management (Outsourced Catering) (THAFAIAH)

akta.pro secondary industries

Food Services & Catering (On-site/Corporate Dining/Vending) (IMAIAAAE), Office Services & Supplies Management (Stationery, Inventory, Vendor Coordination) (IMAIALAH), Local Public Health & Human Services Administration (BPAIACAK)

Keywords

• Public catering services
• Facility maintenance services
• Equipment sterilization services
• Patient transport services
• Material logistics services

Headquarters

HQ city

Kuopio

HQ country

Finland

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Technology or R&D

Revenue model

1. Public Sector Service Contracts: Service delivery contracts with municipalities and public healthcare providers in North Savo region. Services include food services (kindergarten, school, patient, service center, home meals), facility maintenance, equipment maintenance, technical services, transport services, and material logistics.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

Servica Oy provides outsourced operational support services to public sector clients across the North Savo region of Finland, delivered through six service lines: food services (daycare, school, patient, service center, home meals, lunch restaurants, breast milk center), facility maintenance and cleaning, equipment sterilization, technical services (property, construction, expert services), patient and internal transport, and material logistics including terminal, warehouse hotel, and filling services. Customers include municipalities, educational institutions, healthcare facilities, and social service centers, served through managed service contracts.

Product overview

Servica is a service company providing a comprehensive portfolio of operational support services in Pohjois-Savo, Finland. The offering consists of six core service areas: Ruokapalvelut (Food Services) covering meals for daycare centers, schools, patients, service centers, and homes plus lunch restaurants and a breast milk center; Laitoshuollon palvelut (Facility Maintenance Services) for cleaning and maintenance; Välinehuoltopalvelut (Equipment Care Services) for equipment sterilization; Tekniset palvelut (Technical Services) including property management, user services, and construction; Kuljetuspalvelut (Transport Services) for patient and internal transport; and Materiaalilogistiikan kokonaispalvelu (Material Logistics Total Service) encompassing an online store (Selma-kauppa), terminal, warehouse, and filling services. These services work together to provide reliable, quality, and responsible operational support to clients throughout Pohjois-Savo.

Differentiator

Problem solved

Functional benefit

Products and services

• Ruokapalvelut (Food Services) Comprehensive institutional food services covering daycare meals, school meals, patient meals, service center meals, home-delivered meals, lunch restaurants, and breast milk center services. Designed for public sector clients including kindergartens, schools, hospitals, service centers, and home care recipients across the North Savo region of Finland.
• Laitoshuollon palvelut (Facility Maintenance Services) Facility maintenance and cleaning services for institutional buildings, including maintenance and basic cleaning, facility maintenance services, and clean room cleaning. Targeted at public sector facilities such as hospitals, schools, and service centers in North Savo.
• Välinehuoltopalvelut (Equipment Care Services) Equipment care and sterilization services for medical and facility equipment. Intended for healthcare and institutional clients requiring hygienic, regulation-compliant equipment maintenance in North Savo.
• Tekniset palvelut (Technical Services) Technical building and property services including property services, user services, construction services, auxiliary equipment care, and expert services. Delivered to public sector property owners and operators in North Savo.
• Kuljetuspalvelut (Transport Services) Transport services for public sector clients including patient transport, internal facility transport, and vehicle transport across North Savo.
• Materiaalilogistiikan kokonaispalvelu (Material Logistics Total Service) Complete material logistics service including warehouse hotel services, terminal services, filling services, and expert services, with the Servica online store (Selma-kauppa) as a procurement channel. Targeted at public sector and institutional clients needing supply chain, inventory, and procurement support in North Savo.

Quantifiable outcome

• Ranked 4th nationally in school food quality comparison (Kouluruoka.fi 2025-2026)

Named customers4 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Three partnerships are on record, tiered minor.

• Suomalainen Työ (Finnish Work)minorOthersHolder of Avainlippu (Key Flag) certification recognizing Finnish service and domestic production. Servica displays the Suomalainen Työ association's Key Flag logo on communications.
• FIBS (Finnish Business Council for Sustainable Development)minorOthersMember of FIBS Finnish Business Council for Sustainable Development, indicating commitment to corporate responsibility and sustainable business practices.
• Tietosuojakouluttaja (Data Protection Trainer)minorOthersData protection training certification program participation, demonstrating commitment to GDPR compliance and data protection standards.

Scale indicators2 records

Recent moves5 records

Expansion highlights4 records

Emerging players

• Kotikokki: Finnish home-meal delivery service for elderly and special-diet clients, including public-sector contracts. Overlaps with Servica's home meal and service center meal services for elderly populations.
• Hartela: Finnish construction and property services group that also provides property maintenance services. Partially comparable to Servica's technical/property services line within the Finnish institutional market.

Direct peers

• SOL Palvelut: Finnish facility services company offering cleaning, property maintenance, and security services to public and private clients. Directly comparable to Servica as a Finnish-based multi-service FM operator serving similar institutional customers.
• Palmia: Helsinki-region municipal service company providing cleaning, food, real estate, and security services. Closest direct analogue to Servica as a municipally-owned multi-service operator serving public-sector clients in Finland.
• Coor Service Management: Nordic integrated facility management provider with operations across Sweden, Norway, Denmark, and Finland. Comparable to Servica in delivering bundled FM services (cleaning, food, property) primarily to public and large private clients.
• Lassila & Tikanoja: One of Finland's largest facility services and circular economy companies, providing cleaning, property maintenance, and environmental services. Comparable to Servica in scale, service breadth, and B2G/B2B customer mix in Finland.
• Amica (Sodexo): Leading Finnish contract caterer and part of the Sodexo group, providing staff and student restaurant services plus institutional catering. Directly comparable to Servica's food services line for schools and workplaces in Finland.

Broad incumbents

• Compass Group: World's largest contract foodservice and support services company. Comparable to Servica in contract catering for education and healthcare segments, though at vastly greater scale and geographic reach.
• Sodexo: Global food services and integrated FM giant operating in Finland via Amica. Overlaps with Servica in contract catering and broader facility services for institutional clients.
• ISS A/S: Global facility services leader with a strong Nordic and Finnish presence, offering cleaning, catering, security, and property services. Comparable to Servica as a much larger incumbent operating across all of Servica's service lines.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/Servica
• LinkedInlinkedin.com/company/servicaoy
• Instagraminstagram.com/servicaoy
• Xx.com/servica01

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Servica