H & H Express

What H & H Express does

H & H Express, Inc. is a privately held regional freight carrier founded in 1997 and headquartered in Rathdrum, Idaho (with operating/support presence in Spokane Valley, Washington). It provides overnight freight delivery, flatbed and lowboy equipment transport, and regional linehaul services across the Pacific Northwest — specifically Eastern Washington and Western Montana — with published rate sheets covering Spokane, Missoula, and Kalispell and recently extended coverage into the Colville area. Its core differentiators are a guaranteed overnight-by-10am delivery commitment, the ability to handle large and heavy equipment for construction, mining, and logging customers, and a "real hello" customer-service positioning that emphasizes live human contact over automated dispatch.

The business is built on a physical-asset model: a fleet of 60 trucks and trailers that together log roughly 2.5 million miles annually, up from a single Chevy Astro van at founding. Technology is intentionally light — there is no proprietary platform, no public API, and no mobile app; the company maintains a WordPress-based marketing site (hhexpress.net) and a separate account-holder shipment tracking portal (shipments.hhexpress.net). GTM is sales-led and relationship-driven: customers request quotes by phone or email (with a dedicated flatbed specialist at [email protected]), and pricing is custom-quoted based on distance, weight, and equipment requirements rather than published tiers.

Commercially, H&H Express generates revenue on a transactional fee basis across more than 10,000 local business customers, spanning SMBs using overnight/point-to-point box delivery and mid-market customers shipping construction, mining, and logging equipment. The company is privately held under sole ownership of Donald West, who acquired full control in 2020 following the death of co-owner David Best and prior economic challenges; no institutional funding, subsidiaries, or acquisitions are disclosed.

Name

H & H Express

Legal name

H & H Express, Inc.

Website

https://hhexpress.net

Company type

Private

Founded year

1997

Operating status

Operating

Headcount range

51–100 employees

Short description

H & H Express is a regional freight carrier founded in 1997, providing overnight freight delivery and flatbed/equipment transport to over 10,000 businesses across the Pacific Northwest (Eastern Washington and Western Montana) using a fleet of 60 trucks and trailers.

Ownership category

akta.pro rank

Product category

Regional Freight Transportation Services

NAICS

Couriers and Express Delivery Services (492110)

SIC

Trucking & Courier Services (No Air) (4210), Trucking (No Local) (4213)

akta.pro primary industry

Regional Next-Day LTL Carriers (TLADAEAB)

Keywords

• Freight transportation services
• Overnight freight delivery
• Flatbed trucking services
• Regional LTL carrier
• Heavy equipment transport

Headquarters

HQ city

Rathdrum

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Marketing or Sales

Revenue model

1. Freight Transportation Services: H&H Express generates revenue through transportation and freight services, including overnight freight delivery, flatbed services for large equipment, and regional freight movement. Services are quoted based on distance, weight, and equipment requirements. The company serves over 10,000 local businesses with rate sheets available for different service regions (Spokane, Missoula, Kalispell).

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

H&H Express provides regional overnight freight delivery (guaranteed by 10:00 am) and specialized flatbed/lowboy transport for construction, mining, and logging equipment across the Pacific Northwest (Eastern Washington, Idaho) and Western Montana. Services are quoted based on distance, weight, and equipment type, with dedicated regional rate sheets for Spokane, Missoula, Kalispell, and Colville. Account customers also access an online portal for shipment tracking and account management.

Product overview

H & H Express is a freight and transportation services company operating since 1997, offering overnight freight delivery (by 10:00 am), flatbed services for large equipment, and regional services across Spokane (WA), Missoula (MT), and Kalispell (MT). The company has expanded from a single van operation to a fleet of 60 trucks and trailers serving over 10,000 local businesses. Their product portfolio centers on core freight services (overnight freight, flatbed transport, equipment moving) supported by regional service offerings and an online shipment management portal for account customers.

Differentiator

Problem solved

Functional benefit

Products and services

• Overnight Freight Services Core freight delivery service that promises overnight delivery by 10:00 am, handling packages and boxes transported from point A to point B for regional businesses across the Pacific Northwest.
• Flatbed Services

Quantifiable outcome

• 100% customer satisfaction
• +1 more outcomes

Named customers2 records

Segments1 record

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• Local 4H ProgramsminorOthersH&H Express supports local 4H programs by buying animals at the local fair each year. This is a community involvement initiative rather than a commercial partnership.

Scale indicators5 records

Recent moves5 records

Expansion highlights4 records

Broad incumbents

• Estes Express Lines: Privately held national LTL carrier with strong overnight regional coverage including Pacific Northwest terminals. Directly comparable on the overnight box-truck freight product, though with substantially larger fleet and network reach than H&H.
• Saia Inc. Public LTL carrier operating a regional next-day network across the Western, Southwestern, and Southeastern U.S. Directly competes with H&H on overnight regional freight services, with broader geographic coverage and a public-company capital base.
• XPO: Major North American LTL and freight transportation provider with significant Pacific Northwest presence. Overlaps with H&H on overnight regional freight and offers broader multimodal logistics services as a public-company incumbent.
• TForce Freight: LTL carrier formerly known as UPS Freight, now owned by TFI International. Operates next-day regional service in the Pacific Northwest competing directly with H&H's overnight box-truck offering, with national network and integrated parent resources.
• ArcBest (ABF Freight): Public LTL and logistics holding company operating the ABF Freight network. Competes with H&H on overnight regional LTL lanes and provides integrated logistics services; much larger scale with broader multimodal offerings.
• Old Dominion Freight Line: The largest U.S. less-than-truckload (LTL) carrier with national next-day and regional coverage. Highly comparable to H&H Express on the overnight regional freight lane, though at vastly greater scale, with proprietary terminal network and technology infrastructure.

Direct peers

• AAA Cooper Transportation: Privately held LTL carrier with regional next-day service across the Southeast, Midwest, and expanding into other U.S. regions. Comparable business model of regional overnight LTL freight with similarly privately-held, relationship-driven culture.
• Daylight Transport: Regional LTL carrier focused on next-day service in the Western U.S. Directly comparable to H&H on overnight regional freight, with similar target customer profile of regional B2B shippers requiring time-sensitive delivery.
• R+L Carriers: Privately held LTL and flatbed carrier with strong next-day regional service and dedicated flatbed division. Closely comparable to H&H's mix of overnight regional freight plus specialized flatbed services for construction and industrial customers.

Regional players

• Peninsula Truck Lines: Pacific Northwest regional LTL carrier based in Pacific, Washington. Closest direct regional competitor to H&H, operating overnight service across Washington, Oregon, and Idaho with a comparable regional next-day freight model.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/profile.php

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about H & H Express