H & H Express
H & H Express is a regional freight carrier founded in 1997, providing overnight freight delivery and flatbed/equipment transport to over 10,000 businesses across the Pacific Northwest (Eastern Washington and Western Montana) using a fleet of 60 trucks and trailers.
- Company typePrivate
- Founded1997
- HeadquartersRathdrum, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What H & H Express does
H & H Express, Inc. is a privately held regional freight carrier founded in 1997 and headquartered in Rathdrum, Idaho (with operating/support presence in Spokane Valley, Washington). It provides overnight freight delivery, flatbed and lowboy equipment transport, and regional linehaul services across the Pacific Northwest — specifically Eastern Washington and Western Montana — with published rate sheets covering Spokane, Missoula, and Kalispell and recently extended coverage into the Colville area. Its core differentiators are a guaranteed overnight-by-10am delivery commitment, the ability to handle large and heavy equipment for construction, mining, and logging customers, and a "real hello" customer-service positioning that emphasizes live human contact over automated dispatch.
The business is built on a physical-asset model: a fleet of 60 trucks and trailers that together log roughly 2.5 million miles annually, up from a single Chevy Astro van at founding. Technology is intentionally light — there is no proprietary platform, no public API, and no mobile app; the company maintains a WordPress-based marketing site (hhexpress.net) and a separate account-holder shipment tracking portal (shipments.hhexpress.net). GTM is sales-led and relationship-driven: customers request quotes by phone or email (with a dedicated flatbed specialist at [email protected]), and pricing is custom-quoted based on distance, weight, and equipment requirements rather than published tiers.
Commercially, H&H Express generates revenue on a transactional fee basis across more than 10,000 local business customers, spanning SMBs using overnight/point-to-point box delivery and mid-market customers shipping construction, mining, and logging equipment. The company is privately held under sole ownership of Donald West, who acquired full control in 2020 following the death of co-owner David Best and prior economic challenges; no institutional funding, subsidiaries, or acquisitions are disclosed.
H & H Express firmographics
Firmographics- Name
- H & H Express
- Legal name
- H & H Express, Inc.
- Website
- https://hhexpress.net
- Company type
- Private
- Founded year
- 1997
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- H & H Express is a regional freight carrier founded in 1997, providing overnight freight delivery and flatbed/equipment transport to over 10,000 businesses across the Pacific Northwest (Eastern Washington and Western Montana) using a fleet of 60 trucks and trailers.
- Ownership category
- akta.pro rank
H & H Express industry classification
Industry- Product category
- Regional Freight Transportation Services
- NAICS
- Couriers and Express Delivery Services (492110)
- SIC
- Trucking & Courier Services (No Air) (4210), Trucking (No Local) (4213)
- akta.pro primary industry
- Regional Next-Day LTL Carriers (TLADAEAB)
Keywords
Where H & H Express is headquartered
LocationHeadquarters
- HQ city
- Rathdrum
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
H & H Express business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Supply Chain, Marketing or Sales
Revenue model
- Freight Transportation Services: H&H Express generates revenue through transportation and freight services, including overnight freight delivery, flatbed services for large equipment, and regional freight movement. Services are quoted based on distance, weight, and equipment requirements. The company serves over 10,000 local businesses with rate sheets available for different service regions (Spokane, Missoula, Kalispell).
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Pay-as-you-go | Custom quote-based pricing for freight services |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels4 records
H & H Express product offering
Product offeringCore offering
H&H Express provides regional overnight freight delivery (guaranteed by 10:00 am) and specialized flatbed/lowboy transport for construction, mining, and logging equipment across the Pacific Northwest (Eastern Washington, Idaho) and Western Montana. Services are quoted based on distance, weight, and equipment type, with dedicated regional rate sheets for Spokane, Missoula, Kalispell, and Colville. Account customers also access an online portal for shipment tracking and account management.
Product overview
H & H Express is a freight and transportation services company operating since 1997, offering overnight freight delivery (by 10:00 am), flatbed services for large equipment, and regional services across Spokane (WA), Missoula (MT), and Kalispell (MT). The company has expanded from a single van operation to a fleet of 60 trucks and trailers serving over 10,000 local businesses. Their product portfolio centers on core freight services (overnight freight, flatbed transport, equipment moving) supported by regional service offerings and an online shipment management portal for account customers.
Differentiator
Problem solved
Functional benefit
Products and services
- Overnight Freight Services Core freight delivery service that promises overnight delivery by 10:00 am, handling packages and boxes transported from point A to point B for regional businesses across the Pacific Northwest.
- Flatbed Services
Quantifiable outcome
- 100% customer satisfaction
- +1 more outcomes
Companies that use H & H Express
Customer profileNamed customers2 records
Segments1 record
Ideal customer profiles2 records
H & H Express technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
H & H Express partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Local 4H ProgramsminorH&H Express supports local 4H programs by buying animals at the local fair each year. This is a community involvement initiative rather than a commercial partnership.
Scale indicators5 records
Recent moves5 records
Expansion highlights4 records
H & H Express competitors and assessment
Company assessmentBroad incumbents
- Estes Express Lines: Privately held national LTL carrier with strong overnight regional coverage including Pacific Northwest terminals. Directly comparable on the overnight box-truck freight product, though with substantially larger fleet and network reach than H&H.
- Saia Inc. Public LTL carrier operating a regional next-day network across the Western, Southwestern, and Southeastern U.S. Directly competes with H&H on overnight regional freight services, with broader geographic coverage and a public-company capital base.
- XPO: Major North American LTL and freight transportation provider with significant Pacific Northwest presence. Overlaps with H&H on overnight regional freight and offers broader multimodal logistics services as a public-company incumbent.
- TForce Freight: LTL carrier formerly known as UPS Freight, now owned by TFI International. Operates next-day regional service in the Pacific Northwest competing directly with H&H's overnight box-truck offering, with national network and integrated parent resources.
- ArcBest (ABF Freight): Public LTL and logistics holding company operating the ABF Freight network. Competes with H&H on overnight regional LTL lanes and provides integrated logistics services; much larger scale with broader multimodal offerings.
- Old Dominion Freight Line: The largest U.S. less-than-truckload (LTL) carrier with national next-day and regional coverage. Highly comparable to H&H Express on the overnight regional freight lane, though at vastly greater scale, with proprietary terminal network and technology infrastructure.
Direct peers
- AAA Cooper Transportation: Privately held LTL carrier with regional next-day service across the Southeast, Midwest, and expanding into other U.S. regions. Comparable business model of regional overnight LTL freight with similarly privately-held, relationship-driven culture.
- Daylight Transport: Regional LTL carrier focused on next-day service in the Western U.S. Directly comparable to H&H on overnight regional freight, with similar target customer profile of regional B2B shippers requiring time-sensitive delivery.
- R+L Carriers: Privately held LTL and flatbed carrier with strong next-day regional service and dedicated flatbed division. Closely comparable to H&H's mix of overnight regional freight plus specialized flatbed services for construction and industrial customers.
Regional players
- Peninsula Truck Lines: Pacific Northwest regional LTL carrier based in Pacific, Washington. Closest direct regional competitor to H&H, operating overnight service across Washington, Oregon, and Idaho with a comparable regional next-day freight model.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat3 records
Key risks6 records
Key highlights6 records
Customer concentration
H & H Express social profiles
Digital presenceH & H Express financial estimates
Financial estimateRevenue estimate
Valuation estimate
H & H Express leadership team
Management profileNumber of profiles
Profiles1 record
H & H Express funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
H & H Express M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about H & H Express
What does H & H Express do?
H&H Express provides regional overnight freight delivery (guaranteed by 10:00 am) and specialized flatbed/lowboy transport for construction, mining, and logging equipment across the Pacific Northwest (Eastern Washington, Idaho) and Western Montana. Services are quoted based on distance, weight, and equipment type, with dedicated regional rate sheets for Spokane, Missoula, Kalispell, and Colville. Account customers also access an online portal for shipment tracking and account management.
Is H & H Express a public or private company?
H & H Express is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was H & H Express founded?
H & H Express was founded in 1997. It employs 11 to 50 people.
Where is H & H Express based?
H & H Express is headquartered in Rathdrum, United States, in the North America region.
How does H & H Express make money?
One revenue line is on record: freight Transportation Services.
Who are H & H Express's main competitors?
Broad incumbents on record are Estes Express Lines, Saia Inc., XPO, TForce Freight, ArcBest (ABF Freight) and Old Dominion Freight Line. Direct peers are AAA Cooper Transportation, Daylight Transport and R+L Carriers. Peninsula Truck Lines is listed as a regional player.
Does H & H Express have an API?
No public API is recorded for H & H Express.
What industry is H & H Express in?
H & H Express's product category is Regional Freight Transportation Services. Its primary akta.pro industry code is TLADAEAB, Regional Next-Day LTL Carriers. Its NAICS code is 492110 and its SIC code is 4210.