kuhn and weyh Software

What kuhn and weyh Software does

kuhn & weyh Software GmbH (kwsoft®) is a privately held, family-owned German software company founded in 1980 and headquartered in Freiburg im Breisgau, specializing in Customer Communication Management (CCM) for large enterprises in regulated industries. Its core product, the Serie M/ platform, combines M/TEXT TONIC for content composition with M/OMS for omnichannel output management on a format-neutral architecture that separates content from output, enabling a single content source to drive print (AFP, PCL, PostScript) and digital channels (HTML, XML, PDF, email, SMS, mobile). The platform ships with built-in PDF/UA accessibility, supports premise and cloud deployment, integrates natively with SAP, Salesforce, and (as of 2026) DeepL for in-editor translation, and exposes an MCP (Model Context Protocol) interface in Release 6.26 to plug into external AI systems.

The company serves insurance, banking, energy, telecommunications, public-sector, and retail customers through an enterprise field-sales motion with regional account managers across DACH, Switzerland, Iberia, Poland, Czech Republic/Eastern Europe, and the United States, supplemented by wholly-owned subsidiaries and channel partners. Named enterprise customers include DEVK, AXA (live in under 100 days), ARAG, and AMS Österreich. Revenue is generated from a mix of multi-year software licensing (Serie M/), recurring training delivered through the LearnUpon LMS, PDF/UA-as-a-Service, and project-based consulting and migration services (including nearshoring from Poland).

The business is led by three managing directors (Matthias Abel, Klaus Ganter, Jörg Schoppmeyer), has no external investors or parent company, and was recognized by QKS Group as a Leader in the SPARK Matrix: CCM 2026 for technological excellence and customer benefit. The company has earned the CyberVadis Bronze cyber-security rating and EcoVadis sustainability badge, is pursuing ISO/IEC 27001 certification, and has received multiple consecutive Kununu Top Company employer awards. Revenue, headcount, and external funding are not publicly disclosed.

Name

kuhn and weyh Software

Legal name

kühn & weyh Software GmbH

Website

https://kwsoft.de

Company type

Private

Founded year

1980

Operating status

Operating

Headcount range

101–250 employees

Short description

kwsoft (kuhn & weyh Software) is a German, family-owned CCM software vendor founded in 1980, serving insurance, banking, energy, telecom, and public-sector enterprises across DACH and broader Europe with its Serie M/ platform for omnichannel document creation and output management.

Ownership category

akta.pro rank

Product category

Customer Communication Management Software

NAICS

Custom Computer Programming Services (541511), Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Customer Communications Management (CCM) & Transactional Messaging (MPAAAIAL)

akta.pro secondary industries

Contract Lifecycle Management (CLM) & Document Generation/Templating (HDAEAGAL), Contract Lifecycle Management (CLM) & Document Automation (BPAEAPAD)

Keywords

• Customer communication management
• Document composition software
• Omnichannel output management
• Enterprise CCM platform
• Transactional document automation

Headquarters

HQ city

Freiburg

HQ country

Germany

HQ region

Europe

Offices6 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Software Licensing - Serie M/: Core CCM software solution sold as licensed software to enterprise customers. Includes document creation (M/TEXT), output management (M/OMS), and related modules.
2. Professional Services & Consulting: Consulting services including product and technology consulting, project support and coordination, and migration services with nearshoring options.
3. kwsoft Training & Education: E-learning services and training programs delivered through LearnUpon LMS platform, offering courses and personalized training environments.
4. PDF/UA as a Service: Professional conversion of documents into accessible PDF/UA format, provided as a service offering.

Pricing tiers

Go-to-market motion1 record

Distribution channels7 records

Marketing channels10 records

Core offering

kwsoft develops, sells, and implements the Serie M/ Customer Communication Management (CCM) software platform for large enterprises. The solution combines M/TEXT TONIC for content composition and M/OMS for omnichannel output management, allowing organizations to produce personalized customer documents at scale across print, digital, and mobile channels from a single content source. The company complements its software with consulting, migration, training, and support services, plus a customer/partner portal (kwconnect) and an annual user conference (kwcon).

Product overview

kuhn and weyh Software (kwsoft) offers a unified CCM platform called Serie M/, which combines document creation (M/TEXT TONIC), omnichannel output management (M/OMS), and governance in one integrated solution. The platform supports both premise and cloud deployment ('any prem'). Key components include M/TEXT for content composition, M/OMS for output management, M/View for AFP viewing, and the M/TEXT TONIC Content Hub & M/Workbench for editorial workflows. The company complements its software with consulting services, training (kwsoft academy & training), and a customer/partner portal (kwconnect). The platform emphasizes AI-readiness through MCP integration and supports major enterprise systems including SAP and Salesforce.

Differentiator

Problem solved

Functional benefit

Products and services

• Serie M/ Core CCM software platform combining document creation (M/TEXT TONIC) and omnichannel output management (M/OMS) in a unified system for enterprise customer communication management; supports premise and cloud deployment.
• M/TEXT TONIC Content Composition module within Serie M/ that creates individualized customer communications at scale based on data, templates, and rules. Sold as a component of the Serie M/ platform.
• M/OMS Output Management module within Serie M/ that centrally controls all communication channels (print, email, SMS, portal, mobile) with intelligent processing and shipping optimization. Sold as a component of the Serie M/ platform.
• Serie M/ for SAP System and industry solution built on Serie M/ for integration with SAP systems, enabling CCM within SAP enterprise environments.
• Serie M/ for Salesforce System and industry solution built on Serie M/ for integration with Salesforce CRM, enabling CCM within Salesforce environments.
• PDF/UA as a Service Professional conversion service that transforms documents into accessible PDF/UA format for organizations needing European accessibility compliance without managing the conversion internally.
• kwsoft® Consulting Professional services offering covering product & technology consulting, project support & coordination, and migration services (including nearshoring) for Serie M/ customers.
• kwsoft® Training E-learning service offering online courses and individual training environments delivered via the LearnUpon LMS platform for Serie M/ users.
• kwsoft® Academy Structured training services for customers and partners to build expertise with kwsoft products, including curriculum and certification offerings.
• kwsoft® Support Technical support and customer service for kwsoft Serie M/ product users.

Quantifiable outcome

• Migration cost-effectiveness documented through concrete, measurable results rather than estimates
• +1 more outcomes

Named customers5 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

AI capability4 records

Feature6 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• DeepLcoreTechnology or Integration · 1 January 2026Certified Partner relationship where DeepL's translation technology is integrated into M/TEXT TONIC, providing automatic translation functions directly in the application editor and content management system. Enables efficient creation and maintenance of multilingual content without leaving the work context.
• ELAINE technologiescoreImplementation/ SI/ Consulting PartnerPartner for digital customer communication solutions. Collaborated on ARAG case study for document shipping digitization project.
• PDF AssociationcoreTechnology or IntegrationAssociation developing open, standardized electronic file formats based on PDF. kwsoft supports PDF Association membership as PDF plays an important role as both input and output format in their CCM solution.
• BitkomminorStrategic or Co-development PartnerMost important German digital association and largest European think tank on digital topics. kwsoft has been a member for many years and actively participates in specialist committees and working groups, particularly in the Business Communication Solutions working group.
• DOXNETminorStrategic or Co-development PartnerLeading independent industry association for document management and digital printing, connecting users, manufacturers, and experts. kwsoft has been a member for many years and regularly participates with customer presentations and exhibition space at the annual DOXNET conference in Baden-Baden.
• DSAG (Deutschsprachige SAP-Anwendergruppe)coreStrategic or Co-development PartnerOne of the world's largest independent interest groups for SAP user companies. kwsoft belongs to the network supporting the association's goals for partnership-based coordination between SAP user companies, solution providers, and SAP. Actively works in the Document Processes working group.
• GSE (Guide Share Europe)minorStrategic or Co-development PartnerMost significant European IBM user group. kwsoft is particularly engaged in the Application Enterprise Documents working group, which deals with cross-channel Customer Communication Management.
• SAPcoreTechnology or Integrationkwsoft Serie M/ offers system and industry solutions specifically for SAP, enabling integration with SAP systems for customer communication management.
• SalesforcecoreTechnology or Integrationkwsoft Serie M/ offers system and industry solutions specifically for Salesforce, enabling integration with Salesforce CRM for customer communication management.

Scale indicators4 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Doxim: Customer communications management and document automation vendor focused on financial services and regulated industries. Comparable enterprise CCM vendor competing for similar banking and insurance workloads.
• Quadient: Publicly traded CCM and customer experience automation vendor with a strong insurance and banking customer base. Direct competitor to kwsoft's Serie M/ in enterprise document creation and omnichannel output management.
• Messagepoint: Cloud-native CCM vendor serving enterprise customers with modern, SaaS-based content management and customer communication capabilities. Direct emerging competitor to kwsoft's on-prem/hybrid Serie M/.
• Smart Communications: CCM platform vendor specifically focused on insurance and financial services. Closely comparable to kwsoft in vertical focus, enterprise B2B motion, and regulated document automation capabilities.
• Compart: German-headquartered output management and document automation vendor with comparable DACH enterprise customer base. Direct competitor in omnichannel customer communication and high-volume transactional document processing.
• Assentis Technologies: CCM and document automation vendor specifically serving insurance and banking customers with comparable enterprise B2B motion and template-driven document generation. Direct vertical peer to kwsoft in DACH and beyond.
• TopImage: DACH-focused document management and output management vendor serving similar enterprise and mid-market customers. Direct regional peer to kwsoft in ECM-adjacent customer communication workflows.
• ISIS Papyrus: Document automation and adaptive CCM platform serving enterprise customers in banking, insurance, and government. Direct competitor to Serie M/ in content composition and omnichannel output management.

Broad incumbents

• OpenText: Large enterprise content and information management vendor offering CCM capabilities as part of a much broader portfolio. Competes with kwsoft in regulated enterprise document workflows but lacks a sole CCM focus.
• Adobe: Adobe Document Services and Adobe Experience Cloud provide CCM-adjacent document generation and customer communication features within a much broader digital experience platform. Indirect but increasingly competitive for enterprise CCM deals.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookweb.facebook.com/kwsoft
• LinkedInlinkedin.com/showcase/kwsoft-international
• Instagraminstagram.com/kwsoft1980
• Xx.com/kwsoft_DE

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Subsidiaries4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about kuhn and weyh Software