Collingwood Neighbourhood House

What Collingwood Neighbourhood House does

Collingwood Neighbourhood House (CNH) is a not-for-profit society established in 1985 that delivers a multi-service community program portfolio to residents of Vancouver's Renfrew-Collingwood neighbourhood in East Vancouver, Canada. Its ten program lines span licensed child care (infant through school-age, operating at multiple licensed sites under BC's $10-a-Day Child Care BC program), settlement services for newcomers and immigrants, recreation and seniors programming, food justice initiatives (community kitchens, rooftop garden, food forests), youth and family services, and the RISE Community Health Centre — a team-based primary care clinic and not-for-profit pharmacy launched in June 2020 under BC's Primary Care Network framework. The organization serves a demographically diverse, largely lower-income catchment area with significant newcomer and vulnerable populations.

CNH generates revenue through a hybrid of government grants (BC Ministry of Health for RISE, IRCC for settlement prior to 2025 cuts, New Horizons for Seniors), user fees (child care at $200/month full-time, recreation passes at $48-60 for 12 visits, drop-in fees, community lunch at $7-8/meal), space rentals ($90-180/hr at Main House and Annex), donations, and fundraising events. Programs are distributed through six physical locations — the Main House at 5288 Joyce St, the Annex at 3690 Vanness Ave, the RISE CHC at 5198 Joyce St, and three early learning centres — plus school-age programs at five elementary schools. Registration runs through the Innofusion Fusion-powered online portal at regportal.cnh.bc.ca, complemented by phone and walk-in registration. Go-to-market is community-led, relying on word-of-mouth, volunteer referrals, school and healthcare partnerships, and organic social media rather than paid acquisition.

Operationally, CNH faces a significant 2025 inflection: federal IRCC funding cuts effective March 31, 2025 eliminated what had been the organization's second-largest funding source, affecting hundreds of participants and 20 staff positions; the Community Lunch program was paused indefinitely from June 1, 2025 due to financial constraints; and the organization is pursuing alternative funding via a MOSAIC subcontract, endowment support, and coalition advocacy. The organization remains actively operating but is in a defensive restructuring posture.

Name

Collingwood Neighbourhood House

Legal name

Collingwood Neighbourhood House

Website

https://cnh.bc.ca

Company type

Private

Founded year

1985

Operating status

Operating

Headcount range

101–250 employees

Ownership category

akta.pro rank

Product category

Community Social Services

NAICS

Child and Youth Services (62411), Child Care Services (624410)

SIC

Services-Social Services (8300), Services-Child Day Care Services (8351)

akta.pro primary industry

Community Centers & Neighborhood Support Services (BPAGAEAL)

akta.pro secondary industries

Family & Parenting Support Services (BPAGAEAC), School-Age Wraparound Childcare Centers (Holiday/Break Care) (EDACAAAL), Family Resource Centers & Wraparound Support Services (EDACALAH)

Keywords

• Community social services
• Licensed childcare programs
• Newcomer settlement services
• Community health centre
• Recreation and seniors programs

Headquarters

HQ city

Vancouver

HQ country

Canada

HQ region

North America

Offices6 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Program fees and memberships: CNH generates revenue through program fees including child care ($10-a-Day program at $200/month full-time), recreation passes ($48-$60 for 12 visits), drop-in fees, and membership fees for fitness and recreation programs.
2. Government grants and funding: As a not-for-profit society, CNH receives significant funding from government sources including BC Ministry of Health (RISE Community Health Centre), IRCC (Immigration, Refugees and Citizenship Canada for settlement programs), provincial BC government for settlement services, and federal New Horizons for Seniors Program.
3. Donations and fundraising: CNH accepts donations through its website and holds fundraising events including an annual 40th Anniversary Fundraiser Gala ($135/ticket). Donations are tax-receiptable.
4. Space rentals: CNH generates revenue by renting out rooms at both locations including Multi-Purpose Rooms ($90/hr), Gym ($90-180/hr depending on use), and Art Room ($90/hr).

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

Collingwood Neighbourhood House is a not-for-profit society delivering a spectrum of community-based social services since 1985 to residents of Vancouver's Renfrew-Collingwood neighbourhood. Core offerings include licensed child care ($10-a-Day Child Care BC), newcomer settlement services, recreation and fitness programs, RISE Community Health Centre (primary care and pharmacy), food justice programs (community kitchens, gardens), seniors and youth services, and paid room rentals across multiple locations.

Product overview

Collingwood Neighbourhood House operates as a multi-service community organization serving Vancouver's Renfrew-Collingwood neighbourhood since 1985. Rather than a unified software product, it offers a portfolio of social service programs including Recreation Programs (fitness, sports, yoga, Pilates), Child Care Services (infant, toddler, preschool, school-age), Settlement Services for Newcomers, Food Justice Programs (community kitchens, gardens), RISE Community Health Centre (primary care clinic and pharmacy), Seniors Programs, Youth Services, and Space Rentals. The organization also provides an Online Registration Portal powered by Fusion software for managing memberships and program enrollments.

Differentiator

Problem solved

Functional benefit

Products and services

• Recreation Programs Fitness, sports, and wellness programs including volleyball, soccer, badminton, yoga, Pilates, Zumba, Qigong, and strength training for adults and seniors in the Renfrew-Collingwood neighbourhood. Access via Adult Pass ($60 for 12 visits) or Seniors Pass ($48 for 12 visits).
• Licensed Child Care Services Licensed child care for infants, toddlers, preschoolers, and school-age children at multiple Vancouver locations, including $10-a-Day Child Care BC programs (full-time $200/month) and school-age programs at five elementary schools. Financial assistance through the Affordable Child Care Benefit is available.
• Settlement Services for Newcomers Free (or formerly subsidized) settlement programs helping newcomers understand their needs, develop community connections, and access services including art classes, LINC (Language Instruction for Newcomers to Canada), BCNSP, Women's Circle, youth settlement, and newcomer mentorship.
• Food Justice Programs Food security programs including community kitchens (community fridge), food forests (Cheyenne, Collingwood, Rooftop, Norquay Food Forest, Still Creek), rooftop garden, and food drop programs. Also includes the Community Lunch program (paused indefinitely from June 1, 2025 due to limited financial capacity) at $7-8 per meal.
• RISE Community Health Centre Community-based primary care clinic offering team-based health services including primary care, physiotherapy, pharmacy, harm reduction, mental health services, health promotion, and social prescribing for residents facing barriers to healthcare (newcomers, LGBTQ2S+, Indigenous peoples, isolated seniors, people experiencing homelessness).
• Seniors Programs Programs for adults and seniors (55+) including Coffee Socials, Tech Support (addressing digital literacy), shuttle trips, karaoke, birthday celebrations, holiday luncheons, and recreational activities. Supported by the federal New Horizons for Seniors Program.
• Youth Services After-school programs, mentorship, leadership development, recreational activities, sports, youth settlement services, and arts programs (Make Your Mark / Open Art Studio) for children and youth.
• Space Rentals Hourly room rentals at both the Main House (5288 Joyce St) and the fully wheelchair-accessible Annex (3690 Vanness Ave) including Multi-Purpose Rooms ($90/hr, min. 5 hours), Gym ($90/hr for sports, $180/hr for functions), and Art Room ($90/hr) for events, parties, performances, meetings, sports, and workshops.
• Online Registration Portal Web-based self-service system at regportal.cnh.bc.ca for purchasing memberships, multi-visit drop-in passes (Adult Pass, Seniors Pass), registering for programs and workshops, and managing household/family accounts with credit card payment via Mastercard or VISA.

Quantifiable outcome

• Serving the Renfrew-Collingwood community since 1985
• +2 more outcomes

Named customers6 records

Segments6 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Partnerships

Three partnerships are on record, tiered core and minor.

• MOSAICcoreStrategic or Co-development Partner · 31 March 2025CNH received a subcontract with MOSAIC to support LINC (Language Instruction for Newcomers to Canada) levels 1-4, operating until end of December 2025. This partnership maintains critical English language training services following IRCC funding cuts to CNH's settlement programs.
• Association of Neighbourhood Houses BC (ANHBC)minorStrategic or Co-development PartnerCNH is working with ANHBC and Vancouver Neighbourhood House Settlement Serving Organizations to challenge lack of settlement supports with federal parties.
• Vancouver Neighbourhood House Settlement Serving OrganizationsminorStrategic or Co-development PartnerCoalition working with CNH to advocate for improved federal settlement supports following IRCC funding cuts.

Scale indicators5 records

Recent moves9 records

Expansion highlights4 records

Direct peers

• Frog Hollow Neighbourhood House: East Vancouver neighbourhood house providing licensed child care, settlement services, seniors programs, and food security initiatives — overlapping service mix, geography, and constituency with CNH.
• Mount Pleasant Neighbourhood House: Vancouver neighbourhood house operating licensed child care, seniors, youth, and newcomer programs in Mount Pleasant — a peer organization with the same funding mix and program breadth as CNH.
• South Vancouver Neighbourhood House: Neighbourhood house delivering child care, settlement, seniors, and recreation programs to South Vancouver residents — comparable footprint and service offering to CNH within the same ANHBC family.
• Kiwassa Neighbourhood House: Vancouver neighbourhood house offering child care, youth, family, settlement, and recreation programming to the Downtown Eastside and Grandview-Woodland communities — a directly comparable multi-service model.
• Vancouver Neighbourhood House: Operating neighbourhood house serving Vancouver's West End and Downtown Eastside, delivering a comparable multi-program portfolio (child care, settlement, recreation, seniors) under the same Neighbourhood House movement — the closest operational analogue to CNH in the same city.

Broad incumbents

• MOSAIC: One of BC's largest settlement and refugee-serving non-profits; directly partnered with CNH on LINC delivery and operates across many of the same newcomer-service programs that CNH runs.
• Immigrant Services Society of BC (ISSofBC): Provincial-wide settlement agency offering language, employment, and resettlement services for newcomers — overlapping substantially with CNH's settlement and LINC programming, particularly in the Lower Mainland.
• Britannia Community Services Centre: Larger Vancouver community centre offering child care, recreation, seniors, arts, and library services in Grandview-Woodland — broader in scale and scope but serving overlapping programming categories and populations.

Others

• Association of Neighbourhood Houses BC (ANHBC): Provincial umbrella organization representing 13 neighbourhood houses across Metro Vancouver including CNH; not a direct competitor but a peer/coalition member and policy counterpart referenced in CNH's funding advocacy.

Emerging players

• Boys & Girls Clubs of Metro Vancouver: Regional youth-services organization delivering after-school, recreation, and family programs to children and youth across Metro Vancouver — overlapping with CNH's youth and child-care service lines.

Market position

Strengths5 records

Weaknesses4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/cnh.bc.ca
• Instagraminstagram.com/collingwoodnh

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Collingwood Neighbourhood House