What Caxtons Chartered Sureveyors does

Caxtons Chartered Surveyors is an independent Kent-based property services firm founded on 1 June 1990, formed by 12 directors and staff who left GA Property Services (part of the General Accident Insurance Group, now Aviva). Predecessor firms trace back over 200 years to Worsfolds (1821), Porter & Cobb (1837), and Prall Champion & Prall (1893). The firm is headquartered in Gravesend and operates three additional offices in Gillingham, Canterbury, and Maidstone, employing nearly 100 staff. Owned and run by five equity directors, the company is described as debt-free with a strong financial base, with no external investors or parent company involvement.

The firm delivers an integrated suite of property services across commercial and residential markets in Kent and South East England. Core service lines include Commercial Property Management, Commercial Investment Consultancy, Commercial Agency, Valuation & Lease Advisory, Estate & Block Management (covering approximately 200 developments and 6,500 units), Residential Management, Sales & Lettings, Student Property Management & Lettings (Canterbury), and Property Insurance (FCA-regulated as an Appointed Representative of Clear Insurance Management). Underlying technology platforms include the Mojo online property management portal (caxtonsportal.mojoapps.co.uk) for 24/7 client document and account access, WorldPay for payment processing, dual property listing on Rightmove/Zoopla/On the Market via a partnership with The Homes Group, and DocuSign for tenancy agreement execution. The firm is comprehensively accredited: RICS, TPI, ARLA, ARMA, TDS, NALS, FCA, and the UK/London Landlord Accreditation schemes, with client funds protected via the RICS Client Money Protection Scheme.

The revenue model is professional services across multiple streams: percentage-based management fees on residential and student lettings (6% tenant find, 13.2% rent collection, 15% fully managed for student properties), commercial property management fees, transaction commissions on commercial and residential sales, valuation and lease advisory fees, insurance distribution commissions (FCA-regulated), and service charge administration across managed estates. The go-to-market approach is sales-led through regionally deployed chartered surveyor teams, supplemented by content marketing (the annual Kent Property Market Report, in its 35th year and produced in partnership with Kent County Council and Locate in Kent), the Mojo portal, property listing portals, and email/social media channels. Customer segments span commercial property owners, investors and developers; residential landlords; student property owners; and block/estate management clients (residents' management companies, right-to-manage companies, freeholders, developers). Selected named relationships include The Billings Group (20+ years), Chafford Hundred Estate Residents' Management Company, and The Living Cafe. The firm is consistently ranked in Property Week's Top 40 UK Agents and regularly wins the Most Active Agent in Kent award.

Name

Caxtons Chartered Sureveyors

Legal name

Caxtons Property Consultants

Website

https://caxtons.com

Company type

Private

Founded year

1990

Operating status

Operating

Headcount range

101–250 employees

Short description

Caxtons is an independent Kent-based chartered surveying firm offering commercial property management, agency, valuation, investment advisory, residential/student lettings, and estate/block management services. Operating from four offices with ~100 staff, the firm serves property owners, investors, and developers across Kent and South East England.

Ownership category

akta.pro rank

Product category

Commercial and Residential Property Services

NAICS

Offices of Real Estate Agents and Brokers (531210), Nonresidential Property Managers (531312), Real Estate Property Managers (53131), Offices of Real Estate Appraisers (531320)

SIC

Real Estate Agents & Managers (For Others) (6531)

akta.pro primary industry

Investment Sales Brokerage (BPAJABAI)

akta.pro secondary industries

Real Estate Capital Markets Advisory (Debt/Equity Placement, Refinancing) (BPAJANAE), Property Management Advisory & Leasing Administration (FSAEAJAN), Residential Investment Property Brokerage (SFR/Small Multifamily) (BPAJAAAE), Property Valuation: Appraisal Management (AMC) & Appraiser Networks (FSALALAI)

Keywords

• Chartered surveying services
• Commercial property management
• Residential lettings management
• Estate block management
• Property valuation advisory

Headquarters

HQ city

Gravesend

HQ country

United Kingdom

HQ region

Europe

Offices4 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Commercial Property Services: Revenue from commercial agency sales and lettings, commercial property management, investment consultancy, and valuation and lease advisory services for investors, occupiers, and owners.
2. Residential Property Management and Lettings: Revenue from managing residential properties for landlords including rent collection, maintenance, compliance, and tenant placement services.
3. Student Property Management and Lettings: Specialist student lettings services in Canterbury with tiered pricing: Tenant Find (6%), Rent Collection (13.2%), and Fully Managed (15%).
4. Estate and Block Management: Managing around 200 developments totalling approximately 6,500 units, including residential estate and block property management services.
5. Property Insurance Services: Insurance services regulated by the FCA, providing property related insurances with full 'all risks' cover.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

Caxtons is an independent Kent-based firm of chartered surveyors providing commercial and residential property services. Core offerings include commercial property management, commercial investment consultancy, commercial agency (sales and lettings), valuation and lease advisory, estate and block management, residential management/sales/lettings, specialist student property management and lettings, and FCA-regulated property insurance. Services are delivered by nearly 100 staff across four Kent offices and supported by the Mojo online portal and the annual Kent Property Market Report.

Product overview

Caxtons Chartered Surveyors is an independent Kent-based property services firm offering a comprehensive, integrated suite of property management, agency, and advisory services. The core offering spans Commercial Property Management, Commercial Investment Consultancy, Commercial Agency, Valuation & Lease Advisory, Estate & Block Management, Residential Management Sales & Lettings, and Student Property Management & Lettings. Supporting services include Property Insurance (as Appointed Representative of Clear Insurance Management Ltd) and the Kent Property Market Report (KPMR), an annual industry benchmark publication now in its 35th year. The Mojo Property Management Portal provides an online client access platform for development and account information. With approximately 100 staff operating from four offices across Kent, Caxtons serves owners, investors, developers, and tenants across industrial, residential, office, and retail sectors.

Differentiator

Problem solved

Functional benefit

Brands

• Mojo: Online property management portal for tenants and property owners to access account information, documents, and updates.

Products and services

• Commercial Property Management Comprehensive commercial property and asset management service covering retail, offices, industrial, restaurant, leisure properties, development sites and niche premises. Services include rent collection, arrears recovery, maintenance coordination, lease compliance, service charge administration and insurance oversight for commercial property owners.
• Commercial Investment Consultancy Bespoke property investment advisory service for commercial and residential investment opportunities throughout Kent and the South East, tailored to property companies, private individuals and personal pension schemes. Includes tailored property searches, local market research, legal documentation review, purchase negotiation and post-completion support.
• Commercial Agency Commercial estate agency services covering industrial units, office buildings and retail units for sale and to let. Includes assisting with commercial lease agreements, helping clients let or buy commercial property, and acting for investors, tenants, international funds, property companies and developers.
• Valuation & Lease Advisory Professional property valuation and lease advisory services across residential, commercial, investment and development property. Includes valuations, dispute resolution, lease renewals, rent reviews, and landlord and tenant matters, with specialists in retail, industrial, office, residential, investment, development and medical centre sectors.
• Estate & Block Management Residential estate and block management services managing approximately 200 developments totalling 6,500 units. Services include property management, online Mojo portal access for development and account information, insurance services, service charge arrears recovery, year-end accounts preparation, condition surveys and long-term management plans.
• Residential Management, Sales & Lettings Full-service residential property management, sales and lettings for property owners. Services include day-to-day management, rent collection, compliance management, major repair coordination, residential sales partnership with The Homes Group, and portfolio enhancement advice for landlords across Kent and South East London.
• Student Property Management & Lettings Specialist student lettings and property management service in Canterbury, Kent, covering marketing, full tenant referencing, tenancy agreements, inventory preparation, gas and electrical safety compliance, rent collection, property inspections and renewal negotiations. Available as Tenant Find (6% of rent inc. VAT), Rent Collection (13.2% of rent inc. VAT) or Fully Managed (15% of rent inc. VAT).
• Property Insurance Property-related insurance services provided as an Appointed Representative of Clear Insurance Management Ltd, offering full 'all risks' cover and additional coverage options, regulated by the Financial Conduct Authority.

Named customers4 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Partnerships

Four partnerships are on record, tiered core.

• Kent County CouncilcoreStrategic or Co-development PartnerPartners in producing the annual Kent Property Market Report since 2013, providing comprehensive and credible guide to development in Kent.
• Locate in KentcoreStrategic or Co-development PartnerPartners in the Kent Property Market Report, supporting Kent-based contributors and sponsors to deliver statistics and trends.
• The Homes GroupcoreChannel Partner/ Reseller/ DistributorEstate agent partnership for residential sales service offered exclusively to Caxtons' existing landlords and investment clients at no additional cost. Dual agency partnership with co-promotion on property portals including Rightmove, On the Market and Zoopla.
• The Property Institute (TPI)coreOthersCaxtons is accredited to TPI which puts them at the leading edge of best practice in property estate and block management, ensuring compliance with rigorous industry standards.

Scale indicators6 records

Recent moves8 records

Expansion highlights6 records

Broad incumbents

• Savills: International real estate advisor with UK-leading presence in commercial agency, valuation, investment consultancy and residential/management services — same end-services as Caxtons delivered through a national/global advisory platform.
• Cushman & Wakefield: Global commercial real estate services firm with agency, valuation, investment advisory and management capability. Caxtons' Head of Commercial Agency, Mark Coxon, was previously a Partner there — same operating model at vastly greater scale.
• CBRE: World's largest commercial real estate services firm with UK agency, valuation, investment and property management practices — same economic exposure as Caxtons but with national/global scale and balance sheet.
• Knight Frank: Global real estate advisor covering commercial and residential agency, investment consultancy, valuation and property management — overlapping service lines to Caxtons but at international scale with deep London/South East presence.

Direct peers

• Rapleys LLP: UK chartered surveying firm operating across commercial agency, building consultancy, valuation, planning, and property management — a like-for-like full-service property consultancy model to Caxtons.
• Sanderson Weatherall: UK-wide chartered surveying and property consultancy providing agency, valuation, building consultancy, property management and investment advice — comparable independent, multi-disciplinary surveying firm to Caxtons.
• Gerald Eve LLP: UK chartered surveying partnership advising on commercial agency, investment, valuation, lease advisory and property management — a closely aligned mid-sized full-service surveying firm to Caxtons.
• Harris Lamb Property Consultancy: Independent UK chartered surveyors offering commercial agency, property management, valuation and lease advisory across the Midlands — comparable independent, full-service surveying business model to Caxtons.
• Lambert Smith Hampton: UK-wide chartered surveying and property consultancy offering commercial agency, valuation, building consultancy, planning and management services — directly comparable service breadth and client base to Caxtons, only at national scale.
• Berrys (Berry's Surveying & Property Consultants): Regional UK chartered surveying firm providing agency, valuation, lease advisory and rural/commercial property services — closest analogue to Caxtons as an independent, multi-disciplinary regional surveyor.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

Compliance10 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles16 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Caxtons Chartered Sureveyors