What I-Pro does

I-Pro is a privately held, founder-led French managed service provider (MSP) headquartered in Capbreton, Nouvelle-Aquitaine, delivering outsourced IT management (Infogérance Informatique), private cloud and server virtualization (Solution Cloud Privé), network and security policy implementation (Sécurité / Réseau Informatique), and backup and disaster recovery (Sauvegarde Informatique / PRA) to small and medium-sized enterprises in the Landes – Pays Basque – Béarn region of southwestern France. The firm operates as a "synergie de 2 profils" — Franck PINSON (Expert Business Manager, Apple/Mac specialist since 2008, Apple Consultant since 2015) and Julien MALBEC (DSI since 2005, Microsoft specialist) — whose complementary cross-stack expertise is positioned as the central differentiator against single-platform MSPs. The underlying technology stack is built entirely on third-party platforms: Microsoft 365 (productivity and identity), Synology (backup and storage), Ubiquiti (networking), Mosyle (Apple/Mac MDM), with TeamViewer and AnyDesk for remote support, augmented by an internally developed personalized intervention-management portal giving clients visibility into their IT history.

The business model is service-based and recurring: managed-services contracts (Infogérance / MSP / DSI externalisé) form the core revenue stream, supplemented by project-based deployment work for networks, security, private cloud, and backup/PRA. Pricing is not publicly disclosed; engagements are custom-quoted following a prior analysis and framed as multi-year cost-controlled contracts ("coût maîtrisé"). Go-to-market is purely direct and locally focused — a sales-led, on-site field motion targeting PMEs in Biarritz, Capbreton, and Salies-de-Béarn, acquired through the company website contact form and a single direct phone line (+33 608245851), with no paid acquisition, reseller, or self-serve channel. The firm has no disclosed institutional investors, no subsidiaries, no acquisitions, no funding rounds, and no public revenue or headcount disclosures beyond the two founders; the firm's official corporate founding date is ambiguous across sources (firmographics lists 2007; a separate source referencing the earliest website assets places formal market entry around June 2020).

Name

I-Pro

Legal name

I-Pro

Website

https://i-pro.fr

Company type

Private

Founded year

2020

Operating status

Operating

Headcount range

1–10 employees

Short description

I-Pro is a two-person French managed service provider in Capbreton, France, delivering outsourced DSI / MSP services — including infogérance, private cloud, network/security, and backup/disaster recovery — to small and medium-sized enterprises in the Landes, Pays Basque, and Béarn region of southwestern France.

Ownership category

akta.pro rank

Product category

Managed IT Services / IT Outsourcing (MSP / Infogérance)

NAICS

Computer Facilities Management Services (541513)

SIC

Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Cloud Managed Services (M365/Azure/AWS/GCP) (BPAEABAE)

Keywords

• Managed IT services
• IT outsourcing
• Private cloud solutions
• Network security services
• Backup disaster recovery

Headquarters

HQ city

Capbreton

HQ country

France

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Managed IT services (Infogérance) / MSP contracts: Recurring outsourced IT management for client infrastructure and networks, framed as an outsourced DSI (Directeur des Systèmes d'Information) and MSP (Managed Service Provider) offering for PMEs.
2. Network, security, and private cloud implementation projects: Project-based deployment and configuration services for client IT infrastructure (networks, security policies, private cloud virtualization).
3. Backup and disaster recovery (PRA) services: Design and implementation of backup plans and Plan de Reprise d'Activité for client environments.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels3 records

Core offering

I-Pro delivers outsourced IT management (Infogérance Informatique) and Managed Service Provider (MSP) services to French SMEs, functioning as an external DSI (Directeur des Systèmes d'Information). The portfolio spans four service lines: day-to-day infrastructure administration, private cloud and server virtualization deployment, IT security and network policy implementation, and backup with Plan de Reprise d'Activité (disaster recovery) design.

Product overview

I-Pro delivers its offering as an integrated outsourced-IT services portfolio rather than a discrete software product. The core engagement combines an outsourced DSI (Directeur des systèmes d'information) function with MSP (Managed Service Provider) capabilities, and is delivered through four interlocking service lines: Infogérance Informatique (day-to-day infrastructure administration), Solution Cloud Privé (private cloud and server virtualization), Sécurité / Réseau Informatique (network and security policy implementation), and Sauvegarde Informatique (backup and disaster recovery planning). These service lines are reinforced by a personalized intervention-tracking platform giving clients a global view of their IT, supervision and remote-takeover tools enabling rapid response, a qualified technical team holding professional certifications, proximity and cost-control commitments, and partner-led technology stack spanning Microsoft 365, Synology, Ubiquiti, and Mosyle for Apple fleet management.

Differentiator

Problem solved

Functional benefit

Products and services

• Infogérance Informatique

Quantifiable outcome

• Reduction of IT costs for PMEs through outsourced DSI (qualitative cost-reduction claim, no quantified percentage given)
• +1 more outcomes

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Feature5 records

Partnerships

Two partnerships are on record, tiered core.

• SynologycoreTechnology or IntegrationSynology is listed on I-Pro's homepage in the "Nos partenaires" section, linked to synology.com. It underpins I-Pro's backup and storage ("Sauvegarde Informatique") offering.
• MicrosoftcoreTechnology or IntegrationMicrosoft is displayed in I-Pro's "Nos partenaires" section, linked to Microsoft 365. It supports I-Pro's Microsoft-stack DSI consulting and infogérance services.

Scale indicators3 records

Recent moves3 records

Expansion highlights4 records

Direct peers

• Aliantel: French IT services and telecoms reseller/MSP focused on SMB clients across regional France. Closely comparable to I-Pro in target segment (PMEs), service mix (managed IT, network, telephony), and field-led sales motion.
• Devoteam: French-headquartered IT consulting and managed services firm with strong Microsoft and cloud practices serving European mid-market and enterprise. Comparable to I-Pro's Microsoft-stack DSI focus, though at significantly larger scale.
• SPIE ICS: The IT and communications services arm of SPIE, a major French IT services group offering managed infrastructure, network, and security outsourcing to enterprises and SMEs across France. Comparable as a French MSP/IT outsourcing peer.
• Hub One: French IT and telecommunications services provider (subsidiary of ADP Group) offering managed IT, network, and security services to mid-market and enterprise clients. Comparable as a French managed IT outsourcing peer.
• Hardis Group: French IT services and consulting firm providing managed infrastructure, cloud, and workplace services to mid-market and enterprise clients. Comparable as a French managed IT outsourcing peer with similar service lines to I-Pro.
• Econocom: French-origin managed IT services and outsourcing group serving European SMEs and mid-market with infrastructure, workplace, and managed services. Directly comparable to I-Pro in service mix (managed IT, network, security, cloud) but at far greater scale and geographic reach.

Broad incumbents

• Capgemini: Global IT services and consulting leader with a large French footprint delivering managed infrastructure, cloud, and cybersecurity outsourcing. Operates in the same managed-IT space as I-Pro but serves a much broader client portfolio and market.
• Sopra Steria: Large French IT services group providing managed infrastructure, cloud, and cybersecurity services across Europe. Comparable as a broad French incumbent in the outsourced-IT space, with substantially greater scale and enterprise focus than I-Pro.
• Atos: Major European IT services group headquartered in France offering managed infrastructure, cloud, and security services. A broad incumbent in the same outsourced-IT category, though Atos serves enterprise and large public-sector clients rather than PMEs.

Emerging players

• N-able: Global MSP-focused platform providing remote monitoring, backup, and security tooling used by small and mid-sized managed service providers. Comparable as an emerging player targeting the same MSP/SME segment that I-Pro serves, though at the tooling layer rather than the services layer.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about I-Pro