What Resala does

Resala (جمعية رسالة للأعمال الخيرية) is one of Egypt's largest private nonprofit charitable organizations, founded in 1999 by Dr. Sherif Abdel Azim and officially registered with the Egyptian Ministry of Social Solidarity under license number 444/2000. The organization operates a community-led, volunteer-driven model across 60 Egyptian cities, serving over 4 million beneficiaries annually through a comprehensive portfolio of humanitarian services: food security programs (Ramadan iftar baskets, Eid al-Adha sacrificial meat distribution via a dedicated abattoir), clothing distribution through free fairs and charity markets, medical convoys delivering free consultations and pharmaceuticals, elderly residential care, literacy programs, blood donation coordination, disability support (prosthetics, wheelchairs, hearing aids under the 'Abtal el-Tahdy' program), home construction and renovation, and cross-border humanitarian convoys to Gaza (11 convoys as of August 2025). Hundreds of thousands of volunteers form the operational backbone, with celebrity and footballer endorsements (over 100 participants in the 'Tahdi el-Khair' initiative) amplifying brand reach.

The underlying technology is minimal — there is no proprietary platform. Donation collection relies entirely on standard Egyptian digital payment infrastructure: a unified hotline (19450) for door-to-door pickups with official receipts, bank transfers to the unified account 19450, Vodafone Cash USSD (*9#), InstaPay, Fawry kiosks, ATM transfers, and SMS to shortcode 9598. The technology function is purely transactional — facilitating monetary and in-kind donation collection and beneficiary case intake through branches and WhatsApp numbers — rather than building differentiated digital infrastructure.

Resala's revenue model is entirely donation-based, with no commercial product or service sales. Donor contributions flow through multiple channels and fuel all charitable programs; in-kind donations (sacrificial animals, clothing, food baskets) are processed and distributed to beneficiaries. Pricing exists only as suggested donation amounts for specific programs (e.g., EGP 7,700 for a seventh-share of an Indian bull, EGP 53,900 for a full Indian bull, EGP 80,500 for a full local bull, EGP 400 per sadaqah meat portion). The organization is subject to continuous financial oversight by multiple Egyptian state bodies (Central Agency for Accounting, Ministry of Finance, Administrative Control Authority), providing regulatory transparency that underpins donor trust.

Name

Resala

Legal name

جمعية رسالة للأعمال الخيرية

Website

https://resala.org

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

Resala is a leading Egyptian nonprofit charitable organization founded in 1999, operating 60 branches nationwide with hundreds of thousands of volunteers to deliver food, medical, clothing, elderly care, and disability support services to over 4 million beneficiaries annually.

Ownership category

akta.pro rank

Product category

Humanitarian and Charitable Aid Services

NAICS

Emergency and Other Relief Services (624230), Community Food and Housing, and Emergency and Other Relief Services (6242), Other Individual and Family Services (624190)

SIC

Services-Social Services (8300)

akta.pro primary industry

Disaster Recovery, Reconstruction & Resilience Programs (BPAGAAAK)

akta.pro secondary industry

Refugee, IDP & Migration Humanitarian Assistance (BPAGAAAH)

Keywords

• Charitable donations
• Humanitarian aid services
• Food distribution programs
• Medical care convoys
• Volunteer community support

Headquarters

HQ city

Cairo

HQ country

Egypt

HQ region

Africa

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Supply Chain, Operations, Marketing or Sales, Infrastructure, Others

Revenue model

1. Financial Donations: Resala collects monetary donations from the Egyptian public through multiple channels: a unified hotline (19450) with door-to-door pickup, bank transfers to the 19450 account across all Egyptian banks, Fawry kiosks, bank wallets, ATMs, Vodafone Cash (*9#), SMS to shortcode 9598, and the website. Donations fund all charitable programs.
2. In-Kind Donations (Sadaqah, Qurbani): Resala collects in-kind donations including sacrificial animals (whole or seventh-share), clothing, food baskets, and other tangible goods. These are sorted, processed, and distributed to beneficiaries. A dedicated abattoir facility handles meat distributions.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels6 records

Core offering

Resala is an Egyptian charitable organization that collects monetary and in-kind donations through multiple channels and distributes them as humanitarian aid to underprivileged populations. It runs food basket and iftar distributions, medical convoys, blood donation coordination, elderly care homes, literacy programs, clothing fairs, housing renovations, disability support (prosthetics, wheelchairs, hearing aids), and humanitarian aid convoys to Gaza. Services are funded entirely by public donations and delivered through a volunteer network across 60 Egyptian cities.

Product overview

Resala (جمعية رسالة للاعمال الخيرية) is a charitable organization offering a diverse portfolio of humanitarian services organized around core donation collection (financial and in-kind), healthcare delivery, and community support programs. The organization's main service lines include: medical convoys providing free healthcare consultations and tests; blood donation coordination; elderly care in dedicated facilities; clothing distribution through free fairs; food security programs including Ramadan iftar distribution and Eid sacrifice coordination; the Challenge Champions program supporting people with disabilities with prosthetics, hearing aids, and wheelchairs; literacy and educational support; and Gaza humanitarian aid convoys. These services are funded through multiple donation channels including bank transfers (unified account 19450), mobile payments (Vodafone Cash, InstaPay), SMS donations (9598), and Fawry outlets. The organization operates through 60+ branches across Egyptian cities, supported by hundreds of thousands of volunteers, and runs training centers providing free courses. Core programs like the Challenge of Good initiative provide emergency COVID-19 relief while the Gaza Aid convoys deliver humanitarian assistance across borders.

Differentiator

Problem solved

Functional benefit

Products and services

• Financial Donations Collection Collects monetary donations through bank transfers, mobile payments (Vodafone Cash, InstaPay), SMS to shortcode 9598, Fawry kiosks, ATMs, and door-to-door pickup with official receipts. The primary funding mechanism for all charitable activities.
• In-Kind Donations Accepts physical goods donations including clothing, food, medical supplies, and other essentials, which are sorted, processed, and redistributed to beneficiaries in need.
• Blood Donation Services Operates a blood bank and coordinates blood donations across Egypt, with a dedicated emergency hotline (01110019450) for urgent blood needs, including support to Bahya Cancer Hospital.
• Medical Convoys (القوافل الطبية) Deploys mobile medical convoys providing free healthcare consultations across multiple specialties, laboratory tests, pharmaceutical prescriptions, and health awareness campaigns for underserved populations across Egyptian governorates.
• Elderly Care Homes (دور المسنين) Provides free residential care for elderly individuals who cannot care for themselves financially or health-wise and who have no children or whose children neglect them.
• Literacy Programs (محو الأمية) Educational programs teaching reading and writing to illiterate individuals, with activities conducted across branches including during religious holidays.
• Clothing Fairs and Distribution (معارض الملابس) Organizes free clothing exhibitions and subsidized charity markets providing garments to families in need, including special fairs for hundreds of families and seasonal distributions.
• Ramadan Iftar Programs Distributes Ramadan food bags (شنط إفطار) containing staple food items, ready-to-eat iftar packages, and organizes communal iftar tables for families during the holy month.
• Eid al-Adha Sacrifice Program Coordinates sacrificial animal purchases (cattle and sheep) including Indian cattle averaging 380 kg, with meat distribution to poor families throughout the year. Offers full animal sponsorship (e.g., EGP 53,900 for full Indian bull, EGP 80,500 for full local bull) or seventh-share contributions (EGP 7,700–11,500).
• Challenge Champions Program (أبطال التحدي) Comprehensive support program for people with disabilities providing prosthetic limbs, hearing aids, wheelchairs, and rehabilitation services, with an annual Challenge Day celebration honoring disabled individuals.
• Gaza Aid Convoys Organizes and dispatches humanitarian aid convoys to Gaza including food supplies, medical aid, and relief materials, with 11 convoys sent as of August 2025.
• Challenge of Good Initiative (تحدي الخير) Emergency response initiative launched during the COVID-19 pandemic to support affected families with food supplies, cash assistance, and other necessities, distributing thousands of food boxes across multiple governorates.
• Building and Renovation (إعمار) Provides home construction, ceiling building for roofless families, and apartment renovation services for families in need.
• Volunteer Coordination Coordinates volunteer activities across multiple sectors including Scouting (أشبال رسالة), education support, medical services, and general charitable work. Volunteers can register at branches or online.
• Training Centers (مراكز التدريب) Operates training centers (including Anwar Resala) offering free courses and skill development programs to community members.

Quantifiable outcome

• Serves over 4 million Egyptians in need every year
• +5 more outcomes

Named customers6 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Partnerships

Nine partnerships are on record, tiered minor and core.

• Gateway International Montessori SchoolminorGTM or Marketing Partner · 14 March 2024Students and faculty from Gateway International Montessori School participated in a food packaging day organized by Resala, demonstrating corporate educational institution engagement in volunteering.
• Pescado TeamminorGTM or Marketing Partner · 21 October 2023The Pescado team participated with Resala in packing Ramadan food boxes during the 2023 Ramadan season.
• التحالف الوطني (National Alliance)coreStrategic or Co-development PartnerResala partners with the National Alliance to conduct large-scale charitable campaigns including food basket and clothing distributions across multiple Egyptian governorates. Notable joint initiatives include 'Kaff fi Kaff' (Shoulder to Shoulder) campaigns in Cairo, Ismailiya, and Suez, distributing thousands of food boxes and clothing items.
• صندوق تحيا مصر (Tahya Misr Fund)coreStrategic or Co-development PartnerResala partnered with the Tahya Misr Fund on the 'Abwab el-Khair' (Gates of Good) convoy in Gharbiyah governorate and contributed EGP 5 million to the fund's hepatitis C treatment campaign. The partnership leverages the fund's national platform for charitable distribution.
• وزارة التضامن الاجتماعي (Ministry of Social Solidarity)coreStrategic or Co-development PartnerThe Ministry of Social Solidarity provides ongoing oversight and regulatory supervision of Resala. The Minister of Social Solidarity publicly supported Resala during the COVID-19 crisis and formed an investigative committee confirming the organization's integrity. The ministry collaborates on the 'Tahdi el-Khair' initiative.
• بنك كريدي أجريكول مصر (Credit Agricole Egypt)minorGTM or Marketing PartnerCredit Agricole Egypt contributed 3,000 food boxes through Resala for distribution to those in need, as part of the bank's corporate social responsibility program.
• وزارة النقل (Ministry of Transport)minorStrategic or Co-development PartnerResala partnered with the Ministry of Transport on the 'Hneftakhr fel-Mahattah' (We Will Break Our Fast at the Station) campaign to provide iftar meals to 22,000 travelers at train stations during Ramadan.
• المجلس القومي للمرأة (National Council for Women)minorStrategic or Co-development PartnerThe National Council for Women expressed support for the 'Tahdi el-Khair' initiative organized by Resala during the COVID-19 pandemic.
• Uber EgyptminorGTM or Marketing PartnerThe Uber Egypt team visited Resala's headquarters as part of corporate social responsibility activities.

Scale indicators10 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Dar Al-Orman Association: Long-established Egyptian charitable association based in Cairo and Upper Egypt providing orphan sponsorship, medical, and community aid. Comparable in regulatory oversight (Ministry of Social Solidarity), geographic concentration in Egypt, and comprehensive service lines.
• Egyptian Food Bank: Egyptian nonprofit combating hunger through food collection, Ramadan iftar programs, and nationwide distribution. Directly comparable to Resala in mission, Egyptian geography, donor base, and food-security operations; competes for the same corporate CSR and individual donors.
• Misr El Kheir Foundation: One of Egypt's largest multi-vertical charitable foundations (sadaqah, education, health, housing). Directly comparable to Resala given its Egypt-only footprint, comprehensive service portfolio, government relationships, and similar donor populations.
• Bait El-Zakat Egypt (House of Zakat): Egyptian zakat collection and distribution house operating under Ministry of Social Solidarity supervision. Comparable in religious-mandated giving flows, regulatory framework, and beneficiary services.
• Al-Nour Wa Al-Birr Charity Foundation (Oraab El Ghad): Egyptian charitable foundation providing seasonal Ramadan and Qurbani campaigns, orphan sponsorship, and emergency relief. Comparable in religious-seasonal donation cycles (Ramadan, Eid al-Adha) and Egyptian-wide distribution model.
• Life Makers Foundation (Ihya Al-Ummah): Egyptian NGO focused on community development, education, and emergency relief through volunteer mobilization. Comparable as a large Egyptian volunteer-driven charity with multi-cause programming.

Regional players

• Saudi Charitable Association (Etaam): Saudi charitable association providing iftar, Qurbani, and orphan sponsorship across the Gulf. Comparable in religious-seasonal charity model, donor channels, and beneficiary services but operating in a different geography.
• Kuwait Zakat House: Kuwaiti government-affiliated institution for zakat collection and humanitarian disbursement. Comparable as a state-supervised, religiously-mandated giving institution but operating in the Gulf rather than Egypt.

Broad incumbents

• Egyptian Red Crescent Society: Egypt's national Red Cross/Red Crescent affiliate, operating disaster relief, medical services, and humanitarian aid. Comparable as a humanitarian-services incumbent with similar services and donor populations but with the global Red Cross umbrella.
• UNRWA (Gaza operations): UN agency providing humanitarian aid to Palestinian refugees, including Gaza, with which Resala has partnered via the 11 Gaza convoys. Comparable as an institutional humanitarian-aid counterparty for cross-border Gaza relief.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/rcareers
• Xx.com/resalacharity
• LinkedInlinkedin.com/company/resala-charity-organization-belbeis

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Resala