R.C. Sales & Service

What R.C. Sales & Service does

R.C. Sales & Service, LLC is a privately held manufacturer's representative agency founded in 1988 and headquartered in Downers Grove, Illinois. The firm operates exclusively as a sales intermediary between nine third-party manufacturers and wholesale distributors in the HVAC, plumbing, and pipe, valve and fitting (PVF) channels across Illinois and Indiana. Its represented portfolio includes category-leading manufacturers A.O. Smith (water heaters), Weil-McLain (hydronic boilers and comfort heating systems), TACO (circulators, pumps, and hydronic accessories), Uponor (piping and plumbing solutions), Testo (HVAC testing instruments), Beckett (power burners), Mestek (finned tube baseboard and boilers), Metalpres (stainless steel hot water tanks and heat exchangers), and Acorn Engineering (mixing valves and institutional plumbing fixtures). The firm's stated competitive position rests on product and application expertise, on-site jobsite support, and active participation in industry associations. In addition to sales representation, R.C. Sales operates a continuing-education program delivering six two-hour courses required for Illinois plumbing contractor licensure, reaching approximately 2,500-3,000 plumbing professionals annually.

The company's business model is a commission-based transaction-fee model on sales generated through wholesale distribution channels. R.C. Sales is compensated as the manufacturers' territorial sales force: it calls on wholesalers, mechanical contractors, specifying engineers, and builders in the Bid/Spec and Design Build Markets, helps select equipment, obtains engineer specifications, and supports on-site installation. End-customer commercial relationships (price, freight, warranty) sit with the manufacturers and distributors; R.C. Sales is paid via manufacturer commissions. Pricing is not publicly disclosed and is quote-based through manufacturer relationships. The firm is owned by three partners (Michael Dore, George Pagach, and MJ Dore), with founder Ron Carter continuing in a sales-support role, and operates with approximately 11-12 staff split between outside sales, inside sales, and operations.

R.C. Sales is wholly privately held with no external investors, parent company, subsidiaries, disclosed funding, or M&A activity beyond the 2000 merger of Michael Dore's prior rep agency into the firm. Its geographic footprint is bounded at Illinois and Indiana with no disclosed plans for adjacent-state expansion. The firm holds no patents, no formal certifications beyond industry-association memberships, and has no proprietary technology, software product, or AI capability; its differentiation is grounded in decades of accumulated technical knowledge and relationship equity within its defined two-state territory.

Name

R.C. Sales & Service

Legal name

R.C. Sales & Service, LLC

Website

https://rcsales.net

Company type

Private

Founded year

1988

Operating status

Operating

Headcount range

1–10 employees

Short description

R.C. Sales & Service is a privately held manufacturer's representative agency, founded in 1988 and based in Downers Grove, Illinois, that sells and supports HVAC, plumbing, and hydronic products from nine manufacturers to wholesale distributors in Illinois and Indiana.

Ownership category

akta.pro rank

Product category

Manufacturer's Representative Agency — HVAC, Plumbing & Hydronic Equipment

NAICS

Plumbing and Heating Equipment and Supplies (Hydronics) Merchant Wholesalers (423720)

SIC

Wholesale-Hardware & Plumbing & Heating Equipment & Supplies (5070)

akta.pro primary industry

HVAC, Water Heaters & Indoor Air Quality Distribution (CRAOAFAJ)

akta.pro secondary industries

HVAC Parts & Supplies Retail (Thermostats, Filters, Ducting) (CRAIADAI), Plumbing Parts & Supplies Retail (Pipes, Valves, Fittings) (CRAIADAD)

Keywords

• Manufacturer representative agency
• HVAC plumbing sales
• Hydronic equipment distribution
• Wholesale channel sales
• Boilers and water heaters

Headquarters

HQ city

Downers Grove

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Manufacturer Representation / Commission Sales: R.C. Sales & Service earns revenue as a manufacturer's representative agency, selling products from represented manufacturers (A.O. Smith, TACO, Weil-McLain, Uponor, Testo, Beckett, Mestek, Metalpres, Acorn Engineering) through wholesale distributor channels. They earn commissions on sales of the products they represent.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels1 record

Core offering

R.C. Sales & Service operates as a manufacturer's representative agency that sells and supports HVAC, plumbing, and hydronic equipment — including water heaters, boilers, circulators, and piping — exclusively to wholesale distributors in Illinois and Indiana. The firm represents nine third-party manufacturers (A.O. Smith, Weil-McLain, TACO, Uponor, Testo, Beckett, Mestek, Metalpres, Acorn Engineering) and supplements those sales with engineer specification assistance, contractor job-site support, and continuing-education training for plumbing professionals. Revenue is generated through commissions on the represented products moved through distribution channels.

Product overview

R.C. Sales & Service is a manufacturer representative agency that sells and supports heating, cooling, and plumbing products exclusively to wholesaler distributors in Illinois and Indiana. The company does not manufacture its own products; instead, it represents a portfolio of third-party manufacturers including A.O. Smith (residential and commercial water heaters, the largest water heater manufacturer in North America), Weil-McLain (hydronic comfort heating systems and boilers), TACO (circulators, pumps, ASME expansion tanks, and hydronic accessories), Uponor (piping and plumbing solutions), Testo (HVAC testing instruments), Beckett (power burners), Mestek (finned tube baseboard and boilers), Metalpres (stainless steel tanks and heat exchangers), and Acorn Engineering (institutional plumbing fixtures). In addition to product sales through wholesale distributors, the company provides technical training, application support, and job-site assistance to contractors, engineers, and builders. The company teaches continuing education courses required for Illinois plumbing contractor licensing.

Differentiator

Problem solved

Functional benefit

Products and services

• A.O. Smith Water Heaters Representation Manufacturer's representative services for A.O. Smith's residential and commercial water heaters — the largest water heater manufacturer in North America — sold through wholesale distribution channels in Illinois and Indiana.
• Weil-McLain Hydronic Comfort Heating Systems Representation Manufacturer's representative services for Weil-McLain's hydronic comfort heating systems and boilers, sold through wholesale distribution in Illinois and Indiana.
• TACO Circulators, Hydronic Accessories, Controls & ASME Expansion Tanks Representation Manufacturer's representative services for TACO's circulators, pumps, ASME expansion tanks, controls, and hydronic accessories, sold to wholesale distributors in HVAC channels across Illinois and Indiana.
• Beckett Power Burners Representation Manufacturer's representative services for Beckett power burners used in heating applications, sold through wholesale distributors in Illinois and Indiana.
• Testo HVAC Instruments Representation Manufacturer's representative services for Testo's HVAC testing instruments used for diagnostics and measurement in heating, ventilation, and air conditioning systems, sold through wholesale channels.
• Uponor Plumbing & Climate Solutions Representation Manufacturer's representative services for Uponor's global piping, intelligent plumbing, and climate solutions, sold through wholesale distribution channels in Illinois and Indiana.
• Mestek Finned Tube Baseboard, Boilers & Hideavectors Representation Manufacturer's representative services for Mestek's finned tube baseboard, boilers, and hideavectors for heating systems, sold through wholesale channels in Illinois and Indiana.
• Metalpres Stainless Steel Indirectly Fired Hot Water Tanks & Heat Exchangers Representation Manufacturer's representative services for Metalpres's stainless steel indirectly fired hot water tanks and heat exchangers, sold through wholesale distribution in Illinois and Indiana.
• Acorn Engineering Mixing Valves, Emergency Equipment & Institutional Plumbing Fixtures Representation Manufacturer's representative services for Acorn Engineering's mixing valves, emergency equipment, and institutional plumbing fixtures, sold through wholesale distribution in Illinois and Indiana.
• Continuing Education & Technical Training for Plumbing Professionals Technical training and continuing-education courses provided to plumbing professionals in Illinois and Indiana. Includes the six two-hour courses required by the State of Illinois for plumbing contractor licensing, supporting the firm's positioning as a technical resource to contractors, engineers, and wholesalers.

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Nine partnerships are on record, tiered core and minor.

• A.O. SmithcoreChannel Partner/ Reseller/ DistributorA.O. Smith is the largest manufacturer and marketer of water heaters in North America. R.C. Sales represents their residential and commercial water heaters in the Illinois and Indiana markets through wholesale distribution channels.
• Weil-McLaincoreChannel Partner/ Reseller/ DistributorWeil-McLain is a leading North American manufacturer of hydronic boilers and comfort heating systems. R.C. Sales represents their products in the Illinois and Indiana markets.
• TACOcoreChannel Partner/ Reseller/ DistributorTACO is a leading manufacturer of circulators, pumps, ASME expansion tanks, and hydronic accessories. R.C. Sales represents TACO's products in their markets.
• UponorcoreChannel Partner/ Reseller/ DistributorUponor is a global pioneer in piping, intelligent plumbing and climate solutions. R.C. Sales represents Uponor's plumbing and climate solutions in their markets.
• TestominorChannel Partner/ Reseller/ DistributorTesto is an HVAC testing instrument manufacturer. R.C. Sales represents their products in the markets they serve.
• BeckettminorChannel Partner/ Reseller/ DistributorBeckett manufactures power burners. R.C. Sales represents Beckett's products in their markets.
• MestekminorChannel Partner/ Reseller/ DistributorMestek manufactures finned tube baseboard, boilers, and hideavectors. R.C. Sales represents their products in the markets they serve.
• MetalpresminorChannel Partner/ Reseller/ DistributorMetalpres manufactures stainless steel indirectly fired hot water tanks and heat exchangers. R.C. Sales represents their products.
• Acorn EngineeringminorChannel Partner/ Reseller/ DistributorAcorn Engineering produces mixing valves, emergency equipment, and institutional plumbing fixtures. R.C. Sales represents their products in the markets they serve.

Scale indicators3 records

Recent moves6 records

Expansion highlights3 records

Market position

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/r-c-sales

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about R.C. Sales & Service