incede.ai

What incede.ai does

Incede.ai is a certified IBM Partner specializing in IBM-powered Agentic AI and analytics implementation for regulated enterprises. Founded around 2014 and headquartered at 5201 Great America Parkway, Suite #320, Santa Clara, California, the firm helps enterprise teams move Agentic AI use cases from discovery through governed production on IBM's watsonx platform — typically completing a first workflow in 4–12 weeks. Its delivery stack covers watsonx Orchestrate (multi-agent orchestration), watsonx.ai (foundation model lifecycle), watsonx.governance (audit trails, lineage, policy controls), watsonx.data (open hybrid lakehouse on Apache Iceberg), and IBM Bob (AI development partner for code generation and mainframe modernization), supplemented by a prebuilt catalog of 18+ configurable agents spanning HR, Finance, IT, Customer Care, and Operations functions, plus 40+ documented enterprise system integrations across ERP, CRM, EHR, banking cores, MES, observability, and legacy/mainframe platforms.

The firm monetizes through professional services engagements sold under a Discover → Pilot → Productionize → Scale methodology, structured as fixed-scope pilots, phased implementations, and multi-year managed support contracts billed annually. It sells exclusively through direct enterprise field sales targeting CIOs, CTOs, and heads of engineering/operations, combined with a co-sell motion alongside IBM account teams and listings in the IBM Cloud Catalog and IBM watsonx Orchestrate Catalog. It serves 200+ enterprise customers across six verticals — Financial Services, Manufacturing, Healthcare, Retail, Professional Services, and Technology — with logos including Pfizer, Boeing, Visa, Wells Fargo, Uber, AIG, ADP, Experian, Ticketmaster, Daimler, Getty Images, Zynga, Farmers State Bank, and Alaska Airlines. Pricing is quote-based and not publicly disclosed; initial scoping conversations are free.

Incede.ai is founder-led (Jeetu Lakhotia, CEO; three decades in enterprise AI and a named USPTO inventor), privately held with no disclosed institutional funding rounds, and operates delivery teams across North America and APAC with 200+ watsonx-credentialed engineers. Its competitive position rests on 10+ years of IBM delivery experience, 500+ completed projects, 95%+ CSAT, and delivery controls aligned to SOC 2, HIPAA, FINRA, GDPR, PCI DSS, CSA STAR, HITRUST CSF, NIST 800-171, and ISO 27001. The May 2026 IBM-published customer story on Farmers State Bank's "Penny" agentic AI assistant represents a deepening co-marketing relationship with IBM and signals continued pivot from the firm's earlier IBM Cognos/Planning Analytics heritage toward Agentic AI as the primary growth vector.

Name

incede.ai

Legal name

Incede.ai

Website

https://incede.ai

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

51–100 employees

Short description

Incede.ai is a certified IBM Partner that implements IBM watsonx-powered Agentic AI workflows for regulated enterprises, delivering discovery-to-production professional services across Financial Services, Manufacturing, Healthcare, Retail, Professional Services, and Technology sectors.

Ownership category

akta.pro rank

Product category

Enterprise AI Implementation Services

NAICS

Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

AI Application Enablement Platforms (Copilot/Agent Frameworks, SDKs) (HDAEANAJ)

akta.pro secondary industries

Responsible AI, AI Governance & Compliance Services (BPAEAHAJ), Responsible AI, Security & Privacy Platforms (Safety, Guardrails, PII) (HDAEANAG), AI Integration & Orchestration Platforms (Connectors, Workflow, iPaaS for AI) (HDAEANAI), Regulatory Readiness & Audit Automation (e.g., EU AI Act, NIST AI RMF, ISO/IEC 42001) (HDAAAMAE), Audit, Explainability & Accountability Tooling (traceability, reporting) (HDAAAKAL), Data Engineering, Integration & ETL/ELT Services (BPAEAHAB)

Keywords

• Agentic AI implementation
• IBM watsonx consulting
• Enterprise AI integration
• AI workflow orchestration
• AI governance services

Headquarters

HQ city

Santa Clara

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations

Revenue model

1. Agentic AI Implementation & Professional Services: Fees for IBM watsonx Orchestrate implementation engagements covering discovery, pilot development, enterprise integration, governance design, production deployment, and managed support. Engagement models include fixed-scope pilot, phased implementation, and ongoing managed support. Co-sells alongside IBM through IBM Partner Plus program.
2. Agentic AI Governance & Compliance Services: Fees for governance readiness assessments, agent scope and ownership modeling, access and approval workflow design, audit logging implementation, guardrail and evaluation planning, and ongoing governance reviews.
3. Analytics Modernization Services: Fees for IBM Cognos Analytics modernization, IBM Planning Analytics migration and AI-enablement, and watsonx BI implementation — helping enterprises move from static dashboards to AI-assisted insight.
4. IBM Cloud Catalog Professional Services: Support and professional services engagements procured through the IBM Cloud Catalog as a services SKU, alongside agents available through the IBM watsonx Orchestrate Catalog.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels8 records

Core offering

Incede.ai is a certified IBM Partner that delivers IBM-powered Agentic AI implementation services for regulated enterprises. The company designs, integrates, governs, and deploys AI agents and multi-agent workflows on the IBM watsonx platform — spanning watsonx Orchestrate, watsonx.ai, watsonx.governance, and watsonx.data — alongside analytics modernization services for IBM Cognos Analytics and IBM Planning Analytics, moving enterprise AI use cases from discovery to governed production.

Product overview

Incede.ai is a certified IBM Partner that provides IBM-powered Agentic AI implementation services, helping enterprise teams evaluate, build, govern, and scale Agentic AI workflows on IBM's AI portfolio. The core offering centers on IBM watsonx Orchestrate for agentic workflow orchestration, complemented by watsonx.governance for compliance and audit controls, watsonx.ai for foundation model management, and watsonx.data as an optional open lakehouse data foundation. IBM Bob adds AI-powered code development for enterprise SDLC. Incede.ai maintains a prebuilt agent catalog of configurable accelerators (Customer Support Agent, Employee Onboarding Agent, IT Service Desk Agent, Vendor Invoice-to-Check Agent, Account Opening Agent, Clinical Review Agent, and 12+ others) across HR, Sales, Procurement, Customer Care, IT, Finance, and Operations, alongside custom agent development for specific enterprise workflows. The portfolio includes industry-specific solutions for Financial Services (with FINRA/HIPAA-aligned agents), Healthcare (HIPAA-aligned with FHIR EHR integration), Manufacturing (SAP/MES/Maximo integrated), Retail, Professional Services (with privilege/ethical-wall controls), and Technology. Analytics modernization services cover IBM Cognos Analytics, IBM Planning Analytics (TM1-based), and watsonx BI for natural-language BI. All implementations follow a Discover → Pilot → Productionize → Scale methodology with governance baked in from the start, delivering first workflows from use case to governed production in 4–12 weeks.

Differentiator

Problem solved

Functional benefit

Products and services

• IBM watsonx Orchestrate Implementation Services End-to-end implementation of IBM watsonx Orchestrate for regulated enterprises, including prebuilt and custom AI agents, multi-agent workflow design, enterprise integration, and production rollout on a Discover → Pilot → Productionize → Scale engagement model.
• Agentic AI Governance & Compliance Services Governance readiness assessments, agent scope and ownership modeling, identity and access controls, audit logging and lineage, pre-deployment evaluation, safety guardrails, production observability, and ongoing governance reviews aligned to SOC 2, HIPAA, FINRA, GDPR, and PCI DSS requirements.
• Enterprise Integration Services Integration of AI agents with ERP (SAP, Oracle, Microsoft Dynamics, Workday, NetSuite, FIS, Fiserv), CRM (Salesforce, HubSpot, Zendesk, ServiceNow), HR/ITSM systems, document repositories (SharePoint, Box, Confluence, iManage, NetDocuments), databases, and legacy/mainframe systems (z/OS, IBM i, CICS/IMS) via native APIs, RPA (IBM RPA, UiPath, Automation Anywhere, Power Automate), or file-based bridges (SFTP/EDI/CSV).
• Analytics Modernization Services Modernization of enterprise BI and planning environments, including IBM Cognos Analytics deployment and upgrade, IBM Planning Analytics (TM1) migration and AI-enablement for rolling forecasts, scenario modeling, and FP&A, and watsonx BI implementation for natural-language insight on governed data.
• Managed Support Services Ongoing post-launch managed services covering agent monitoring, tuning, governance reviews, model lifecycle updates, adoption support, training, and enhancement backlog optimization as customers expand to additional workflows.
• Agentic AI Discovery and Pilot Development Use case identification, workflow discovery, success criteria definition, and pilot development on IBM watsonx Orchestrate with success criteria and production-readiness findings before full implementation begins.
• IBM Cloud Catalog Professional Services Engagements delivered through the IBM Cloud Catalog and IBM watsonx Orchestrate Catalog as services SKUs, enabling enterprises to procure Incede.ai delivery through IBM procurement channels.

Quantifiable outcome

• Most first workflows move from discovery to governed production in 4–12 weeks
• +6 more outcomes

Named customers19 records

Segments6 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration64 records

AI capability8 records

Feature6 records

Partnerships

One partnership is on record.

• IBMcoreTechnology or IntegrationIncede.ai is a Certified IBM Partner listed in IBM Partner Plus and Partner Finder, focused exclusively on IBM-powered Agentic AI and analytics delivery. Works across the IBM ecosystem on watsonx Orchestrate, watsonx.ai, watsonx.governance, watsonx.data, IBM Bob, IBM Planning Analytics, and IBM Cognos Analytics. Co-sells with IBM account teams; engagements can be procured through IBM Cloud Catalog and IBM watsonx Orchestrate Catalog. Featured in IBM Partner Plus directory (company/3450).

Scale indicators7 records

Recent moves6 records

Expansion highlights7 records

Broad incumbents

• Avanade: Joint Accenture–Microsoft venture delivering enterprise AI and cloud implementation services through a single hyperscaler partnership — the structural analog to Incede.ai's IBM-partner model, but at much larger scale and with Microsoft's Copilot stack.
• Mphasis: Global IT services firm with deep IBM partnership heritage and significant financial services and healthcare delivery presence. Competes with Incede.ai for watsonx and analytics modernization engagements at larger enterprise accounts.
• Deloitte: Big Four professional services firm with a dedicated AI & Engineering practice and deep regulated-industry footprint. Competes for agentic AI transformation engagements in financial services, healthcare, and manufacturing — Incede.ai's primary verticals.
• Accenture: Global systems integrator with a sizable agentic AI and generative AI practice serving Fortune 500 buyers. Competes with Incede.ai for the same enterprise agentic AI budgets but at materially larger scale, broader geographic footprint, and with multi-platform delivery capability.

Direct peers

• Tiger Analytics: AI and data analytics services firm focused on enterprise agentic AI, ML, and data engineering engagements. Comparable delivery-oriented services model serving similar Fortune 500 buyers across financial services, manufacturing, and retail.
• Tredence: AI and data analytics consulting firm delivering enterprise AI implementations, with verticals that overlap with Incede.ai's manufacturing and financial services practices. Comparable scale and agentic AI delivery focus.
• Slalom: Mid-sized consulting firm delivering AI, data, and analytics implementation services for enterprise and mid-market buyers. Closely comparable in size, sales motion, and delivery model — a meaningful substitute for enterprises choosing between mid-tier implementation partners.
• Wavicle Data Solutions: IBM Platinum Partner specializing in data engineering, AI, and analytics on the IBM ecosystem — watsonx, Cognos, Planning Analytics. Closely comparable niche: mid-sized certified IBM Partner delivering AI implementation services to enterprise customers in regulated industries.
• Persistent Systems: Global IBM partner with deep watsonx, data, and AI engineering practices serving financial services and healthcare enterprises. Directly comparable business model — large-scale IBM-certified delivery organization competing for the same regulated-industry agentic AI engagements.
• IBM Consulting: IBM's internal professional services arm (formerly IBM Global Services) that delivers watsonx Orchestrate implementations for the same enterprise buyers as Incede.ai. Most direct competitor — same platform, same customers, but with the structural advantage of being the platform vendor itself.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/incede-ai
• Xx.com/incedeAI

Compliance13 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about incede.ai