Club Hotel

What Club Hotel does

CLUBHOTEL is a global membership-based hotel benefits program operated by Hospitality Marketing Concepts, LLC (HMC), headquartered in Newport Beach, California, with a related Australian entity (HMC Pty Limited). The company sells an annual subscription membership card that grants holders dining discounts (25% off total food bill for 1-12 persons), beverage discounts (20-25% off in hotel lounges, bars, and restaurants), up to 20% off best available room rates, complimentary room upgrades, and flexible check-in/check-out at a network of over 500 four and five-star partner hotels across 24+ countries. Partner hotels include select properties under Hilton (including DoubleTree), InterContinental Hotels Group (including Conrad), Fairmont, Radisson, and Marco Polo, among others. Benefits are transferable to guests, valid seven days a week subject to six blackout dates (Christmas Eve/Day, New Year's Eve/Day, Valentine's Day, Mother's Day), and the company offers a 21-day cancellation/refund window from purchase.

The program is distributed primarily through direct-to-consumer channels — the clubhotel.com website contact form, iOS and Android mobile applications, and a network of regional customer service/reservation offices with native-language support in the Americas, Europe, Asia-Pacific, the Middle East, and Africa. The underlying technology stack is a conventional WordPress website backed by Microsoft Azure cloud infrastructure, with mobile apps serving as the primary member-facing access point. Revenue is generated through annual membership subscription fees (pricing not publicly disclosed) and a $10 card replacement fee. The customer base comprises frequent leisure and business travelers who stay at premium hotels, with corporate travel accounts identified as a secondary segment. No funding history, headcount data, or financial disclosures are available in the source material.

Name

Club Hotel

Legal name

Hospitality Marketing Concepts, LLC

Website

https://clubhotel.com

Company type

Private

Operating status

Operating

Short description

CLUBHOTEL is a global annual membership program, operated by Hospitality Marketing Concepts LLC, that gives subscribers dining, beverage, and room-rate discounts at a network of over 500 four and five-star partner hotels across 24+ countries, targeting frequent leisure and business travelers.

Ownership category

akta.pro rank

Product category

Hotel Loyalty Program

SIC

Services-Membership Organizations (8600)

akta.pro primary industry

Travel Subscription, Membership & Deal Clubs (THAKAAAL)

akta.pro secondary industry

Travel & Services Membership Clubs (Ancillary Services-Led) (CRAEADAK)

Keywords

• Hotel loyalty program
• Travel membership benefits
• Hotel dining discounts
• Luxury hotel network
• Hospitality membership

Headquarters

HQ city

Newport Beach

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Operations, Personnel, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Membership Fees: Annual membership fees provide access to dining, beverage, and accommodation discounts at over 500 partner hotels globally. Membership is valid for one year from purchase date. The company also generates revenue through membership card replacement fees ($10 per card).

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels3 records

Core offering

Club Hotel operates a global membership-based hotel benefits program administered by Hospitality Marketing Concepts, LLC. Members pay an annual fee to access dining discounts (25% off food for 1-12 persons), beverage discounts (20-25% off), room rate discounts (up to 20% off best available rate), complimentary upgrades, and flexible check-in/check-out at over 500 four and five-star partner hotels worldwide. The program provides consistent benefits across multiple hotel brands including Hilton, DoubleTree, Conrad, InterContinental, Fairmont, Marco Polo, and Radisson.

Product overview

CLUBHOTEL is a global hotel loyalty program offering a unified membership that provides common benefits and recognition at a network of over 500 four and five-star hotels worldwide. The primary product is the CLUBHOTEL Membership card, which grants members dining benefits (20-25% off food and beverages for up to 12 people), up to 20% off best available room rates, complimentary upgrades, and flexible check-in/check-out at participating properties. The program is accessible through mobile applications for iOS and Android. Member benefits are subject to blackout dates (Christmas Eve/Day, New Year's Eve/Day, Valentine's Day, Mother's Day) and membership is valid for one year from purchase.

Differentiator

Problem solved

Functional benefit

Products and services

• CLUBHOTEL Membership

Quantifiable outcome

• 25% off dining for 1-12 persons
• +2 more outcomes

Named customers3 records

Segments2 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Four partnerships are on record, tiered core.

• Hilton Hotels (Select Properties)coreStrategic or Co-development PartnerClub Hotel members receive dining, beverage, and accommodation benefits at select Hilton properties worldwide. Hilton hotels participating in the program include DoubleTree and other Hilton brand family hotels.
• InterContinental Hotels Group (Select Properties)coreStrategic or Co-development PartnerSelect InterContinental, Conrad, and related brand hotels participate in the Club Hotel membership program, offering benefits to members across multiple countries.
• Fairmont Hotels & ResortscoreStrategic or Co-development PartnerFairmont properties participate in the Club Hotel global network, providing luxury accommodation and dining benefits to Club Hotel members.
• Radisson Hotel Group (Select Properties)coreStrategic or Co-development PartnerSelect Radisson and Marco Polo hotels participate in the Club Hotel membership program, offering benefits across Asia and other regions.

Scale indicators2 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Inspirato: Subscription-based luxury travel club offering members curated hotel stays and residences. Comparable subscription model targeting luxury frequent travelers with cross-property benefits.
• Mr & Mrs Smith: Curated luxury hotel club offering member rates, upgrades, and exclusive perks at boutique and luxury hotels worldwide. Direct competitor to Club Hotel's cross-brand luxury membership model.
• Tablet Hotels: Curated collection of luxury and boutique hotels offering member rates and perks at independent and chain properties. Closely comparable paid membership model serving luxury travelers.
• Kiwi Collection: Curated luxury hotel directory offering VIP perks, upgrades, and member rates at four- and five-star properties globally. Directly comparable cross-brand luxury membership benefits.
• Virtuoso: Travel advisor network offering members exclusive amenities, upgrades, and rates at luxury hotels and resorts globally. Comparable luxury hospitality membership ecosystem.
• Secret Escapes: Members-only travel club selling discounted luxury hotel stays and packages. Directly comparable membership-based travel deals club with global luxury hotel inventory.

Broad incumbents

• Marriott Bonvoy: Largest hotel chain loyalty program with points, elite status, and dining/upgrade perks. Key competitive substitute that competes for the same luxury traveler wallet share.
• Hilton Honors: Free Hilton chain loyalty program offering points, room discounts, and elite benefits. A direct competitive substitute for one of Club Hotel's largest partner networks, but limited to a single brand family.
• American Express Fine Hotels & Resorts: Amex's curated luxury hotel program offering elite-style benefits (upgrades, late checkout, dining credits) at 4-5 star hotels. A larger incumbent with a similar cross-property luxury benefits structure.

Emerging players

• Hotel Engine: B2B hotel booking platform with discounted rates and centralized billing for corporate travelers. Adjacent competitor targeting the same business-traveler pain point (cost of hotel stays) with a corporate channel.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/clubhotelcard
• Facebookfacebook.com/CLUBHOTEL

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Club Hotel