Wollens
Wollens (Wollen Michelmore LLP) is an independent full-spectrum law firm with 150+ staff across three Devon offices, serving individuals and businesses across 30+ practice areas including family law, residential and commercial property, and corporate law, with national reach for specialist family and sports law.
- Company typePrivate
- Founded-
- HeadquartersNewton Abbot, United Kingdom
- Headcount101–250
- GTM typeB2B and B2C
- OfferingServices
What Wollens does
Wollens, trading as Wollen Michelmore LLP, is an independent full-spectrum law firm headquartered in Torquay, Devon, with three offices across the region (Torquay, Exeter, and a recently renovated Barnstaple office) and a team of 150+ staff. The firm is authorised and regulated by the Solicitors Regulation Authority (SRA No. 565599) and holds Lexcel practice management accreditation, providing legal services across approximately 30 practice areas organised into two main segments: services for individuals (family law, residential property, wills/trusts/estate planning, personal injury, clinical negligence, non-accidental injury, dispute resolution, employment, and notary public) and services for businesses (commercial property, company and commercial, employment law, commercial disputes, charity law, licensing, planning and highways, professional negligence, and wealth protection), with sector specialisms in banking and finance, marine, renewable energy, sports law, technology and innovation, and the public sector.
The firm's underlying technology stack combines standard legal practice tools with third-party AI productivity layers — Microsoft Copilot for document drafting and summarisation, Zoom AI Companion for meeting transcription, and Orbital Witness for lease review and conveyancing analysis — plus two client-facing digital planning tools (an Estate Planning Tool and a Family Planning Tool) delivered through the Settify platform. Distribution is via office-based consultations, remote service (telephone, email, video), and online inquiry forms, with marketing through the firm website, LinkedIn, email newsletters, blog content, client testimonials, and Review Solicitors.
The revenue model is primarily professional services, billed predominantly on a time-based model with hourly rates ranging from £150 to £500 depending on seniority, plus fixed-fee arrangements for certain matters, transaction-based fees for residential property, and pass-through disbursements (search fees, Land Registry, Stamp Duty, AML checks of £20 individual / £50–£130 company). Monthly billing cadence, an 8% interest charge on unpaid bills after 30 days, and a Service Level Guarantee allowing up to 15% fee reduction for service shortfalls structure the commercial terms. Go-to-market is direct-to-consumer and community-led, anchored by local Devon presence, word-of-mouth referrals, and nationally recruited specialist work in family law and sports law.
Wollens firmographics
Firmographics- Name
- Wollens
- Legal name
- Wollen Michelmore LLP
- Website
- https://wollens.co.uk
- Company type
- Private
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Wollens (Wollen Michelmore LLP) is an independent full-spectrum law firm with 150+ staff across three Devon offices, serving individuals and businesses across 30+ practice areas including family law, residential and commercial property, and corporate law, with national reach for specialist family and sports law.
- Ownership category
- akta.pro rank
Wollens industry classification
Industry- Product category
- Legal Services
- NAICS
- Offices of Lawyers (541110), Legal Services (5411), Offices of Lawyers (54111)
- SIC
- Services-Legal Services (8111)
- akta.pro primary industry
- Litigation & Dispute Resolution (BPAHAAAB)
Keywords
Where Wollens is headquartered
LocationHeadquarters
- HQ city
- Newton Abbot
- HQ country
- United Kingdom
- HQ region
- Europe
Offices3 records
Markets served
Wollens business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Others
Revenue model
- Professional Legal Services - Time-Based Billing: The primary revenue stream is professional legal services billed based on time spent. Time spent includes meetings, correspondence, telephone calls, and document preparation. Rates vary by seniority ranging from £150 to £500 per hour. A notional rate of 6 minutes is charged for short letters and telephone calls.
- Fixed Fee Services: In some matters, fixed fee arrangements may be offered. Estimates are provided based on experience of typical transactions, though costs may increase if work proves more complicated than anticipated.
- Transaction-Based Fees: For residential property transactions, billing occurs following exchange of contracts with payment required prior to completion.
- Disbursements and Third-Party Costs: Additional expenses including search fees, Land Registry fees, Stamp Duty Land Tax, and anti-money laundering verification costs (£20-£130 per search) passed through to clients.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Time-based billing with hourly rates varying by staff seniority |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels5 records
Wollens product offering
Product offeringCore offering
Wollens (Wollen Michelmore LLP) is a UK-based, full-spectrum law firm headquartered in Devon, providing a broad range of legal services to both individuals and businesses from three offices with more than 150 staff.
Product overview
Wollens is a full-spectrum law firm operating as a trading style of Wollen Michelmore LLP. The firm offers a unified portfolio of legal services rather than a modular software platform. Its core offerings include Expertise for Individuals (personal legal services across 16 practice areas including Family Law, Residential Property, and Wills & Estate Planning) and Expertise for Business (commercial legal services across 14 practice areas including Company & Commercial, Employment Law, and Commercial Property). Additionally, the firm provides sector-specialised services across 8 industries (Banking & Finance, Charities, Marine, Renewable Energy, Sports Law, and others). The firm also offers two digital planning tools: an Estate Planning Tool and a Family Planning Tool, both accessed through their settify.co.uk platforms. The firm is authorised and regulated by the Solicitors Regulation Authority (SRA No. 565599) and operates from three Devon locations (South Devon, North Devon, and Exeter).
Differentiator
Problem solved
Functional benefit
Products and services
- Full-spectrum legal services
Quantifiable outcome
- Service Level Guarantee: clients can reduce fees by up to 15% if service falls short of expectations
Companies that use Wollens
Customer profileNamed customers4 records
Segments2 records
Ideal customer profiles2 records
Wollens technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability3 records
Feature3 records
Wollens partnerships and signals
Strategic signalScale indicators3 records
Recent moves5 records
Expansion highlights5 records
Wollens competitors and assessment
Company assessmentRegional players
- Enable Law: South West-based law firm with established clinical negligence and personal injury practices, overlapping with Wollens' Accident & Personal Injury and Clinical Negligence service lines in the same Devon catchment.
- Stobart Family Law: Specialist Devon-based family law firm. Directly comparable as a regional rival in Wollens' flagship family law practice, particularly in complex finance and children matters.
Emerging players
- Co-op Legal Services: Volume legal services provider delivering wills, probate, and family law via fixed-fee and online channels, demonstrating the alternative model challenging traditional hourly-billed regional firms.
- Countrywide Property Lawyers: High-volume conveyancing firm using standardised processes and technology for residential property transactions, representing the technology-driven challenger model competing against Wollens' residential property practice.
Direct peers
- Browne Jacobson LLP: UK national law firm with a strong public sector and healthcare practice and significant regional presence, comparable in serving mid-market clients across multiple practice areas.
- Ashfords LLP: South West regional full-service law firm with offices in Exeter and Bristol, offering comparable individual and business legal services with similar mid-market positioning.
- Michelmores LLP: Exeter-based full-service regional law firm with similar Devon footprint, comparable headcount, and overlapping practice areas across private client, real estate, and commercial work — a near-direct competitive comparable.
- Bates Wells Braithwaite: Mid-sized UK full-service law firm serving SMEs, charities, and individuals with a similar multi-office regional profile and comparable practice breadth to Wollens.
Broad incumbents
- Irwin Mitchell: Large UK national law firm with strong personal injury, family, and wealth protection practices — competing for the same private client work that anchors Wollens' revenue.
- Womble Bond Dickinson (WBD): Large UK Top-50 law firm with significant South West presence (Plymouth, Bristol) providing full-spectrum legal services including marine, energy, and private client work — a scaled incumbent competing for the same regional clients.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
Wollens social profiles
Digital presenceWollens compliance and trust
Trust signalCompliance4 records
Wollens financial estimates
Financial estimateRevenue estimate
Valuation estimate
Wollens leadership team
Management profileNumber of profiles
Wollens funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Wollens M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Wollens
What does Wollens do?
Wollens (Wollen Michelmore LLP) is a UK-based, full-spectrum law firm headquartered in Devon, providing a broad range of legal services to both individuals and businesses from three offices with more than 150 staff.
Is Wollens a public or private company?
Wollens is a private company. It is classified as management employee owned and is currently operating.
When was Wollens founded?
Wollens was founded in -1. It employs 101 to 250 people.
Where is Wollens based?
Wollens is headquartered in Newton Abbot, United Kingdom, in the Europe region.
How does Wollens make money?
Four revenue lines are on record. Professional Legal Services - Time-Based Billing is the primary driver. The others are fixed Fee Services, transaction-Based Fees and disbursements and Third-Party Costs.
Who are Wollens's main competitors?
Regional players on record are Enable Law and Stobart Family Law. Emerging players are Co-op Legal Services and Countrywide Property Lawyers. Direct peers are Browne Jacobson LLP, Ashfords LLP, Michelmores LLP and Bates Wells Braithwaite. Broad incumbents are Irwin Mitchell and Womble Bond Dickinson (WBD).
Does Wollens have an API?
No public API is recorded for Wollens.
What industry is Wollens in?
Wollens's product category is Legal Services. Its primary akta.pro industry code is BPAHAAAB, Litigation & Dispute Resolution. Its NAICS code is 541110 and its SIC code is 8111.