Regional Economic Community Action Program

What Regional Economic Community Action Program does

RECAP (Regional Economic Community Action Program, Inc.) is a private nonprofit founded in 1965 and designated as the anti-poverty agency for Orange County, New York, with an additional service footprint into Sullivan County. The organization delivers a portfolio of human services programs addressing social determinants of health for low-income residents, including Head Start early childhood education (Middletown, Scotchtown, Port Jervis, Monticello, Woodbourne), OASAS-licensed substance use disorder treatment through the TRUST Center (outpatient) and New Life Manor (24-bed halfway house), supportive housing, Orange County Reentry, SNUG gun-violence prevention, Healthy Homes/Weatherization, the Orange County Fuel Fund, Food Pantry, and Advocacy/Case Management. Distribution is entirely direct: services are delivered through 8+ physical program locations, community outreach, and home visits, with no technology platform or digital product layer.

The underlying technology is purely operational and human-service-oriented rather than a software platform; there is no public API, no app, and no proprietary AI/ML system. The business model is funded primarily through federal grants (U.S. Department of Energy, U.S. Department of Health and Human Services), New York State agency funding (OASAS, NYSHCR, NYSERDA), county government contracts, and Medicaid managed care reimbursements for SUD treatment. Secondary revenue comes from individual donations (PayPal), corporate philanthropy (e.g., Resorts World Gives), and fundraising events (golf outings, bingo nights, women's luncheons, conferences). Most services are free or low-cost to eligible residents based on income; only select event tickets and SUD treatment are priced.

Go-to-market is community-led and referral-driven rather than commercial: the organization reaches clients through government referrals, healthcare provider referrals, court referrals (drug treatment courts), word-of-mouth, and community events. The customer base is a long-tail of vulnerable individuals and families rather than enterprise accounts, but the funder base (federal/state agencies) is highly concentrated. The organization is led by CEO Charles Quinn and COO Michele McKeon under a Board of Directors (President John Cappello), with 11-50 total employees and no parent company or subsidiaries.

Name

Regional Economic Community Action Program

Legal name

Regional Economic Community Action Program, Inc.

Website

https://recap.org

Company type

Private

Founded year

1965

Operating status

Operating

Headcount range

11–50 employees

Short description

RECAP is a private nonprofit founded in 1965 and designated the anti-poverty agency for Orange County, New York, delivering Head Start, substance use disorder treatment, supportive housing, reentry, energy assistance, and food services to low-income residents across two counties.

Ownership category

akta.pro rank

Product category

Community Social Services

NAICS

Individual and Family Services (6241), Other Individual and Family Services (624190), Child and Youth Services (62411), Community Food and Housing, and Emergency and Other Relief Services (6242), Community Housing Services (62422), Residential Intellectual and Developmental Disability, Mental Health, and Substance Abuse Facilities (6232)

SIC

Services-Social Services (8300), Services-Educational Services (8200), Services-Health Services (8000), Services-Nursing & Personal Care Facilities (8050), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Family Resource Centers & Wraparound Support Services (EDACALAH)

akta.pro secondary industries

Reentry & Justice-Involved Support Services (BPAGAEAN), Substance Use Recovery & Harm Reduction Support Services (BPAGAEAO), Youth Justice, At-Risk Youth & Violence Prevention Nonprofits (BPAGADAM), Substance Use Prevention & Recovery Services (EDALAFAE), Community Development & Neighborhood Revitalization Housing Programs (FSALAKAO)

Keywords

• Community action services
• Early childhood education
• Substance use treatment
• Supportive housing programs
• Energy assistance programs

Headquarters

HQ city

Middletown

HQ country

United States

HQ region

North America

Offices8 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Marketing or Sales, Others

Revenue model

1. Government Grants and Funding: RECAP receives government funding from federal and state sources including the U.S. Department of Energy, Department of Health and Human Services, and New York State agencies for programs such as the Weatherization Assistance Program, Head Start, and other anti-poverty initiatives.
2. Donations and Fundraising: The organization accepts donations through PayPal and organizes fundraising events including golf outings, bingo nights, women's luncheons, and annual campaigns like Hudson Valley Gives.
3. Program Service Fees: Some services may accept Medicaid and other insurance for substance use disorder treatment programs. The TRUST Center accepts multiple Medicaid managed care plans.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels8 records

Core offering

RECAP delivers a comprehensive portfolio of social services programs to income-eligible residents of Orange County, NY. Its core offerings span early childhood education (Head Start), energy assistance and weatherization (Healthy Homes, Fuel Fund), OASAS-licensed substance use disorder treatment (TRUST Center outpatient, New Life Manor residential halfway house), supportive housing, reentry services for the formerly incarcerated, gun-violence prevention (SNUG), food assistance, and case management/advocacy. Services are delivered directly through multiple physical program sites and community outreach, with no commercial sales motion.

Product overview

RECAP is a private nonprofit anti-poverty agency established in 1965 serving Orange County, New York. Rather than a technology product company, RECAP operates a comprehensive portfolio of social services programs organized around community support: Head Start provides early childhood education; Healthy Homes and the Orange County Fuel Fund address energy and housing needs; the TRUST Center and New Life Manor offer substance use disorder treatment; Supportive Housing and Orange County Reentry provide housing and reentry services; SNUG addresses community safety; and the Food Pantry and Advocacy Services address food security and social determinants of health. These programs work together to empower people challenged by poverty, racism, and social injustice.

Differentiator

Problem solved

Functional benefit

Brands

• TRUST Center: Outpatient Day Treatment Center specializing in substance use disorder treatment
• New Life Manor
• Orange County Fuel Fund
• Head Start

Products and services

• Construction Development Community improvement efforts focusing on Orange County's housing needs, providing construction and housing development services.
• Healthy Homes (Weatherization Assistance Program) Energy conservation and weatherization program helping income-eligible residents reduce energy costs and improve home safety through repair, modification, or replacement of home elements, including the Weatherization Assistance Program and Heating Equipment Repair & Replacement.
• Orange County Fuel Fund Part of RECAP's Healthy Homes Program, provides payments to home heating providers to help individuals or families overcome short-term financial hardships.
• Head Start Comprehensive federally funded free early learning program for income-eligible children age 3-5 located in Middletown, Scotchtown, Port Jervis, and Sullivan County (Monticello, Woodbourne), supporting child development, health, and family well-being.
• TRUST Center OASAS-licensed outpatient day treatment center specializing in substance use disorder treatment, offering individual and group counseling, medication-assisted treatment, and recovery support services; accepts multiple Medicaid managed care plans.
• New Life Manor OASAS-licensed 24-bed halfway house community residence for substance use disorder treatment, providing residential support for transition from intensive treatment to sober independent living.
• Supportive Housing Permanent supportive housing programs including Avent House, Doris B. Christopher Senior House, FOCUS, and PACER, plus the Community Reentry Project, for residents who are potentially homeless, veterans, seniors, or those struggling with substance use disorder.
• Orange County Reentry Transitional services for men and women transitioning from incarceration, including pre- and post-release services, housing assistance, employment development, and community connections.
• SNUG Public health response to gun violence in the City of Newburgh, utilizing credible messengers for conflict mediation, community outreach, and violence prevention for individuals ages 14-25.
• Food Pantry Provides a 3-day supply of food to residents once every 3 months, with caseworker consultations and collaboration with local supermarkets and bakeries for daily bread and cake distribution.
• Advocacy Services Case management and advocacy services helping residents access resources for food, shelter, safety, education, health services, mental health support, and employment training, including translation services and benefit assistance.
• Poverty Simulations Interactive 90-minute workshops certified through Missouri Community Action Network, helping participants experience the stress and choices faced by families living on low incomes.

Quantifiable outcome

• Orange County poverty rate decreased from 13.3% to 12.6% (approximately 2,400 individuals)

Named customers3 records

Segments8 records

Ideal customer profiles7 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

19 partnerships are on record, tiered core and minor.

• Resorts World GivescoreGTM or Marketing Partner · 1 January 2023Established in 2011, Resorts World Gives is the corporate philanthropy program of Resorts World. The mission is to invest in the social and economic progress of communities. To date, they have donated $3 million to more than 200 local organizations and match 100% of employee donations. In 2023, Resorts World provided support as a Community Builder Sponsor to RECAP's Annual Drive Out Poverty Event.
• PKF O'Connor DaviesminorGTM or Marketing PartnerAn accounting firm with roots dating back to 1891. Their culture has been one of service both to the profession and to the community at large. They support charities with dollars and hands-on involvement, numbering in the hundreds.
• NYS Office of Alcohol & Substance Abuse Services (OASAS)coreOthersLicensing authority for RECAP's TRUST Center and New Life Manor substance use disorder treatment facilities. OASAS is the state agency responsible for regulating addiction treatment services in New York State.
• Middletown Cares CoalitionminorStrategic or Co-development PartnerRegional coalition connected to the addictions treatment field, affiliated with RECAP's TRUST Center.
• Joint Membership of Health and Community Agencies (JMHCA)minorStrategic or Co-development PartnerRegional organization connected to the addictions treatment field, affiliated with RECAP's TRUST Center.
• NY Association of Alcoholism & Substance Abuse Providers (ASAP)minorStrategic or Co-development PartnerStatewide association for alcohol and substance abuse providers, affiliated with RECAP's TRUST Center.
• Orange County Institute for Trauma-Informed CareminorStrategic or Co-development PartnerCounty-level institute focused on trauma-informed approaches, affiliated with RECAP's TRUST Center.
• Orange County Drug Treatment CourtsminorChannel Partner/ Reseller/ DistributorJudicial program that refers participants to RECAP's TRUST Center for substance use disorder treatment as an alternative to incarceration.
• Orange County Department of Mental HealthminorStrategic or Co-development PartnerCounty government department providing mental health services, affiliated with RECAP's substance use disorder programs.
• NYS Homes & Community Renewal (NYSHCR)coreOthersResponsible for supervision, maintenance, and development of affordable low-and moderate-income housing in New York State. Provides oversight and regulation of public housing and administers housing development programs including state and federal grants.
• NYS Energy Research & Development Authority (NYSERDA)coreOthersPublic benefit corporation advancing energy solutions and protecting the environment since 1975. Offers objective information and analysis, innovative programs, and technical expertise to help New Yorkers increase energy efficiency.
• U.S. Department of EnergycoreOthersFederal agency providing grants through the Weatherization Assistance Program (WAP) to improve energy efficiency of homes for income-eligible families. Since 1976, DOE has helped improve the lives of more than 7 million families.
• U.S. Department of Health and Human ServicescoreOthersFederal agency providing funding for the Weatherization Assistance Program alongside DOE.
• Orange County Department of Social ServicescoreOthersCounty agency partnered with RECAP for Heating Equipment Repair & Replacement (HERR) and Cooling Assistance programs. Works with eligible clients in Orange and Rockland Counties.
• Congressman Sean Patrick MaloneyminorGTM or Marketing PartnerPartnership with RECAP Head Start students to honor Hudson Valley veterans through Valentine's Day card program.
• SUNY OrangeminorStrategic or Co-development PartnerCo-sponsor of RECAP's Challenges in the Midst of Poverty Conference, exploring themes of overcoming adversity.
• Orange County Executive Steve NeuhausminorGTM or Marketing PartnerParticipated in RECAP's Social Impact press conference presenting 2015 poverty statistics for Orange County.
• Orange County Chamber of CommerceminorGTM or Marketing PartnerPresident & CEO Lynn Cione participated in RECAP's Social Impact press conference on community action agencies.
• New York State Community Action Association (NYSCAA)coreStrategic or Co-development PartnerStatewide association providing poverty statistics and census data that RECAP uses for community needs assessments and program planning. Publishes annual poverty reports for community action agencies.

Scale indicators8 records

Recent moves5 records

Expansion highlights5 records

Regional players

• PEOPLe, Inc. (Putnam County): Adjacent-county community action agency providing energy assistance, supportive housing, and Head Start. Comparable service mix but operates in Putnam County rather than Orange.
• Community Action of Greene County: Adjacent Hudson Valley community action agency providing Head Start, energy assistance, and emergency services. Comparable CA agency model, but operates in Greene County rather than Orange.
• Action Toward Independence: Sullivan County-based anti-poverty nonprofit serving a neighboring county with overlapping services such as emergency assistance, advocacy, and youth/family support. Useful regional comparison for Head Start and emergency service delivery.

Direct peers

• Cornerstone Family Healthcare: Federally Qualified Health Center in Orange County providing primary care, behavioral health, and SUD services. Comparable in SUD treatment overlap with RECAP's TRUST Center and serves overlapping low-income populations.
• Access Supports for Living: Hudson Valley-based provider of supportive housing, behavioral health, and reentry services. Comparable in supportive housing and SUD treatment with overlapping Medicaid managed care contracts.
• Westchester Community Opportunities Program (WestCOP): Westchester County's designated community action agency offering an almost identical portfolio: Head Start, weatherization, supportive housing, reentry, and emergency services. Most direct comparison given matching CA agency structure and program breadth.
• Catholic Charities of Orange, Sullivan & Ulster: Faith-based social services provider running supportive housing, food pantries, and case management in the same three counties. Directly competes for grants, donations, and clients in RECAP's core geography.

Others

• New York State Community Action Association (NYSCAA): Statewide association of community action agencies that RECAP is a member of. Not a competitor but an ecosystem enabler and advocacy partner for funding and policy.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xtwitter.com/recapoc
• Facebookfacebook.com/RegionalEconomicCommunityActionProgram
• Instagraminstagram.com/recapoc

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Regional Economic Community Action Program