Columbus Water Works through Westaff Staffing Agency
Columbus Water Works is a municipally owned water and wastewater utility serving 250,000+ residents across the Columbus-Fort Benning region of Georgia, including Fort Moore military installation and parts of Harris and Talbot Counties, funded entirely through ratepayer fees.
- Company typePrivate
- Founded1902
- HeadquartersColumbus, United States
- Headcount101–250
- GTM typeB2C
- OfferingServices
What Columbus Water Works through Westaff Staffing Agency does
Columbus Water Works (CWW) is a municipally owned water and wastewater utility headquartered in Columbus, Georgia, operating as an executive department of the Columbus Consolidated Government under authority granted by the Georgia General Assembly in 1903. Established in 1902 after a private provider failed to deliver adequate service, CWW sources raw water from the Chattahoochee River and operates a portfolio of treatment assets including the North Columbus Water Resource Facility, South Columbus Water Resource Facility, Fort Benning (Fort Moore) Water Resource Facility, an in-house Environmental Services Laboratory, and combined sewer overflow treatment infrastructure. It serves over 250,000 residents across the Columbus-Fort Benning region, including parts of Harris and Talbot Counties, and operates a 50-year contract to provide water and wastewater service to Fort Moore (formerly Fort Benning) military installation since 2004. Approximately 290 employees run 24/7/365 operations; CWW is entirely funded through ratepayer fees with no tax-dollar subsidy.
CWW's product surface spans core utility delivery (drinking water production, wastewater collection/treatment, combined sewer overflow management) and customer-facing transactional layers, including the online account management portal at link.cwwga.org, 24/7 automated phone payments, the JACK bilingual payment kiosk, Auto Pay, paperless billing, DIY leak detection, a low-income credit program, and a Fats/Oils/Grease recycling program. It also serves as billing agent for Columbus Consolidated Government's garbage collection. Pricing follows a tiered monthly model: meter-based fixed charges ($11.16 for 5/8" residential up to $645.81 for 10"), volume charges of $2.30-$2.64 per CCF for water and $3.72-$4.60 per CCF for wastewater, plus a regulatory compliance fee ($5-$25/month) and a combined sewer overflow charge scaled by consumption.
Revenue is generated through subscription/recurring water and sewer rates plus usage-based volume charges, with a 4.95% rate increase effective January 1, 2026 layered in alongside the new compliance fee to fund PFAS and nutrient-limits capital projects. GTM motion is hybrid: a regulated franchise with direct-to-consumer residential and commercial service in Columbus plus long-tenor government contracts (Fort Moore, Harris County, Talbot County, CCG billing agency). The organization is governed by a five-member Board of Water Commissioners plus the Mayor ex officio, and is led by President/CEO Jeremy W. Cummings, appointed September 1, 2024.
Columbus Water Works through Westaff Staffing Agency firmographics
Firmographics- Name
- Columbus Water Works through Westaff Staffing Agency
- Legal name
- Columbus Water Works
- Website
- https://cwwga.org
- Company type
- Private
- Founded year
- 1902
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Columbus Water Works is a municipally owned water and wastewater utility serving 250,000+ residents across the Columbus-Fort Benning region of Georgia, including Fort Moore military installation and parts of Harris and Talbot Counties, funded entirely through ratepayer fees.
- Ownership category
- akta.pro rank
Columbus Water Works through Westaff Staffing Agency industry classification
Industry- Product category
- Municipal Water and Wastewater Utility Services
- NAICS
- Water, Sewage and Other Systems (2213), Water Supply and Irrigation Systems (22131), Sewage Treatment Facilities (22132), Water Supply and Irrigation Systems (221310), Utilities (221), Sewage Treatment Facilities (221320)
- SIC
- Water Supply (4941), Sanitary Services (4950), Water, Sewer, Pipeline, Comm & Power Line Construction (1623), Electric, Gas & Sanitary Services (4900)
- akta.pro primary industry
- Water Supply & Wastewater Utilities Administration (BPAIACAG)
- akta.pro secondary industries
- Municipal Wastewater Collection (Sewer Networks) (BPALAMAA), Stormwater Management & MS4 Compliance Services (BPALAMAL), Water Systems & Treatment (Pumps/Boilers/Water Heaters/Filtration) (IMAIABAK)
Keywords
Where Columbus Water Works through Westaff Staffing Agency is headquartered
LocationHeadquarters
- HQ city
- Columbus
- HQ country
- United States
- HQ region
- North America
Offices5 records
Markets served
Columbus Water Works through Westaff Staffing Agency business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Infrastructure, Operations, Technology or R&D, Supply Chain, Marketing or Sales
Revenue model
- Water and Sewer Service Fees: Rates and fees from water and sewer services funded through fees received from ratepayers. Does not receive tax dollars.
- Billing Agent Services: Acts as billing agent for Columbus Consolidated Government's garbage collection services. Collects payments on behalf of the city.
- Regulatory Compliance Fees: Fixed monthly charges supporting investments needed to meet federal and state regulatory requirements including PFAS and nutrient limits compliance.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Water Monthly Meter Charge - Based on meter size from 5/8 inch to 10 inch |
| Usage-based | Monthly | Water Volume Charge per CCF |
| Usage-based | Monthly | Wastewater Service and Volume Charges |
| Subscription | Monthly | Regulatory Compliance Fee |
| Usage-based | Monthly | Combined Sewer Overflow (CSO) Charge |
| One time/ perpetual license | Monthly | Connection and Service Fees |
| Subscription | Monthly | Garbage Collection Fee |
Go-to-market motion2 records
Distribution channels5 records
Marketing channels7 records
Columbus Water Works through Westaff Staffing Agency product offering
Product offeringCore offering
Columbus Water Works operates drinking water treatment, wastewater collection and treatment, and combined sewer overflow management for over 250,000 residents across the Columbus-Fort Benning region of Georgia, including Harris and Talbot Counties. The utility also serves as the billing agent for Columbus Consolidated Government's garbage collection services. Its customer-facing offerings include an online account management portal, automated phone payments, a 24/7 self-service payment kiosk, and a low-income credit assistance program.
Product overview
Columbus Water Works (CWW) is a municipal water utility providing drinking water supply and treatment, and wastewater collection and treatment services to over 250,000 residents in the Columbus-Fort Benning region of Georgia. The organization operates as a billing agent for Columbus Consolidated Government's garbage collection. CWW's customer-facing offerings center on its online account management portal (link.cwwga.org), which enables bill payment, consumption tracking, and service management. Ancillary services include automated phone payments, a 24/7 payment kiosk (JACK), Auto Pay and e-bill options, low-income assistance programs, self-service leak detection and problem reporting tools, community education programs (speakers bureau and facility tours), and annual Consumer Confidence Reports. CWW does not operate as a software product company and has no documented API, integrations with third-party software platforms, or AI/ML capabilities.
Differentiator
Problem solved
Functional benefit
Products and services
- Drinking Water Supply and Treatment Core drinking water service treating and distributing water from the Chattahoochee River source to over 250,000 residents across the Columbus-Fort Benning region, including Harris and Talbot Counties. Provided through the North Columbus Water Resource Facility (NCWRF) and Fort Benning/Fort Moore Water Resource Facility (FBWRF).
- Wastewater Collection and Treatment Core wastewater service including collection through the sewer system and treatment at the South Columbus Water Resource Facility (SCWRF), including secondary treatment, combined sewer overflow (CSO) management, and industrial wastewater discharge with pollutant surcharges.
- Garbage Collection Billing Service (Billing Agent) Billing agent service where CWW collects payments on behalf of Columbus Consolidated Government for garbage collection and yard waste pickup, appearing as a line item on customer water/sewer bills at $24/month (with a discounted rate available for low-income customers).
Quantifiable outcome
- Drinking water quality meets or exceeds all state and federal guidelines
- +2 more outcomes
Companies that use Columbus Water Works through Westaff Staffing Agency
Customer profileNamed customers5 records
Segments3 records
Ideal customer profiles3 records
Columbus Water Works through Westaff Staffing Agency technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature1 record
Columbus Water Works through Westaff Staffing Agency partnerships and signals
Strategic signalScale indicators5 records
Recent moves7 records
Expansion highlights5 records
Columbus Water Works through Westaff Staffing Agency competitors and assessment
Company assessmentDirect peers
- SJW Group: A holding company for water utilities serving approximately 1.5 million people across California, Texas, Connecticut, and Maine. Comparable to CWW as a regulated water utility with similar customer service and rate-regulated revenue model.
- Artesian Resources Corporation: A publicly traded water and wastewater utility serving approximately 300,000 people in the Delmarva Peninsula. Comparable to CWW in regulated water utility operations, customer base scale, and rate-regulated revenue model.
- Middlesex Water Company: A publicly traded water and wastewater utility serving approximately 500,000 people in New Jersey, Delaware, and Pennsylvania. Comparable to CWW in regulated water/wastewater operations and community-focused utility model.
- York Water Company: The oldest investor-owned water utility in the United States, serving approximately 200,000 people in Pennsylvania. Comparable to CWW in regulated water utility operations and historic operating heritage.
- Cincinnati Water Works: A large municipal water utility serving approximately 1 million people in the Greater Cincinnati area. Comparable to CWW as a municipal water and wastewater utility of similar structure (government-owned, ratepayer-funded) and operational scale.
Broad incumbents
- California Water Service: A publicly traded investor-owned water utility serving approximately 2 million people in California, Washington, New Mexico, Hawaii, and Texas. Comparable to CWW in regulated water utility operations and customer service orientation, though with a regional focus on the western US.
- Veolia North America: Operates and manages water and wastewater treatment facilities for municipalities across North America, serving millions of customers. Comparable to CWW through municipal water/wastewater service delivery, though as a private operator rather than a municipal entity.
- Essential Utilities, Inc. (formerly Aqua America): A large diversified utility holding company providing water, wastewater, and natural gas services to approximately 5 million people across 9 states. Comparable to CWW in regulated water/wastewater operations, though diversified across multiple states and service lines.
- American Water Works Company, Inc. The largest publicly traded water and wastewater utility company in the United States, serving over 14 million people across 14 states. Comparable to CWW in providing regulated water and wastewater services, though operating at much greater scale and across multiple states.
Emerging players
- Suez Water Technologies & Solutions: Provides water treatment technologies and services to municipal and industrial customers, including treatment plant operations. Comparable to CWW through water/wastewater treatment operations, though primarily a technology and services provider rather than a utility owner.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Columbus Water Works through Westaff Staffing Agency social profiles
Digital presenceColumbus Water Works through Westaff Staffing Agency financial estimates
Financial estimateRevenue estimate
Valuation estimate
Columbus Water Works through Westaff Staffing Agency leadership team
Management profileNumber of profiles
Profiles14 records
Columbus Water Works through Westaff Staffing Agency funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Columbus Water Works through Westaff Staffing Agency M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Columbus Water Works through Westaff Staffing Agency
What does Columbus Water Works through Westaff Staffing Agency do?
Columbus Water Works operates drinking water treatment, wastewater collection and treatment, and combined sewer overflow management for over 250,000 residents across the Columbus-Fort Benning region of Georgia, including Harris and Talbot Counties. The utility also serves as the billing agent for Columbus Consolidated Government's garbage collection services. Its customer-facing offerings include an online account management portal, automated phone payments, a 24/7 self-service payment kiosk, and a low-income credit assistance program.
Is Columbus Water Works through Westaff Staffing Agency a public or private company?
Columbus Water Works through Westaff Staffing Agency is a private company. It is classified as state government owned and is currently operating.
When was Columbus Water Works through Westaff Staffing Agency founded?
Columbus Water Works through Westaff Staffing Agency was founded in 1902. It employs 101 to 250 people.
Where is Columbus Water Works through Westaff Staffing Agency based?
Columbus Water Works through Westaff Staffing Agency is headquartered in Columbus, United States, in the North America region.
How does Columbus Water Works through Westaff Staffing Agency make money?
Three revenue lines are on record. Water and Sewer Service Fees are the primary driver. The others are billing Agent Services and regulatory Compliance Fees.
Who are Columbus Water Works through Westaff Staffing Agency's main competitors?
Direct peers on record are SJW Group, Artesian Resources Corporation, Middlesex Water Company, York Water Company and Cincinnati Water Works. Broad incumbents are California Water Service, Veolia North America, Essential Utilities, Inc. (formerly Aqua America) and American Water Works Company, Inc.. Suez Water Technologies & Solutions is listed as an emerging player.
Does Columbus Water Works through Westaff Staffing Agency have an API?
No public API is recorded for Columbus Water Works through Westaff Staffing Agency.
What industry is Columbus Water Works through Westaff Staffing Agency in?
Columbus Water Works through Westaff Staffing Agency's product category is Municipal Water and Wastewater Utility Services. Its primary akta.pro industry code is BPAIACAG, Water Supply & Wastewater Utilities Administration, with a secondary code of BPALAMAA, Municipal Wastewater Collection (Sewer Networks). Its NAICS code is 2213 and its SIC code is 4941.