Town of Smithtown

What Town of Smithtown does

The Town of Smithtown is a municipal government entity in Suffolk County, Long Island, New York, serving more than 160,000 residents across approximately 54 square miles. Founded in 1665 and governed by an elected Town Supervisor (Edward R. Wehrheim) and four-member Town Council, it operates a full-service township government spanning public safety, highway maintenance, water utilities, parks and recreation, senior and youth services, animal control, building and zoning enforcement, environmental protection, and tax collection. The portfolio includes 14+ physical department locations and is delivered alongside a CivicPlus-powered online services portal, an ArcGIS-based GIS/facility locations map, and iOS/Android mobile applications supporting online building permits, property tax viewing and payment, recreation registration, dog license renewal, and FOIA requests.

Revenue is generated through four primary streams: real property taxes (collected centrally and distributed to town, county, fire districts, and special districts); permit and license fees (building permits, dog licenses, boat slips, moorings, parking permits, peddler permits, recreational permits); recreation program fees (golf permits, pool access, summer programs); and federal/state intergovernmental funding. Federal support has included $6.1 million secured in 2025 by Congressman Nick LaLota for road restoration and PFAS remediation. The town earned a Moody's AAA Bond Rating for 2026, reflecting the strongest credit quality available to municipal issuers.

The operating model is distinguished by digital service maturity relative to typical municipalities — including Section 508 / WCAG 2.0 AA compliant website design, Notify Me subscription alerts, online residential building permits, and a Public Safety Command Center unveiled in 2026. Strategic technology partnerships include CivicPlus (CMS), Suffolk County Water Authority (water infrastructure), NYS Office of Children & Family Services (youth programs), and Suffolk County Youth Bureau (co-funded programming). The 2026 Capital Program encompasses parks, public facilities, infrastructure, and community spaces, alongside ongoing environmental initiatives including Nitrogen Smart Community Bronze designation and 39 consecutive years as a Tree City USA.

Name

Town of Smithtown

Legal name

Town of Smithtown

Website

https://smithtownny.gov

Company type

Private

Operating status

Operating

Headcount range

251–500 employees

Short description

The Town of Smithtown is a municipal government in Suffolk County, Long Island, New York, serving over 160,000 residents across 54 square miles with public safety, tax collection, permitting, recreation, water utilities, and senior and youth services. It operates through 14+ department locations, a CivicPlus online portal, and mobile applications.

Ownership category

akta.pro rank

Product category

Local Government and Municipal Services

NAICS

Services for the Elderly and Persons with Disabilities (62412), Community Food and Housing, and Emergency and Other Relief Services (6242)

SIC

Services-Social Services (8300), Water Supply (4941)

akta.pro primary industry

Local Public Health & Human Services Administration (BPAIACAK)

akta.pro secondary industries

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF), Community Mental Health Centers (CMHCs) & Public Behavioral Health Providers (HLAFACAI), Community Centers & Neighborhood Support Services (BPAGAEAL), Stormwater Management & MS4 Compliance Services (BPALAMAL)

Keywords

• Municipal government services
• Public safety services
• Property tax collection
• Recreation programs
• Waste management services

Headquarters

HQ city

Smithtown

HQ country

United States

HQ region

North America

Offices14 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain, Others

Revenue model

1. Real Property Taxes: Collection of real property taxes levied by the town, county, and school districts. The Receiver of Taxes collects all real property taxes and distributes them to town funds, Suffolk County, fire districts, and various special districts.
2. Permit and License Fees: Fees collected for building permits, dog licenses, boat slips, moorings, parking permits, peddler permits, and recreational permits.
3. Recreation Program Fees: Fees for golf permits, pool access, summer recreation programs, and various recreational activities.
4. Federal and State Funding: Federal funding including $6.1 million secured for road restoration and PFAS water contamination remediation. State funding through various NYS agencies.

Pricing tiers

Distribution channels4 records

Marketing channels9 records

Core offering

The Town of Smithtown is a municipal government entity providing essential resident services across 54 square miles, including public safety (fire prevention, park rangers, waterways, emergency management), building and zoning permits, recreation programs, senior services, youth and counseling services, animal control and adoption, water distribution through two water districts, highway maintenance across 470+ miles of roads, and property tax collection. Services are delivered through 14+ department offices, a CivicPlus-powered online portal, and iOS/Android mobile applications.

Product overview

The Town of Smithtown operates as a municipal government offering a comprehensive portfolio of resident-facing services rather than a commercial product platform. Core services span animal control and adoption, building/development permitting, public safety (fire prevention, park rangers, investigations, waterways, emergency management), recreation and parks, senior and youth services, water utilities, highway maintenance, environmental protection, and counseling/education programs. Digital service delivery occurs through a CivicPlus-powered online portal providing building permits, tax payments, recreation registration, and mobile applications. The portfolio functions as an integrated suite of municipal services unified under the town government administration.

Differentiator

Problem solved

Functional benefit

Brands

• SmithtownGTV: The town's official YouTube channel for government programming and community announcements
• Smithtown Animal Shelter and Adoption Center
• Smithtown Youth Bureau
• Horizons Counseling & Education Center
• Smithtown Unity Council
• Smithtown Water District
• St. James Water District

Products and services

• Animal Shelter and Adoption Center Municipal animal shelter providing wildlife rescue, lost/stray animal intake, adoption services, spay/neuter programs, microchipping, and vaccinations for Smithtown residents.
• Building Department Permits and Code Enforcement Enforces New York State Building Code and town zoning regulations, processing residential and commercial building permits, inspections, and code compliance for property owners and developers.
• Department of Public Safety Services Five-division department (Fire Prevention, Park Ranger, Investigation, Waterways/Navigation, Emergency Management) providing uniformed enforcement, security, and emergency preparedness for 54 square miles and 160,000+ residents.
• Recreation Department Programs Provides leisure and recreational activities for all community members, including parks, sports facilities, summer programs, concerts, and golf/pool amenities.
• Senior Citizens Department Programs Offers programs, in-home services, nutrition, residential repair, medical alert, transportation, and socialization activities for senior residents of Smithtown.
• Youth Bureau Programs Community resource promoting youth and family well-being through educational, support, and prevention services including health/wellness programs, leadership development, and substance abuse prevention.
• Smithtown Water District and St. James Water District Municipal water utilities providing drinking water distribution, water quality management, lead service line inventory, and annual water quality reporting for Smithtown Water District and St. James Water District residents.
• Highway Department Road Maintenance Maintains over 470 miles of public roads, drainage systems, recharge basins, driveway aprons, and curbs throughout the township.
• Department of Environment and Waterways Provides environmental analysis for public/private projects, stormwater management, recycling programs, hazardous waste collection, solar energy initiatives, and invasive species control.
• Online Services Portal Digital platform enabling online building permit applications, property tax viewing/payment, dog license renewal, recreation registration, and various form submissions for Smithtown residents and businesses.
• Horizons Counseling and Education Center Drug and alcohol counseling services including assessment, group/individual counseling, psychiatric services, and family support programs for Smithtown residents.
• Parks, Buildings and Grounds Maintenance Manages town parks, facilities, Hoyt Farm Nature Preserve, Long Beach, and municipal building maintenance for the township.
• Mobile Application (Town of Smithtown App) Town of Smithtown mobile app available on Apple App Store (ID 1265321774) and Google Play for on-the-go access to town services and information for residents.

Quantifiable outcome

• 160,000+ residents served across 54 square miles
• +4 more outcomes

Segments7 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature4 records

Partnerships

Twelve partnerships are on record, tiered minor and core.

• NYS Office of the Attorney General - Homeowner Protection Program (HOPP)minorStrategic or Co-development PartnerPartnership providing free mortgage assistance and counseling services to NYS homeowners struggling with payments or in forbearance agreements. The town directs residents to the HOPP hotline and HomeownerHelpNY.org for nonprofit housing counseling referrals.
• Suffolk County Youth BureaucoreStrategic or Co-development PartnerFunding partner for Youth Bureau programs and services. Joint funding enables youth development, delinquency prevention, and family support programs across Smithtown.
• NYS Office of Children & Family ServicescoreStrategic or Co-development PartnerFunding partner supporting Youth Bureau initiatives including youth development programs and family services.
• NYS Department of TransportationminorStrategic or Co-development PartnerFunding partner for youth transportation and mobility-related programs administered through the Youth Bureau.
• Suffolk County Department of Fire, Rescue and Emergency ServicescoreStrategic or Co-development PartnerCoordination on emergency management, disaster preparedness drills, and emergency response integration between town and county agencies.
• Congressman Nick LaLotacoreOthersFederal representative who secured $6.1 million in federal funding for Smithtown road restoration and PFAS water contamination remediation projects.
• Local School DistrictscoreStrategic or Co-development PartnerCollaboration with school districts to provide Youth Bureau programs, after-school child care, and community-based educational services.
• Sweetbriar Nature CenterminorStrategic or Co-development Partner54-acre wildlife rehabilitation and environmental education sanctuary on Nissequogue River. Partnership for environmental education and conservation programs.
• Stony Brook Children's HospitalminorStrategic or Co-development PartnerBeneficiary of First Annual Spring Jamboree fundraiser hosted by Recreation Department, supporting pediatric healthcare.
• CivicPluscoreTechnology or IntegrationWebsite content management system provider powering the official town website, online services portal, meeting management, and civic engagement tools.
• Suffolk County Water AuthorityminorStrategic or Co-development PartnerWater main installation projects in Kings Park to improve water distribution system flow.
• Village of NissequogueminorOthersJoint commemoration of the Village's 100th Anniversary with monument unveiling celebration.

Scale indicators10 records

Recent moves6 records

Expansion highlights4 records

Others

• CivicPlus: Technology vendor whose content management system and civic engagement platform power the Town's online services portal, mobile apps, and meeting management. An enabling infrastructure provider rather than a direct competitor.

Direct peers

• Town of Ramapo: Rockland County, NY township providing parallel municipal service portfolio—public safety, building, recreation, water, highway, youth and senior services—under the same NYS town-law structure, serving as a comparable operating model outside Long Island.
• Town of Oyster Bay: Nassau County township of comparable scale providing parallel municipal service portfolio (animal control, building permits, public safety, recreation, senior/youth programs, water, highway) under the same NYS town-law governance model.
• Town of Huntington: Suffolk County township on the same Long Island corridor serving a similar population, providing animal control, building, recreation, senior, youth, water, and highway services under the same NYS municipal framework. Closely comparable service mix and demographic profile.
• Town of North Hempstead: Nassau County township serving a comparable Long Island population with the same suite of municipal departments (public safety, building, recreation, senior services, youth bureau, water/sanitation). Differs in geography and tax base but structural and operational parallels are strong.
• Town of Hempstead: Largest Long Island township, operating the same building, public safety, recreation, senior/youth service, water, and highway functions. Larger scale provides a baseline reference for upper-bound operational scope of a Long Island town government.
• Town of Babylon: Suffolk County township with directly comparable municipal service portfolio—public safety, animal control, recreation, building, water district operations, youth and senior services—under identical NYS governance structure.
• Town of Brookhaven: Adjacent Suffolk County township of comparable scale providing the same portfolio of municipal services—highway, public safety, recreation, water districts, building permits, sanitation, and senior/youth services. Operates under identical NYS town law structure with a Supervisor and Town Council.
• Town of Islip: Suffolk County township operating animal shelter, public safety, recreation, building, water, highway, and youth/senior services. Same NYS town-law structure with overlapping service breadth and Long Island demographic mix.

Broad incumbents

• Suffolk County Government: County-level government providing overlapping and broader public-safety (Fire, Rescue and Emergency Services), Youth Bureau funding, water authority, highway, and social services that complement or supplant certain Smithtown functions. Established incumbent at higher jurisdictional tier.

Market position

Strengths5 records

Weaknesses5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/smithtowndps
• YouTubeyoutube.com/@SmithtownGTV
• Facebookfacebook.com/TownofSmithtown
• Instagraminstagram.com/townofsmithtown
• LinkedInlinkedin.com/company/smithtown-town-of

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles22 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Town of Smithtown