Complete Hearing Solutions

What Complete Hearing Solutions does

Complete Hearing Solutions is a Florida-based limited liability company founded in 2010 that specializes in assistive listening systems (ALS) for venues requiring ADA-compliant hearing accessibility. The company distributes, designs, and installs a multi-technology portfolio spanning hearing loops (induction loop technology), infrared systems, FM/RF systems, Wi-Fi–based audio distribution, Auracast Bluetooth broadcast audio, and window intercom systems. Its customer base encompasses religious venues, government agencies, healthcare facilities, and senior-living communities — environments where legal compliance and patron accessibility drive purchasing decisions.

The company operates a hybrid hardware-plus-services business model: it sells equipment direct, performs installation in-house rather than through subcontractors, and supports deployments with technical certifications including Bose Controlspace and Hearing Loop installation credentials. It has secured preferred or sole-source vendor status with governmental agencies — a meaningful procurement advantage in public-sector contracting — and operates as a veteran-owned business, qualifying for set-aside programs and contracting preferences. Beyond direct Florida-based installations, Complete Hearing Solutions serves as a nationwide distribution partner for Contacta Inc., effectively extending its commercial reach into a channel-distribution role for hearing-loop and related products across the United States.

Revenue mechanics combine one-time hardware sales, project-based installation revenue, and government contract work, with no disclosed subscription or recurring-revenue component. Public financial data is not available; the company is private with a reported employee count in the 11-50 range.

Name

Complete Hearing Solutions

Legal name

Complete Hearing Solutions LLC

Website

https://completehearingsolutions.org

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

1–10 employees

Short description

Complete Hearing Solutions is a Florida LLC founded in 2010 that designs, distributes, and installs assistive listening systems—including hearing loops, infrared, FM/RF, Wi-Fi, Auracast, and window intercoms—for ADA-compliant venues in religious, government, healthcare, and senior-living markets.

Ownership category

akta.pro rank

Product category

Assistive Listening Systems

NAICS

Electronic and Precision Equipment Repair and Maintenance (8112)

SIC

Household Audio & Video Equipment (3651)

akta.pro industry

PRIMARYCRACANAL

Hearing Enhancement / Assistive Listening Audio Devices

Consumer Products & Retail/Consumer Electronics & Appliances Retail/Audio & Headphones (Speakers, Earbuds, Home Audio)

SECONDARYEDAFAKAC

Assistive Hearing & Communication Access (Captioning, Hearing Support, Transcription)

Education/Education Technology (EdTech) & Digital Learning/Accessibility, Assistive Technology & Special Needs EdTech

SECONDARYEDAEAHAN

Assistive Listening & Accessibility AV Infrastructure (Hearing loops, captioning hardware)

Education/Education Facilities & Support Services/IT Infrastructure & AV Classroom Install/Support (Non-EdTech)

Keywords

• Assistive listening systems
• Hearing loop installation
• Window intercom systems
• ADA compliance solutions
• Speech transfer systems

Headquarters

HQ city

St. Petersburg

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Technology or R&D

Revenue model

1. Assistive Listening Equipment Sales: Sale of hearing loop systems, infrared systems, FM/RF systems, Wi-Fi systems, Auracast systems, and window intercom systems. Products include Contacta, Williams Sound, and Listen brands. Equipment ranges from portable one-to-one counter loops to large area hearing loop installations.
2. Installation Services: Full-service installation including site visit, custom design, engineering, and professional installation. All work performed in-house with no subcontracting. Services include floor saw cutting for wire placement, ceiling installations, and system testing.
3. Maintenance and Support: Ongoing troubleshooting, warranty, and repair services. Available for continued support after installation.
4. Residential Loop Kits: DIY residential loop kits available for homeowners including loop amplifier, audio cables, and loop wire. Optional chair pad system for simplified installation.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels7 records

Core offering

Complete Hearing Solutions designs, supplies, and installs ADA-compliant assistive listening and window intercom systems for venues across the United States. As the nationwide US distributor for Contacta Inc (and a distributor of Williams Sound and Listen Technologies products), it delivers end-to-end solutions covering site consultation, custom engineering, hardware integration, professional installation, and ongoing support for hearing loop, infrared, FM/RF, Wi-Fi, Auracast, and speech transfer systems.

Product overview

Complete Hearing Solutions offers a portfolio of hardware-based assistive listening systems. The core offerings include hearing loop systems (large area, one-to-one/counter, and residential), window intercom systems (featuring Contacta STS-K series models including Bridge Bar, Surface Mounted, Flush Mounted, Glass Mounted in various configurations, Overhead Speaker, Slimline Bridge Bar, Dual Speaker Pod, Speaker and Mic Pod, Dual Loudspeaker Pod, outdoor IP-rated, Crosstalk, and Crosstalk Comfort), FM/RF wireless systems, infrared systems, WiFi-based BYOD systems, and the emerging Auracast Bluetooth broadcast technology. The company also provides professional installation and consultation services including site visits, custom design, in-house installation, and ongoing support. As a nationwide distributor for Contacta Inc, they also carry Williams Sound and Listen Technologies products.

Differentiator

Problem solved

Functional benefit

Products and services

• Large Area Hearing Loop Systems Permanently installed hearing loop systems for large venues such as houses of worship, auditoriums, theatres, and courtrooms; uses perimeter, snowman, or phased array loop designs with wire installed in floor or ceiling to transmit audio directly to telecoil-equipped hearing aids and cochlear implants.
• One-to-One (1:1) Counter Hearing Loop Systems Small-area, primarily portable hearing loops for transient use at ticket windows, reception desks, pharmacies, banks, and customer service counters; available as portable systems and countertop systems.
• Residential Hearing Loop Systems In-home loop systems for TV, audio sources, and conversation, available as professionally installed systems or DIY residential loop kits with wire placed at floor or ceiling level.
• Window Intercom Systems Speech transfer systems providing clear communication through glass, security screens, and aerosol/barrier walls; multiple Contacta models available including Bridge Bar, Surface Mounted, Flush Mounted, Glass Mounted, IP-rated outdoor, ballistic-rated, dual speaker pod, window mounted mic, overhead speaker, slimline bridge bar, and Crosstalk variants.
• FM/RF Assistive Listening Systems Wireless radio-frequency assistive listening systems for venues needing flexible seating or temporary setups; transmitter sends audio to receivers worn by users, including the Listen Technology FM LS-53 and Contacta RF System.
• Infrared (IR) Assistive Listening Systems Privacy-friendly infrared assistive listening systems for venues such as movie theaters and courtrooms where line-of-sight transmission is required; transmitter sends audio via IR light to a receiver worn by the user.
• WiFi Assistive Listening Systems BYOD (Bring Your Own Device) assistive listening systems streaming audio over a local Wi-Fi network to users' smartphones via a dedicated app; not marketed as ADA compliant.
• Auracast Assistive Listening Emerging Bluetooth LE Audio broadcast assistive listening technology that lets a single audio source be shared with multiple listeners using Auracast-enabled smartphones, headphones, and compatible hearing aids and cochlear implants.
• Professional Installation and Consultation Services End-to-end professional services including on-site consultation, custom system design, in-house installation by employed staff (no subcontracting), and ongoing troubleshooting, warranty, and repair support.

Quantifiable outcome

• 48 million Americans have hearing loss, 1/3 of those aged 65-75, and 1/2 of those over 75 are affected
• +3 more outcomes

Named customers9 records

Segments8 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Partnerships

One partnership is on record.

• Contacta IncprimaryChannel Partner/ Reseller/ DistributorComplete Hearing Solutions is the nationwide distributor for Contacta Inc products. Contacta is a leading manufacturer of hearing loop systems and window intercom solutions. The company also carries Williams Sound and Listen Technologies products alongside Contacta offerings.

Scale indicators4 records

Recent moves4 records

Expansion highlights4 records

Regional players

• Counter Communication Solutions: Specialty installer and distributor of hearing loop and window intercom systems serving U.S. venues. Comparable as a regional specialist competing for the same ADA-compliance-driven installations in houses of worship, retail, and government.

Emerging players

• Otojoy: U.S. mobile/counter hearing loop provider focused on pharmacies, banks, and service counters. Directly comparable use case (one-to-one counter loops) and customer segment (points of sale and service institutions).
• Bellman & Symfon: Manufacturer of personal assistive listening, alerting, and loop products for home and care settings. Overlaps with Complete Hearing Solutions' residential loop kits and senior living segment, though more consumer/DIY oriented.

Direct peers

• Williams Sound: Manufacturer of FM, infrared, and loop assistive listening systems for venues and houses of worship. Direct overlap in the assistive listening product lines Complete Hearing Solutions sells, installs, and supports.
• Listen Technologies: Provider of assistive listening, audio over Wi-Fi, and tour-group communication solutions including IR, RF, and Wi-Fi systems. Direct product overlap in IR, FM/RF, and Wi-Fi assistive listening categories and similar venue customer base.
• Contacta Inc: U.S. arm of Contacta, a leading manufacturer of hearing loop and window intercom systems. Direct product overlap; Complete Hearing Solutions is the nationwide distributor for Contacta, making it both supplier and the most directly comparable specialist installer.
• Ampetronic: UK-based global manufacturer and installer of hearing loop systems for venues, including houses of worship, theaters, and transportation. Direct overlap in core hearing loop product category, design services, and target verticals (worship, public venues, transit).

Broad incumbents

• Bosch Security Systems (Electro-Voice): Large commercial AV and installed-sound manufacturer with hearing-loop-compatible amplification and conferencing products. Overlaps via installed-sound infrastructure that often pairs with assistive listening in the same venue projects.
• Sennheiser (Hearing/Speech Enhancement): Broader pro audio and consumer audio company with assistive listening / speech enhancement offerings (including SpeechLine and Tour Guide lines). Comparable as an overlapping audio systems vendor serving venues and houses of worship.
• Phonak: Global hearing-aid manufacturer (Sonova) that has historically been a major promoter and supplier of hearing loop and Roger FM assistive listening solutions. Comparable through the hearing-aid-to-venue ecosystem and overlapping assistive listening technology standards.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/CompleteHearingSolutionsFL
• LinkedInlinkedin.com/company/complete-hearing-solutions
• Instagraminstagram.com/completehearingfl

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Complete Hearing Solutions