City of Olive Branch

What City of Olive Branch does

The City of Olive Branch is a municipal government entity located in DeSoto County, Mississippi, established in 1873 and currently employing 101-250 staff. It serves city residents and businesses through a comprehensive suite of municipal services including water treatment and distribution, sewer collection, natural gas distribution, garbage and recycling collection, public safety (police and fire), parks and recreation, senior services, animal control, and planning/development services. The city operates substantial physical infrastructure: eight water treatment plants with a combined capacity of 9.5 million gallons of potable water per day and 98 sewer pump stations maintained across the service area.

The city's technology stack is built entirely on third-party civic-software platforms rather than proprietary systems. The citizen-facing hub is a CivicPlus CivicEngage website; utility billing runs through the myOliveBranch payment portal powered by Municipal Online Payments; permits, business licenses, and code enforcement workflows run on Tyler Energov; internal incident management uses Tyler Portico; emergency alerts are delivered via Nixle; and route mapping for garbage and rubbish collection is built on ArcGIS. The city does not operate a proprietary mobile app; resident interaction instead occurs through the web portals, an IVR phone system at 662-932-3755, automatic bank draft, in-person service at City Hall (9200 Pigeon Roost Road), and a payment drop box. There is no public-facing API, SDK, or developer program.

Revenue is generated from published utility rate schedules rather than equity funding. Water is usage-based with tiered rates inside and outside city limits ($11.60 minimum; $3.13 per thousand gallons between 4,000-20,000 gallons; $2.50 above 20,000 gallons). Sewer is $18.00/month plus $4.10 per thousand gallons, with a flat $36.75/month for non-water customers. Natural gas follows three published schedules (G-1 residential, G-2 small commercial, G-3 large commercial) with customer charges and tiered per-McF rates layered on a fluctuating Purchased Gas Cost. Garbage collection is $10.00 per month per container (contracted to Waste Connections) and opt-in recycling is $5.00 per cart. Transaction fees apply for non-cash payments: $1.95 for e-check, $2.50 or 3.75% (whichever is larger) for credit/debit card, and $1.00 for IVR phone payments; reconnection is $40 plus arrears and a 10% late charge applies after the 16th day. As a municipal entity, total revenue is not publicly disclosed in standard corporate formats and the operating model is tax- and fee-funded rather than equity-backed.

Name

City of Olive Branch

Legal name

City of Olive Branch

Website

https://obms.us

Company type

Public

Founded year

1873

Operating status

Operating

Headcount range

101–250 employees

Short description

The City of Olive Branch is a Mississippi municipal government serving residents and businesses with water, sewer, natural gas, garbage, public safety, and parks services. It operates via CivicEngage, Tyler Energov, and myOliveBranch digital portals and employs 101-250 staff.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Water, Sewage and Other Systems (2213), Executive Offices (92111)

SIC

Water Supply (4941), Natural Gas Distribution (4924), Sanitary Services (4950)

akta.pro primary industry

Water Supply & Wastewater Utilities Administration (BPAIACAG)

akta.pro secondary industries

Mayor/City Manager & General Administration (BPAIACAA), Public Works Departments (Streets, Bridges, Stormwater, Fleet, Maintenance) (BPAIALAD), Parks, Recreation & Cultural Services (BPAIACAI)

Keywords

• Municipal government services
• Water and sewer utilities
• Natural gas distribution
• Waste management services
• Public safety services

Headquarters

HQ city

Olive Branch

HQ country

United States

HQ region

North America

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Infrastructure, Technology or R&D, Marketing or Sales, Others

Pricing tiers

Distribution channels6 records

Marketing channels8 records

Core offering

The City of Olive Branch is a municipal government providing essential public services to residents and businesses within city limits, including water treatment and distribution (9.5 million gallons/day across 8 treatment plants), sewer collection (98 pump stations), natural gas distribution, garbage and recycling collection, public safety (police and fire), parks and recreation, senior services, building permits and business licensing, and emergency alert communications.

Product overview

City of Olive Branch operates as a municipal government providing public services through a unified digital platform. The city's technology portfolio centers on the CivicPlus-powered website as the main citizen-facing hub, supplemented by dedicated service portals: the myOliveBranch payment portal for utility billing, the Civic Access Portal for permits and business licenses, and Tyler Energov for self-service operations. Core municipal services include utility management (water, sewer, natural gas, garbage collection), emergency communications via Nixle, public works, parks and recreation, and senior services. The myOliveBranch portal connects to Municipal Online Payments as the payment processor, while the Civic Access and Tyler platforms handle permit/licensing workflows and incident management.

Differentiator

Problem solved

Functional benefit

Products and services

• Water & Sewer Services
• Natural Gas Services
• Garbage & Recycling Services
• Rubbish & Limb Collection
• Utility Billing Services
• Civic Access Portal
• myOliveBranch Payment Portal
• Emergency Alerts System
• Senior Center Programs
• Farmers Market

Quantifiable outcome

• Water treatment capacity of 9.5 million gallons of safe potable water per day across 8 water treatment plants
• +3 more outcomes

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Recent moves6 records

Expansion highlights5 records

Others

• Municipal Online Payments: Third-party payment processor that powers Olive Branch's myOliveBranch utility billing portal. Relevant as a critical vendor in the utility revenue collection chain for water, sewer, gas, and garbage services.
• Tyler Technologies: Provider of the Energov permitting platform and incident management portal that Olive Branch uses for core citizen services and internal operations. Indirectly relevant as the key technology vendor shaping the city's digital service delivery capabilities.
• CivicPlus: Provider of the CivicEngage website platform that powers the City of Olive Branch's primary citizen-facing web presence. Relevant as the foundational technology layer for resident communications and online service access.

Regional players

• City of Tupelo, Mississippi: Larger Mississippi municipality providing a full suite of municipal services including utilities, public safety, parks, and an airport. Comparable operating model but at greater scale, useful for benchmarking service delivery and infrastructure.
• City of Oxford, Mississippi: Mississippi municipal operator providing water/sewer utilities, parks, and public safety services. Comparable in scope but anchored by the University of Mississippi, giving it a different demographic and economic base than Olive Branch.
• City of Bartlett, Tennessee: Memphis-area municipality operating similar municipal utilities (water, sewer, gas distribution) and community services. Comparable service portfolio across state lines, with similar suburban operating profile.
• City of Germantown, Tennessee: Memphis suburb operating water, sewer, gas, and general municipal services for an affluent residential base. Comparable in service mix (including municipal gas utility) but in a different state regulatory environment and with higher median income demographics.

Direct peers

• City of Horn Lake, Mississippi: Adjacent DeSoto County municipality offering a similar mix of water, sewer, and general municipal services to a comparable suburban population. Operates under the same state regulatory framework and serves the same Memphis metro area.
• City of Southaven, Mississippi: Largest city in DeSoto County and direct neighbor of Olive Branch, providing the same municipal services (utilities, public safety, parks, permitting) to a similarly sized suburban Memphis-area population. Most directly comparable municipal operator in the same labor and regulatory market.
• City of Hernando, Mississippi: County seat of DeSoto County, providing parallel municipal services including water/sewer utilities, public safety, and permitting. Comparable in operational scope and serves the same regional population base.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/Cityofob
• YouTubeyoutube.com/channel/UCKM-na-0CP2oVqZsRvl27eQ/youtube
• Facebookfacebook.com/OliveBranchParksandRecreation
• LinkedInlinkedin.com/company/cityofob
• Instagraminstagram.com/cityofolivebranch

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about City of Olive Branch