What Carroll County Workforce Development does

Carroll County Workforce Development (CCWD) is a government workforce development agency and the designated Workforce Innovation and Opportunity Act (WIOA) administrator for Carroll County, Maryland. Operating as an office of the Carroll County Department of Economic Development since 1993, CCWD functions as a county-level American Job Center delivering free services across three core lines: Job Seeker Services (career counseling, resume/interview prep, skills training, job placement), Business Services (recruitment, candidate assessment, workforce training, apprenticeship programs), and Youth/Young Adult Services (career exploration, GED preparation, summer youth employment). It serves employers ranging from SMBs to enterprise accounts, dislocated and adult job seekers, youth aged 14-24, and veterans with priority services. CCWD operates from a single physical one-stop center at 224 North Center Street, Westminster, MD, supported by a staff of approximately 20.

The organization's technology stack is entirely third-party: it uses the statewide Maryland Workforce Exchange platform for job posting and candidate search, the Premier Virtual platform for monthly virtual hiring events, and the SHL/Aspiring Minds assessment platform for candidate evaluation. No proprietary software, APIs, or AI systems are developed internally. Service delivery is augmented by partnerships with Carroll Community College, Carroll County Department of Social Services, Maryland Division of Rehabilitation Services (DORS), Maryland Department of Labor, Carroll County Public Schools (Blueprint for Maryland's Future), and the Carroll County Business Services Partnership.

CCWD is funded entirely through government appropriations and provides all services at no cost. Federal WIOA formula funding for Program Year 2025 is $1,560,810.74, supplemented by a $150,000 state grant from Maryland's Local Workforce Impact Fund awarded in 2026, plus local county appropriations. The agency's revenue model is therefore government funding rather than commercial billing, with no fees charged to either job seekers or businesses.

Name

Carroll County Workforce Development

Legal name

Carroll County Workforce Development

Website

https://carrollworks.com

Company type

Private

Founded year

1993

Operating status

Operating

Headcount range

11–50 employees

Short description

Carroll County Workforce Development is a government agency that administers the Workforce Innovation and Opportunity Act (WIOA) as the county's American Job Center. It provides free job seeker, business recruitment, youth workforce, and veteran services to employers, adults, and youth in Carroll County, Maryland.

Ownership category

akta.pro rank

Product category

Workforce Development Services

NAICS

Administration of Human Resource Programs (923), Temporary Help Services (561320), Other Technical and Trade Schools (611519)

SIC

Services-Employment Agencies (7361)

akta.pro primary industry

State/Provincial Labor, Employment Standards & Workforce Development Administration (BPAIABAN)

akta.pro secondary industries

Local & Regional Generalist Staffing Agencies (BPACACAH), Economic Development & Business Licensing (Local) (BPAIACAN)

Keywords

• Workforce development services
• Job seeker assistance
• Business recruitment services
• Youth employment programs
• Veteran employment services

Headquarters

HQ city

Westminster

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Others

Revenue model

1. Federal WIOA Funding: Primary revenue stream from federal Workforce Innovation and Opportunity Act (WIOA) formula grants. Federal funding for Program Year 2025 is $1,554,955.21, representing 52.59% of available funds.
2. State Workforce Impact Fund: Awarded $150,000 from Maryland Department of Labor's Local Workforce Impact Fund to support summer youth employment program over two summers.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Core offering

Carroll County Workforce Development (CCWD) operates an American Job Center that administers the Workforce Innovation and Opportunity Act (WIOA) in Carroll County, Maryland. The organization provides free workforce development services to local businesses (recruitment, assessment, customized training, apprenticeship programs, job posting) and to job seekers (career counseling, resume assistance, job search, skills training, placement). It also delivers youth programs, veteran priority services, and hosts virtual and in-person job fairs.

Product overview

Carroll County Workforce Development (CCWD) is an American Job Center that administers the Workforce Innovation and Opportunity Act (WIOA) in Carroll County, Maryland. The organization operates as a one-stop workforce development center offering a comprehensive suite of services structured around three core service areas: Job Seeker Services (including Career Resource Center and Veterans Services), Business Services (comprising Recruitment, Assessment Services, Workforce Training, and Apprenticeship Programs), and Youth/Young Adult Services (including Carroll Works! Youth Program and Summer Youth Employment Program). The platform uses the Premier Virtual platform for monthly virtual job fairs and integrates with the Maryland Workforce Exchange for job postings. Notable programs include the RISE Program for high school students, the Carroll County Peer Workforce Program for Certified Peer Recovery Specialists, and the CDL Driver Training Program. All core services are provided free of charge to users.

Differentiator

Problem solved

Functional benefit

Products and services

• Job Seeker Services Comprehensive employment assistance for job seekers including career assessment and counseling, resume and interview preparation, job search workshops, training referrals, job placement assistance, and access to hundreds of current job listings. Services are free of charge.
• Career Resource Center Walk-in resource center providing career resource library, computer lab with internet access, laser printers, copiers, telephones, fax machines, newspapers, and information on approved training providers for job seekers.
• Business Services Workforce solutions for businesses including recruitment assistance, customized training, educational workshops, labor market information, and community resources. Services provided at no charge.
• Recruitment Services Complimentary recruitment assistance for businesses including applicant pre-screening, candidate matching and referral, job fair coordination, internet job posting exposure, and access to workforce hiring incentive and tax credit programs.
• Assessment Services (SHL/Aspiring Minds) Job candidate assessment platform evaluating readiness and performance potential for entry-level to executive-level positions. Measures communication, technical, logical reasoning, quantitative, and job-specific domain skills across 1,400+ validated assessments.
• Workforce Training Workforce training program including Incumbent Worker Program, On-The-Job (OTJ) Training Program, and CDL Driver Training Program delivered in partnership with Carroll Community College and direct business contracts.
• Youth/Young Adult Services Employment and career preparation services for youth ages 14-24 including career assessment, job search assistance, educational support, GED preparation, and skills training.
• Summer Youth Employment Program
• Veterans Services Priority services for veterans and eligible spouses including Local Veterans Employment Representative (LVER) and Disabled Veterans Outreach Program (DVOP) specialists providing intensive services and employer outreach.
• Apprenticeship Program Career pathway program enabling job seekers to acquire skills leading to careers through earn-as-you-learn opportunities, certifications, and college credit without tuition debt.
• Virtual Hiring Events (Premier Virtual Platform) Monthly virtual hiring events hosted on the Premier Virtual platform providing 24/7 access for employers and job seekers with live event components, employer interactive hiring rooms, text chat, video chat, candidate profile browsing, resume viewing, and calendar-based interview scheduling.
• Carroll County Peer Workforce Program Initiative designed to strengthen peer recovery workforce by increasing access to training, supervision, certification, and employment pathways for Certified Peer Recovery Specialists (CPRS) in Carroll County.
• RISE Program (Résumé Instruction with Senior Educators) Peer-led workforce readiness initiative where trained high school seniors mentor underclass students in résumé writing and interview preparation as part of Blueprint for Maryland's Future.
• Blueprint Job Shadow Program Coordinated job shadow experiences for high school students involved with the Blueprint program, providing exposure to career fields including Forensic Science with Maryland State Police and Sheriff's Office.
• Carroll Works! Youth Program Support services for youth including staff guidance, individual tutoring, GED testing assistance, transportation and child care assistance, driver education, work attire, counseling, and follow-up services.

Quantifiable outcome

• 107 registered attendees, 17 businesses, almost 700 job vacancies from single virtual job fair
• +1 more outcomes

Named customers7 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Partnerships

Eleven partnerships are on record, tiered strategic, core and minor.

• Westminster Rescue MissionstrategicStrategic or Co-development Partner · 20 March 2026CCWD partners with Westminster Rescue Mission and Carroll County Health Department for the Carroll County Peer Workforce Program. Initiative designed to strengthen peer recovery workforce by increasing access to training, supervision, certification, and employment pathways for Certified Peer Recovery Specialists (CPRS) in Carroll County. Funded through Rural Advancement for Maryland Peers (RAMP) program.
• Carroll County Health DepartmentstrategicStrategic or Co-development Partner · 20 March 2026Partnership with Westminster Rescue Mission for the Carroll County Peer Workforce Program to increase Certified Peer Recovery Specialists (CPRS) in Carroll County.
• Carroll Community CollegecoreStrategic or Co-development PartnerPartnership for GED/High School Diploma and ESOL programs. CCWD partners with Carroll Community College Adult Education Program to assist youth in meeting graduation requirements and preparing for GED testing. Also partnered for RISE program delivery and career readiness initiatives.
• Carroll County Department of Social Services (DSS)coreStrategic or Co-development PartnerWIOA partner providing workforce development services coordination. Assists with connecting job seekers to additional support services and resources.
• Division of Rehabilitation Services (DORS)coreStrategic or Co-development PartnerMaryland DORS offers programs helping people with disabilities become successfully employed. DORS helps Maryland businesses recruit and retain qualified employees with disabilities and serves as a resource on tax credits, accommodations, and workforce diversity initiatives.
• Maryland Department of LaborcoreStrategic or Co-development PartnerAdministers Unemployment Insurance and workforce programs. CCWD works with MD Labor for job posting management through Maryland Workforce Exchange and access to employment and training services.
• Center for Workforce InclusionminorStrategic or Co-development PartnerAdministers the Senior Community Service Employment Program (SCSEP) providing workforce development services for seniors.
• Carroll County Public SchoolscoreStrategic or Co-development PartnerPartnership for Blueprint for Maryland's Future initiatives including RISE program. CCWD delivers career and college readiness skills through CCPS schools and coordinates job shadow experiences for Blueprint students.
• Carroll County Department of Economic DevelopmentcoreStrategic or Co-development PartnerCCWD is an office of the Carroll County Department of Economic Development. Provides business services including site tours, research, financing, customized proposals, government liaison, and regulatory assistance.
• American Job Center NetworkcoreStrategic or Co-development PartnerCCWD is part of the American Job Center Network providing business and job seeker services to build the local economy. Part of statewide workforce development system.
• Maryland Workforce ExchangecoreTechnology or IntegrationVirtual one-stop network platform for businesses to manage workforce needs. CCWD participates in MWE for job posting management, candidate searches, and labor market information access.

Scale indicators5 records

Recent moves5 records

Expansion highlights6 records

Market position

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/carroll_works
• Facebookfacebook.com/CCBERC

Revenue estimate

Valuation estimate

Number of profiles

Profiles15 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Carroll County Workforce Development