SPOT, Clinique communautaire de santé et d’enseignement

What SPOT, Clinique communautaire de santé et d’enseignement does

SPOT, Clinique communautaire de santé et d'enseignement is a Quebec City-based non-profit community health clinic (OBNL) founded in 2014 to provide free, low-threshold primary healthcare and social services to people experiencing marginalization and social disaffiliation, including people experiencing homelessness, sex workers, people who use drugs, street youth, people without RAMQ health cards, people with precarious immigration status, and Indigenous community members. The organization operates a mobile clinic model without fixed-site infrastructure, rotating through 7 community partner locations across Quebec City (including L'Archipel d'Entraide, Relais d'Espérance, La Dauphine, Lauberivière, YWCA Québec, Centre d'amitié autochtone de Québec, and the SPOT local), with no appointments and no RAMQ card required. Services include symptom evaluation, chronic disease support, blood tests, ITSS screening, dental care, pregnancy follow-up for women without RAMQ, psychology, physiotherapy, psychosocial navigation, and peer support through pairs aidants with lived experience of marginalization. The clinical model is built on expanded nursing practice, harm reduction, interdisciplinary collaboration, and peer-led welcoming, with CIUSSS de la Capitale-Nationale functioning as a bridge to the public health system.

The underlying "technology" is operational and relational rather than digital: a proximity-based distribution architecture that brings care into community organizations where target populations already gather, an interdisciplinary team structure spanning nurses, peer support workers, psychosocial professionals, doctors, dentists, and psychologists, and a teaching mission that funnels 25-30 Université Laval students per year across health and social service disciplines through a dedicated SPOT-UL student committee. The core differentiators are the no-RAMQ, no-appointment access model; integration of peer workers with lived experience; and a harm-reduction philosophy that explicitly serves people excluded from mainstream healthcare. There is no proprietary software, mobile app, or AI/ML component; SPOT has no API, no app, and no disclosed digital tools beyond a Facebook page and email/phone contact.

The business and revenue model is a charitable non-profit structure. All services are free to patients. Revenue streams include individual monetary donations, foundation grants (Bell Let's Talk grants documented in 2019 and 2022), volunteer professional services from doctors and dentists, and in-kind contributions from community partners (premises, human resources, materials). Leadership comprises Marie-Pier Landry as Coordonnatrice générale, Isabelle Mercure as Coordonnatrice de l'enseignement, and Véronique Savard as Coordonnatrice du développement et des opérations. The organization is headquartered at 945, rue des Soeurs-de-la-charité, Bureau 225, Quebec, and operates exclusively within Quebec City with no disclosed expansion plans beyond that geography.

Name

SPOT, Clinique communautaire de santé et d’enseignement

Legal name

SPOT, Clinique communautaire de santé et d'enseignement

Website

https://cliniquespot.org

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

11–50 employees

Short description

SPOT is a Quebec City non-profit mobile community health clinic offering free, no-RAMQ, no-appointment primary care, dental, mental health, perinatal, and peer support services to marginalized populations across 7 rotating community partner locations.

Ownership category

akta.pro rank

Product category

Community Health Services

NAICS

Ambulatory Health Care Services (621), Outpatient Care Centers (6214), Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Misc Health & Allied Services, Nec (8090), Services-Health Services (8000), Services-Specialty Outpatient Facilities, Nec (8093)

akta.pro industry

PRIMARYHLAFAGAC

Retail & Walk-In Primary Care Clinics

Healthcare & Life Sciences/Healthcare Providers & Systems/Primary Care & Community Health Providers

Keywords

• Community health clinic
• Mobile clinic services
• Free primary healthcare
• Harm reduction services
• Peer support nursing

Headquarters

HQ city

Québec

HQ country

Canada

HQ region

North America

Offices7 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. Donations and charitable contributions: Individual monetary donations from citizens who give according to their means. All donations directly support healthcare services for marginalized and disaffiliated people in Quebec City.
2. Foundation and institutional funding: Funding from foundations that finance part of the activities. Health is a collective responsibility.
3. Volunteer professional services: Healthcare professionals (doctors, dentists) offer their time voluntarily, contributing to the organization's capacity to provide services without charge.
4. Partnership resources (in-kind): Community partners share their premises, institutions provide human and material resources, enabling the clinic's operations without traditional revenue generation.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels3 records

Core offering

SPOT operates a mobile community health clinic that travels daily to different partner community organizations in Quebec City, offering free primary healthcare without appointments and without requiring a RAMQ health card. Services include nursing care, chronic disease follow-up, ITSS screening, dental care, perinatal follow-up, psychology, psychosocial navigation, peer support, and health promotion, and the clinic serves as a teaching site for health and social-services students.

Product overview

SPOT is a community health clinic offering a unified model of healthcare and educational services. The clinic provides regular walk-in care (symptom evaluation, chronic disease support, blood tests, ITSS screening) alongside specialized services including dental care, pregnancy follow-up, psychology, and physiotherapy. Supporting services include peer support, psychosocial navigation, and health promotion activities. Student training across multiple disciplines (medicine, nursing, nutrition, pharmacy, physiotherapy, psychology, public health, social work) is integrated into service delivery. All care is free and accessible without RAMQ card or appointments for regular services.

Differentiator

Problem solved

Functional benefit

Products and services

• Regular Healthcare Services Primary care services including symptom evaluation, chronic disease support (diabetes, hypertension, cholesterol), blood tests, and ITSS screening (sexually transmitted infections) offered without appointments to marginalized populations.
• Dental Care Dental services provided by dentists, students, and volunteers for marginalized persons at the Relais d'Espérance community location in Quebec City.
• Pregnancy Follow-up Services Prenatal care for women and people without health insurance in precarious situations, offered one day per week with a team of health professionals, an intervenor, and a perinatal peer supporter.
• Psychology and Psychotherapy Part-time psychologists provide psychotherapeutic follow-up for marginalized individuals, addressing mood management, trauma, emotional regulation, and substance use issues.
• Physiotherapy Rehabilitation care provided by Master's-level physiotherapy students from Université Laval when available at SPOT.
• Psychosocial Navigation Evaluation of needs, referral to appropriate services, preparation for psychotherapy, and guidance through the healthcare system for marginalized patients.
• Peer Support (Paire Aidance) Peer supporters with lived experience of marginalization provide warm welcome, active listening, explain care procedures, share recovery experiences, and help patients navigate the healthcare system.
• Health Promotion and Prevention Educational activities on nutrition, diabetes awareness, chronic pain management, sleep, stress, and anxiety developed by student trainees at SPOT.

Named customers6 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Nine partnerships are on record, tiered core.

• Université LavalcoreStrategic or Co-development PartnerUniversité Laval is a key academic partner. Multiple faculties (health sciences, social sciences) send students for internships at SPOT. The SPOT-UL student committee supports the teaching mission and organizes community engagement activities for students.
• YWCA QuébeccoreStrategic or Co-development PartnerYWCA Québec hosts a SPOT service point (opened 2019) primarily serving women in vulnerable situations. SPOT goes to this location on Thursdays to provide healthcare services.
• Relais d'EspérancecoreStrategic or Co-development PartnerRelais d'Espérance is a community partner hosting SPOT services (Tuesday afternoons) and dental care services for marginalized people. One of the original 5 service points from 2014.
• L'Archipel d'EntraidecoreStrategic or Co-development PartnerL'Archipel d'Entraide hosts SPOT services on Monday mornings. One of the original 5 service points from 2014.
• CIUSSS de la Capitale-NationalecoreStrategic or Co-development PartnerThe regional health and social services institution collaborates with SPOT on perinatal care services for women without health insurance. SPOT acts as a bridge between marginalized populations and the public health system.
• Centre d'amitié autochtone de QuébeccoreStrategic or Co-development PartnerHosts a SPOT service point (7th location added in 2020), providing healthcare access to Indigenous community members.
• La DauphinecoreStrategic or Co-development PartnerCommunity partner hosting SPOT services on Tuesday evenings. One of the original 5 service points from 2014.
• LauberivièrecoreStrategic or Co-development PartnerCommunity organization hosting SPOT services on Wednesdays. One of the original 5 service points from 2014.
• Regroupement pour l'aide aux itinérants et itinérantes de Québec (RAIIQ)coreStrategic or Co-development PartnerRAIIQ was instrumental in the creation of SPOT in 2011-2014, working with health and education stakeholders to establish the community health clinic.

Scale indicators4 records

Recent moves12 records

Expansion highlights5 records

Direct peers

• Plein Milieu: Montreal harm-reduction and community-health organization serving people who use drugs, sex workers, and homeless populations. Directly comparable peer-support-driven, low-threshold model in the same Quebec ecosystem.
• La Maison du Père: Montreal organization offering health care, shelter, and support services to homeless and vulnerable men. Comparable integrated housing-plus-health model with strong volunteer and donor ecosystem.
• Médecins du Monde Canada: Operates clinics and mobile outreach serving uninsured, undocumented, and homeless populations in Montreal and Toronto. Closest analogue to SPOT's no-RAMQ, no-appointment, mobile community-clinic approach.
• Spectre de rue: Montreal street-level harm-reduction and outreach organization with peer workers and mobile clinic-style operations. Same low-threshold, mobile, peer-led approach to marginalized-population health access.
• CACTUS Montréal: Montreal-based community organization providing harm reduction, drug-use support, and health services to marginalized populations. Highly comparable low-threshold, peer-supported model in the same Canadian francophone health-equity space.
• Head & Hands / À Deux Mains: Montreal nonprofit offering free medical, dental, and psychosocial services to youth aged 12-25, including street youth and marginalized communities. Comparable free, low-barrier, harm-reduction-aligned primary care with a teaching component.
• Clinique communautaire de Pointe-Saint-Charles: Long-standing Montreal community health clinic offering primary care, dental, mental health, and outreach to vulnerable populations — same Quebec community-health-centre (CLSC-style) model, including a strong teaching mission.

Regional players

• Centre d'amitié autochtone de Montréal: Montreal Indigenous friendship centre providing health, social, and cultural services to urban Indigenous community — parallel to SPOT's partnership with Centre d'amitié autochtone de Québec, serving a comparable Indigenous urban population.
• Le Chainon: Quebec City women's shelter and community-services organization providing health-adjacent support. Comparable regional Quebec City community-services footprint serving overlapping vulnerable populations.

Others

• Réseau québécois des OSBL d'habitation: Quebec-wide network of nonprofit housing organizations that frequently host community-health interventions like SPOT's. Indirect ecosystem peer, illustrating the type of partner infrastructure SPOT's mobile model depends on.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/clinique.SPOT
• LinkedInlinkedin.com/company/clinique-spot

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds2 records

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about SPOT, Clinique communautaire de santé et d’enseignement