Advanced Urgent Care

What Advanced Urgent Care does

Advanced Urgent Care operates a privately-held, physician-owned ambulatory care practice based in Orland Park, Illinois, with two physical clinic locations in the Chicago metropolitan area (Orland Park at 10 Orland Square Dr and Chicago Midway at 5907 W 63rd St). The practice is led by Mohamad R. Alzein, MD, a board-certified internist with 28 years of cross-acuity experience, and is staffed by a team of 51-100 employees. It serves approximately 15,000 patient visits per year, with a primary care panel of ~10,000 patients under Dr. Alzein, and reports a 95% patient satisfaction rating across more than a decade of operation.

The core service offering bundles urgent care, primary care, and advanced diagnostics under a single roof. Clinical capability is anchored by an in-house stat laboratory, digital X-ray, ultrasound (including echocardiogram), overnight sleep apnea testing suites, and dedicated IV treatment bays that enable ER-equivalent interventions (IV antibiotics, IV steroids, IV fluids) at urgent care pricing. Supporting technology infrastructure is intentionally light and commodity-based: Zocdoc for online appointment booking, Stripe for subscription billing, and EClinicalWorks for the patient portal, with no proprietary software or AI/ML components.

Revenue is generated primarily through fee-for-service patient visits billed to commercial insurance (Blue Cross Blue Shield, Aetna, United Healthcare) and government payers (Medicare, TRICARE, RR Medicare, Wellcare), supplemented by discounted self-pay rates for uninsured patients and a newer recurring subscription channel, the Physician Direct Plan, offered at $125/month, $100/month (3-month commitment), or $999/year with bundled visit allowances and discounts on medications, labs, and imaging. Go-to-market is direct-to-consumer via walk-in traffic, the clinic website, Zocdoc, and patient testimonials, with no employer, referral, or payer steerage channels disclosed.

Name

Advanced Urgent Care

Legal name

Advanced Urgent Care

Website

https://24advancedcare.com

Company type

Private

Founded year

2012

Operating status

Operating

Headcount range

51–100 employees

Short description

Advanced Urgent Care is a privately-held, physician-owned urgent and primary care practice operating two clinics in the Chicago metro area (Orland Park and Chicago Midway), serving ~15,000 patients annually with in-house lab, imaging, IV therapy, and a direct-pay subscription plan under Dr. Mohamad Alzein.

Ownership category

akta.pro rank

Product category

Urgent Care Services

NAICS

Offices of Physicians (62111), Freestanding Ambulatory Surgical and Emergency Centers (621493)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Specialty Outpatient Facilities, Nec (8093)

akta.pro primary industry

Independent/Chain Urgent Care Centers (HLAFADAD)

Keywords

• Urgent care services
• Primary care
• Diagnostic imaging
• Sleep apnea testing
• Direct primary care

Headquarters

HQ city

Orland Park

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Patient visits and medical services: Revenue generated from walk-in and appointment-based patient visits covering urgent care, primary care, diagnostic tests (X-rays, ultrasounds, lab work), and treatment services. Billed to insurance or paid via self-pay.
2. Insurance billing: The clinic accepts most major private insurance plans including Blue Cross Blue Shield, Aetna, United Healthcare, and Medicare. Claims are filed on behalf of patients.
3. Physician Direct Plan subscription: Monthly or annual subscription plans ($125/month, $100/month for 3-month plan, or $999/year) providing defined primary care visits, and discounts on medications, lab tests, diagnostic imaging, and sleep apnea tests.
4. Self-pay / discounted cash pay: Uninsured patients can pay a discounted self-pay rate for services equivalent in quality to insured patients.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Advanced Urgent Care is a physician-owned urgent care and primary care clinic operating two physical locations in the Chicago metropolitan area (Orland Park and Chicago Midway). It delivers non-life-threatening emergency care, ongoing primary care, in-house stat lab testing, digital X-ray and ultrasound imaging, and overnight sleep apnea testing under one roof. The clinic also offers a recurring Physician Direct Plan subscription for direct primary care with discounted services.

Product overview

Advanced Urgent Care operates as a unified medical facility providing urgent care, primary care, and advanced diagnostics under one roof. The core services include Urgent Care for non-life-threatening emergencies, Primary Care for ongoing health management, Stat Emergency Lab Tests with in-house laboratory capabilities, X-Rays and Ultrasound imaging services, and Sleep Apnea Testing. The company also offers a Physician Direct Plan subscription model with Monthly, 3-Month, and Annual options that provide discounted access to office visits, medications, lab tests, and diagnostic imaging services.

Differentiator

Problem solved

Functional benefit

Products and services

• Urgent Care Comprehensive urgent care services for non-life-threatening medical conditions, providing an alternative to emergency room visits with lower costs and shorter wait times. Includes treatment for acute diverticulitis, abscesses, skin conditions, respiratory issues, arthritis, gout, gastroenteritis, and back pain.
• Primary Care Primary care services for ongoing health management and chronic condition management, led by Dr. Alzein and serving approximately 10,000 satisfied patients across the Chicago metropolitan area.
• Stat Emergency Lab Tests State-of-the-art in-house laboratory providing rapid stat diagnostic tests including urine tests, blood work, and emergency tests enabling rapid and accurate diagnosis for conditions such as diverticulitis, abscesses, and gastroenteritis.
• X-Rays and Ultrasound Digital X-ray imaging for diagnosing pneumonia, fractures, and dislocations; ultrasound imaging for abdominal, pelvic, venous, and arterial studies; and echocardiogram capability for cardiac assessment.
• Sleep Apnea Test Overnight sleep apnea testing in dedicated suites to diagnose and treat obstructive sleep apnea for patients experiencing snoring and daytime drowsiness. Physician Direct Plan subscribers receive a 10% discount.
• Physician Direct Plan (Direct Primary Care Subscription) Direct primary care subscription program offering monthly ($125/month or $100/month for the 3-month plan) and annual ($999/year) memberships. Plans include a defined number of office visits per year and substantial discounts on in-house medications, lab tests, diagnostic imaging (X-ray, ultrasound, echocardiogram), and sleep apnea tests. Designed as an alternative to insurance-based primary care for uninsured and cost-sensitive patients.

Quantifiable outcome

• 15,000 patients served annually
• +3 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature4 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• Blue Cross Blue ShieldcoreOthersBlue Cross Blue Shield is accepted as a major insurance provider at Advanced Urgent Care. The clinic files insurance claims on behalf of patients for covered services.
• Aetna HealthcoreOthersAetna Health is accepted as a major insurance provider at Advanced Urgent Care. The clinic files insurance claims on behalf of patients for covered services.
• United HealthcarecoreOthersUnited Healthcare is accepted as a major insurance provider at Advanced Urgent Care. The clinic files insurance claims on behalf of patients for covered services.
• MedicarecoreOthersMedicare is accepted as a government health insurance provider at Advanced Urgent Care.
• Wellcare Health PlansminorOthersWellcare Health Plans is accepted as an insurance provider at Advanced Urgent Care.
• RR MedicareminorOthersRR Medicare is accepted as an insurance provider at Advanced Urgent Care.
• TRICARE (US)minorOthersTRICARE is accepted as a military health insurance provider at Advanced Urgent Care.
• ZocdocminorChannel Partner/ Reseller/ DistributorZocdoc is used as an online appointment booking partner, allowing patients to discover and book appointments with Advanced Urgent Care through the Zocdoc platform.

Scale indicators5 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• NextCare Urgent Care: NextCare is a national chain of independent/chain urgent care centers offering walk-in care, on-site labs, X-ray, and occupational health. Comparable to AUC in service mix and walk-in model but at much larger scale.
• ZoomCare: ZoomCare operates a multi-location urgent care and primary care platform with on-site labs and imaging, transparent pricing, and online booking. It mirrors AUC's combined urgent/primary care model with a stronger tech-forward, direct-pay emphasis.
• CareSpot Urgent Care: CareSpot (and sister brand MedPost) operates urgent care centers offering walk-in care, occupational health, lab, and X-ray. Directly comparable to AUC in service scope, though operates in different geographic markets.
• Physicians Immediate Care: Physicians Immediate Care is a Midwest urgent care chain with multiple Chicago-area locations offering urgent care, occupational health, lab, and X-ray services. Directly comparable to AUC's service mix and Chicago geographic overlap.
• Concentra Urgent Care: Concentra operates a national network of urgent care and occupational health clinics with on-site lab, X-ray, and employer-focused services. Comparable to AUC in urgent care + occupational health model with much larger employer contract footprint.

Emerging players

• One Medical: One Medical (now part of Amazon) offers membership-based primary care with same-day appointments and on-site labs. Comparable to AUC's Physician Direct Plan subscription model and combined primary/urgent care scope, with stronger technology stack.

Broad incumbents

• CVS MinuteClinic: MinuteClinic operates retail clinic locations inside CVS pharmacies offering walk-in urgent care, vaccinations, and basic primary care. Comparable as a competing lower-acuity care channel but with much broader geographic footprint and parent (CVS Health) integration.
• NorthShore University HealthSystem: NorthShore (now part of Endeavor Health) operates Chicago-area hospitals and outpatient immediate care centers with on-site labs and imaging. Comparable as a Chicago urgent care competitor with strong payor integration and brand recognition.
• Walgreens Healthcare Clinic: Walgreens VillageMD and similar retail clinic concepts provide walk-in primary and urgent care services in retail pharmacy locations. They overlap with AUC on urgent care scope but operate at vastly larger scale through retail real estate.

Regional players

• DuPage Medical Group: Duly Health and Care (formerly DuPage Medical Group) is a large Chicago-area multi-specialty physician group offering primary care, urgent care, imaging, and lab services. Comparable as a regional Chicago-based multi-service physician practice competing for the same patient base.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/24advancedcare
• Facebookfacebook.com/24urgentcare
• LinkedInlinkedin.com/company/advanced-urgent-care-24-hr

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Advanced Urgent Care