CENARIO

What CENARIO does

CENARIO systems GmbH is a privately held German IT systems company headquartered in Grünwald near Munich, founded in 1986 and operating since 1991 as a specialist in safety-and-security software. Originally established under the names VCS Computer Systeme GmbH and Lohse+Schilling GmbH, the company shifted from general IT and industrial assembly components to building software for authorities and organisations with safety and security tasks (BOS) and for companies with high safety and confidentiality requirements. All solutions are developed in Munich, and the company is led by Managing Directors Christian Rattner and Hagen Völzke.

The portfolio is a modular, browser-based software suite organised across three categories: Krisenmanagement (crisis management), Business Continuity Management, and Einsatzleitsystem (incident management). It includes 17 active products — CENARIO ilias (collaboration platform for headquarters and crisis teams, also released as iOS and Android apps), CENARIO action (central control-room software for dispatchers), CENARIO graphics (geographic information system used by several federal police forces), CENARIO 4secret (confidential collaboration tool), CENARIO wiki (knowledge base with auto-referencing), and supporting modules (wellprepared, hyperguard, statusreport, fisweb, gpsweb, scan, maintainweb, tellit+, towweb, rwmweb, allinone) — plus two discontinued lines (situation and fukola). Solutions are deployed either as cloud services hosted exclusively on servers in Germany or as on-premise installations adapted to customer IT infrastructure, with 24/7/365 availability for operational systems.

Revenue is generated through modular software licensing (on-premise or cloud) supplemented by professional services: training (individual, group, train-the-trainer), IT systems services (network, virtualization, remote maintenance, on-site service), software maintenance and hardware support with 24/7 availability, and consulting and concept development for corporate security. The go-to-market is exclusively direct enterprise sales with no public pricing; deals are tailored per customer through consultation, software delivery, project management, and service. Customers include German federal and state police forces, fire departments, civil-protection organisations, integrated control centres, banks, insurance companies, and large enterprises with high safety requirements, with the company reporting more than 25,000 daily active users. The business carries no external institutional investors, and an affiliated entity (CENARIO solutions oHG) was dissolved in December 2021 with all operations consolidated under CENARIO systems GmbH.

Name

CENARIO

Legal name

CENARIO systems GmbH

Website

https://cenario.de

Company type

Private

Founded year

1986

Operating status

Operating

Headcount range

11–50 employees

Short description

CENARIO systems GmbH is a German privately-held software company, founded in 1986, that develops a modular browser-based suite for crisis management, incident management, and business continuity, primarily serving German safety-and-security authorities, police, fire departments, and security-sensitive enterprises.

Ownership category

akta.pro rank

Product category

Crisis and Incident Management Software

NAICS

Software Publishers (513210), Computer Systems Design and Related Services (54151), Computer Facilities Management Services (541513)

SIC

Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Compliance, GRC Workflow & Audit Automation Platforms (HDAEAHAL)

akta.pro secondary industries

Governance, Risk & Compliance (GRC) Platforms (BPAEAPAA), Records Management, Information Governance & Retention (BPAEAPAO)

Keywords

• Crisis management software
• Incident management systems
• Business continuity management
• Emergency response software
• Confidential collaboration tools

Headquarters

HQ city

Leun

HQ country

Germany

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Software Licensing: Modular software licensing with multiple license and deployment models. Products are offered as on-premise or cloud-based solutions (cloud service with servers exclusively in Germany). License models include flexible options for different customer requirements.
2. Training Services: Training and instruction services including in-house trainings, train-the-trainer, and training of situation managers or users. Offered for individuals, groups, and multi-user environments.
3. IT Services and System Service: IT systems company services including networks, system extensions, server, virtualisation, safety, remote maintenance, on-site service, and phone support. Services include system analysis, system integration and system architecture, and business process analysis.
4. Software Maintenance and Hardware Support: Software maintenance and hardware support. Service team available for qualified and fast service on location or with remote diagnostics. Support for operational systems guaranteed 24 hours a day, 7 days a week.
5. Consulting and Concept Development: Consultation and conception services for corporate security concepts. Individual solutions custom-made for customer requirements.

Go-to-market motion2 records

Distribution channels1 record

Marketing channels3 records

Core offering

CENARIO systems GmbH develops and licenses a modular software suite for crisis management, incident management, and business continuity management. Core platforms include CENARIO ilias for crisis headquarters collaboration, CENARIO 4secret for confidential communication, and CENARIO action for central control room operations, supported by modules for GIS mapping, GPS tracking, knowledge management, training simulation, documentation, and external device integration. The suite is sold to authorities and organisations responsible for safety and security (BOS) and to large enterprises such as banks and insurance companies, available as on-premise or cloud deployments hosted exclusively on German servers.

Product overview

CENARIO offers a modular software suite organized across three main product categories: Disaster Management (Krisenmanagement), Business Continuity Management, and Incident Management (Einsatzleitsystem). The core platform includes CENARIO ilias for collaboration and CENARIO action as the central control center software, with specialized modules like CENARIO graphics (geographic information system), CENARIO wiki (knowledge base), CENARIO 4secret (confidential collaboration), and CENARIO wellprepared (training). The incident management suite provides comprehensive control room solutions including CENARIO action (main software), CENARIO graphics (GIS module), CENARIO fisweb (information system), CENARIO tellit+ (information service), CENARIO scan (map digitization), CENARIO maintainweb (data administration), CENARIO gpsweb (GPS tracking), CENARIO allinone (workstation solution), CENARIO towweb (towing service), and CENARIO rwmweb (broadcast warnings). Additional modules include CENARIO hyperguard for external device interfaces and CENARIO statusreport for documentation. Two products are noted as discontinued: CENARIO situation and CENARIO fukola.

Differentiator

Problem solved

Functional benefit

Products and services

• CENARIO ilias Collaboration software for headquarters supporting crisis and emergency management with information and communication platform features. Gathers all relevant data and information during a crisis and makes them available to persons in charge, available as iOS and Android apps.
• CENARIO 4secret Application for confidential collaboration in headquarters and teams, designed for secure communication and data exchange with comprehensive security architecture. Features coordinated information and communication, secure data exchange, audit compliance, and tamper-free documentation. Also available as a cloud service with servers exclusively in Germany.
• CENARIO action Central control center software for dispatchers in regional control centers, cooperative headquarters, emergency services, fire departments, civil protection, police forces and security centers. Supports continuous operation management free of media disruption from incident through to inter-regional headquarter completion, with SMS alarm, FMS/GPS support, 24/7/365 operation, and high availability.
• CENARIO graphics Geographic information system providing graphic and map module functionality for action management. Features automatic situation map, operation statistics, geostatistics, high scalability, and embedding of graphics. Used by several federal police forces nationwide.
• CENARIO fisweb Browser-based information system for headquarters. Decision makers are informed clearly and easily about every situation. Offers browser-based access (reading permission only) in VPN on all operational/tactical information, with real-time supervision, comfortable full-text search in journals, and geographical support.
• CENARIO gpsweb Browser-based visualization (reading access only) in VPN of all vehicles with GPS equipment. Particularly interesting for special police forces and mobile special response units. No data saved on user computers.
• CENARIO scan Central administration module for maintaining geographical information (scans, import and export of maps and objects). Enables self-creation of complete graphic and geographic database, with independence from contractors, high flexibility, cost advantages, and no confidential information shared with others.
• CENARIO maintainweb Browser-based data administration module (reading and writing rights) for authorized users. Allows uploading of location and situation related information, directives or checklists and making them available for certain positions.
• CENARIO tellit+ Browser-based information service for authorized users. Authorized users can access all tactical information necessary for their work from outside the headquarters. Reading access only for security reasons; all changes on continuous incidents are made in the headquarters.
• CENARIO allinone Combines functions of CENARIO action and CENARIO graphics for single-user workstations. A situation report can be additionally opened if required. Enables easy and cost-effective integration of smaller departments or branch offices without new headquarters hardware.
• CENARIO towweb Module for the entire towing procedure: from information about which towing service is in charge, where a vehicle is towed and placed, to the completion of the procedure. Special application for regulatory agencies and municipal polices doing duties relating to parked cars.
• CENARIO rwmweb Module for viewing and researching broadcast warning messages from the control centre. Current warning messages are displayed clearly. Completed event messages can be searched, displayed or processed by time. Integration with CENARIO graphics for incident visualization on a map.
• CENARIO wellprepared Flexible training software designed to train teamwork of headquarters during incidents like in real life. Simulation exercises and direction books are easily generated. Trainees are confronted with pre-set events constantly or ad hoc. Enables repetition of training sessions and benchmarking to evaluate learning process. PDV 100 / FwDV 100 compliant.
• CENARIO wiki Online available knowledge base for Business Continuity Management. Provides quick access to relevant documents such as civil protection plans, emergency plans, instructions, and checklists. Always up to date, available for everyone involved, and easy to maintain. Features intelligent link management (auto and cross-referencing) and attachment of any available information and files.
• CENARIO hyperguard Interface for external devices providing a central overview of all analyses of devices used with CENARIO applications, regardless of location. Allows commenting on measured data, communicating with others involved, and controlling necessary procedures. Unlimited number of connected devices.
• CENARIO statusreport Easy-to-use tool for documentation of situation management with easy allocation and tracking of tasks and responsibilities. For incident management at control rooms, task forces or headquarters. Processing status for tasks is visible to everyone involved and can be reconstructed in the log at any time. Meets requirements of risk management organisations for an incident management system with legally compliant documentation.
• BOS-Service Training Training and instruction services including in-house trainings, train-the-trainer, and training of situation managers or users for CENARIO products. Offered for individuals, groups, and multi-user environments.
• BOS-Service System Service IT systems company services including networks, system extensions, server, virtualisation, safety, remote maintenance, on-site service, and phone support. Includes system analysis, system integration and system architecture, and business process analysis. Service team available for qualified and fast service on location or with remote diagnostics. Support for operational systems guaranteed 24 hours a day, 7 days a week.
• Consulting and Concept Development Consultation and conception services for corporate security concepts. Individual solutions custom-made for customer requirements.

Quantifiable outcome

• More than 25,000 people responsible for safety and security work with CENARIO products day and night, 24/7.
• +1 more outcomes

Named customers5 records

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability1 record

Feature16 records

Partnerships

One partnership is on record.

• mindD:sign | Satz • Grafik • DesignminorOthersmindD:sign (Lisa Antonacci) provided graphics, design, and implementation services for the CENARIO website, as acknowledged in the legal notice and photograph credits sections of the website.

Scale indicators3 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• Motorola Solutions (CommandCentral): Motorola Solutions' CommandCentral platform offers command-and-control, incident, and records management for public safety agencies, closely overlapping CENARIO's control room and incident management offering.
• Juvare: Juvare's eICS and EMTrack platforms provide emergency management, mass casualty, and incident response software for government and healthcare — directly comparable to CENARIO's crisis management and incident management modules.
• Everbridge: Everbridge provides critical event management, mass notification, and crisis management software for enterprises and government — directly competing with CENARIO ilias and 4secret for crisis and confidential collaboration workloads.
• Hexagon Safety & Infrastructure (HxGN OnCall): Hexagon's HxGN OnCall suite provides computer-aided dispatch, incident management, and GIS for police, fire, and emergency services worldwide — directly comparable to CENARIO's action and graphics modules serving BOS customers.
• Frequentis: Frequentis, headquartered in Austria, supplies control room and dispatch solutions for public safety, aviation, and maritime — a comparable European control-roomsoftware player to CENARIO action.

Regional players

• ELO Digital Office: ELO Digital Office is a German enterprise content management and records management vendor whose solutions compete for the document, retention, and auditing workflows underpinning CENARIO wiki and statusreport.

Broad incumbents

• SAP GRC: SAP's GRC suite addresses risk, compliance, and audit for large enterprises — relevant competitor for CENARIO's enterprise/banking/insurance BCM and risk documentation use cases, though broader in scope.
• Airbus Defence and Space (Public Safety): Airbus offers secure communications, command-and-control, and public safety solutions as part of a much broader portfolio, competing with CENARIO in the German and European BOS market but not specialising in incident/crisis workflow software.
• ServiceNow (GRC / Incident Management): ServiceNow's GRC and Incident Management modules compete for enterprise BCM and incident workflows; CENARIO ilias, statusreport, and 4secret position against them in regulated and confidentiality-sensitive accounts.
• Atos (Public Safety & Defense): Atos delivers large-scale public safety, security, and mission-critical systems integrations across Europe, overlapping with CENARIO's enterprise and government safety-security segment but as a generalist SI.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/cenario-systems-gmbh

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CENARIO