CRIAS

What CRIAS does

CRIAS (Centre Régional d'Information pour l'Agir Solidaire) is a French non-profit association (loi 1901) headquartered in Lyon that delivers a portfolio of prevention, support, and adapted-solution services to vulnerable adults — primarily elderly persons, people with disabilities, and their caregivers — alongside professional services for ESMS (social and medico-social establishment) staff and home care workers. The organization operates across the Auvergne-Rhône-Alpes region, structured around four missions: elder maltreatment prevention, home adaptation for autonomy, gerontological culture, and caregiver support. Its core service lines include CICAT-ELSA, an information and advice center on technical aids that incorporates a physical demonstration apartment where occupational therapists guide clients through adaptive equipment; the Équipe Mobile d'Ergothérapeutes (EME), a mobile occupational therapy team that conducts on-site assessments and staff training inside ESMS establishments; the TEMIS evaluation and mediation service, delivered jointly with Centre de la Famille et de la Médiation to address sensitive relational and conflict situations in care settings; and RhônALMA, the regional coordinating center for the national 3977 anti-maltreatment hotline. CRIAS additionally runs Qualiopi-certified training programs (AP ASD, PRAP 2S, ALM) and the Au 37Bis third-place community venue opened in 2025.

The organization's underlying infrastructure combines a physical headquarters at 28 Rue Etienne Richerand (Lyon 3rd arrondissement), the ELSA demonstration apartment, the Au 37Bis venue in Presqu'île, a mobile field team, and a regional event calendar spanning dozens of partner locations across the Rhône-Alpes. The underlying service technology consists of certified occupational therapy protocols (INRS-validated for training), structured assessment methodologies (TEMIS 1h30-2h consultation sessions), and curated equipment catalogs rather than software platforms. CRIAS generates income through a hybrid non-profit model: free individual services, paid professional training at €900 per day (7 hours), quote-based TEMIS evaluations, annual membership dues, and institutional grants from a diversified set of financial partners (AG2R La Mondiale, Groupe APICIL, Malakoff Humanis, CARSAT Rhône-Alpes, Métropole Grand Lyon, Ville de Lyon, Villeurbanne, ARS Auvergne-Rhône-Alpes). Distribution is primarily direct and partner-mediated: the EME team travels to ESMS sites; CICAT-ELSA delivers consultations both at the apartment and via partner organizations; and Au 37Bis serves as a community anchor. Customer segments are split between vulnerable adults and caregivers receiving free services, and ESMS professionals purchasing certified training and specialized interventions.

Name

CRIAS

Legal name

CRIAS

Website

https://crias.fr

Company type

Private

Founded year

1979

Operating status

Operating

Headcount range

1–10 employees

Short description

CRIAS is a Lyon-based French non-profit association providing prevention, support, and adaptive solutions for vulnerable adults (elderly, disabled), caregivers, and social/healthcare professionals through demonstration centers, mobile occupational therapy, anti-maltreatment services, and Qualiopi-certified training across the Auvergne-Rhône-Alpes region.

Ownership category

akta.pro rank

Headquarters

HQ city

Lyon

HQ country

France

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Free Individual Services: CRIAS provides free listening, advice, and guidance services to individuals (seniors, people with disabilities, caregivers) including occupational therapy consultations, maltreatment support via RhônALMA hotline, and information workshops.
2. Professional Training Services: Certified training programs for professionals in the social, health, and medico-social sectors including AP ASD (Animateur Prévention en structures d'Aide et de Soins à Domicile), PRAP 2S, and custom training packages. Training delivered in partnership with CARSAT Rhône-Alpes and INRS certified trainers.
3. Sensitive Situations Evaluation (TEMIS): Evaluation and mediation services for ESMS professionals dealing with conflict situations. Cost is quote-based.
4. Financial Partner Funding: Funding from financial partners including AG2R La Mondiale, Groupe APICIL, Carsat Rhône-Alpes, Métropole Grand Lyon, Ville de Lyon, and Ville de Villeurbanne supports operational activities.
5. Membership Dues: Annual membership subscriptions support the association's mission. Bulletins d'adhésion are available (2022, 2024 editions referenced).

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

CRIAS is a French non-profit association providing free prevention, advisory, and support services to elderly individuals, people with disabilities, and caregivers, alongside certified training and consulting for healthcare professionals. Its portfolio centers on an assistive-technology information center with a demonstration apartment (CICAT-ELSA), a mobile occupational-therapy team (EME), a mediation service for sensitive situations (TEMIS), certified professional training programs (AP ASD, PRAP 2S), and a community third-place venue (Au 37Bis). Revenue is generated primarily through professional training fees, partner funding, and grants from public authorities and complementary pension insurers.

Product overview

CRIAS (Centre Régional d'Information pour l'Agir Solidaire) is a non-profit association providing a comprehensive ecosystem of services for elderly persons, people with disabilities, caregivers, and professionals. The portfolio centers on three core offerings: (1) CICAT-ELSA, which combines an information center with a demonstration apartment (Appartement ELSA) where occupational therapists provide personalized consultations on technical aids and home adaptations; (2) the Équipe Mobile d'Ergothérapeutes (EME) and TEMIS/ Gestion des situations sensibles, which deliver professional assessments and mediation services in social and medical-social establishments; and (3) an accredited training program (Qualiopi-certified) including the certifying AP ASD and PRAP 2S formations. Additional services include Au 37Bis (a collaborative third-place space), RhônALMA (the regional 3977 anti-abuse hotline center), and thematic information workshops covering fall prevention, assistive technologies, and elder abuse awareness.

Differentiator

Problem solved

Functional benefit

Brands

• CICAT-ELSA: Centre d'Information et de Conseils en Aides Techniques - demonstration apartment for assistive equipment and home modifications
• RhônALMA
• Au 37Bis
• EME
• TEMIS
• AP ASD

Products and services

• CICAT-ELSA (Centre d'Information et de Conseil en Aides Techniques) Free, independent information and advice center on technical aids and equipment for people with loss of autonomy, elderly individuals, and people with disabilities, including the demonstration apartment where equipment can be tested hands-on.
• Appartement ELSA (Équiper son Logement en Solutions Adaptées) Demonstration apartment in Lyon's 3rd arrondissement where occupational therapists provide personalized consultations and visitors can test kitchen adaptations, bathroom modifications, and assistive technologies for daily living.
• Équipe Mobile d'Ergothérapeutes (EME) Mobile occupational therapy team that intervenes on-site in Social and Medical-Social Establishments (ESMS) to assess residents' physical and cognitive capacities, recommend adaptive aids, and train care staff on proper use of technical aids.
• Dispositif TEMIS - Gestion des situations sensibles Mediation and evaluation service for sensitive relational situations in ESMS, co-animated with a gerontology mediator and a family mediator from the Centre de la Famille et de la Médiation, providing 1h30-2h consultation sessions with the establishment manager and relevant professionals.
• Au 37Bis Collaborative third-place venue in central Lyon's Presqu'île hosting meetings, workshops, conferences, and intergenerational social activities; also houses the Spot Seniors for the 1st and 2nd arrondissements. Capacity up to 40 people.
• Ateliers d'information et de prévention Collective information workshops covering fall prevention, hearing and vision health, daily living aids, technological tools (domotics, connected objects), and prevention of elder abuse, including sessions at the ELSA demonstration apartment and partner venues.
• Formation AP ASD (Animateur Prévention en structures d'Aide et de Soins à Domicile) Certifying training program for prevention animators in home care and healthcare structures, developed in partnership with CARSAT Rhône-Alpes, integrating pedagogical sessions and practical implementation in companies.
• Formation Acteur PRAP 2S (Prévention des Risques liés à l'Activité Physique - secteurs Sanitaire et Social) Certifying training on physical risk prevention for healthcare and social sector workers, enabling organizations to integrate prevention into their general policy.
• Formation Manutention et Aide à la Mobilité (ALM) Training on proper handling techniques and use of transfer devices for ESMS professionals, including skill updates and good practices for preventing physical strain.
• Diagnostic Bien Chez moi Home assessment conducted by occupational therapists for Grand Lyon residents, providing personalized analysis and recommendations for comfort and safety adaptations, with a detailed report. Fully funded by complementary retirement funds for eligible AGIRC-ARRCO beneficiaries over 75.
• RhônALMA - Service de lutte contre la maltraitance Regional listening center for the national 3977 anti-abuse hotline, providing confidential and anonymous support, analysis, and guidance for victims and witnesses of elder abuse or abuse against people with disabilities.

Quantifiable outcome

• 97% training satisfaction rate
• +2 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• CARSAT Rhône-AlpescoreStrategic or Co-development PartnerPension and occupational health insurance fund (Caisse d'Assurance Retraite et de la Santé au Travail). Partnership for deploying professional risk prevention training programs including 'Animateur Prévention' and 'Acteur PRAP 2S' certifications.
• CFM Centre de la Famille et de la MédiationcoreStrategic or Co-development PartnerPartnership for the TEMIS evaluation service - specialized mediation for sensitive relational situations in ESMS establishments. Jointly animates 1h30-2h consultation sessions with professionals facing conflict situations.
• ALERTE AssociationcoreStrategic or Co-development PartnerCollaborative partner for Au 37Bis third-place venue. ALERTE provides telecare services and has been operating for nearly 45 years. The partnership enriches CRIAS's offer with telecare solutions and concierge services supporting autonomy.
• INRS (Institut National de Recherche et de Sécurité)coreStrategic or Co-development PartnerNational institute for research and occupational safety. CRIAS trainer Hélène Dabet is INRS certified for delivering 'Animateur Prévention' training programs.
• RhônALMAcoreStrategic or Co-development PartnerRegional center for the national 3977 anti-maltraitance hotline. CRIAS coordinates RhônALMA activities as part of the 3977 federation against maltraitance.
• ACPPA GroupeminorOthersSenior care services provider in the network of partners for referrals and collaboration.
• Vivre et DomicileminorOthersHome care service provider partner for dependency support.
• L'EntraideminorOthersHome assistance services partner facilitating daily life at home.
• UNAPPARTÉminorOthersNetwork partner for housing and autonomy solutions, with locations including Grenoble.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• APF France handicap: French disability association providing support services, accessibility advice, and advocacy for people with disabilities. Directly comparable as a non-profit offering adapted solutions and accessibility guidance to disabled persons and their families, though with national scope.
• France Alzheimer et maladies apparentées: French non-profit dedicated to supporting people with Alzheimer's and related diseases, including caregiver support and professional training. Directly comparable in mission (vulnerable elderly + caregivers + professional training) and non-profit association structure, but specialized on dementia.
• Handéo: French non-profit federation developing quality labels and professional services for disability home support. Closely comparable in building professional standards and training resources around disability and autonomy support services.
• Les Petits Frères des Pauvres: French non-profit supporting isolated elderly people through companionship and tailored assistance programs. Comparable in non-profit elderly-services space with similar focus on autonomy, prevention, and human-centered support models.
• Fédération 3977 contre la maltraitance: National federation coordinating the 3977 anti-maltreatment hotline of which RhônALMA (coordinated by CRIAS) is a regional member. Directly comparable as the umbrella network for the same maltreatment-prevention service line that CRIAS operates regionally.
• ADMR (Fédération Nationale): French federation of home-care associations providing services to elderly, disabled, and families. Directly comparable because it delivers similar non-medical autonomy/home-support services, professional training, and operates through a regional association model.

Broad incumbents

• UNA (Union Nationale de l'Aide, des Soins et des Services aux Domiciles): French federation of home help, care, and services associations serving elderly and disabled persons. Comparable as a national-scale non-profit association providing similar autonomy-support and home services, with a federated regional structure.
• UNAF (Union Nationale des Associations Familiales): French national federation of family associations supporting caregivers and vulnerable persons nationwide. Comparable because it operates in the same non-profit caregiver-support and family-services space, but at national scale and broader scope than CRIAS's regional focus.
• Croix-Rouge française: Major French humanitarian organization providing elderly support, home care, and caregiver services across the country. Comparable as a large non-profit delivering similar autonomy and elderly-assistance services, though much broader in mission.
• UNAPEI: French federation of associations supporting people with intellectual disabilities and their families, providing professional training and adapted services. Comparable as a non-profit federation offering services and training to vulnerable persons and professionals, but focused on intellectual disability.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/@elsacrias7258
• Facebookfacebook.com/crias.mieuxvivre
• LinkedInlinkedin.com/company/crias-mieux-vivre

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CRIAS