Operation Mercy
Operation Mercy is a Sweden-based international relief and development organization founded in 1991, delivering community-led health, disability, women's empowerment, vocational training, sport, and agriculture programs across nine countries in Central Asia, North Africa, the Middle East, and the Balkans.
- Company typePrivate
- Founded1991
- HeadquartersÖrebro, Sweden
- Headcount251–500
- GTM typeB2C
- OfferingServices
Operation Mercy firmographics
Firmographics- Name
- Operation Mercy
- Legal name
- Operation Mercy
- Website
- https://mercy.se
- Company type
- Private
- Founded year
- 1991
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Short description
- Operation Mercy is a Sweden-based international relief and development organization founded in 1991, delivering community-led health, disability, women's empowerment, vocational training, sport, and agriculture programs across nine countries in Central Asia, North Africa, the Middle East, and the Balkans.
- Ownership category
- akta.pro rank
Operation Mercy industry classification
Industry- Product category
- Humanitarian Aid and Community Development Services
- NAICS
- Individual and Family Services (6241), Emergency and Other Relief Services (624230), Services for the Elderly and Persons with Disabilities (62412)
- SIC
- Services-Social Services (8300), Services-Health Services (8000)
- akta.pro primary industry
- Humanitarian-Development-Peace Nexus & Resilience Programming (BPADAEAK)
- akta.pro secondary industries
- Health, Population & WASH Aid Programs (BPADABAC), Humanitarian Health & Emergency Medical Relief NGOs (HLAJAKAE), Refugee, IDP & Migration Humanitarian Assistance (BPAGAAAH)
Keywords
Where Operation Mercy is headquartered
LocationHeadquarters
- HQ city
- Örebro
- HQ country
- Sweden
- HQ region
- Europe
Offices1 record
Markets served
Operation Mercy business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Others
Revenue model
- Donations and Charitable Contributions: Operation Mercy operates as an international relief and development organization funded primarily through charitable donations. The organization accepts donations through its website and is registered with Svensk Insamlingskontroll (Swedish Foundation for fundraising control) which ensures quality control of donation management.
Go-to-market motion1 record
Distribution channels1 record
Marketing channels3 records
Operation Mercy product offering
Product offeringCore offering
Operation Mercy is an international relief and development organization that delivers community-based humanitarian programs to vulnerable populations in Central Asia, North Africa, and the Middle East. Its portfolio covers community health, disability rehabilitation, women's empowerment, vocational training, sport-based development, and sustainable agriculture, delivered through long-term in-country presence and supported by charitable donations.
Product overview
Operation Mercy is an international relief and development organisation established in 1991, currently working in Central Asia, North Africa, and the Middle East. The organization operates through six core program Touch Points: Community Health, Community Based Rehabilitation, Women's Empowerment, Vocational Training and Character Formation, Sport and Development, and Sustainable Agriculture. These programs are implemented across ten countries (Afghanistan, Iraq, Jordan, Kazakhstan, Kyrgyzstan, North Macedonia, Morocco, Pakistan, Tajikistan, and International/Disaster Preparedness) and supplemented by country-specific initiatives such as Scholarship Programs, Adaptive Equipment services, Keystone character development, and STEP programs. The organization is headquartered in Örebro, Sweden, and is registered with Svensk Insamlingskontroll for quality control of donation management.
Differentiator
Problem solved
Functional benefit
Products and services
- Community Health
Companies that use Operation Mercy
Customer profileSegments4 records
Ideal customer profiles2 records
Operation Mercy technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Operation Mercy partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Svensk InsamlingskontrollcoreOperation Mercy is a member in good standing with Svensk Insamlingskontroll (the Swedish Foundation for fundraising control), who ensures quality control of donation management for Swedish-based charities. This membership provides regulatory oversight and accountability for the organization's fundraising practices.
Scale indicators1 record
Recent moves5 records
Expansion highlights4 records
Operation Mercy competitors and assessment
Company assessmentDirect peers
- Medair: Faith-based emergency relief and recovery organization operating in conflict-affected and fragile contexts with health, shelter, and livelihoods programming analogous to Operation Mercy's touch points.
- Relief International: Humanitarian NGO delivering integrated relief and development programs across the Middle East, Africa, and Asia with health, livelihoods, and community engagement work comparable to Operation Mercy's portfolio.
- HEKS/EPER (Swiss Church Aid): Swiss Protestant aid organization delivering integrated community development, humanitarian aid, and migration/displacement programming — closely aligned in profile, governance, and program mix to Operation Mercy.
- Tearfund: Faith-based international relief and development organization with a comparable profile: community-led programming, multi-country presence, focus on poverty and disaster response, and European donor base.
- Mission East: Denmark-based international relief and development organization with a similar size profile, European donor base, and community-based programming in Central Asia and the Middle East overlapping Operation Mercy's geography.
- Dorcas: Dutch faith-based international NGO running community development, livelihoods, and emergency response programs in fragile contexts with comparable scale and operational model to Operation Mercy.
Broad incumbents
- Islamic Relief Worldwide: International faith-based humanitarian NGO running integrated emergency relief, health, livelihoods, and community development programs across many of the same regions as Operation Mercy.
- World Vision: Large faith-inspired international NGO running multi-sector community development, health, and livelihoods programs across fragile and conflict-affected contexts comparable to Operation Mercy's geographies.
- Mercy Corps: Global humanitarian and development organization operating across multiple regions with integrated relief-plus-development programming similar to Operation Mercy's model, though at materially larger scale.
Emerging players
- ShelterBox: International disaster relief charity providing emergency shelter and essential household items; partially overlapping with Operation Mercy's humanitarian focus but narrower in scope (shelter-only).
Market position
Strengths4 records
Weaknesses4 records
Competitive moat3 records
Key risks5 records
Key highlights6 records
Customer concentration
Operation Mercy social profiles
Digital presenceOperation Mercy compliance and trust
Trust signalCompliance1 record
Operation Mercy financial estimates
Financial estimateRevenue estimate
Valuation estimate
Operation Mercy leadership team
Management profileNumber of profiles
Operation Mercy funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Operation Mercy M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Operation Mercy
What does Operation Mercy do?
Operation Mercy is an international relief and development organization that delivers community-based humanitarian programs to vulnerable populations in Central Asia, North Africa, and the Middle East. Its portfolio covers community health, disability rehabilitation, women's empowerment, vocational training, sport-based development, and sustainable agriculture, delivered through long-term in-country presence and supported by charitable donations.
Is Operation Mercy a public or private company?
Operation Mercy is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Operation Mercy founded?
Operation Mercy was founded in 1991. It employs 251 to 500 people.
Where is Operation Mercy based?
Operation Mercy is headquartered in Örebro, Sweden, in the Europe region.
How does Operation Mercy make money?
One revenue line is on record: donations and Charitable Contributions.
Who are Operation Mercy's main competitors?
Direct peers on record are Medair, Relief International, HEKS/EPER (Swiss Church Aid), Tearfund, Mission East and Dorcas. Broad incumbents are Islamic Relief Worldwide, World Vision and Mercy Corps. ShelterBox is listed as an emerging player.
Does Operation Mercy have an API?
No public API is recorded for Operation Mercy.
What industry is Operation Mercy in?
Operation Mercy's product category is Humanitarian Aid and Community Development Services. Its primary akta.pro industry code is BPADAEAK, Humanitarian-Development-Peace Nexus & Resilience Programming, with a secondary code of BPADABAC, Health, Population & WASH Aid Programs. Its NAICS code is 6241 and its SIC code is 8300.