IMEX

What IMEX does

IMEX (Agencia de Aduanas IMEX S.A.S. Nivel 1) is a Colombian customs brokerage and integrated logistics agency founded in 1981 in Cartagena de Indias. The company holds the Nivel 1 (Level 1) authorization from DIAN under Resolution 6060 of 2009 (Code DIAN 066), the highest tier of customs agency licensing in Colombia, enabling it to handle the full range of import, export, and transit customs operations. IMEX serves enterprise clients across eight industrial verticals — infrastructure and construction, mining and energy, petrochemicals and chemicals, automotive, agroindustry and food, manufacturing, and tourism — providing end-to-end services that include customs brokerage, legal representation before customs authorities, national and international transport, storage and distribution, cargo insurance, and advisory on special regimes such as Plan Vallejo and free trade zones.

The company operates a suite of internal proprietary platforms to support operations: a Document Management System (Software Gestión Documental) for digitization and custody of trade documents; an Internal Reporting Platform (Reportes Internos) for customized operational, accounting, and HR reports; and Power BI-based Foreign Trade Management Dashboards for real-time visualization of volumes, costs, timing, and compliance metrics. These connect to customs authorities via EDI interfaces. IMEX holds BASC certification (founding member, valid through 2025-2026), ISO 9001:2015, ISO 14001:2015, ISO 45001:2018, and NORSOK S-WA-006:2020 certifications. The firm is a member of FITAC, the Colombian Federation of Logistics Agents in International Trade.

IMEX generates revenue through transaction-based customs brokerage fees plus professional services fees for legal advisory, transport and storage, and training. Pricing is negotiated per operation and is not publicly disclosed. Services are sold direct via a national network of eight offices (Cartagena HQ, Bogotá, Barranquilla, Santa Marta, Medellín, Buenaventura, Apartadó, Ipiales) covering Colombia's Caribbean and Pacific ports, major inland cities, and border regions. The company pursues a dual go-to-market: direct service to importers and exporters through its office network, and enterprise field sales targeting large industrial accounts. Strategic alliances with Grupo Tractocar (transport) and UTC Overseas (international freight forwarding) extend the integrated offering. The company is privately held as a Sociedad por Acciones Simplificada (S.A.S.), with no external investors or parent company identified in available data; leadership consists of General Manager I. Benedetti Navarro.

Name

IMEX

Legal name

Agencia de Aduanas IMEX S.A.S. Nivel 1

Website

https://imex.com.co

Company type

Private

Founded year

1981

Operating status

Operating

Headcount range

51–100 employees

Short description

IMEX is a Colombian Nivel 1 customs brokerage and integrated logistics agency, founded 1981 in Cartagena, serving enterprise clients across infrastructure, energy, petrochemicals, automotive, agroindustry, and manufacturing sectors through eight national offices, with proprietary digital platforms and EDI integration to DIAN.

Ownership category

akta.pro rank

Product category

Customs Brokerage Services

NAICS

Warehousing and Storage (493)

SIC

Arrangement Of Transportation Of Freight & Cargo (4731)

akta.pro primary industry

Customs Brokerage for Ocean Shipments (Import/Export Clearance) (TLACABAG)

akta.pro secondary industry

In-Transit & Special Regimes Processing (Transit, TIR/ATA Carnet, Temporary Import/Export) (TLACAFAJ)

Keywords

• Customs brokerage services
• Import export logistics
• Foreign trade advisory
• Cargo transportation services
• Customs legal representation

Headquarters

HQ city

Cartagena

HQ country

Spain

HQ region

Europe

Offices8 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. Customs Brokerage Services: Core service revenue from customs brokerage operations including import, export, and transit customs clearance. As a Level 1 customs agency (Nivel 1), IMEX is authorized to handle the full range of customs brokerage activities.
2. Legal Representation and Advisory Services: Legal representation before customs authorities, control of administrative acts, and legal advisory for foreign trade operations including tariff classification, customs valuation, and free trade zone matters.
3. Transportation and Logistics Services: National and international transport services, cargo insurance, storage and distribution of merchandise, and special customs projects (Plan Vallejo, Free Trade Zones).
4. Training and Education Services: Training programs, seminars, and university-level teaching (e.g., Customs Law at Universidad Externado) on customs regulations and foreign trade topics.

Go-to-market motion2 records

Distribution channels1 record

Marketing channels4 records

Core offering

IMEX is a Colombian Level 1 customs agency (Agencia de Aduanas) authorized by DIAN that provides end-to-end foreign trade services including customs brokerage for imports, exports and transit operations, foreign trade advisory, cargo transportation, bonded storage, and customs legal representation. The firm serves enterprise clients across multiple industrial sectors from its headquarters in Cartagena and seven additional offices across Colombia.

Product overview

IMEX is a customs brokerage and integrated logistics agency offering a portfolio of services that includes customs operations, transport, storage and distribution, cargo insurance, legal advisory, and logistics project development. The company operates a suite of internal technology products: Software Gestión Documental for document administration and digitization, Reportes Internos for customized operational and financial reporting, and Dashboards - Gestión de Comercio Exterior powered by Power BI for real-time foreign trade analytics. These digital tools complement the core customs agency, advisory, and legal services to provide an integrated offering to clients in various economic sectors.

Differentiator

Problem solved

Functional benefit

Products and services

• Customs Operations Services (Import, Export, and Transit)

Quantifiable outcome

• More than 40 years of experience developing solutions in customs brokerage and integral logistics since 1981
• +2 more outcomes

Named customers8 records

Segments5 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature7 records

Partnerships

Three partnerships are on record, tiered core.

• Grupo TractocarcoreChannel Partner/ Reseller/ DistributorGrupo Tractocar is a terrestrial transportation company and distribution centers operator that works as a strategic ally of IMEX. The partnership enables comprehensive logistics solutions including land transportation and warehousing services integrated with IMEX's customs brokerage operations, providing end-to-end service to clients.
• UTC OverseascoreTechnology or IntegrationUTC Overseas is an international freight forwarder that serves as a strategic ally for IMEX in coordinating international logistics and transportation. The partnership enables seamless international freight forwarding services integrated with IMEX's customs brokerage capabilities.
• FITAC (Federación Colombiana de Agentes Logísticos en Comercio Internacional)coreStrategic or Co-development PartnerFITAC is the Colombian Federation of Logistics Agents in International Trade, representing the customs brokerage and logistics sector. IMEX is a member of FITAC, contributing to industry standards development, regulatory advocacy, and professional development in Colombia's international trade sector.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• DB Schenker: German-headquartered global logistics provider with Colombian customs brokerage capability. Competes in integrated customs, ocean/air freight, and contract logistics serving industrial enterprise clients similar to IMEX's verticals.
• DHL Global Forwarding: Division of Deutsche Post DHL operating customs brokerage and freight forwarding worldwide, including Colombia. Competes head-to-head on end-to-end customs clearance, transportation, warehousing, and trade compliance advisory.
• Expeditors International: US-listed global freight forwarder with customs brokerage operations across Latin America. Competes on integrated customs, ocean/air forwarding, and supply chain visibility for enterprise accounts similar to IMEX's enterprise client base.
• CEVA Logistics: Global 3PL owned by CMA CGM with customs brokerage and forwarding in Latin America. Overlaps with IMEX in customs clearance, contract logistics, and transportation for industrial verticals including mining, energy, and consumer goods.
• C.H. Robinson: Global 3PL and freight forwarder with customs brokerage capabilities and a strong North America / Latin America trade lane. Directly comparable on customs clearance, brokerage, and integrated logistics services.
• FedEx Logistics: FedEx's freight and customs brokerage unit (formerly FedEx Trade Networks) operating globally including Latin America. Competes directly on customs brokerage, ocean/air forwarding, and trade advisory services.
• Agility Logistics: Global logistics provider with customs brokerage and freight forwarding across emerging markets, including Latin America. Comparable offering in integrated customs, freight forwarding, and contract logistics for industrial clients.
• DSV: Global transport and logistics group (post-Panalpina, UTi, GIL integrations) with customs operations in Colombia. Competes directly on customs brokerage, freight forwarding, and integrated supply chain services for industrial customers.
• UPS Supply Chain Solutions: Division of UPS offering global freight forwarding, customs brokerage, and contract logistics. Overlaps with IMEX on customs clearance for enterprise importers/exporters and integrated transportation services.
• Kuehne+Nagel: Global freight forwarder with established customs brokerage operations in Colombia. Directly competes with IMEX in import/export clearance, advisory, and integrated logistics for enterprise accounts in mining, automotive, and consumer goods verticals.

Market position

Strengths1 record

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/imex-s-a-

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about IMEX