Grupo V&V
Grupo V&V is a Lima-based financial credit recovery firm founded in 1992 that provides end-to-end debt collection and portfolio management services to Peruvian banks and financial institutions using a proprietary omnichannel platform and field agents.
- Company typePrivate
- Founded1992
- HeadquartersLima, Peru
- Headcount101–250
- GTM typeB2B
- OfferingServices
What Grupo V&V does
Grupo V&V is a Lima, Peru-based financial credit recovery and collection services firm founded in 1992 that delivers end-to-end portfolio management to Peruvian banks and financial institutions. The company operates across five core service lines: preventive collection (Gestión Preventiva), pre-legal collection (Gestión Prejudicial), judicial collection (Gestión Judicial), administrative collection management (Gestión Administrativa de Cobranzas), and the purchase and administration of written-off portfolios (Compra y Administración de Carteras Vencidas). Its primary customer segment is the Peruvian banking sector — banks and other regulated financial institutions — with individual debtors served as the underlying counterparty in collection and recovery negotiations.
The company's core technology asset is a proprietary in-house omnichannel collection management platform called the Sistema Integral Omnicanal, described by the company as unique in the national Peruvian market. The platform integrates SMS, WhatsApp, IVR-Blaster, email, a predictive and progressive dialer connected to PBX infrastructure, and field agent operations into a unified system running on next-generation high-availability servers with solid-state storage. Supporting capabilities include a contact center staffed by certified collection advisors applying a "WIN-WIN" negotiation methodology, dual field-call management for real-time coordination between phone agents and field representatives, and coverage spanning Lima plus provincial regions of Peru. A complementary online portal (CONSULTA TU DEUDA) allows individual debtors to verify debt status, with an integrated security alert system for fraud prevention and issuance of no-debt certificates (Constancia de No Adeudo).
The business operates on a dual revenue model: professional service fees for collection and recovery work performed on behalf of banks and financial institutions, and transaction-based revenue from purchasing defaulted portfolios as an independent investor and recovering value from them. Pricing is quote-based and customized to client portfolio characteristics, structured around multi-year contracts. The go-to-market is sales-led B2B with direct outreach via a dedicated commercial email channel and appointment-based consultations. As a founding member of ANECOP (Asociación Nacional de Empresas de Cobranzas del Perú), the company positions itself within the formal industry association framework for collection firms in Peru, operating under a DBA of V&V Soluciones with 101–250 employees.
Grupo V&V firmographics
Firmographics- Name
- Grupo V&V
- Legal name
- Grupo V&V
- Website
- https://grupovyv.com.pe
- Company type
- Private
- Founded year
- 1992
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Grupo V&V is a Lima-based financial credit recovery firm founded in 1992 that provides end-to-end debt collection and portfolio management services to Peruvian banks and financial institutions using a proprietary omnichannel platform and field agents.
- Ownership category
- akta.pro rank
Grupo V&V industry classification
Industry- Product category
- Debt Collection and Credit Recovery Services
- NAICS
- Collection Agencies (561440)
- SIC
- Services-Consumer Credit Reporting, Collection Agencies (7320)
- akta.pro primary industry
- Third-Party Debt Collection Agencies (Consumer & Commercial) (BPAAAEAB)
- akta.pro secondary industries
- Debt Buying / Portfolio Acquisition & Recovery (Debt Purchasers) (BPAAAEAG), Legal Collections Support (Pre-Lit, Litigation Admin, Judgment Recovery) (BPAAAEAH)
Keywords
Where Grupo V&V is headquartered
LocationHeadquarters
- HQ city
- Lima
- HQ country
- Peru
- HQ region
- Latin America
Offices1 record
Markets served
Grupo V&V business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Collection and Recovery Services: Professional services revenue generated through the management and recovery of delinquent financial portfolios for banking and financial institutions. Services include preventive management, pre-legal collection, legal/judicial collection, and administrative collection management. Revenue is derived from service fees charged to clients for portfolio management and recovery performance.
- Defaulted Portfolio Acquisition and Administration: Purchase of delinquent or written-off portfolios from Peruvian banks as independent investors, followed by administration and recovery. The company acquires defaulted portfolios at discounted values and generates revenue through successful collection and recovery of these assets.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Customized service packages based on portfolio size and complexity |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels6 records
Grupo V&V product offering
Product offeringCore offering
Grupo V&V provides end-to-end financial credit recovery and debt collection services to Peruvian banks and financial institutions, spanning preventive collection, pre-legal collection, judicial/legal recovery, and administrative collection management. The company also purchases and administers defaulted banking portfolios as an independent investor, enabling clients to offload non-performing assets. Operations are supported by a proprietary in-house developed omnichannel collection software system (Sistema Integral Omnicanal) that integrates SMS, WhatsApp, IVR, predictive dialer, mailing, and field agents into a unified platform.
Product overview
Grupo V&V offers a suite of debt collection and recovery services organized as a platform-plus-modules architecture. The core service portfolio consists of five main products: Gestión Preventiva (preventive collection), Gestión Prejudicial (pre-legal collection), Gestión Judicial (legal recovery), Gestión Administrativa de Cobranzas (administrative collection management), and Compra y Administración de Carteras Vencidas (purchase and administration of overdue portfolios). These are complemented by a proprietary in-house technology stack including a Software de Cobranza (Omnichannel Integral System), Plataforma de Mailing, Marcador Predictivo y Progresivo, Plataforma de IVR-Blaste, Plataforma SMS, Contact Center, and Agentes Domiciliarios services, which together form an integrated collection management ecosystem.
Differentiator
Problem solved
Functional benefit
Products and services
- Gestión Preventiva A preventive collection service that reduces the probability of portfolios entering default by maintaining permanent communication with clients and generating payment habits through established prevention strategies. Designed for banks and financial institutions seeking to minimize delinquency rates.
- Gestión Prejudicial A pre-legal collection service providing specialized management coverage through multiple channels for efficient negotiation of overdue debts, using strategies and segmentation with highly qualified negotiation personnel. Targets financial institutions and creditors handling early-stage delinquent accounts.
- Gestión Judicial A legal collection service enabling recovery of overdue debts and accounts receivable through adequate procedural management, with a team of lawyers certifying probability of collection. Designed for creditors requiring judicial enforcement of delinquent accounts.
- Gestión Administrativa de Cobranzas An administrative collection management service that detects and solves problems hindering collection, handling the complete collection cycle from invoice issuance to payment compensation. Targets enterprises and financial institutions requiring B2B receivables management.
- Compra y Administración de Carteras Vencidas Purchase and administration service for overdue or written-off banking portfolios, offering customized solutions to reintegrate people into the credit system. Grupo V&V acquires defaulted portfolios at discounted values and generates revenue through successful collection and recovery. Targets Peruvian banks and financial institutions seeking to divest non-performing assets.
- Software de Cobranza (Sistema Integral Omnicanal) An in-house developed omnichannel integral system specialized in debt collection that integrates SMS, WhatsApp, IVR, predictive dialer, and mailing platforms with field agent management into a single unified platform. Marketed as unique in the Peruvian market and foundational to Grupo V&V's collection service delivery.
Quantifiable outcome
- Portfolio recovery in record time
- +2 more outcomes
Companies that use Grupo V&V
Customer profileNamed customers1 record
Segments2 records
Ideal customer profiles1 record
Grupo V&V technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature6 records
Grupo V&V partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- ANECOP (Asociación Nacional de Empresas de Cobranzas del Perú)coreGrupo V&V is a founding member of ANECOP, the National Association of Collection Companies of Peru. As founding members, they are committed to following serious and transparent business policies, guided by values and ethics that contribute to the economic development of Peru.
Scale indicators2 records
Recent moves6 records
Expansion highlights5 records
Grupo V&V competitors and assessment
Company assessmentMarket position
Competitive moat5 records
Key highlights6 records
Customer concentration
Grupo V&V social profiles
Digital presenceGrupo V&V compliance and trust
Trust signalCompliance1 record
Grupo V&V financial estimates
Financial estimateRevenue estimate
Valuation estimate
Grupo V&V leadership team
Management profileNumber of profiles
Grupo V&V funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Grupo V&V M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Grupo V&V
What does Grupo V&V do?
Grupo V&V provides end-to-end financial credit recovery and debt collection services to Peruvian banks and financial institutions, spanning preventive collection, pre-legal collection, judicial/legal recovery, and administrative collection management. The company also purchases and administers defaulted banking portfolios as an independent investor, enabling clients to offload non-performing assets. Operations are supported by a proprietary in-house developed omnichannel collection software system (Sistema Integral Omnicanal) that integrates SMS, WhatsApp, IVR, predictive dialer, mailing, and field agents into a unified platform.
Is Grupo V&V a public or private company?
Grupo V&V is a private company. It is classified as unknown and is currently operating.
When was Grupo V&V founded?
Grupo V&V was founded in 1992. It employs 101 to 250 people.
Where is Grupo V&V based?
Grupo V&V is headquartered in Lima, Peru, in the Latin America region.
How does Grupo V&V make money?
Two revenue lines are on record. Collection and Recovery Services are the primary driver. The others are defaulted Portfolio Acquisition and Administration.
Does Grupo V&V have an API?
No public API is recorded for Grupo V&V.
What industry is Grupo V&V in?
Grupo V&V's product category is Debt Collection and Credit Recovery Services. Its primary akta.pro industry code is BPAAAEAB, Third-Party Debt Collection Agencies (Consumer & Commercial), with a secondary code of BPAAAEAG, Debt Buying / Portfolio Acquisition & Recovery (Debt Purchasers). Its NAICS code is 561440 and its SIC code is 7320.