Newport World Resorts

What Newport World Resorts does

Newport World Resorts is a large-scale integrated resort operated by Travellers International Hotel Group, Inc. (PSE: THGI), a publicly listed subsidiary of Philippine conglomerate Alliance Global Group. The company is headquartered on Newport Boulevard in Pasay City, Metro Manila, adjacent to NAIA Terminal 3, and was rebranded from Resorts World Manila in 2013. It serves leisure travelers, business and MICE event planners, gaming patrons, entertainment seekers, and retail/dining consumers through a single connected destination.

Its core offering combines five internationally branded hotels (Manila Marriott Hotel, Sheraton Manila Hotel, Hotel Okura Manila, Hilton Manila, and Holiday Inn Express Manila Newport City), over 100 dining establishments including signature restaurants such as Gordon Ramsay Bar & Grill, a PAGCOR-regulated casino with mass-market and VIP gaming, the Newport Performing Arts Theater, Newport Cinemas, Newport Mall luxury retail, and MICE venues. Technology consists of an integrated resort management system connecting hotel operations, gaming platforms, entertainment ticketing, and the six-tier Epic Rewards loyalty program (Crystal through Diamond), with a companion mobile app and the NWPRPlay online gaming platform powered by PhilWeb.

The business model is multi-stream: gaming operations (slot machines, table games, electronic table games, VIP gaming), hotel accommodations across all five brands, food and beverage, entertainment ticketing, retail, and MICE venue rental. Distribution is direct-to-consumer via the website, mobile app, and on-site presence, supplemented by global hotel brand reservation systems and third-party ticketing partners (TicketWorld, HelixPay). Pricing is tiered through Epic Rewards loyalty benefits, with the Diamond tier commanding a 2.5x points multiplier and comprehensive cross-category perks. The company is expanding its footprint through Westside Resort in Entertainment City and Narra Palm Resort and Villas while strategically pivoting from VIP to mass-market and online gaming.

Name

Newport World Resorts

Legal name

Travellers International Hotel Group, Inc.

Website

https://newportworldresorts.com

Company type

Public

Founded year

2008

Operating status

Operating

Headcount range

5,001–10,000 employees

Ownership category

akta.pro rank

Headquarters

HQ city

Pasay City

HQ country

Philippines

HQ region

Asia

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Supply Chain, Infrastructure, Technology or R&D, Others

Revenue model

1. Gaming Operations: Casino operations including slot machines, table games, electronic table games, and VIP gaming services. The operator (Travellers International Hotel Group) has indicated a strategic shift toward prioritizing mass market and online gaming while carefully managing the VIP segment.
2. Hotel Accommodations: Revenue from five hotel brands: Manila Marriott Hotel, Sheraton Manila Hotel, Hotel Okura Manila, Hilton Hotel Manila, and Holiday Inn Express Manila Newport City.
3. Food and Beverage: Dining establishments including signature restaurants (Gordon Ramsay Bar & Grill, CRU Steakhouse, Man Ho, Hua Yuan, Marriott Cafe, Casa Buenas, Wolfgang's Steakhouse, Yamazato, S Kitchen, Oori Korean Restaurant), specialty restaurants, bars and lounges, casual dining, and quick serve options.
4. Entertainment and Ticketing: Revenue from Newport Performing Arts Theater productions, concerts, and events. The venue hosts world-class shows, musicals, and live entertainment.
5. Online Gaming (NWPRPlay): Online gaming platform powered by PhilWeb technology, providing platform technology, system support, gaming content integration, and operational services. This supports PhilWeb's shift toward a service-oriented business model with predictable recurring revenue streams.
6. Retail: Newport Mall retail operations featuring luxury shops, boutiques, and consumer brands.
7. MICE (Meetings, Incentives, Conferences, Exhibitions): Venue rental and event services for corporate events, conferences, and exhibitions across multiple ballrooms and meeting rooms.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels7 records

Core offering

Newport World Resorts operates a large-scale integrated resort in Pasay, Metro Manila, offering casino gaming, five internationally branded hotels, over 100 dining and bar establishments, the Newport Performing Arts Theater and cinema, Newport Mall retail, MICE venues, and the Epic Rewards multi-tier loyalty program. The resort also provides online gaming via NWPRPlay and complimentary shuttle services connecting to NAIA Terminal 3 and Metro Manila cities, all within a single destination adjacent to the airport.

Product overview

Newport World Resorts is a large-scale integrated resort complex in Manila, Philippines, offering a diverse portfolio of hospitality, gaming, entertainment, retail, and dining experiences. The property operates five world-class hotels (Manila Marriott Hotel, Sheraton Manila Hotel, Hotel Okura Manila, Hilton Manila, Holiday Inn Express Manila Newport City) and a comprehensive casino featuring VIP and mass market gaming. Entertainment offerings include Newport Performing Arts Theater hosting theatrical productions and concerts, Newport Cinemas, and multiple bars and lounges. The Epic Rewards loyalty program spans six tiers (Crystal through Diamond) providing gaming, dining, hotel, shopping, and entertainment benefits. Dining includes ten signature restaurants featuring international cuisines and celebrity chefs (Gordon Ramsay Bar & Grill), specialty restaurants, and casual dining options. Newport Mall provides luxury retail shopping, while MICE venues accommodate meetings and events. Online services include the NWPRPlay gaming platform and Epic Rewards mobile app. The resort is expanding with new developments including Westside Resort in Entertainment City and Narra Palm Resort and Villas.

Differentiator

Problem solved

Functional benefit

Products and services

• Manila Marriott Hotel Five-star hotel within Newport World Resorts featuring luxury accommodations, gaming area access, multiple dining venues including Marriott Cafe and Man Ho Chinese restaurant, meeting facilities, and proximity to NAIA Terminal 3.
• Sheraton Manila Hotel Five-star hotel brand within Newport World Resorts offering accommodations, signature dining at S Kitchen and Oori Korean Restaurant, and access to resort amenities.
• Hotel Okura Manila Japanese-inspired luxury hotel featuring traditional omotenashi hospitality, signature restaurants Yamazato and Yawaragi, and recognition in the MICHELIN Guide 2024.
• Hilton Manila International chain hotel within Newport World Resorts offering accommodations, signature dining at Hua Yuan Brasserie Chinoise, and access to resort facilities.
• Holiday Inn Express Manila Newport City Mid-scale hotel brand providing comfortable accommodations with dining options including Holiday Inn Express Cafe Greatroom.
• Newport Performing Arts Theater State-of-the-art theater venue hosting world-class productions, musicals, concerts, and live performances including sold-out shows and award-winning theatrical productions.
• Newport Cinemas Cinema complex offering regular and Ultra Cinema screenings with premium viewing experiences including advance blockbuster screening invitations for loyalty members.
• Casino Comprehensive gaming destination featuring slot machines, table games, electronic table games, VIP gaming areas, and responsible gaming program. Gaming age restriction: 21 years and above. Licensed by PAGCOR.
• NWPRPlay Online Gaming Platform Online gaming platform operated by Newport World Resorts providing live casino games and gaming services. Platform technology and operational support provided by PhilWeb.
• Epic Rewards Loyalty Program Multi-tiered membership loyalty program with six tiers (Crystal, Gold, Rose Gold, Platinum, Titanium, Diamond) offering gaming perks, dining discounts, hotel benefits, entertainment access, shopping rewards, and transportation privileges. Members must be 21 years or older to join.
• Epic Rewards Mobile App Mobile application enabling Epic Rewards members to view points, tier status, claim vouchers, and access special offers. Available on iOS via App Store, Android via Google Play, and direct APK download.
• Gordon Ramsay Bar & Grill Internationally acclaimed chef Gordon Ramsay's restaurant concept brought to Manila featuring premium steaks and signature dishes in an upscale dining setting. First Gordon Ramsay restaurant in the Philippines.
• CRU Steakhouse Premium steakhouse located at Marriott Hotel offering high-quality beef selections and fine dining experience.
• Hua Yuan - Brasserie Chinoise Shanghainese cuisine restaurant at Hilton Manila featuring authentic Chinese dishes in an elegant brasserie setting.
• Man Ho Chinese fine dining restaurant at Manila Marriott Hotel offering premium Cantonese cuisine and signature dim sum.
• Wolfgang's Steakhouse New York-inspired premium steakhouse featuring dry-aged beef and classic American steakhouse experience.
• Newport Mall Luxury shopping destination featuring international brands including luxury fashion, watches, jewelry, cosmetics, and specialty boutiques. Pet-friendly policy with designated areas.
• Newport World Resorts MICE Venues World-class meetings, conferences, and exhibitions facilities including meeting rooms, ballrooms, and convention center across multiple hotel properties.
• City Shuttle Service Complimentary shuttle service connecting Newport World Resorts to key locations across Metro Manila including Quezon City, Batangas, Laguna, Manila, Marikina, and Parañaque. Includes 24/7 Runway Manila service for NAIA Terminal 3 passengers.

Named customers1 record

Segments4 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration9 records

Partnerships

Ten partnerships are on record, tiered core, flagship and minor.

• VIVA CommunicationscoreStrategic or Co-development Partner · 19 June 2026VIVA Communications collaborated with Newport World Resorts and PETA Plus on 'Bongga Ka, Day!: The Annie Batungbakal Musical,' based on Hotdog's iconic 1970s Manila Sound hit song, opening at Newport Performing Arts Theater in September 2026.
• PETA PluscoreStrategic or Co-development Partner · 19 June 2026PETA Plus collaborated with Newport World Resorts and VIVA Communications on 'Bongga Ka, Day!: The Annie Batungbakal Musical,' a theatrical production opening at Newport Performing Arts Theater in September 2026.
• PhilWeb Corp.coreTechnology or Integration · 6 April 2026PhilWeb partnered with Travellers International Hotel Group Inc. to provide platform technology, system support, gaming content integration, and operational services for NWPRPlay, the online gaming platform at Newport World Resorts. The agreement marks PhilWeb's third partnership with a casino-hosting hotel, positioning Newport World Resorts in the regulated online gaming sector with predictable recurring revenue streams through backend services.
• Marriott InternationalcoreChannel Partner/ Reseller/ DistributorManila Marriott Hotel and Sheraton Manila Hotel operate as brands within Newport World Resorts, distributed through Marriott's global reservation system and Bonvoy loyalty program.
• HiltoncoreChannel Partner/ Reseller/ DistributorHilton Manila operates as a brand within Newport World Resorts, distributed through Hilton's global reservation system and Honors loyalty program.
• InterContinental Hotels Group (IHG)coreChannel Partner/ Reseller/ DistributorHoliday Inn Express Manila Newport City operates as an IHG brand within Newport World Resorts, distributed through IHG's global reservation system and Rewards loyalty program.
• Hotel Okura Co., Ltd.coreChannel Partner/ Reseller/ DistributorHotel Okura Manila operates as a brand within Newport World Resorts, representing the Okura brand's presence in the Philippines.
• Gordon Ramsay RestaurantsflagshipStrategic or Co-development PartnerGordon Ramsay Bar & Grill operates within Newport World Resorts as the first Gordon Ramsay restaurant in the Philippines, featuring signature dishes from the celebrity chef.
• Epic Rewards Partner MerchantsminorGTM or Marketing PartnerEpic Rewards loyalty program includes partner merchants across retail, dining, and lifestyle categories including Charriol, Tommy Hilfiger, Lacoste, Jo Malone London, L'Occitane, MAC Cosmetics, The World's Finest Liquor, Wolfgang's Steakhouse, Tao Yuan, and SuperPark United. Partners receive marketing exposure and customer referrals through the loyalty program.
• Travellers International Hotel Group Inc.flagshipOthersTravellers International Hotel Group Inc. is the operator of Newport World Resorts and a subsidiary of Alliance Global Group. Chairman Kevin Tan leads the company's strategic direction focusing on mass market and online gaming while managing VIP segment.

Scale indicators7 records

Recent moves7 records

Expansion highlights6 records

Broad incumbents

• MGM Resorts International: MGM Resorts is a global integrated resort operator with Las Vegas Strip and Macau properties featuring hotels, casinos, entertainment, and dining. Comparable business model in destination gaming and hospitality.
• Wynn Resorts: Wynn Resorts operates luxury integrated resorts in Las Vegas and Macau with a focus on premium gaming, hotel, and F&B. Comparable premium positioning and luxury integrated resort operating model.
• Marina Bay Sands: Marina Bay Sands is an iconic integrated resort in Singapore operated by Las Vegas Sands, featuring luxury hotel, casino, MICE, and retail. Comparable integrated resort benchmark for destination-scale gaming and hospitality.
• Resorts World Genting: Resorts World Genting in Malaysia is a flagship integrated resort under the Genting Group, featuring multiple hotels, casinos, theme parks, and entertainment. Same Resorts World brand lineage, operating in a different Southeast Asian geography with overlapping model.
• Galaxy Entertainment Group: Galaxy Entertainment operates integrated resorts in Macau including Galaxy Macau and StarWorld, featuring hotels, gaming, dining, and entertainment. Comparable Asian integrated resort operator with mass market focus.

Direct peers

• Resorts World Sentosa: Resorts World Sentosa is a sister property under the Genting/Resorts World brand, an integrated resort in Singapore with hotel, casino, Universal Studios, and dining. Same parent brand identity and integrated resort model applied in a different market.
• Okada Manila: Okada Manila is an integrated casino resort in Entertainment City featuring the Manila Bay wing with hotel, gaming, dining, and the Manila Bay entertainment complex. Competes for the same Filipino VIP and mass-market customers.
• City of Dreams Manila: City of Dreams Manila is an integrated casino resort in Entertainment City operated by Melco Resorts, offering hotels (Hyatt, Nobu), casino, dining, and entertainment. Direct competitor for the same Metro Manila gaming and MICE traveler base.
• Solaire Resort & Casino: Solaire is a directly comparable integrated casino resort in Entertainment City, Paranaque, Philippines, operated by Bloomberry Resorts. It offers hotels, gaming, dining, and entertainment to overlapping Filipino mass-market and VIP segments.

Others

• PhilWeb Corporation: PhilWeb is a technology and platform partner to Newport World Resorts for the NWPRPlay online gaming platform, providing backend services. Acts as an enabler/technology partner rather than direct competitor in the gaming value chain.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Customer concentration

• Facebookfacebook.com/newportworldresorts
• Xx.com/nwresorts
• LinkedInlinkedin.com/company/newport-world-resorts

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Newport World Resorts