What Procergs does

Procergs (PROCERGS - Centro de Tecnologia da Informação e Comunicação do Estado do Rio Grande do Sul S.A.) is a state-owned information and communication technology company founded in 1972 and headquartered in Porto Alegre, Brazil. Wholly owned by the Government of Rio Grande do Sul, the company operates as the primary IT provider for the state government, delivering a comprehensive portfolio that includes a centralized digital services portal (rs.gov.br aggregating 750+ services), the PIA AI platform processing over 3 million monthly vehicle validation requests, the RS Cyber Shield cybersecurity integration, the SIT traffic infraction system, the SII biometric civil and criminal identification system, the SEI-RS electronic administrative process platform, the Sefaz Virtual RS fiscal ecosystem, and the Nota Fiscal Gaúcha citizen-incentive program with 4.3 million participants. Its technology stack spans a government data center, cloud infrastructure, VPN connectivity (Túnel Procergs), legacy IBM mainframe emulation, and FortiClient-based remote-work infrastructure serving over 200,000 public servants.

The company's revenue model is based on managed-services contracts funded by the Government of Rio Grande do Sul's public budget, with secondary revenue from contracts with municipal governments across the state's 200+ municipalities. Pricing is not publicly disclosed; one service (Domínio Virtual hosting for municipal chambers and prefeituras) is offered free of charge. Distribution combines direct service delivery to state agencies, standardized municipal contracts via the 24/7 Central de Atendimento (0800 648 4848), and emerging efforts to commercialize proven solutions (PIA, RS Cyber Shield, SEI-RS, traffic systems) to other Brazilian state IT entities through the GovTech Summit and Abep-TIC network. Procergs has earned national recognition as a tetracampeão (four-time champion) in the ABEP-TIC digital services ranking (2021, 2022, 2023, 2025), a 2021 Gartner Eye on Innovation Award, and multiple Conip, e-GOV, and IT Mídia 100+ Inovadoras awards, positioning it as a leading GovTech reference within Brazil's public sector.

Name

Procergs

Legal name

PROCERGS - Centro de Tecnologia da Informação e Comunicação do Estado do Rio Grande do Sul S.A.

Website

https://procergs.rs.gov.br

Company type

Private

Founded year

1972

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Procergs is the state-owned IT company of Rio Grande do Sul, Brazil, providing digital government services, AI platforms, cybersecurity, traffic management, and identity systems to the state government and over 200 municipalities under a managed-services contract model.

Ownership category

akta.pro rank

Product category

Government IT Services

NAICS

Executive, Legislative, and Other General Government Support (9211), Other General Government Support (92119), Public Finance Activities (92113)

SIC

Services-Computer Processing & Data Preparation (7374), Services-Prepackaged Software (7372)

akta.pro primary industry

Public Sector & Government ERP (HDAEAEAG)

akta.pro secondary industry

IT Governance, Risk & Compliance (IT GRC) Platforms (HDAEALAK)

Keywords

• Government IT services
• Digital government platforms
• Public sector technology
• Government cloud infrastructure
• Cybersecurity government

Headquarters

HQ city

Porto Alegre

HQ country

Brazil

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Infrastructure, Operations, Others

Revenue model

1. Government IT Services Contract Revenue: Procergs operates as a state-owned company (S.A.) providing IT and communication services to the Government of Rio Grande do Sul and its municipalities under contracted service arrangements funded by public budgets.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

Procergs is a state-owned IT and communication technology company that develops, hosts, and operates the State of Rio Grande do Sul's digital government infrastructure. It delivers cloud and data center services, proprietary digital platforms (RS.GOV.BR portal, SEI-RS, PIA AI platform, RS Cyber Shield, traffic and identity systems), VPN connectivity, and 24/7 help desk support to state agencies, municipalities, public servants, and citizens.

Differentiator

Problem solved

Functional benefit

Brands

• Minha Procergs: Customer relationship portal for Procergs services, providing access to support requests, system management, and service tracking.
• RS Cyber Shield
• SEI RS
• ProVIA

Products and services

• RS.GOV.BR Portal de Serviços Digitais The state's central digital services portal that aggregates over 750 state digital services for citizens, businesses, and government employees in a single platform. Launched in 2019 and ranked top 3 nationally in the 2024 Prêmio iBest Government category.
• PIA - Plataforma de Inteligência Artificial AI platform used to process and automate public service tasks such as vehicle validation requests. Handles over 3 million monthly requests and has achieved a 52.7% productivity gain in internal development.
• RS Cyber Shield Cybersecurity integration providing continuous protection of government data and systems for the State of Rio Grande do Sul.
• SIT - Sistema de Infrações de Trânsito Traffic infraction management system created for Brazil's Traffic Code, handling municipal, state, and federal fines, vehicle point tracking, and integration with banking systems. Operated for DETRAN-RS.
• SII - Sistema de Identificação de Indivíduo Civil and criminal identification system for the State of Rio Grande do Sul through the Instituto-Geral de Perícias (IGP), handling textual and biometric (fingerprint) data for identity card issuance.
• SEI-RS - Sistema Eletrônico de Informações Electronic information management system for government administrative process governance.
• Túnel PROCERGS (VPN) Virtual Private Network service enabling secure access to Procergs data center resources, built on encrypted communication protocols over public networks. Supports remote work for public servants.
• Nota Fiscal Gaúcha (NFG) Fiscal incentive program encouraging CPF inclusion on receipts, with over 4.3 million participants, supporting lottery draws, cashback, and IPVA discounts. Developed for Sefaz-RS.
• Domínio Virtual (Municipal Domain Hosting) Free domain hosting service exclusive for Câmaras (city councils) and Prefeituras (municipal governments) in Rio Grande do Sul.
• Teletrabalho (Home Office) Infrastructure Remote work infrastructure for public servants, including VPN client distribution (FortiClient for Windows, Mac, Linux) and IBM emulator for legacy system access.

Quantifiable outcome

• 52.7% productivity gain in internal development
• +4 more outcomes

Named customers7 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration9 records

AI capability8 records

Feature10 records

Partnerships

Two partnerships are on record, tiered core and minor.

• Abep-TIC (Associação Brasileira de Entidades Estaduais e Públicas de Tecnologia da Informação e Comunicação)coreStrategic or Co-development Partner · 1 June 2026Procergs maintains a strategic partnership with Abep-TIC as a member and active participant. Its director-president Luiz Fernando Záchia serves as president of the Conselho de Associadas (Council of Associates). Procergs hosts Abep-TIC events such as the 151st RDTE (Fórum de Diretores Técnicos) in Porto Alegre and participates in ROCA meetings. The company presents its scalable solutions for potential adoption by other state PRODs throughout Brazil.
• Fundatec (Fundação Universidade-Empresa de Tecnologia e Ciências)minorImplementation/ SI/ Consulting PartnerFundatec has been the examination bank used by Procergs for its public tenders and selection processes (Concursos Públicos), administering written tests, scoring, and candidate management for hiring procedures.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Prodesp: Prodesp is the state-owned IT company of São Paulo, providing technology and digital government services to the largest Brazilian state. It is a direct peer to Procergs as both are state-owned S.A. entities operating as primary IT service providers for their respective state governments, offering similar portfolios of digital portals, fiscal systems, and citizen-facing applications.
• PRODAM: PRODAM (Processamento de Dados Amazonas S.A.) is the state-owned IT company of Amazonas, Brazil. It is a direct peer to Procergs as both are state-level S.A. entities providing IT infrastructure and digital government services, and both are members of the Abep-TIC network of Brazilian state IT companies.
• Prodemge: Prodemge (Companhia de Tecnologia da Informação do Estado de Minas Gerais) is the state-owned IT company of Minas Gerais. It is a direct peer to Procergs as both operate as Sociedade Anônima entities providing IT infrastructure, application development, and digital government services to state secretariats, with comparable revenue models and customer profiles.
• Celepar: Celepar (Companhia de Tecnologia da Informação e Comunicação do Paraná) is the state-owned IT company of Paraná, Brazil. It is a direct peer to Procergs as both are Abep-TIC member organizations providing integrated IT infrastructure, digital government platforms, and citizen services for their respective state governments under similar organizational structures.

Broad incumbents

• Dataprev: Dataprev is a federal state-owned IT company focused on social security and labor data processing for Brazil's INSS. It is a broad incumbent peer to Procergs as both operate as government-owned data processing and IT service companies, though Dataprev specializes in social security rather than general state government services.
• Serpro: Serpro (Serviço Federal de Processamento de Dados) is the federal government-owned IT services company of Brazil. It is a broad incumbent peer to Procergs operating at federal rather than state level, providing large-scale data processing, tax systems (e.g., IRPF), and government digital services that often integrate with state-level systems like those built by Procergs.

Regional players

• ATI Santa Catarina: ATI (Autoridade de Tecnologia da Informação e Comunicação) is Santa Catarina's state IT authority, a regional peer to Procergs operating in a neighboring Brazilian state. It provides comparable digital government and IT infrastructure services to state agencies, though structured as a regulatory authority rather than an S.A. company.

Others

• Abep-TIC: Abep-TIC is the Brazilian association of state-owned IT companies, of which Procergs is an active member and its director-president serves as council president. It is thematically related to Procergs as the industry association convening all Brazilian state PRODs for knowledge sharing, standards setting, and collective representation.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/TVProcergs
• Facebookfacebook.com/Procergs
• LinkedInlinkedin.com/company/procergs
• Instagraminstagram.com/procergsoficial

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Procergs