Health Aid Company

What Health Aid Company does

Health Aid Company, Inc. is a family-owned durable medical equipment (DME) and medical supply retailer founded in 1973 in Tampa, Florida, and operating two retail store locations in Hillsborough County (Tampa) and Pinellas County (Largo). The company supplies and rents a broad catalog of mobility and clinical products — manual and power wheelchairs, transport chairs, mobility scooters, power lift chairs, full-electric home hospital beds, rollators, knee walkers, patient lifts, and bath aids — alongside disposable clinical supplies including wound care, incontinence, urologicals, ostomy supplies, compression garments, post-mastectomy products, and Medicare-billable diabetic therapeutic shoes and inserts (HCPCS A5500, A5512). Equipment is offered for both outright purchase and weekly/monthly rental, with Medicare and Medicaid capped rental programs (13-month Medicare / 10-month Medicaid maximums) accepted on assignment of benefits.

The business differentiates on clinical credentials rather than proprietary technology: staff includes licensed pedorthists, licensed orthotic fitting assistants, certified mastectomy fitters, and RESNA-certified Assistive Technology Professionals, and the company holds Joint Commission accreditation in home medical equipment services with a special accreditation in rehabilitation technology, full compliance with all 30 Medicare DMEPOS Supplier Standards, and oxygen supplier licensing. Products are sourced — not manufactured — from major industry brands including Pride Mobility, Golden Technologies, Invacare, Medline, Drive, and Nova. Service offerings extend the equipment model through custom wheelchair and ramp fabrication, ADA-compliant home evaluation and installation (grab bars, ramps), Harmar vehicle lift installation, and an in-house technical repair operation with access to replacement parts from major manufacturers.

Revenue is generated through a hybrid of one-time equipment sales, recurring (weekly/monthly) equipment rentals, professional installation and repair services, and insurance-billed managed-care services such as diabetic footwear. Distribution is anchored by two physical storefronts plus a local delivery operation; customer acquisition is primarily direct-to-consumer and referral-driven, supported by a Wix-hosted website, a third-party online bill pay portal, and a multi-platform social media presence. Pricing is not publicly disclosed and is subject to change, with a 30-day return window and a 15% restocking fee on unopened packages. The company is privately held under continuous family ownership since founding, with no parent company, private equity backing, or institutional investment indicated in the available data.

Name

Health Aid Company

Legal name

Health Aid Company, Inc.

Website

https://www.healthaidcompany.com

Company type

Private

Founded year

1973

Operating status

Operating

Headcount range

11–50 employees

Short description

Health Aid Company is a family-owned durable medical equipment retailer founded in 1973, operating two Tampa Bay storefronts that sell, rent, and service mobility equipment, clinical supplies, and diabetic footwear to Medicare and Medicaid beneficiaries and mobility-impaired individuals in Hillsborough and Pinellas Counties, Florida.

Ownership category

akta.pro rank

Product category

Durable Medical Equipment Retail

NAICS

Home Health Equipment Rental (532283), Health Care and Social Assistance (62), Services for the Elderly and Persons with Disabilities (624120)

SIC

Orthopedic, Prosthetic & Surgical Appliances & Supplies (3842), Wholesale-Medical, Dental & Hospital Equipment & Supplies (5047), Services-Health Services (8000), Services-Miscellaneous Equipment Rental & Leasing (7350)

akta.pro primary industry

Durable Medical Equipment (DME) Sales & Rentals (HSABAKAA)

akta.pro secondary industries

Hospital Bed, Lift & Transfer Equipment (Beds, Hoyer Lifts, Slings) (HSABAKAF), Home Accessibility & Bathroom Safety DME (Grab Bars, Shower Chairs, Raised Toilets, Ramps) (HLAHAMAF), Patient Lifts, Transfer & Safe Handling Equipment (Hoists, Slings, Transfer Boards) (HLAHAMAE), Seating & Positioning Systems (Cushions, Backs, Pressure Relief) (HLAHAMAB)

Keywords

• Durable medical equipment
• Mobility equipment retail
• Medical supply store
• Home healthcare products
• Wheelchair and scooter sales

Headquarters

HQ city

Tampa

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Supply Chain, Operations, Infrastructure, Marketing or Sales

Revenue model

1. Equipment Rentals: Weekly and monthly rental options for medical equipment including manual wheelchairs, transport wheelchairs, knee walkers, power lift chairs, patient lifting devices, home hospital beds, mobility scooters, and motorized power wheelchairs. Capped rental model for Medicare (13 months maximum) and Medicaid (10 months maximum) after which ownership transfers to beneficiary.
2. Equipment Sales: One-time purchase of durable medical equipment and supplies including wheelchairs, scooters, lift chairs, hospital beds, compression garments, bath aids, wound care, and incontinence supplies. Insurance billing accepted for covered items.
3. Diabetic Shoes and Inserts: Therapeutic diabetic shoes (A5500) and inserts (A5512) covered by Medicare for persons with diabetes, limited to one pair of shoes and up to three pairs of inserts per year.
4. Professional Services: Home evaluation and installation services for ADA compliant ramps, grab bars, and vehicle lifts. Repair services for mobility products.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels3 records

Core offering

Health Aid Company sells and rents durable medical equipment (DME) including manual and power wheelchairs, mobility scooters, lift chairs, hospital beds, rollators, knee walkers, and patient lifts, alongside disposable medical supplies such as wound care, incontinence, compression garments, and diabetic therapeutic shoes. The company also provides complementary services including mobility equipment repair, ADA-compliant ramp and grab bar installation, and Harmar vehicle lift installation, operating through two retail storefronts in Tampa and Largo, Florida with direct Medicare, Medicaid, and private insurance billing.

Product overview

Health Aid Company is a family-owned durable medical equipment (DME) supplier and medical supply business serving Florida since 1973. The company operates as a single unified offering combining equipment sales, rentals, and services through two retail store locations. The core product portfolio centers on mobility equipment including Manual Wheelchairs, Transport Wheelchairs, Motorized Power Wheelchairs, Mobility Scooters, Power Lift Chairs, Full-Electric Home Hospital Beds, 3 & 4 Wheel Rollators, Knee Walkers, and Patient Lifting Devices. These mobility products are supported by add-on modules including Bathroom Aids, Compression Garments, Wound Care Supplies, Incontinence Supplies, Wheelchair Cushions & Accessories, Diabetic/Therapeutic Shoes, Urologicals, Ostomy Supplies, and Post-Mastectomy Products. The company also provides complementary service modules including Vehicle Lift Installation (Harmar), Home Evaluation and Installation Services (ADA ramps, grab bars), and Mobility Product Repair Services. Equipment is available for both purchase and weekly/monthly rental, with certified staff including licensed pedorthists, licensed orthotic fitters assistants, certified mastectomy fitters, and certified Assistive Technology Professionals.

Differentiator

Problem solved

Functional benefit

Products and services

• Manual Wheelchairs

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• HarmarcoreTechnology or IntegrationSpecialized partner for vehicle lift installation services. Harmar vehicle lifts are designed to help individuals with mobility issues transport their mobility scooters or wheelchairs more easily. Health Aid Company specializes in installation of Harmar vehicle lifts onto customer vehicles.

Scale indicators2 records

Recent moves8 records

Expansion highlights4 records

Broad incumbents

• AdaptHealth: AdaptHealth is a national DME distributor covering sleep, respiratory, mobility, and diabetic supplies with direct Medicare billing across the U.S. It is a comparable scaled incumbent serving the same Medicare/Medicaid-eligible mobility and DME customer base as Health Aid Company, but at vastly broader geographic scale.
• Apria Healthcare (Owens & Minor): Apria is one of the largest U.S. home medical equipment providers, offering respiratory therapy, mobility equipment, and home infusion with national delivery. It is comparable to Health Aid Company in DME product mix and Medicare billing focus, but operates across all 50 states with corporate infrastructure.
• Lincare (Linde): Lincare is a major U.S. provider of home respiratory therapy and DME with a large branch network. It overlaps Health Aid Company in mobility and home medical equipment categories and shares the Medicare DMEPOS reimbursement model, but is materially larger and respiratory-focused.
• Rotech Healthcare: Rotech is a national DME provider focused on respiratory, sleep, and home medical equipment with a multi-state branch network. It overlaps Health Aid Company in core DME categories and Medicare DMEPOS billing, but operates at significantly greater scale across multiple therapeutic areas.

Direct peers

• Numotion: Numotion is a national complex rehabilitation technology (CRT) supplier specializing in custom manual and power wheelchairs, seating, and mobility equipment. It directly competes with Health Aid Company's custom wheelchair offering and shares the RESNA ATP-certified clinical staffing model and Medicare CRT billing expertise.
• National Seating & Mobility (NSM): NSM is a leading U.S. provider of customized complex rehabilitation technology, including manual/power wheelchairs and seating systems. It competes directly with Health Aid Company on custom wheelchair fittings, ATP-certified clinical staffing, and Medicare-funded mobility equipment for high-acuity patients.
• Hoveround: Hoveround is a Florida-based mobility equipment supplier specializing in power wheelchairs and scooters, with direct Medicare billing and an in-house manufacturing heritage. It is directly comparable to Health Aid Company's power wheelchair and scooter business, particularly in the Florida senior market.

Emerging players

• 1-800-Wheelchair: 1-800-Wheelchair is an online-first retailer of mobility equipment, scooters, and DME shipping nationwide. It competes with Health Aid Company on mobility equipment assortment but lacks local fitting, repair, and Medicare billing - making it an emerging digital competitor rather than a full-service peer.
• Allegro Medical: Allegro Medical is an online retailer of DME, mobility, and home health supplies serving consumers nationwide. It competes with Health Aid Company on assortment and pricing for incontinence, wound care, and mobility categories, but lacks physical retail and Medicare billing infrastructure.

Others

• Pride Mobility Products: Pride Mobility is one of the leading U.S. manufacturers of power chairs, scooters, and lift chairs - and a stated supplier to Health Aid Company. It is adjacent as an upstream OEM rather than a direct competitor, but its product strategy and dealer economics directly influence Health Aid Company's assortment and margins.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/healthaidco
• Facebookfacebook.com/healthaidco
• LinkedInlinkedin.com/company/healthaidcompanyinc
• Instagraminstagram.com/healthaidco

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Health Aid Company