AKTIVA Inkassobüro

What AKTIVA Inkassobüro does

AKTIVA Inkassobüro is an Austrian business-to-business debt-collection and receivables-management firm headquartered in Salzburg, with additional offices in Vienna and Feldkirch and a German affiliate, AGENDA Freilassing, established in 1989. Founded in 1973 and led by Managing Director Mathias Raubal, the company is a founding member of IVÖ, the Austrian Debt Collection Association. It markets itself as an independent, privately held specialist with roughly fifty years of operating history, serving "thousands of companies" across all industries and company sizes.

The service portfolio is built around three core debt-recovery lines — Inlandsinkasso (domestic collection), Auslandsinkasso (international collection across more than 150 jurisdictions via a partner law-firm network), and Dubioseninkasso (adjudicated / doubtful-claim collection) — augmented by credit and business information services delivered through a partnership with D&B / WIDATA, including the D&B Bisnode Scorecard for insolvency prediction. The technology surface is relatively lightweight: the firm's primary proprietary channel is the recently launched Kundenportal, an online customer portal for case tracking, debtor record access, and document download; no proprietary AI/ML models or data flywheel are described in the available materials.

The business model is fee- and commission-based on a per-case basis across the three collection tracks, supplemented by credit-information subscription and consulting revenue from the D&B/WIDATA integration. Go-to-market is direct B2B across the entire size spectrum — from major corporations down to small craft businesses — with no disclosed anchor-customer dependence. The group structure (Austria plus the German AGENDA affiliate) provides geographic diversification, though no consolidated revenue, headcount, or transaction-volume figures are publicly disclosed, limiting financial visibility.

Name

AKTIVA Inkassobüro

Legal name

Aktiva Inkassobüro GmbH & Co KG

Website

https://aktiva-inkasso.at

Company type

Private

Founded year

1973

Operating status

Operating

Headcount range

1–10 employees

Short description

AKTIVA Inkassobüro is a Salzburg-headquartered Austrian B2B debt-collection firm (founded 1973) offering domestic, international, and adjudicated-claim receivables management, plus D&B/WIDATA credit information, to thousands of companies across all industries.

Ownership category

akta.pro rank

Product category

Debt Collection Services

NAICS

Collection Agencies (56144)

SIC

Services-Engineering, Accounting, Research, Management (8700)

akta.pro primary industry

Third-Party Debt Collection Agencies (Consumer & Commercial) (BPAAAEAB)

akta.pro secondary industry

Late-Stage / Hard Collections (Charge-Off, Litigation Prep Support) (BPAAAEAD)

Keywords

• Debt collection services
• Receivables management
• Credit information services
• Cash flow management
• Business risk monitoring

Headquarters

HQ city

Salzburg

HQ country

Austria

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. Inkasso / Debt Collection Services: Collection of outstanding receivables on behalf of business clients (creditors). The company pursues debt recovery through extrajudicial and judicial measures, charging fees for successful collections.
2. Verzugsschaden (Default Damage Recovery): Recovery of default damages including processing fees, dunning costs, interest, and fees for credit inquiries, all passed on to debtors as part of the collection process.
3. Bonitäts- und Wirtschaftsauskünfte (Credit and Business Information): Provision of credit reports and business information through D&B/WIDATA partnership, generating fees for credit checks and risk assessments.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels3 records

Core offering

AKTIVA Inkassobüro is an Austrian debt collection and receivables management company that recovers outstanding receivables on behalf of business clients through extrajudicial and judicial measures. The company offers domestic and international collection services, collection of adjudicated claims, and credit/business information services via a D&B partnership, supported by a customer portal for case management.

Product overview

AKTIVA Inkassobüro is a debt collection and receivables management company founded in 1973, offering a unified platform of collection services. The core offering consists of Inlandsinkasso (domestic Austrian debt collection), Auslandsinkasso (international worldwide collection), and Dubioseninkasso (collection of adjudicated claims), supplemented by Bonitäts- und Wirtschaftsauskünfte (credit and business information services) via D&B partnership. A customer portal provides clients with online access to manage and monitor their collection cases.

Differentiator

Problem solved

Functional benefit

Products and services

• Inlandsinkasso (Domestic Debt Collection) Domestic debt collection service for Austrian businesses that coordinates judicial proceedings through partner law firms at special rates, offering high success rates and daily cash flow return upon realization. Targeted at companies with overdue domestic receivables.
• Auslandsinkasso (International Debt Collection) International debt collection service covering worldwide locations at a flat rate, handling different legal systems, language barriers, and geographic distances through coordinated legal proceedings via international partner law firms.
• Dubioseninkasso (Collection of Adjudicated Claims) Collection service for adjudicated/verified claims (titulierte Forderungen) that continues collection efforts on legally confirmed judgments for up to 30 years, with ongoing monitoring of debtor's financial situation and location.
• Bonitäts- und Wirtschaftsauskünfte (Credit and Business Information) Credit and business information services providing worldwide company data through D&B/WIDATA partnership, including the D&B Bisnode Scorecard that predicts 85% of insolvencies within 6 months, plus ongoing risk monitoring via e-Portfolio.
• Kundenportal (Customer Portal) Online customer portal for clients to access and manage their debt collection cases, view case status, access reporting, and monitor ongoing debt recovery activities.

Quantifiable outcome

• High extrajudicial success rates in Austrian debt collection market
• +1 more outcomes

Named customers2 records

Segments3 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature3 records

Partnerships

Four partnerships are on record, tiered core and minor.

• D&B / WIDATA (Bisnode)coreTechnology or IntegrationPartnership for worldwide business information and credit reports. AKTIVA offers D&B DBAI product providing 24-hour online access to over 220 million companies globally. Uses D&B Bisnode Scorecard for predicting insolvencies with 85% accuracy within 6 months. Includes database of over 500,000 active and 180,000 inactive Austrian companies.
• Partner Law Firms (International)coreImplementation/ SI/ Consulting PartnerLong-standing partnerships with globally renowned law firms for judicial debt collection proceedings. Offers special rates negotiated for AKTIVA clients. Enables international legal action when extrajudicial collection fails.
• IVÖ (Inkassoverband Österreich)coreStrategic or Co-development PartnerFounding member of the Austrian Debt Collection Association. Association represents professional interests and sets industry standards for debt collection companies in Austria.
• AGENDA Freilassing (Germany)minorStrategic or Co-development PartnerPart of the AKTIVA firm group with AGENDA Freilassing serving as the German headquarters (Zentrale) for the international debt collection group operating in Austria and Germany.

Scale indicators3 records

Recent moves5 records

Expansion highlights4 records

Others

• Atradius Collections:

Regional players

• Collector: Nordic debt purchase and collections specialist with EU-wide reach. Comparable in third-party debt collection execution for business clients, but operates primarily in Northern Europe rather than the DACH region.
• BFS Finance: German debt collection and receivables management firm operating primarily in the DACH region. Comparable mid-sized competitor with analogous B2B collection services, focused on the German market rather than Austria.
• Hevella Inkasso: German debt collection agency offering commercial and consumer debt recovery. Comparable SME-scale competitor in the broader DACH debt collection market, with similar service menu but no Austrian operational footprint.

Emerging players

• Bisnode (now Dun & Bradstreet DACH): D&B business information subsidiary that is both a partner and an adjacent provider of the credit-reporting data AKTIVA resells. Comparable in the credit information and insolvency-prediction use case, with the difference that Bisnode is a data vendor while AKTIVA is a downstream collection agency.

Broad incumbents

• EOS (Otto Group): Major European debt collection group operating in Austria and Germany with similar domestic and international collection offerings. Comparable as a direct horizontal competitor in the same mid-market creditor segment, with broader portfolio and parent-company scale advantages.
• Lowell: European debt purchase and collection group operating across multiple DACH and EU markets. Comparable in third-party debt collection execution for business creditors, with a stronger debt-purchasing model alongside agency services.
• Coface: International credit insurance and debt collection provider serving B2B clients across Europe. Comparable target market (B2B receivables risk management) and overlap in collections-as-a-service, with a stronger credit-insurance franchise layered on top.
• Intrum: Pan-European debt collection and credit-management giant with established Austrian operations. Directly comparable in core B2B debt collection services, but at vastly greater scale and broader geographic footprint, serving as the dominant incumbent in the same addressable market.

Direct peers

• Creditreform: German-headquartered credit information and debt collection network with strong DACH presence. Highly comparable as a creditor-side collections and credit-reporting provider, combining receivables management with credit bureau services analogous to AKTIVA's D&B-powered offering.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about AKTIVA Inkassobüro