IBES

What IBES does

IBES (Instituto Brasileiro para Excelência em Saúde / Grupo IBES) is a Brazilian nonprofit healthcare accreditation, certification, and professional training organization founded in 2012 and headquartered in São Paulo. It holds the unique distinction of being the only national accreditor in Brazil with triple ANS (Agência Nacional de Saúde Suplementar) homologation and double ISQua accreditation, alongside recognition from ONA, ACSA International, and CHKS. The organization self-describes as the largest healthcare accreditor in Latin America and serves hundreds of institutions including hospitals, clinics, dental practices, long-term elderly care facilities (ILPI), and health plan operators across Brazil.

The company's core offering spans three accredited methodologies (ONA national, ACSA International, and CHKS British) plus an extensive portfolio of specialized certifications covering infection prevention and control, pressure injury prevention, surgical site infection, LGPD data protection compliance, primary healthcare (ANS), anesthesiology, radiological contrast, population health management, and elderly care. Supporting the certification business is the Gestor On-line de Certificação digital management tool and the IBES Digital learning platform (hosted on curseduca.pro), which delivers individual and corporate courses on antimicrobial stewardship, indicator management, evaluator formation, and other healthcare quality topics.

IBES generates revenue through per-assessment accreditation fees, recurring certification maintenance assessments, professional course tuition (e.g., R$ 797 for the standard Stewardship de Antimicrobianos course with tiered discounts for evaluators, alumni, and clients), subscription access to the digital platform, and advisory/consulting services including LGPD compliance programs and strategic management. Distribution combines direct enterprise sales with channel partnerships (FENAESS for healthcare union reach, Amil Dental for dental clinic accreditation through Conexão Dentista), in-company training programs, and a structured evaluator network supported by a dedicated Assessor Portal.

Name

IBES

Legal name

Instituto Brasileiro para Excelência em Saúde

Website

https://ibes.med.br

Company type

Private

Founded year

2012

Operating status

Operating

Headcount range

101–250 employees

Short description

IBES (Instituto Brasileiro para Excelência em Saúde) is a Brazilian nonprofit healthcare accreditation, certification, and professional training organization serving hospitals, clinics, dental practices, and health insurers across Brazil, holding unique triple ANS and double ISQua credentials.

Ownership category

akta.pro rank

Headquarters

HQ city

São Paulo

HQ country

Brazil

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Accreditation and Certification Services: IBES generates revenue through conducting healthcare accreditation assessments including ONA, ACSA International, and CHKS certifications. Healthcare institutions pay for evaluation visits, certification processes, and ongoing maintenance assessments.
2. Professional Training Courses: Revenue from professional development courses including Auditor Formation, Antibiotic Stewardship, Indicator Management, and other healthcare quality and safety training programs. Offered both in-person and live-streaming formats.
3. IBES Digital Platform: Online learning platform providing access to educational content, certification management tools, and supplementary materials for course participants.
4. Consultancy and Advisory Services: Advisory services for healthcare institutions including LGPD compliance programs, strategic management solutions, and educational monitoring.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels8 records

Core offering

IBES is a healthcare accreditation and certification body that evaluates hospitals, clinics, dental practices, elderly care facilities, and health plan operators against Brazilian (ONA), Australian (ACSA International), and British (CHKS) quality standards. Its offering combines on-site accreditation visits, a catalogue of specialized clinical certifications (infection control, pressure injury prevention, surgical site infection, LGPD compliance, primary care, elderly care, etc.), and recurring professional education delivered through the IBES Digital learning platform. It also provides consultancy (LGPD adequacy, strategic management, educational follow-up) and digital tools such as the Gestor On-line de Certificação platform.

Product overview

IBES (Instituto Brasileiro para Excelência em Saúde) is a comprehensive healthcare quality and accreditation organization offering a multi-service portfolio. The core offering consists of accreditation services (ONA, ACSA International, CHKS) and specialized certifications (infection prevention, pressure injury prevention, surgical safety, primary care, LGPD compliance, elderly care facilities, and more). The portfolio also includes digital solutions such as the Gestor On-line de Certificação platform and quality program tools (Radar de Excelência, Classificare, IBES Legis). Education and training services are delivered through the IBES Digital Platform, individual courses, and corporate training programs. The solutions integrate with consulting services including strategic management, LGPD compliance programs, and educational follow-up, supported by specialized assessor portals.

Differentiator

Problem solved

Functional benefit

Products and services

• Acreditação ONA (ONA Accreditation) Accreditation service based on the Brazilian National Accreditation Organization (ONA) methodology, verifying compliance with quality standards in Brazilian healthcare institutions.
• Acreditação ACSA International International accreditation under the Australian/European ACSA methodology, certifying Brazilian healthcare institutions at three levels of excellence with five-year validity against the highest global quality standards.
• Acreditação CHKS British CHKS international accreditation for healthcare organizations, conferring UK-derived quality standards recognition in partnership with the British accreditor.
• Certificação em Prevenção e Controle de Infecção Certification program attesting that healthcare businesses have implemented safety standards for infection prevention and control and are prepared to receive patients/clients safely.
• Certificação em Prevenção de Lesão por Pressão Certification focused on the prevention of pressure injuries in healthcare settings.
• Certificação em Prevenção de Infecção de Sítio Cirúrgico Certification program for the prevention of surgical site infections in healthcare institutions.
• Certificação de Boas Práticas em Atenção Primária à Saúde da ANS Voluntary certification program developed by ANS (Brazilian National Health Agency) for health insurance operators on primary healthcare best practices.
• Certificação em Boas Práticas com Base na LGPD Certification attesting compliance with Brazil's General Data Protection Law (LGPD).
• Certificação de Instituições de Longa Permanência para Idosos (ILPI) Certification program specific to long-term care institutions for the elderly (ILPI).
• Certificação CABA-BR Certification program for healthcare professionals and institutions under the CABA-BR framework.
• Certificação de Espaços de Saúde Certification for healthcare facility spaces, attesting compliance with quality and safety standards.
• Certificação de Fornecedores de Produtos e Serviços em Saúde Certification program for suppliers of healthcare products and services, validating quality standards upstream in the care chain.
• Certificação da Gestão de Saúde Populacional Certification for population health management practices across healthcare operators and networks.
• Certificação da Linha Cirúrgica e Protocolo Cirúrgico Certification program for surgical care lines and surgical protocols in healthcare institutions.
• Certificação de Parto Adequado – ANS ANS certification for appropriate childbirth practices, recognizing safe and patient-centered obstetric care.
• Certificação de Serviços de Anestesiologia Certification program for anesthesiology services, validating safety and quality standards in anesthesia practice.
• Certificação em Boas Práticas no Uso de Contrastes Radiológicos Certification for best practices in the use of radiological contrast agents in diagnostic imaging.
• Gestor On-line de Certificação Online certification management tool providing healthcare institutions with a streamlined platform to pursue accreditation, featuring expert support at a lower monthly cost than a single in-house analyst.
• Gestão Estratégica Strategic management consulting solution for healthcare organizations, supporting planning, performance, and continuous-improvement initiatives.
• Programa de Adequação à LGPD Program helping healthcare and other organizations achieve compliance with Brazil's General Data Protection Law (LGPD).
• Acompanhamento Educacional Educational follow-up service supporting professional development across the IBES course and certification portfolio.
• Cursos para Você (Individual Professional Courses) Individual professional development courses for healthcare professionals, offered in-person or via live streaming across high-demand healthcare quality topics.
• Cursos para Empresas (Corporate Training) Customized corporate training cohorts delivered live-streaming (or on-site) for healthcare institutions, with content and pricing personalized per organization.
• Plataforma IBES Digital Digital learning platform offering online course access for 60 days after enrollment, with complementary materials and integration into certification programs.
• Radar de Excelência Excellence radar tool supporting quality monitoring and continuous improvement across healthcare institutions.
• Classificare Classification model for healthcare networks (Modelo de Classificação de Rede Assistencial), supporting network structuring and quality segmentation.
• IBES Legis Legislative and regulatory compliance tracking tool tailored to healthcare institutions.
• Atestado de Conformidade Certificate of conformity attesting regulatory compliance for healthcare institutions.
• Portal dos Avaliadores Portal for IBES assessors to manage evaluation delivery, performance tracking, and certification workflows.
• Patient Safety Movement (APSS) Patient safety program aligned with the Patient Safety Movement Foundation, including the APSS #12 program on Venous Thromboembolism (VTE) prevention and other Actionable Patient Safety Solutions.

Named customers2 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Seven partnerships are on record, tiered core.

• FENAESS (Federação Nacional dos Estabelecimentos de Serviços de Saúde)coreStrategic or Co-development Partner · 12 June 2018IBES and FENAESS formed a strategic partnership to launch the ONA Accreditation Program for affiliated unions. IBES provides comprehensive support including lectures, training, multidisciplinary channels, e-books, course discounts, and other benefits to help healthcare establishments achieve ONA accreditation certification.
• Amil DentalcoreGTM or Marketing Partner · 13 March 2018Partnership launched the Conexão Dentista program to incentivize accreditation of dental clinics. The program offers free consultancy from Amil Dental and special conditions from IBES. A pilot project in São Paulo resulted in the first accreditation of a private dental clinic by ONA's Brazilian Accreditation System.
• ONA (Organização Nacional de Acreditação)coreStrategic or Co-development PartnerIBES is officially homologated by ONA to conduct healthcare accreditation assessments using the Brazilian Accreditation System methodology. ONA is the primary national accreditation body in Brazil.
• ACSA International (Australian Council on Healthcare Standards)coreStrategic or Co-development PartnerInternational accreditation partnership enabling IBES to certify healthcare institutions at 3 excellence levels with 5-year validity, meeting highest global quality standards.
• CHKS (British Healthcare Accreditation)coreStrategic or Co-development PartnerPartnership to offer British healthcare accreditation methodology, providing international quality recognition for healthcare institutions in Brazil.
• ANS (Agência Nacional de Saúde Suplementar)coreStrategic or Co-development PartnerIBES is the only national accreditor with triple ANS homologation, enabling certification of health plan operators for primary healthcare practices and quality management under ANS regulations.
• ISQua (International Society for Quality in Health Care)coreStrategic or Co-development PartnerIBES holds double ISQua accreditation, demonstrating compliance with highest international healthcare quality standards and enabling international recognition of its certification programs.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Emerging players

• Institute for Healthcare Improvement (IHI): International nonprofit focused on healthcare quality improvement and patient safety; IBES distributes IHI Open School curricula in Portuguese. Comparable as a quality-improvement content and certification partner rather than direct competitor.

Direct peers

• Joint Commission International (JCI): Global healthcare accreditation body operating in over 60 countries. Directly comparable to IBES as a hospital and clinical accreditation provider; JCI is the dominant international incumbent that IBES competes against via its ACSA/CHKS/ISQua partnerships.
• National Accreditation Board for Hospitals (NABH): India's principal hospital and healthcare provider accreditation body. Comparable to IBES as a national accreditor with ISQua recognition operating in an emerging healthcare market.
• Accreditation Canada: National-international healthcare accreditation organization running Qmentum and other programs. Comparable to IBES as a fellow national accreditor that has expanded internationally and partners with global quality bodies.
• DNV Healthcare: International healthcare accreditation and quality assurance provider offering hospital accreditation programs in the Americas, Europe, and Asia. Comparable to IBES as a competing accreditation methodology available to Brazilian hospitals seeking international recognition.
• QHA Trent: UK-based independent healthcare accreditation provider. Comparable to IBES in offering accreditation services for hospitals and clinics against recognized standards, though with a primarily European footprint.

Broad incumbents

• HIMSS (Healthcare Information and Management Systems Society): Global healthcare IT and digital health standards body offering EMRAM and related certifications. Comparable to IBES as a hospital quality certification standard-setter operating in adjacent healthcare quality niches.
• Press Ganey: US-based healthcare performance and patient experience measurement company. Comparable as a complementary healthcare quality vendor; competes for hospital quality budgets alongside accreditors.
• ACSA International (Andalusian Agency for Healthcare Quality): Andalusian/Spanish healthcare accreditation body whose methodology IBES delivers in Brazil. Comparable as a European public-sector accreditation program licensing standards internationally through partners like IBES.
• CHKS (CHKS Ltd): British healthcare standards and accreditation organization that licenses its methodology to IBES for delivery in Brazil. Comparable as a healthcare accreditor whose international program IBES runs under partnership.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UC-PRW3fhcIuR0muNxGqqLfw
• Facebookfacebook.com/grupoibes
• LinkedInlinkedin.com/company/grupoibes
• Instagraminstagram.com/grupoibes
• Xx.com/IBESInstituto

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about IBES