Medavie Health Services New Brunswick

What Medavie Health Services New Brunswick does

Medavie Health Services New Brunswick (MHSNB) is a not-for-profit Part III entity headquartered in Moncton, New Brunswick, that operates as the contracted clinical manager of an integrated provincial primary healthcare portfolio on behalf of the Government of New Brunswick. The organization was established through an August 2017 partnership between Medavie Health Services and the provincial government and became operational on January 1, 2018, consolidating — for the first time in Canada — ambulance services and home-based healthcare under a single publicly funded entity. Its operating model is wholesale managed-services delivery to a single public-sector buyer rather than commercial customer acquisition.

The service portfolio comprises four core lines: Ambulance New Brunswick (ANB), which dispatches 1,000+ paramedics, emergency medical dispatchers, and flight nurses across land and air assets and responds to more than 100,000 calls and inter-facility transfers annually; the Extra-Mural Program (EMP), a 24/7 home-health program with 850+ nursing and allied health professionals delivering acute, palliative, chronic, rehabilitative, and supportive care in patients' homes and communities; NB Health Link, which provides ongoing care for unattached patients without a family doctor or nurse practitioner; and Tele-Care 811, a registered-nurse triage line. Complementary programs include the Public Access Defibrillator Program and a Rapid Response Units pilot in five rural communities. Operating infrastructure includes a centralized Medical Communications Management Centre for dispatch and AED registry coordination, and the organization is supported by roughly 100 corporate management staff.

MHSNB operates under exclusive provincial mandate with services provided to New Brunswick residents at no direct cost. The Department of Health retains planning, funding, and oversight authority; MHSNB manages operations and clinical delivery. Revenue is not publicly disclosed. The organization is a subsidiary of Medavie Health Services (which itself operates across six Canadian provinces) and pays an annual social dividend to the Medavie Health Foundation in line with its not-for-profit structure. It is the first and only EMS organization in Canada to have earned Accreditation Canada's Exemplary Standing.

Name

Medavie Health Services New Brunswick

Legal name

Medavie Health Services New Brunswick

Website

https://medavienb.ca

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

51–100 employees

Short description

Medavie Health Services New Brunswick is a not-for-profit Part III entity that manages integrated provincial healthcare delivery in New Brunswick on behalf of the provincial government, operating Ambulance New Brunswick, the Extra-Mural Program (home healthcare), NB Health Link, and Tele-Care 811 for the province's residents.

Ownership category

akta.pro rank

Product category

Emergency Medical Services

NAICS

Home Health Care Services (621610), Services for the Elderly and Persons with Disabilities (624120), Services for the Elderly and Persons with Disabilities (62412)

SIC

Services-Home Health Care Services (8082), Services-Nursing & Personal Care Facilities (8050), Services-Health Services (8000)

akta.pro primary industry

Skilled Home Health (Medicare-Certified) Agencies (HLAFAEAA)

akta.pro secondary industries

Care Management & Care Coordination (Home & Community-Based) (HLAFAEAL), Primary Care for Underserved Populations (e.g., migrant, homeless, refugee clinics) (HLAFAGAN), Medicare-Certified Skilled Nursing Visits (RN/LPN) (HSABACAA)

Keywords

• Emergency medical services
• Ambulance services
• Home health care
• Primary care access
• Health triage services

Headquarters

HQ city

Moncton

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D

Revenue model

1. Government Contract - Provincial Healthcare Services: Medavie Health Services New Brunswick is contracted by the Government of New Brunswick to manage and provide clinical oversight for Ambulance New Brunswick and the Extra-Mural Program. The organization operates as a not-for-profit entity with public funding. The Department of Health continues to plan, fund and monitor services while MHSNB manages operations.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels3 records

Core offering

Medavie Health Services New Brunswick manages and delivers integrated primary healthcare services across the province of New Brunswick under contract with the provincial government. Its services include land and air ambulance response (Ambulance New Brunswick), in-home healthcare (Extra-Mural Program), primary care for residents without a family doctor (NB Health Link), 24/7 telephone triage (Tele-Care 811), and a Public Access Defibrillator Program.

Product overview

Medavie Health Services New Brunswick is an integrated, service-led healthcare organization managing a portfolio of interconnected primary healthcare programs. The core offerings include Ambulance New Brunswick (land and air emergency transport), the Extra-Mural Program (home-based healthcare), NB Health Link (primary care access for unattached patients), and the Public Access Defibrillator Program (community AED initiative). These services work collaboratively through an integrated care model launched in January 2018, with Rapid Response Units providing supplementary rural emergency coverage.

Differentiator

Problem solved

Functional benefit

Brands

• Ambulance New Brunswick: Provincial land and air ambulance service provider responding to over 100,000 calls annually
• Extra-Mural Program
• NB Health Link
• Public Access Defibrillator Program
• Tele-Care 811

Products and services

• Ambulance New Brunswick (ANB)

Quantifiable outcome

• Over 100,000 emergency calls and inter-facility transfers handled annually
• +4 more outcomes

Named customers1 record

Segments4 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Four partnerships are on record, tiered core and minor.

• Government of New BrunswickcoreStrategic or Co-development Partner · 31 August 2017Transformational partnership announced in August 2017 between Medavie Health Services and the Government of New Brunswick to integrate the Extra-Mural Program and Ambulance New Brunswick under a single public service entity. Effective January 1, 2018, MHSNB manages operations including care delivery while the Department of Health continues to plan, fund, and monitor services.
• Regional Health Authorities (New Brunswick)coreStrategic or Co-development PartnerMHSNB works closely with the Regional Health Authorities and the Department of Health to ensure optimal operation of ANB and EMP, providing care New Brunswickers expect and deserve.
• Medavie Health Services (Parent Company)coreOthersMHSNB is a subsidiary of Medavie Health Services, Canada's largest private provider of emergency medical services. Medavie Health Services operates across six provinces and provides administrative support, corporate governance, and access to shared resources and innovation.
• Department of National Defence (Canadian Armed Forces)minorStrategic or Co-development PartnerParent company Medavie Health Services is a key Primary Care Paramedic training partner of the Department of National Defence for the Canadian Armed Forces.

Scale indicators5 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• ParaMed Home Health Care: National Canadian home health, nursing, and personal support provider with government contract exposure across multiple provinces. Comparable service mix (home nursing, palliative, chronic care) and similar public-payor revenue model to EMP.
• Saint Elizabeth Health Care (SE Health): Major Canadian provider of home health, community, and integrated care services. Comparable to MHSNB's Extra-Mural Program arm in scope (skilled nursing, palliative, chronic care delivered at home) and in operating across multiple provinces.
• Ornge: Ontario's provincial air ambulance and critical care transport service. Directly comparable to MHSNB's Ambulance New Brunswick arm, particularly the air ambulance component, with similar provincial contract structure.
• Nova Scotia Emergency Health Services (EHS): Provincial ambulance and emergency health services operator in Nova Scotia with integrated ground ambulance, air ambulance, and patient transport functions. Closely mirrors ANB's mandate, scale of province, and integrated service model.
• Bayshore HealthCare: National Canadian home and community health services provider including home health (nursing visits), personal care, and government-contracted community programs. Highly comparable to MHSNB's Extra-Mural Program service mix and funding model.
• CarePartners: Canadian home health and community support services provider offering nursing, therapy, and personal support in patients' homes. Directly comparable to MHSNB's EMP home-health services in both clinical scope and contracted delivery.
• Medavie Health Services: Parent company of MHSNB providing integrated EMS, home health, and primary care services across six Canadian provinces. Directly comparable operating model and service portfolio, with MHSNB being its flagship integrated delivery vehicle.

Regional players

• Toronto Paramedic Services: Municipal land ambulance service for the City of Toronto with similar pre-hospital emergency response functions. Comparable EMS delivery scope but a municipally run service rather than the contracted, province-wide model MHSNB operates.

Broad incumbents

• Alberta Health Services (AHS) EMS: Provincial health authority operating ground and air ambulance, hospital, and community health services across Alberta. Large incumbent with overlapping EMS and home/community health capabilities but operating as a publicly administered, rather than contracted, entity.
• Vancouver Coastal Health Home Care: Regional health authority delivering publicly funded home and community health services in BC. Comparable to MHSNB's EMP and NB Health Link arms but embedded within a multi-service regional authority rather than a contracted service-delivery structure.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/MedavieHealthNB
• Facebookfacebook.com/MedavieNB
• LinkedInlinkedin.com/company/medavienb

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Subsidiaries4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Medavie Health Services New Brunswick