Indepth Managed Services

What Indepth Managed Services does

Indepth Managed Services (legal entity: Indepth Services (Cleaning) Ltd, registered in England, company number 01388446) is a UK-based, family-owned commercial cleaning and facilities services provider established in 1978 and headquartered in Warrington, Cheshire. The company delivers interior cleaning (daily office, clinical, washroom, carpet and upholstery), exterior cleaning (window, high-level, gutter, jet washing, graffiti removal) and additional services (washroom consumables, pest control, consumables, grounds maintenance) to B2B clients across offices, retail, healthcare, manufacturing, hospitality, industrial, distribution/logistics, financial services and housing association segments. Operations are supported by 1,500+ employees including cleaning operatives, Regional/Area Managers, and a dedicated UK Hub in Warrington, with a subsidiary called Incredible Window Cleaning handling exterior work. Technical differentiation rests on environmental and safety accreditations (ISO 9001, ISO 14001, ISO 45001, SafeContractor for 10+ years), eco-friendly cleaning products, low-energy equipment, water-saving systems, and a portfolio of infection-control services (Touch Point Cleaning, Covid Fogging, Reactive Cleaning Kits, Hygienic Door Solutions).

The business operates a recurring B2B contract model with annual billing, ranging from single-cleaner engagements to multi-site national contracts, supplemented by an online Marketplace (launched 2021) that lets clients order hygiene supplies 24/7 with tailored budgets. Go-to-market combines a centralised UK Hub handling inbound enquiries (telephone, email, contact form) with a field network of Regional and Area Managers conducting site surveys and managing accounts. Customers are acquired through direct sales supported by sector-specific marketing, industry exhibitions (Facilities Show, The Cleaning Show), PR/awards (Loo of the Year 2019, Cleaning Excellence Awards 2021), and a quarterly e-newsletter. Notable accounts include Eagle Bridge NHS Health Centre, a Central Manchester dialysis unit, Travel Counsellors, and Compass Minerals. The company is privately held with no external institutional investors and reports a history of long-tenured staff, TUPE process expertise, and ongoing investment in training via its 2021 partnership with Momentus.

Name

Indepth Managed Services

Legal name

Indepth Services (Cleaning) Ltd

Website

https://indepth-cleaning.co.uk

Company type

Private

Founded year

1978

Operating status

Operating

Headcount range

51–100 employees

Short description

Indepth Managed Services is a UK-based, family-owned commercial cleaning and facilities services provider, established 1978 and headquartered in Warrington. It serves hundreds of B2B clients across multiple sectors nationally with 1,500+ employees via recurring service contracts and an online consumables marketplace.

Ownership category

akta.pro rank

Product category

Commercial Cleaning Services

NAICS

Janitorial Services (56172), Carpet and Upholstery Cleaning Services (56174), Carpet and Upholstery Cleaning Services (561740)

SIC

Sanitary Services (4950), Services-Facilities Support Management Services (8744)

akta.pro primary industry

Restroom Hygiene & Consumables Services (Supplies, Dispensers, Matting) (BPABABAI)

akta.pro secondary industry

Cleanroom & Controlled Environment Cleaning (BPABABAH)

Keywords

• Commercial cleaning services
• Facilities management
• Clinical cleaning healthcare
• Exterior window cleaning
• Office cleaning contracts

Headquarters

HQ city

Partington

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Commercial Cleaning Contracts: Contract-based commercial cleaning services for businesses of all sizes across multiple sectors. Services range from single cleaner to multi-site national contracts. Revenue generated through recurring service contracts.
2. Cleaning Products Marketplace: Online marketplace for daily cleaning products and hygiene supplies. Clients can order 24/7 with tailored product ranges and budget controls.
3. Additional Services: Supplementary services including washroom services, pest control, consumables, and grounds maintenance provided to existing clients.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

Indepth Managed Services is a UK national commercial cleaning provider delivering interior cleaning (daily office, clinical, washroom, carpet and upholstery), exterior cleaning (window, high-level, gutter, jet washing, graffiti removal) and supplementary services including pest control, grounds maintenance and an online consumables marketplace. The company, established in 1978 and family-owned, employs over 1500 staff and serves single-site to multi-site national contracts through a dedicated UK Hub and field-based Regional/Area Managers.

Product overview

Indepth Managed Services provides commercial cleaning services on a national scale in the UK, established in 1978. The company offers a comprehensive portfolio of services organized into three main categories: Interior Cleaning Services (including Daily Office Cleaning, Clinical Cleaning, Carpet Cleaning, Upholstery Cleaning, and Washrooms), Exterior Cleaning Services (including Window Cleaning, High Level Cleaning, Gutter Cleaning, Jet Washing & Steam Cleaning, and Graffiti & Gum Removal), and Additional Services (including Washroom Services, Pest Control, Consumables, and Grounds Maintenance). The company also operates an online Marketplace for ordering cleaning products and hygiene supplies. During the COVID-19 pandemic, the company introduced specialized services including Touch Point Cleaning, Covid Fogging Service, Covid Reactive Cleaning Kits, Touch Safe Devices, and Training Visor Kits. The services are delivered by over 1500 employees across the UK, supported by a dedicated UK Hub management team.

Differentiator

Problem solved

Functional benefit

Brands

• Incredible Window Cleaning: Window cleaning subsidiary mentioned in company news regarding ISO audits and contract awards.

Products and services

• Daily Office Cleaning Daily recurring office cleaning services for UK businesses of all sizes, ranging from a single dedicated cleaner to multi-site national contracts covering general office areas.
• Clinical Cleaning Specialist healthcare cleaning services covering NHS sites, private healthcare, dialysis centres, nursing and care homes and dental surgeries with stringent infection control standards.
• Washrooms Cleaning Washroom cleaning and presentation services for commercial premises, supporting hygiene standards and Loo of the Year standard results.
• Carpet Cleaning Professional carpet cleaning services for commercial premises covering offices, banks and accountancy practices.
• Upholstery Cleaning Commercial upholstery cleaning service for offices and other commercial environments.
• Window Cleaning Professional window cleaning services for commercial properties across the UK, including serving housing associations; delivered by the Incredible Window Cleaning subsidiary.
• High Level Cleaning Specialist high-level exterior cleaning for hard-to-reach areas of commercial buildings.
• Gutter Cleaning Commercial gutter cleaning and maintenance services for commercial properties.
• Jet Washing and Steam Cleaning High-pressure jet washing and steam cleaning for exterior surfaces, machinery, warehouse floors and industrial areas.
• Graffiti and Gum Removal Professional graffiti removal and chewing gum stain treatment for commercial exterior surfaces.
• Pest Control Pest control services for commercial premises, delivered alongside cleaning contracts.
• Grounds Maintenance External grounds maintenance services for commercial sites.
• Washroom Services (Feminine Hygiene) Feminine hygiene disposal and washroom consumable services for commercial premises.
• Indepth Marketplace (Online Consumables Shop) Online shop for daily cleaning products and hygiene supplies, offering 24/7 ordering with tailored product ranges, budget controls and direct UK shipping; available to Indepth clients.
• Touch Point Cleaning Service Disinfecting service for frequently touched surfaces such as door handles, push plates and appliance handles, using Enzyguard or similar products effective against a broad range of viruses.
• Covid Fogging Service Reactive or preventative fogging service for sanitizing spaces as a measure against Covid-19, using specialized equipment.
• Covid Reactive Cleaning Kits Essential reactive cleaning kits supplied to client workplaces for immediate response to suspected Covid infections, with full usage instructions.
• Touch Safe Personal Protection Device Pocket-sized hand sanitiser product combined with a protection device for opening doors and operating touch points to reduce personal contamination risk.
• Hygienic Door Solutions Hygienic door hardware solutions installed in client premises to reduce the spread of viruses and infections.
• Winter Maintenance Services Winter maintenance services for commercial sites including salt bin supply, overnight gritting, snow clearance and 24/7 emergency assistance.

Quantifiable outcome

• 100% pass rate in ISO audits
• +2 more outcomes

Named customers5 records

Segments9 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Eight partnerships are on record, tiered minor and core.

• Hygenol Cleaning Supplies LtdminorGTM or Marketing Partner · 10 September 2021Donor/supporter in Alzheimer's Society fundraising campaign, contributing to the £2,021 target.
• Jangro LtdminorGTM or Marketing Partner · 10 September 2021Donor/supporter in Alzheimer's Society fundraising campaign.
• CleansweepminorGTM or Marketing Partner · 10 September 2021Donor/supporter in Alzheimer's Society fundraising campaign.
• SolupakminorGTM or Marketing Partner · 10 September 2021Donor/supporter in Alzheimer's Society fundraising campaign.
• Compliance at WorkminorGTM or Marketing Partner · 10 September 2021Donor/supporter in Alzheimer's Society fundraising campaign.
• MomentuscoreStrategic or Co-development Partner · 9 July 202112-month training and development partnership to design and deliver future-focused programme underpinning personal, management and leadership development needs. Focus on induction process, team development, building courses and certification around role-specific requirements.
• BunzlcoreOthersPartnership as sustainable janitorial supplier. Indepth partnered with Bunzl as their sustainable janitorial supplier as part of ongoing commitment to sustainability and environmental responsibility.
• Cheeky PandaminorOthersSupplier of bamboo-based hygiene products offered through Indepth's consumables range. Products are 100% FSC certified, bamboo grows 30x faster than trees, and reduces deforestation.

Scale indicators5 records

Recent moves8 records

Expansion highlights6 records

Direct peers

• Atalian Servest: Atalian Servest is a UK-based facilities services provider offering commercial cleaning, window cleaning, washroom services, and grounds maintenance to enterprise clients. Comparable as a near-direct competitor with overlapping service portfolio including washroom hygiene and consumables supply.
• Churchill Contract Services: Churchill is a UK-based commercial cleaning services provider operating nationally with similar portfolio (office, retail, healthcare, window cleaning) and similar mid-market contract-led positioning. Comparable as a direct rival for office, healthcare, and multi-site cleaning contracts across the UK.

Broad incumbents

• Sodexo (UK Cleaning Services): Sodexo is a global food services and facilities management company with significant UK cleaning services operations across healthcare, education, and corporate sectors. Comparable as a multinational incumbent targeting similar NHS and enterprise cleaning contracts via integrated FM offerings.
• OCS Group: OCS is an international facilities services group with substantial UK commercial cleaning operations serving offices, healthcare, transport, and public-sector clients. Comparable as a multinational incumbent offering the same core commercial cleaning services at greater scale, particularly in healthcare and public-sector contracts.
• Mitie Group plc: Mitie is a major UK facilities management and professional services company with a large cleaning services division serving multi-site national contracts across sectors. Comparable as a UK-headquartered provider offering commercial cleaning along with broader FM services to enterprise and public-sector clients.
• ISS A/S (UK Operations): ISS is a global facility services company with extensive UK cleaning operations serving corporate, healthcare, and public-sector clients. Comparable as a large international incumbent competing for the same multi-site cleaning tenders Indepth pursues.

Others

• Bunzl UK: Bunzl is a UK distribution and supply chain partner providing janitorial, cleaning, and hygiene products. Comparable as Indepth's named 'sustainable janitorial supplier' partner and an adjacent supplier in the cleaning value chain.
• Jangro Ltd: Jangro is a UK janitorial and cleaning supplies distributor supplying cleaning chemicals, equipment, and consumables. Comparable as an ecosystem partner (Indepth mentions Jangro as an Alzheimer's Society fundraising donor) and adjacent supplier whose products feed cleaning service delivery.

Regional players

• GSL Cleanware: GSL Cleanware is a UK commercial cleaning services provider serving offices, retail, healthcare, and industrial clients with similar multi-sector vertical focus. Comparable as a regional/SME competitor with overlapping service portfolio and similar target segments.
• Cleanlink Cleaning Services: Cleanlink is a UK-based regional commercial cleaning company serving offices, schools, healthcare, and industrial sites with recurring contract services. Comparable as a regional SME rival competing for similar local and mid-sized cleaning contracts.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/indepthcleaning
• Facebookfacebook.com/IndepthManagedServices
• LinkedInlinkedin.com/company/indepth-managed-services

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles13 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Indepth Managed Services