Tuntum Housing Association

What Tuntum Housing Association does

Tuntum Housing Association Limited is a registered charitable social landlord operating as a non-profit under the Co-operative and Community Benefit Societies Act 2014, founded in 1988 by community activists from Nottingham's black community to address inequality in housing provision. The organization manages over 1,600 properties housing more than 3,000 people across 12 local authority areas in the East Midlands (Nottinghamshire, Derbyshire, Staffordshire, Leicestershire), with the majority of stock concentrated in Nottingham. Tuntum operates four core service lines: general needs housing let through Choice-Based Lettings schemes, supported housing for vulnerable populations (refugees, young homeless, mental health, teenage parents), independent living for over-55s, and low-cost homeownership via Shared Ownership and Right to Acquire schemes. Approximately 70+ staff are deployed across Nottinghamshire and Derbyshire, with over 60% of staff and Board reflecting BME communities — making Tuntum the only independent BME-led housing association in the East Midlands.

The operating model is grant- and rent-funded: tenant rent is the primary revenue stream, supplemented by Homes England capital subsidy for development, lender loans for capital expenditure, and service charges for communal facilities. The technology layer is conventional social housing tooling — a MyTenancy Portal for tenant self-service (rent, repairs, profile), payment integrations with Allpay, PayPoint, and Post Office, and a Homeswapper integration for mutual exchange. Regulatory oversight sits with the Regulator for Social Housing, with a current judgement of C2 (Consumer), G1 (Governance), V2 (Viability). Specialized supported housing schemes include 100 Derby Road (young homeless, 18-25), Imaani House (women 18-34), Karibu (refugees and single homeless), The Old Vicarage (mental health), and the Erewash Teenage Parents Service, with three independent living schemes (Balisier Court, Lyn Gilzean Court, Churchfield Terrace). Community-facing projects include Refugee Futures (since 2008) and the Nottingham Carnival.

Name

Tuntum Housing Association

Legal name

Tuntum Housing Association Limited

Website

https://tuntum.co.uk

Company type

Private

Founded year

1988

Operating status

Operating

Headcount range

101–250 employees

Short description

Tuntum Housing Association is a non-profit charitable social landlord founded in 1988, managing over 1,600 affordable homes across 12 local authority areas in the East Midlands, serving low-income families, vulnerable populations, and BME communities through general needs, supported, and independent living housing.

Ownership category

akta.pro rank

Product category

Social Housing

NAICS

Lessors of Residential Buildings and Dwellings (53111), Temporary Shelters (624221), Other Community Housing Services (624229), Continuing Care Retirement Communities and Assisted Living Facilities for the Elderly (62331)

SIC

Operators Of Apartment Buildings (6513), Services-Social Services (8300), Real Estate Operators (No Developers) & Lessors (6510)

akta.pro primary industry

Affordable Housing & Community Development (Housing, Community Land Trusts) (BPAGALAC)

Keywords

• Affordable housing rental
• Social housing services
• Supported housing schemes
• Shared ownership homes
• Independent living accommodation

Headquarters

HQ city

Nottingham

HQ country

United Kingdom

HQ region

Europe

Offices8 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D, Supply Chain

Revenue model

1. Tenant Rent: Primary revenue stream from affordable rents paid by tenants. Tuntum is funded almost entirely by rent that tenants pay. Properties managed include general needs housing and supported housing.
2. Homes England Capital Subsidy: Government subsidy for capital expenditure from Homes England, used for development programmes and new build housing
3. Investments and Loans: Returns from investments and loan financing from lenders for capital expenditure projects
4. Service Charges: Additional charges for communal services including lighting, caretaking, cleaning, grounds maintenance, fire alarms, emergency lighting and door entry systems. Reviewed annually.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels7 records

Core offering

Tuntum Housing Association is a not-for-profit social landlord managing over 1,600 properties across 12 local authority areas in the East Midlands, providing affordable rented housing, supported housing for vulnerable populations (young homeless, refugees, people with mental health difficulties, teenage parents), independent living accommodation for older people, and shared ownership / Right to Acquire pathways to home ownership. It is the only independent BME-led housing association in the East Midlands and is funded primarily by tenant rents with additional capital subsidy from Homes England.

Product overview

Tuntum Housing Association operates as a BME-led social landlord providing affordable housing and support services across the East Midlands. The organization's portfolio comprises approximately 1600 properties serving over 3000 people. The core housing offering includes Homes to Rent through Choice-Based Lettings Schemes, Homes to Buy via Shared Ownership and Right to Acquire programs, Supported Housing schemes for vulnerable populations (including mental health, young homeless, refugees, and teenage parents), and Independent Living for people over 55. The MyTenancy Portal serves as the primary digital interface for tenants to manage rent payments and report repairs. Additional services include outreach support, community projects such as Refugee Futures and Nottingham Carnival, and comprehensive repairs and maintenance with tiered response times. The organization is regulated by the Regulator for Social Housing with a C2, G1, V2 judgment.

Differentiator

Problem solved

Functional benefit

Brands

• MyTenancy: Online tenant portal providing 24/7 access for tenants to pay rent, view rent accounts, report repairs, and update personal information.

Products and services

• MyTenancy Portal Secure 24/7 online tenant portal enabling residents to pay rent, view rent accounts, report repairs, and update personal information. Tenants register using their registered email and tenant key.
• Homes to Rent Affordable rental housing portfolio across 12 local authority areas in the East Midlands, ranging from 1-bedroom flats to large family houses, primarily allocated through local authority Choice-Based Lettings Schemes.
• Homes to Buy (Shared Ownership) Affordable entry into homeownership allowing buyers to purchase an initial share (typically 25%) via mortgage and rent the remaining share at up to 3% of Tuntum's share value, with ability to staircase to full ownership.
• Right to Acquire Government scheme enabling housing association tenants to purchase their home at a discount (currently £9,000 to £16,000) after 3 years of public sector tenancy.
• Supported Housing Temporary accommodation and support services for vulnerable populations including young homeless people (18-25), single women, adults with mental health difficulties, refugees, and teenage/young parents, with individual needs assessments and named support workers.
• Independent Living

Quantifiable outcome

• Over 1600 properties managed, housing over 3000 people
• +2 more outcomes

Named customers4 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature1 record

Partnerships

Eight partnerships are on record, tiered minor and core.

• Refugee FuturesminorStrategic or Co-development Partner · 1 January 2008Support service for refugees in Nottingham since 2008. Provides social inclusion benefit as families integrate into civic life and become productive members of society.
• Regulator for Social HousingcoreOthersGovernment regulator that oversees and regulates Tuntum. Regulatory Judgement for Tuntum is C2, G1, V2. Tuntum is supported and regulated by this body.
• National Housing FederationminorOthersIndustry body for housing associations in England. Tuntum is a member of the National Housing Federation.
• BME NationalcoreStrategic or Co-development PartnerCollection of over 60 BME-led housing associations. Tuntum is a member and its Director of Operations Barrington Billings chairs BME National. Tuntum CEO Charmaine Simei is an Executive member.
• Nottingham CarnivalminorStrategic or Co-development PartnerAnnual carnival event creating community cohesion through diversity. Tuntum takes pride in involvement; estimated 500 tenants benefit from attending; staff voluntary support estimated at £20,000 'in kind'.
• Universities in East MidlandsminorOthersPartnership with universities for student placement scheme. Second and third-year social work students offered 10-80 day placements at supported housing projects.
• Radford Care Group, Willows Day Service, Albany House Day Service, Ukrainian Day CentreminorStrategic or Co-development PartnerPartners in 'Stay Safe, Stay Well, Stay Happy' project awarded £92,933 from Lottery Coronavirus Community Support Fund to support older BAME people in sheltered accommodation.
• Local Authorities (12 areas)coreChannel Partner/ Reseller/ DistributorPartnership with local councils for Choice-Based Lettings schemes across 12 local authority areas: Nottinghamshire (Ashfield, Broxtowe, Gedling, Mansfield, Nottingham City, Rushcliffe), Derbyshire (Derby City, Erewash), Staffordshire (East Staffordshire), Leicestershire (Charnwood, Hinckley and Bosworth, Leicester City).

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Longhurst Group: Large East Midlands-based housing association. Tuntum's CEO Charmaine Simei previously led Community Investment at Longhurst, and Head of Asset Management Luke Mellors also came from Longhurst, making it a directly comparable regional peer in scale, product mix, and geography.
• Hightown Housing Association: Regional housing association covering Hertfordshire, Buckinghamshire and Berkshire with significant supported housing. Tuntum's Audit & Risk Chair Olu Oloruntuyi is Head of Treasury at Hightown, indicating closely comparable operating model and financial structure.
• Nottingham Community Housing Association: Headquartered in Nottingham and serving overlapping geographies. Senior Tuntum staff have come from NCHA (e.g., Head of Supported Housing Delores Vassell and Luke Mellors), indicating directly comparable operating model, customer segments, and local authority relationships.
• Northamptonshire Partnership Homes: East Midlands housing association. Board member Julian Beaney is currently Executive Director of Transition there. Comparable as a similarly-sized Midlands social landlord undergoing operational transformation.
• Arhag Housing Association: A BME-led housing association operating in London. Tuntum Director of Operations Barrington Billings previously chaired Arhag, and Board member Jenny Brown is a current non-executive at Arhag. Directly comparable as a BME-led supported housing and general needs provider.
• Walsall Housing Group: West Midlands-based housing association. Current Tuntum Chair Danielle Oum was previously Chair of Walsall Housing Group. Comparable as a similarly-sized Midlands housing association with overlapping general needs and supported housing activity.
• Manningham Housing Association: Bradford-based BME-led housing association. Barrington Billings previously chaired Manningham, and Tuntum leadership has direct operational exposure to it. Comparable as a BME-led specialist housing provider for South Asian communities.

Broad incumbents

• Clarion Housing Group: Largest housing association in England, providing general needs, supported, and shared ownership housing nationally. A broad incumbent peer that competes with Tuntum for Homes England funding and lender capital, and operates at a much larger scale.
• Orbit Group: One of the UK's largest housing associations, covering the Midlands and beyond. Board member Julian Beaney was previously Business Services Director at Orbit. Comparable as a broad incumbent operating general needs, supported, and shared ownership housing with a much larger development pipeline.
• Places for People Group: Major UK-wide housing association and housebuilder. Director of Operations Barrington Billings held senior posts there. A broad incumbent peer in general needs, supported housing, and market sale/shared ownership housing.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/282052828493825
• LinkedInlinkedin.com/company/tuntum-housing-association-limited
• Instagraminstagram.com/tuntumhousingassociation
• Xx.com/tuntumha

Revenue estimate

Valuation estimate

Number of profiles

Profiles23 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Tuntum Housing Association