Avian and Exotic Animal Hospital

What Avian and Exotic Animal Hospital does

Avian and Exotic Animal Hospital (AEAH), operating under the website drexotic.com, is a single-location, independently owned specialty veterinary hospital founded in 1987 in San Diego, California. The practice is exclusively dedicated to the medical and surgical care of non-traditional companion animals, including birds of all species, reptiles and amphibians, rabbits and rodents, ferrets, small primates, hedgehogs, and sugar gliders. It was established by Dr. Jeffrey R. Jenkins, a Diplomate in Avian Practice with the American Board of Veterinary Practitioners, and is co-owned by Lisa Jenkins as Owner and Practice Administrator. The hospital is staffed by three veterinarians (Dr. Jenkins, Dr. Amandine Gillet, and Dr. Rachel Raguin), two Registered Veterinary Technicians, four additional veterinary technicians, a Laboratory Manager, a Boarding Manager, and five customer service representatives, totaling approximately 18 personnel.

Core service offerings comprise wellness examinations and diagnostics, surgery and wound care, and nutrition and care guidance, supplemented by ancillary bird boarding services with dedicated intake profiles and authorization forms. The facility at 1276 Morena Blvd operates Monday through Saturday with an after-hours emergency line. No proprietary software platform, technology stack, or digital product architecture is associated with the practice; service delivery is fully in-person and manual, with client onboarding via downloadable PDF forms and educational content delivered through a website, blog, Facebook, and Twitter.

Revenue is generated through professional-services fees for consultations, diagnostics, surgical procedures, and medication dispensing, with a secondary stream from boarding. Pricing is quote-based and not publicly disclosed. Customer acquisition relies on word-of-mouth within the San Diego exotic pet owner community, supplemented by earned media (San Diego Pets Magazine cover, May 2013; KUSI Pet Patrol television appearances) and educational content marketing. The hospital has no external investors, no parent company, and operates exclusively within California.

Name

Avian and Exotic Animal Hospital

Legal name

Avian & Exotic Animal Hospital

Website

https://drexotic.com

Company type

Private

Founded year

1987

Operating status

Operating

Headcount range

11–50 employees

Short description

Avian and Exotic Animal Hospital is a privately owned, single-location specialty veterinary hospital in San Diego, California, founded in 1987 that exclusively provides medical, surgical, and boarding care for birds, reptiles, amphibians, and other exotic companion animals.

Ownership category

akta.pro rank

Product category

Specialty Veterinary Services

NAICS

Veterinary Services (54194), Pet Care (except Veterinary) Services (812910)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Specialty Outpatient Facilities, Nec (8093)

akta.pro industry

PRIMARYHLAMAAAH

Exotic Companion Animal Veterinary Clinics (Birds/Reptiles/Small Mammals)

Healthcare & Life Sciences/Veterinary & Animal Health/Veterinary Clinical Services (Companion Animal)

SECONDARYHSANADAI

Exotic & Small Pet Boarding (Birds/Reptiles/Rabbits/etc.)

Home & Personal Services/Pet Grooming & Boarding Services/Pet Boarding (Kennel/Cattery)

SECONDARYHSANADAG

Veterinary-Affiliated/Medical Boarding

Home & Personal Services/Pet Grooming & Boarding Services/Pet Boarding (Kennel/Cattery)

Keywords

• Exotic animal veterinary
• Avian veterinary care
• Specialty pet hospital
• Reptile veterinary services
• Exotic companion animals

Headquarters

HQ city

San Diego

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Others

Revenue model

1. Veterinary Medical Services: Provides specialized medical and surgical care for exotic companion animals including wellness exams, diagnostics, surgery, wound care, and nutrition guidance. Revenue generated through consultation fees, diagnostic procedures, surgical interventions, and medication dispensing.
2. Boarding Services: Bird boarding services with specialized boarding profiles and authorization forms available for clients.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels8 records

Core offering

Avian and Exotic Animal Hospital is a single-location veterinary hospital that provides specialized medical and surgical care exclusively for birds and exotic companion animals. Service offerings include wellness examinations, diagnostics, surgery, wound care, nutrition guidance, and bird boarding, delivered by three veterinarians including a board-certified Diplomate in Avian Practice.

Product overview

Avian and Exotic Animal Hospital is a single-location veterinary hospital offering specialized medical and surgical care exclusively for birds and exotic companion animals. The hospital provides wellness examinations, diagnostics, surgery, wound care, nutrition guidance, and boarding services. The hospital also offers downloadable client forms and educational drug information resources for pet owners. No platform-plus-modules architecture applies — this is a traditional veterinary practice with direct service offerings.

Differentiator

Problem solved

Functional benefit

Products and services

• Wellness Exams and Diagnostics Comprehensive health examinations and diagnostic testing services for birds and exotic companion animals.
• Surgery and Wound Care Surgical procedures and wound treatment services for avian and exotic pets, including complex procedures such as tumor removal.
• Nutrition and Care Guidance Dietary consultation and care recommendations for exotic companion animals.
• Bird Boarding Services Specialized boarding services for avian patients with authorization forms and boarding profiles available for clients.

Quantifiable outcome

• Nearly four decades (since 1987) of specialized exotic animal veterinary practice
• +1 more outcomes

Named customers5 records

Segments5 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Scale indicators3 records

Recent moves6 records

Expansion highlights3 records

Direct peers

• The Center for Bird and Exotic Animal Medicine: Specialty avian and exotic animal clinic providing advanced diagnostics and surgery for non-traditional pets. Comparable scope of services and exotic-only differentiation.
• Avian & Exotic Animal Hospital (Morrisville, NC): Independently operated exotics-only veterinary hospital on the East Coast with a similar multi-DVM specialist model. Direct competitor in the same specialty category though in a different geography.
• Chicago Exotics Animal Hospital: Exotics-only veterinary practice in the Chicago market providing wellness, surgery, and emergency care for birds, reptiles, and small companion mammals. Closely mirrors AEAH's single-location, specialist-only exotics model.
• Arizona Exotic Animal Hospital: Specialty exotic animal hospital in the Phoenix metro serving birds, reptiles, and small mammals with board-certified specialists. Comparable in clinical scope, niche focus, and sole-specialty positioning.
• Gulf Coast Avian & Exotics: Exotic and avian veterinary service in the Gulf Coast region offering specialized care for non-traditional companion animals. Comparable in species coverage and exotics-only positioning.
• Center for Avian and Exotic Medicine: New York City-based exotics-only veterinary hospital offering specialized medical and surgical care for birds, reptiles, and small mammals. Directly comparable in service mix, exotic-only positioning, and specialist-driven model to Avian and Exotic Animal Hospital.

Broad incumbents

• VCA Animal Hospitals: Largest U.S. general and specialty veterinary chain, with many locations offering exotic pet services. Comparable on broad pet-care services but does not specialize exclusively in exotics.
• BluePearl Pet Hospital: National specialty and emergency veterinary hospital chain with select locations offering avian/exotic services. Overlaps with AEAH on referral and emergency cases but operates as a broad multi-specialty incumbent.
• MedVet: Large multi-specialty veterinary hospital network with emergency and specialty services including exotics. A broader incumbent that overlaps with AEAH on advanced specialty cases but is not exotics-only.

Others

• UC Davis Exotic Animal Medicine Service: Academic veterinary teaching hospital with a dedicated exotic animal medicine service. Provides referral-grade avian/exotic care and trains future specialists — adjacent to AEAH as a referral destination and source of specialist talent rather than a direct competitor.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/drexotic
• Facebookfacebook.com/AEAHSD

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Avian and Exotic Animal Hospital