What Shatel does

Shatel is an Iranian telecommunications company operating under the Shatel Communication and Information Technology Group, headquartered in Tehran and founded in 2002. The company provides fixed broadband internet (ADSL2+, VDSL, and FTTH fiber optic), mobile services over 4G/LTE/5G through its Shatel Mobile MVNO, VoIP telephony, and streaming content via its Namava platform. Shatel holds Telecommunications License number 11-130-100 from Iran's Communications Regulatory Authority and operates across more than a dozen cities nationwide, including Tehran, Ardabil, Dezful, Rafsanjan, Arak, Bam, Baft, and Shahre Kord. It is described as one of the pioneers in fiber optic internet in Iran, with its Sky Fiber product offering FTTH without requiring a fixed telephone line, and its FMC (Fixed-Mobile Convergence) product positioned as unique in the Iranian market by bundling ADSL2+ with Shatel Mobile SIM.

The underlying technology stack spans copper-based last-mile (ADSL2+/VDSL), fiber-to-the-home (Sky Fiber), mobile core (Shatel Mobile smart SIM on 4G/LTE/5G), IP telephony (VoIP over ATA), and a content delivery platform (Namava). A My Shatel Android/iOS application supports self-service account management, traffic monitoring, and technical support, complementing a 24/7 call center. Shatel differentiates via a converged service portfolio and an extensive nationwide distribution network of regional representatives and authorized dealers, alongside its own online registration portal (register.shatel.ir) and direct B2B field sales.

Shatel generates revenue primarily through recurring subscription fees on fixed broadband, mobile SIMs, VoIP, and content services, denominated in Iranian Tomans and structured around tiered data packages (e.g., Silver 30GB annual at 144,720 Tomans, Silver 120GB annual at 323,000 Tomans). Supplementary revenue comes from hardware sales (modems such as the VMG3625-T50B), one-time service installation fees (sometimes waived in promotions), and a referral/loyalty program ("Bashgah-e Moshtarian"). The customer base is segmented horizontally across residential households (primary), business/organizational customers, and residential/commercial complexes, addressed via a hybrid go-to-market combining direct sales, dealer/reseller channels, inside sales, and self-serve online channels.

Name

Shatel

Legal name

Shatel Communication and Information Technology Group (گروه فناوری ارتباطات و اطلاعات شاتل)

Website

https://shatel.ir

Company type

Private

Founded year

2002

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Shatel is an Iranian telecommunications provider offering fixed broadband (ADSL2+, VDSL, FTTH), Shatel Mobile 4G/LTE/5G, VoIP, and Namava streaming to residential and business customers across Iran. Founded in 2002 and headquartered in Tehran, it operates as a private ISP under CRA license 11-130-100.

Ownership category

akta.pro rank

Product category

Fixed-line Telecommunications / Broadband Internet Services

NAICS

Wired Telecommunications Carriers (517111)

SIC

Telephone Communications (No Radiotelephone) (4813)

akta.pro primary industry

DSL Broadband Providers (xDSL) (HDAIABAD)

akta.pro secondary industries

Business/Enterprise Fixed Connectivity Providers (SME/Enterprise Broadband) (HDAIABAI), DSL Modems & Gateways (xDSL/G.fast) (HDAFAIAD)

Keywords

• Broadband internet services
• Fiber optic internet
• Mobile telecom services
• VoIP telephony solutions
• Streaming content platform

Headquarters

HQ city

Tehran

HQ country

Iran

HQ region

Middle East

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Infrastructure, Operations, Technology or R&D, Personnel, Marketing or Sales, Supply Chain

Revenue model

1. Fixed Internet Subscriptions: Monthly and annual subscription fees for broadband internet services including +ADSL2, VDSL, and FTTH fiber optic plans. Revenue is generated through recurring subscription fees and traffic package purchases.
2. Mobile Services: Shatel Mobile SIM cards providing voice, SMS, and mobile data services over 4G/LTE/5G networks, generating recurring SIM/service revenue.
3. Hardware Sales: Sale of modems and other customer premises equipment (CPE) such as the VMG3625-T50B modem, offered with promotional discounts.
4. Content Services (Namava): Streaming platform for online movies and series, likely generating revenue through subscription or pay-per-view models.
5. VoIP Telephony Services: New-generation telephone services delivered over internet infrastructure, including ATA device configuration support.
6. Service Installation Fees: One-time installation fees charged for new service activations, sometimes offered free as part of promotional campaigns.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels8 records

Core offering

Shatel provides fixed broadband internet services (ADSL2+, VDSL, and FTTH fiber optic including the Sky Fiber sub-brand), mobile telecommunications services over 4G/LTE/5G networks via Shatel Mobile SIM cards, VoIP home telephone services, and the Namava video-on-demand streaming platform. Its portfolio is delivered to both residential consumers and enterprise/business customers, with FMC (Fixed-Mobile Convergence) offered as a converged fixed-mobile service. Auxiliary revenue is generated from CPE hardware (modems) sales and one-time installation fees.

Product overview

Shatel is a telecommunications company offering a portfolio of fixed and mobile internet services alongside voice and content services. The core offering consists of fixed internet via multiple technologies: Sky Fiber (fiber optic without landline requirement), fiber optic internet, +ADSL2, and VDSL. Mobile services include Shatel Mobile (4G/LTE/5G smart SIM). These are complemented by FMC (fixed-mobile convergence combining mobile and ADSL2), home phone services via VoIP/ATA, Namava streaming content platform, and dedicated services for residential/commercial complexes. The My Shatel app serves as a customer management tool. The company positions itself as a 'highway of internet and telephone' for both residential and business segments.

Differentiator

Problem solved

Functional benefit

Brands

• Sky Fiber (اسکای فایبر): Fiber optic internet service offering from Shatel without requiring fixed telephone line.
• Shatel Mobile (شاتل موبایل)
• Namava (نماوا)
• FMC

Products and services

• Fiber Optic Internet (اینترنت فیبر نوری) High-speed fixed internet service delivered via fiber optic (FTTH) infrastructure, providing faster and more reliable connectivity than copper-based services for residential and commercial users across Iran.
• Sky Fiber (سرویس اسکای فایبر) Brand-name fiber optic internet service that operates without requiring a fixed telephone line, providing flexible and stable connectivity for residential and commercial subscribers.
• +ADSL2 Internet Asymmetric digital subscriber line service providing high-speed internet over existing copper telephone lines, one of Shatel's primary fixed internet offerings for residential and small-business customers.
• VDSL Internet Very-high-bit-rate digital subscriber line service offering faster speeds than ADSL2+, suitable for areas with fiber-to-the-cabinet infrastructure.
• Shatel Mobile (شاتل موبایل) Mobile telecommunications service providing smart SIM cards with voice, SMS, and 4G/LTE/5G internet access; marketed as the only smart SIM provider in Iran.
• FMC (Fixed-Mobile Convergence) Standalone integrated service combining mobile SIM and +ADSL2 fixed broadband into a single bundled offering for unified communication.
• Namava Streaming (نماوا) Online video-on-demand streaming service providing movies and series content to Shatel subscribers as part of its content services portfolio.
• Home Phone Services (خدمات تلفن خانگی) Next-generation telephone service including VoIP delivered over internet infrastructure with ATA device support, providing voice communication without requiring a separate fixed telephone line.
• Residential & Commercial Complex Services (خدمات ویژه مجتمع‌ها) Dedicated internet and communication services for multi-unit residential and commercial complexes, providing reliable shared connectivity and managed infrastructure for multiple tenants.

Named customers3 records

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Five partnerships are on record, tiered regional, operational and core.

• Sed Kes Dez Khuzestan (شبکه اینترنت بیت نت)regionalChannel Partner/ Reseller/ DistributorAuthorized Shatel representative in Dezful, responsible for providing all Shatel high-speed internet services (+ADSL2) to customers in Dezful city. Address: Dezful, Shariati St., next to Hazrat Kazem Hussainieh, 2nd floor.
• Arian Resaneh Sabalan (آریان رسانه سبلان)regionalChannel Partner/ Reseller/ DistributorAuthorized Shatel representative in Ardabil, responsible for providing all Shatel services and high-speed internet from all telecommunication centers in Ardabil since Azar 1388.
• Tadbir Pardaz Iranian (تدبیر پرداز ایرانیان)regionalChannel Partner/ Reseller/ DistributorAuthorized Shatel representative in Abbasabad Pakdasht, responsible for providing all Shatel services and high-speed internet to customers in the Abbasabad industrial town of Pakdasht.
• Fiber Optic Installation ContractorsoperationalImplementation/ SI/ Consulting PartnerShatel, as one of the pioneers in fiber optic internet in Iran, actively recruits experienced contractors for FTTH (Fiber to the Home) installation work. Contractors are invited to collaborate to accelerate fiber optic service delivery across Iran.
• Namava (نماوا)coreStrategic or Co-development PartnerNamava is Shatel's streaming platform for online movies and series, featured as a core content service within the Shatel ecosystem. Listed under 'Services Content' section on the Shatel website, indicating a strategic content partnership.

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Asiatech (HiWeb): One of Iran's largest private ISPs offering ADSL2+, VDSL, and FTTH services to residential and business customers. Direct competitor to Shatel across the same fixed broadband product stack and customer segments.
• Pishgaman Telecom: Established Iranian fixed broadband operator with DSL and fiber offerings plus enterprise services. Comparable to Shatel as a national-scale private ISP with similar product portfolio.
• Sabanet (Saba Net): Iranian ISP focused on fixed broadband (ADSL/VDSL) and enterprise connectivity. Direct peer to Shatel in the private ISP competitive set.
• Pars Online: Major Iranian ISP providing ADSL, VDSL, and fiber broadband to consumers and enterprises. Competes head-to-head with Shatel on pricing, technology mix, and nationwide availability.

Broad incumbents

• Hamrah-e Aval (MCI): State-affiliated incumbent mobile and fixed-line operator; the dominant integrated telecom provider in Iran. Comparable as a much larger incumbent offering fixed broadband alongside mobile and voice.
• TIC (Telecommunications Infrastructure Company of Iran): State-owned wholesale telecommunications infrastructure provider operating Iran's backbone network. Highly relevant comparator on the fixed-line / fiber wholesale and backbone layer underlying Shatel's services.
• Irancell (MTN Iran): Iran's largest mobile operator offering 4G/LTE/5G services. Comparable to Shatel Mobile as MVNO-class competition and to the broader Shatel group as a large-scale telecom with mobile-first distribution.
• Fanap (Pars Online group): Iranian tech group with telecom, fintech, and content operations. Adjacent broadband and content services make it a thematic peer to the Shatel-and-Namava integrated model.

Regional players

• Datak Telecom: Smaller-scale Iranian ISP offering fixed broadband in select regions. Comparable as another private ISP targeting similar residential and SME broadband customers across Iran.

Emerging players

• Rightel: Iranian mobile operator with 3G/4G focus. Comparable to Shatel Mobile as a competing mobile service provider in the Iranian MVNO/MNO landscape.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/shatelgroup
• LinkedInlinkedin.com/company/shatel-telecom
• Instagraminstagram.com/shatel_telecom

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Shatel