What Empower Systems does

Empower Systems is a privately held healthcare IT company founded in 1999 by Seth Guterman, MD FACEP, that develops and sells ONC Certified Electronic Health Record (EHR) software to U.S. hospitals and physician practices. The company's product architecture is anchored on a 'One Patient, One Chart, One Database' philosophy and comprises three core offerings: Empower Inpatient+Ambulatory™ (ONC Certified EHR backbone for full continuum of care), Empower ED™ (Emergency Department Information System, the only EDIS nationally recognized by the Joint Commission), and Empower Billing+RCM™ (revenue cycle management with automated ICD10/DRG/CPT charge capture). These are supplemented by add-on modules for Laboratory, Radiology, Pharmacy, and Inventory management, plus integration and managed billing services.

The platform is built on modern interoperability standards (FHIR and HL7) and is engineered to bi-directionally integrate with any Core Hospital Information System. Empower holds ONC Health IT 2015 Edition certification (most recently recertified 7/26/2023 via Drummond Group LLC) covering a wide range of certification criteria and Clinical Quality Measures, and it conducts Real World Testing as required for federal compliance. The company markets on a clinician-led development methodology, claiming input from over 200 physicians, nurses, coders, and administrators.

The go-to-market is direct enterprise field sales to hospitals and health systems of any size, with no publicly disclosed pricing (quote-based), no up-front hospital installation fees, and free integration offered to affiliated physician offices. The company is founder-controlled with no disclosed outside funding, no M&A activity, and operations centered in Oak Brook and Downers Grove, Illinois, supported by 11-50 employees.

Name

Empower Systems

Legal name

EmpowerSystems™

Website

https://empower.md

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

11–50 employees

Short description

Empower Systems is a privately held, ONC Certified EHR vendor founded in 1999, selling clinician-built hospital software (Inpatient+Ambulatory, ED, Billing+RCM, plus LIMS, RIS, Pharmacy, Inventory modules) to U.S. hospitals and physician practices via direct enterprise sales.

Ownership category

akta.pro rank

Product category

Electronic Health Records (EHR) Software

NAICS

Computer Systems Design and Related Services (54151), Custom Computer Programming Services (541511)

SIC

Services-Prepackaged Software (7372), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Acute Care & Hospital EHRs (HLACAAAA)

akta.pro secondary industries

Interoperability Standards, Profiles & Implementation (HL7/FHIR/IHE) (HLACABAA), Revenue Cycle, Coding & Telehealth Compliance Platforms (for provider orgs) (HLALABAM), Clinical Coding Support (ICD/CPT/SNOMED) & Documentation Compliance Tools (HLACAAAO)

Keywords

• Electronic health records
• Revenue cycle management
• Emergency department systems
• Healthcare IT software
• Hospital information systems

Headquarters

HQ city

Oak Brook

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. EHR Software Licensing and Implementation: ONC Certified EHR solutions sold to healthcare facilities with no up-front costs mentioned for hospitals and free integration for physician offices. Revenue derived from software licensing, implementation services, and ongoing support.
2. Integration Services: Interface development, configuration, and integration fees for health information exchange, patient portal, e-prescribing, and direct mail services.
3. Billing+RCM Solutions: Revenue cycle management and billing solutions integrated with EHR, providing automated workflow for reimbursement optimization.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

Empower Systems develops and licenses ONC Certified Electronic Health Record (EHR) software for hospitals of any size, including Empower Inpatient+Ambulatory™ (clinical backbone EHR), Empower ED™ (Emergency Department Information System), and Empower Billing+RCM™ (Revenue Cycle Management). Complementary modules cover Laboratory, Radiology, Pharmacy, and Inventory management. The platform supports ONC 2015 Edition certification, FHIR/HL7 interoperability with any Core Hospital Information System, and Meaningful Use compliance for eligible providers and hospitals.

Product overview

Empower Systems offers a unified platform-plus-modules architecture of ONC Certified EHR solutions for healthcare facilities of any size. The core portfolio consists of three primary products: Empower Inpatient+Ambulatory™ (ONC Certified EHR serving as the clinical backbone), Empower ED™ (Emergency Department Information System), and Empower Billing+RCM™ (Revenue Cycle Management). These core products are supplemented by specialized add-on modules including Laboratory Information Management System (LIMS), Radiology Information System (RIS), Pharmacy Information System, and Inventory Management System. The company also provides Integration Services and Billing Management Services. All products share a 'One Patient, One Chart, One Database' philosophy, enabling a true Continuum of Care across hospital departments and physicians' offices while seamlessly integrating with ANY Core Hospital Information System (HIS). The platform is built by practicing clinicians for clinicians, with development driven by physicians, nurses, and ancillary clinicians.

Differentiator

Problem solved

Functional benefit

Brands

• Empower Inpatient+Ambulatory™: ONC Certified Electronic Health Record for inpatient and ambulatory facilities, promoting 100% Physician Acceptance and full Meaningful Use Compliance.
• Empower ED™
• Empower Billing+RCM™
• Empower LIMS™

Products and services

• Empower Inpatient+Ambulatory™ ONC Certified Electronic Health Record (EHR) designed to serve as the clinical backbone for hospitals and ambulatory facilities of any size, capturing 100% of clinical data for every patient and organizing it across all hospital departments. Promotes 100% Physician Acceptance, full Meaningful Use Compliance, and integrates seamlessly with any Core Hospital Information System (HIS). Intended for hospital administrators, IT departments, clinical leadership, physicians, and nurses in inpatient and ambulatory environments.
• Empower ED™ Comprehensive Emergency Department Information System (EDIS) developed by physicians, nurses, and technical experts in a live Emergency Department setting. Empower ED™ is the only EDIS acclaimed by the Joint Commission as 'a success story and role model' in ED documentation. Designed for emergency department facilities requiring specialized EDIS solutions.
• Empower Billing+RCM™ Comprehensive Billing and Revenue Cycle Management solution delivering automated functionality for hospital administrative offices. Provides real-time coding guidance, automated charge capture (ICD10, DRG, CPT), and seamless flow from the EHR to billing workflows to reduce duplicate documentation and improve cash flow. Includes Empower ADT™ for intuitive automated patient registration upon arrival.
• Empower LIMS™ Laboratory Information Management System module for managing laboratory operations, specimen tracking, and results reporting within the hospital environment.
• Empower RIS™ Radiology Information System module for managing radiology department workflows, imaging orders, and diagnostic reporting.
• Empower Pharmacy™ Pharmacy Information System module for managing medication orders, dispensing, and pharmacy department workflows.
• Empower Inventory Management System Inventory management module for tracking hospital supplies, equipment, and resources across departments.
• Empower Integration Services Integration services enabling bi-directional data exchange with existing hospital systems and third-party applications through interoperability standards including FHIR and HL7, covering interface development, configuration, health information exchange, patient portal, e-prescribing, and direct mail services.
• Empower Billing Management Services Managed billing services providing outsourced revenue cycle management support for hospitals.

Quantifiable outcome

• 100% Physician Acceptance rate cited as key outcome metric
• +3 more outcomes

Named customers3 records

Segments5 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature7 records

Partnerships

One partnership is on record.

• Drummond Group LLCcoreTechnology or Integration · 1 April 2019Drummond Group LLC serves as the Authorized Certification Body (ACB) that tests and certifies Empower's EHR products for ONC-Health IT compliance. This partnership validates Empower's compliance with federal government standards and enables eligible providers and hospitals to meet regulatory program requirements using certified EHR technology.

Scale indicators5 records

Recent moves5 records

Expansion highlights4 records

Emerging players

• eClinicalWorks: Large ambulatory EHR vendor serving small and mid-size physician practices, often integrated with hospital systems — comparable to Empower's physician office offering and competing in the same community-hospital-anchored ambulatory segment.

Broad incumbents

• MEDITECH: Established inpatient EHR vendor serving community hospitals and health systems in the US, Canada, and UK — competes with Empower in the mid-size acute care hospital segment but at significantly greater scale and broader geographic reach.
• athenahealth: Cloud-based ambulatory EHR and RCM platform serving physician practices and medical groups — comparable to Empower's ambulatory/physician office offering and competing for the same affiliated-practice segment of hospital networks.
• Epic Systems: Dominant acute care hospital EHR vendor in the US, serving most large IDNs and academic medical centers — represents the upper bound of the competitive landscape that Empower's community-hospital customers either opt out of or risk being absorbed into.
• NextGen Healthcare: Ambulatory-focused EHR and practice management vendor serving mid-size physician practices and specialty groups — directly comparable to Empower's ambulatory EHR product and physician-office customer base.
• Allscripts / Veradigm: Provides both ambulatory and acute care EHR solutions to US healthcare organizations — overlaps with Empower's ambulatory and inpatient product footprint at a much larger installed base and broader product portfolio.
• Oracle Health (Cerner): Major hospital EHR incumbent post-Oracle acquisition, serving a broad spectrum of acute care facilities — directly competes with Empower for hospital IT budgets at the high end of the market while also pressuring the mid-market segment.

Direct peers

• MEDHOST: Offers EDIS and integrated hospital EHR solutions targeted at community and critical-access hospitals in the US — a direct comparable to Empower's combination of EDIS, inpatient, and ambulatory EHR offerings for similar customer segments.
• CPSI (TruBridge): Provides EHR and RCM solutions specifically to small and rural community hospitals and post-acute care facilities — directly comparable to Empower's small-to-mid hospital customer profile and bundled clinical + financial software model.
• Harris Computer (Picis / QuadraMed): Holds multiple healthcare IT assets including Picis (EDIS for high-acuity hospital departments) — a direct EDIS comparable to Empower ED™ and competes for the same emergency department documentation footprint within community hospitals.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/empowersystems

Compliance7 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Empower Systems