Memorial Hospital Chester

What Memorial Hospital Chester does

Memorial Hospital Chester is a private, independent rural community hospital headquartered at 1900 State Street, Chester, Illinois, serving residents of Randolph County and southwestern Illinois. It operates as an integrated multi-site delivery network comprising the main hospital with a 24/7 emergency department, the Chester Clinic and Steeleville Family Practice (rural health clinics), a Convenient Care walk-in clinic, a Therapy & Sports Rehab Center, a Memorial Community Pharmacy, and the recently opened Cardiac Pulmonary Rehab Center. Services span emergency care, inpatient and outpatient surgical procedures, chemotherapy and infusion, mammography, lung cancer screening, sleep diagnostics, wound care, swing-bed skilled nursing, and chronic disease management programs.

The hospital's technology footprint is anchored by the Cerner Health electronic health record and patient portal, Hologic Selenia Dimensions Genius 3D Mammography for breast imaging, a MERCI Statewide Medical Emergency Radio Communications system, and a 24-hour prescription pickup locker with video consultation in the emergency lobby. Joint Commission Gold Seal accreditation, HIPAA compliance, and three consecutive years of 5-Star designation from the National Rural Rating System reflect its positioning as a quality-certified critical access hospital.

Revenue is generated through fee-for-service billing across insurance, Medicare, Medicaid, and self-pay patients for the full clinical service portfolio, augmented by retail pharmacy and a Prescription Savings Card program offering up to 80% savings. Marketing reach is community-based via the TORCH blog, the quarterly Lamp newsletter, social media channels, and on-site health education programs. Strategic posture is defensive-grow: retaining local patient volume against urban outmigration by deepening specialty service lines (cardiac/pulmonary rehab, oncology, advanced imaging) and integrating public health partnerships with the CDC, Illinois Department of Public Health, and Randolph County Health Department.

Name

Memorial Hospital Chester

Legal name

Memorial Hospital

Website

https://mhchester.com

Company type

Private

Founded year

1962

Operating status

Operating

Headcount range

251–500 employees

Short description

Memorial Hospital Chester is a private rural community hospital in Chester, Illinois, providing comprehensive inpatient, outpatient, emergency, and specialty healthcare services to Randolph County and southwestern Illinois through multiple clinic locations and ancillary facilities.

Ownership category

akta.pro rank

Headquarters

HQ city

Chester

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Supply Chain

Revenue model

1. Healthcare Services Revenue: Fee-for-service healthcare delivery including emergency care, inpatient services, outpatient procedures, diagnostic imaging, laboratory services, rehabilitation therapy, pharmacy, and specialty clinic consultations. Revenue is generated through patient encounters billed to insurance, Medicare, Medicaid, and self-pay patients.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels5 records

Core offering

Memorial Hospital Chester is a rural community hospital that delivers comprehensive inpatient and outpatient healthcare services, including 24/7 emergency care, diagnostic imaging (including Genius 3D Mammography and lung screening), cardiac and pulmonary rehabilitation, chemotherapy and infusion therapy, surgical procedures, sleep disorder treatment, and primary care through affiliated rural health clinics. The system also operates a community pharmacy with drive-thru and 24-hour prescription locker access, a walk-in Convenient Care clinic, and a Therapy & Sports Rehab Center.

Product overview

Memorial Hospital Chester is a rural healthcare system providing comprehensive inpatient and outpatient medical services through multiple facilities and departments. The hospital operates as an integrated healthcare delivery network consisting of the main hospital with 24/7 Emergency Room, multiple rural health clinics (Chester Clinic, Steeleville Family Practice, Specialty Clinics), a community pharmacy with drive-thru and 24-hour pickup kiosk, and specialized treatment centers including Cardiac Pulmonary Rehab Center, Chemotherapy/Infusion Center, and Therapy & Sports Rehab Center. Diagnostic capabilities include Genius 3D Mammography, Lung Cancer Screening (LDCT), Sleep Lab, and Stress Echocardiography. The hospital also offers Convenient Care walk-in clinic services, diabetic resources and education, and COVID-19 testing and vaccination coordination.

Differentiator

Problem solved

Functional benefit

Brands

• The TORCH: Memorial Hospital's community healthcare blog providing information about providers, services, classes, and events
• The Lamp
• Chester Clinic
• Steeleville Family Practice
• Convenient Care
• Memorial Community Pharmacy
• Therapy & Sports Rehab Center

Products and services

• Emergency Room

Quantifiable outcome

• 41% more invasive cancers detected with Genius 3D Mammography
• +2 more outcomes

Named customers8 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature4 records

Partnerships

Ten partnerships are on record, tiered core and minor.

• Randolph County Health DepartmentcoreStrategic or Co-development PartnerCollaborative partnership for public health initiatives including COVID-19 response, vaccination coordination, and community health monitoring. The hospital works with the health department on disease prevention and health programs.
• Illinois Department of Public HealthcoreStrategic or Co-development PartnerState-level public health partnership for disease reporting, health emergencies, and regulatory compliance including the MERCI emergency radio system.
• Centers for Disease Control and PreventioncoreStrategic or Co-development PartnerNational public health partnership for disease prevention guidelines, COVID-19 protocols, and health safety standards.
• Illinois Critical Access Hospital Network (ICAN)coreStrategic or Co-development PartnerNetwork partnership for critical access hospitals providing collaborative resources, education, and conducting Community Health Needs Assessments every five years.
• Chester Police DepartmentminorStrategic or Co-development PartnerLocal law enforcement partnership providing Verbal and Physical De-Escalation Training for hospital staff to enhance workplace safety.
• South Central Illinois AHECminorStrategic or Co-development PartnerArea Health Education Center partnership supporting healthcare student education, internships, and workforce development.
• Illinois Terrorism Task ForcecoreStrategic or Co-development PartnerState emergency preparedness partnership that originally provided MERCI radio systems to hospitals for disaster communication capabilities.
• Monroe Randolph Transit DistrictminorStrategic or Co-development PartnerLocal transit partnership providing transportation access for community members to reach healthcare services at the hospital.
• Neighboring Hospitals (EMS Network)coreTechnology or IntegrationHospital-to-hospital communication network through MERCI radio system enabling coordination during emergencies and EMS operations.
• Cerner HealthcoreTechnology or IntegrationElectronic health record and patient portal platform provider enabling patients to access their health information and communicate with providers.

Scale indicators2 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Wabash General Hospital: Wabash General Hospital in Mt. Carmel, IL is an independent rural community hospital in southeastern Illinois serving a small population base with comparable emergency, primary care, specialty clinic, and outpatient diagnostic service offerings typical of a critical access hospital.
• Marshall Browning Hospital: Marshall Browning Hospital in Du Quoin, IL is a small independent rural hospital in the same southern Illinois region as Memorial, offering emergency, primary care, and specialty services to a comparably sized rural community with similar payer mix and critical access characteristics.
• Hamilton Memorial Hospital District: Hamilton Memorial Hospital District in McLeansboro, IL is a small rural critical access hospital serving a similarly sized southern Illinois community with overlapping emergency, outpatient, and primary care service lines and comparable geographic isolation characteristics.
• Sparta Community Hospital: Sparta Community Hospital in Sparta, IL is approximately 20 miles from Chester and is a similarly sized independent rural hospital with comparable emergency, primary care, and outpatient service mix serving a small southwestern Illinois community. Directly comparable in scale, service breadth, and rural critical access positioning.
• Ste. Genevieve County Memorial Hospital: Ste. Genevieve County Memorial Hospital is a small rural community hospital located across the Mississippi River from Chester, serving a comparable rural population with similar emergency, primary care, and outpatient services — directly competing for patients in the immediate Chester catchment area.
• Massac Memorial Hospital: Massac Memorial Hospital in Metropolis, IL is a small rural critical access hospital providing emergency, primary, outpatient, and ancillary services to a comparable southern Illinois community with similar demographic and reimbursement profile to Memorial Hospital Chester.

Broad incumbents

• SSM Health: SSM Health is a large multi-state Catholic health system operating hospitals and outpatient sites across Illinois, Missouri, and Wisconsin. It is a broader incumbent whose regional facilities (e.g., SSM Health Good Samaritan in Mt. Vernon, IL) compete with Memorial for specialty referrals and complex cases.
• BJC HealthCare: BJC HealthCare is a major St. Louis-based health system whose flagship hospitals are within driving distance of Randolph County. BJC represents the dominant regional referral center that captures higher-acuity patient flow from Memorial's catchment and competes for specialist labor in the broader market.
• HSHS (Hospital Sisters Health System): HSHS operates multiple community hospitals across central and southern Illinois, including rural and critical access facilities with comparable service line breadth to Memorial. As a broader Catholic health system incumbent, HSHS represents the type of integrated competitor that could expand into Memorial's territory.
• OSF HealthCare: OSF HealthCare is a major Illinois-based health system with 15+ hospitals across the state, including rural and critical access facilities in central and northern Illinois. As a broader incumbent, OSF competes for specialist talent, patient referrals, and partnership opportunities relevant to Memorial's service area.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/memorialhospitalchester
• LinkedInlinkedin.com/company/chester-memorial-hospital
• Instagraminstagram.com/mh_chester

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Subsidiaries6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Memorial Hospital Chester