Cozy Digital

What Cozy Digital does

Cozy Digital Ltd is a privately held, bootstrapped digital agency headquartered in Edinburgh (Unit 16, 30 Bankhead Drive), serving UK businesses from startups through FTSE 100 enterprises across verticals including cannabis retail, jewellery (Warren James Group), sports (Cowdenbeath FC, First IV Rugby Shop), hospitality, healthcare, butchery, education, and professional services. The company's core offering bundles four service lines — responsive website design, bespoke ecommerce development, ethical SEO, and social media marketing — delivered entirely in-house by UK-based staff with dedicated project account managers per client, with no templated design or outsourcing.

The technology stack is PHP-based, anchored by a proprietary CMS editor with multi-user access controls and the in-house "Cozy Labs" SEO tracking software monitoring keyphrase rankings, backlinks, keyword density, and social signals. Hosting is provisioned via Rackspace with a 100% uptime guarantee across three tiers (£19.99, £79.99, £399/month), and ecommerce builds integrate SagePay (with first-three-months-free client offer), PayPal, MailChimp, Postcode Anywhere, and Google Analytics/Webmaster/Places tooling.

The business model blends one-time project fees for design and ecommerce builds (Starter/Premier/Elite CMS tiers; Premier/Elite ecommerce tiers, priced "on application") with monthly recurring revenue from hosting, SEO (from £500/month on rolling 30-day terms), and SMM packages (£19.99/month Platform Only through £249 setup + monthly Elite Content). The agency is ranked #1 in Scotland on Which Web Design Company across all four service categories (4.9/5 stars; Top 5 of 4,000+ agencies), and markets primarily through organic SEO, content, referrals, and direct inbound via phone/email/website — with no paid acquisition or external funding disclosed.

Name

Cozy Digital

Legal name

Cozy Digital Ltd

Website

https://cozy-digital.co.uk

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

11–50 employees

Short description

Cozy Digital Ltd is a privately held Edinburgh-based digital agency providing bespoke website design, ecommerce development, SEO, and social media marketing services to UK businesses from startups to FTSE 100 enterprises.

Ownership category

akta.pro rank

Headquarters

HQ city

Edinburgh

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Website Design and Development: One-time fees for bespoke website design and development services with Starter CMS, Premier CMS, and Elite CMS packages. All designs created specifically for each client without templates.
2. Hosting Services: Monthly recurring revenue from UK-based hosting packages via Rackspace. Three tiers: Small Business (£19.99/month, 150 clients max), Semi-dedicated (£79.99/month, 20 clients), and Dedicated (£399/month). Includes 24/7 monitoring, separate email servers, and dedicated account management.
3. SEO Services: Monthly recurring SEO campaigns with comprehensive local SEO packages starting from £500. No long-term contracts required, rolling 30-day agreements. Includes keyword analysis, on-site optimisation, link building, content creation, and monthly reporting.
4. Social Media Marketing (SMM): Monthly subscription SMM services with platform-only (£19.99/month), Starter Content (£99 setup + monthly), Premier Content (£149 setup + monthly), and Elite Content (£249 setup + monthly) packages. Services include content creation, scheduling, and control panel access.
5. Ecommerce Development and Solutions: One-time development fees for bespoke ecommerce solutions with Premier and Elite packages. Features include unlimited products, payment gateway integration (SagePay/PayPal), and comprehensive back-office management.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels11 records

Core offering

Cozy Digital is a full-service digital agency that designs and builds bespoke responsive websites and ecommerce stores, delivers ongoing ethical SEO campaigns and managed social media marketing, and provides UK-based website hosting. All web design work is created from scratch in-house without templates, and clients are supported by dedicated UK-based project account managers. The agency bundles website design, ecommerce development, SEO, SMM and hosting under one roof so clients can buy a complete digital presence from a single supplier.

Product overview

Cozy Digital is a digital agency offering a suite of interconnected digital marketing and web development services. The core portfolio includes Responsive Website Design and CMS Packages (Starter, Premier, Elite tiers), Bespoke Website Design built from scratch without templates, and Ecommerce Packages (Brochure, Premier, Elite) with extensive features like payment gateway integration (SagePay, PayPal), stock management, and order management. These web development products are complemented by SEO Services for organic search optimization and Social Media Marketing Packages (Platform Only through Elite Content) for social media management. All services are supported by UK-based Website Hosting via Rackspace with tiered client limits, and powered by proprietary tools like Cozy Labs for SEO tracking and an SMM Control Panel for campaign management. The agency emphasizes its ethical approach, no template usage policy, and dedicated UK-based account management throughout all services.

Differentiator

Problem solved

Functional benefit

Quantifiable outcome

• 90% of online purchases start with a search engine query
• +7 more outcomes

Named customers12 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration12 records

Feature3 records

Partnerships

Five partnerships are on record, tiered core and minor.

• RackspacecoreTechnology or IntegrationRackspace provides Cozy Digital's hosting infrastructure. They are an award-winning hosting company and global leader in hybrid cloud, founded in 1998 and serving 205,000+ customers across four continents. They operate physical, dedicated servers for Cozy Digital's hosting packages and provide 24/7/365 monitoring with Fanatical Support including 100% uptime guarantee.
• SagePaycoreTechnology or IntegrationSagePay is one of the UK's largest independent payment gateways, acquired by Sage in 2005. Cozy Digital integrates SagePay with ecommerce clients' websites. Through the partnership, clients signing up via Cozy Digital receive their first 3 months free. Pricing: Small Business at £20/month for up to 1000 transactions; Corporate at 10p/transaction for over 1000 transactions with no monthly fees.
• PayPalcoreTechnology or IntegrationPayPal is integrated as a payment gateway option for ecommerce clients. Popular especially with eBay community. Very easy to set up with no merchant ID required. Transaction fees range from 3.4% + £0.20 for £0-£1,500 monthly sales down to 1.4% + £0.20 for sales above £55,000.
• Moo DirectoryminorChannel Partner/ Reseller/ DistributorMoo Directory is an online business directory featuring website reviews. Cozy Digital received a 5-star website award and offers clients a free lifetime premium listing on the directory. Moo Directory ranks first-page for competitive terms like 'website directory' on Google.co.uk.
• Cowdenbeath FCminorOthersCozy Digital is the official website and shorts sponsor for Cowdenbeath FC (The Blue Brazil). They designed and built the club's website, ecommerce platform, and fanzone area with bespoke databases for match and player statistics.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Climb Online: UK digital marketing agency offering SEO, PPC, web design, and content marketing. Comparable as a similarly-positioned UK agency serving the SME segment with bundled digital services.
• Bulldog Digital Media: UK-based SEO and digital marketing agency offering web design, SEO, and paid media services to UK businesses. Comparable as a similarly-sized UK digital services competitor targeting SMEs.
• Browser Media: UK digital agency providing web design, development, SEO, and digital marketing. Comparable as a UK-based full-service digital agency with similar service mix and SME/enterprise client targeting.
• Netbiz Group: UK digital agency providing web design, ecommerce development, SEO, and digital marketing. Comparable as a similar-sized UK agency with comparable bundled service offerings.
• Articulate Marketing: UK-based B2B digital marketing agency offering web design, SEO, and content marketing services. Comparable as a UK-focused full-service digital agency with SME/enterprise client mix.
• Clicky Media: UK-based digital agency offering web design, SEO, and digital marketing services to SMEs and enterprises. Directly comparable as a sales-led agency competing in the same UK market segments with bundled service offerings.
• Sleeping Giant Media: UK digital marketing agency specialising in SEO, web design, and social media marketing. Closely comparable in service mix (web design + SEO + SMM) and UK SME client base, with bundled subscription offerings.
• Kumo Digital: UK-based web design and digital marketing agency offering bespoke website design, SEO, and ecommerce solutions. Directly comparable in service portfolio and UK SME focus.
• Distilled (Brainlabs): Originally a UK-focused SEO agency, now part of Brainlabs. Comparable for SEO service offerings, though operating at a larger scale with broader geographic reach.

Broad incumbents

• WPP: Global advertising and marketing services holding company with extensive digital, SEO, web design, and ecommerce capabilities across multiple agency brands. Comparable as a broad incumbent offering overlapping digital services, though at vastly larger scale and enterprise-tier focus.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/CozyDigital
• YouTubeyoutube.com/user/CozyDigital
• Facebookfacebook.com/CozyDigital
• LinkedInlinkedin.com/company/cozy-digital
• Pinterestpinterest.com/cozydigital

Compliance10 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Cozy Digital