Printek
Printek, LLC (DBA PrintekMobile) designs and manufactures ruggedized mobile thermal printers and heavy-duty dot matrix printers, selling through a global reseller and system-integrator channel primarily to public safety, field service, warehousing, and industrial customers in need of reliable in-vehicle and on-person printing.
- Company typePrivate
- Founded1989
- HeadquartersBenton Harbor, United States
- Headcount51–100
- GTM typeB2B
- OfferingHardware or Manufacturing
What Printek does
Printek, LLC (DBA PrintekMobile) is a Benton Harbor, Michigan-based designer and manufacturer of ruggedized printing hardware, operating as a subsidiary of DASCOM Holdings. The company sells two complementary product families: (1) PrintekMobile-branded portable thermal printers across the FieldPro (3-4 inch), Interceptor (8-inch full-page), VehiclePro (in-dash), MLP (3-inch compact), and FP530si (super-industrial) series, targeting mobile workers in vehicles and on foot; and (2) heavy-duty dot matrix impact printers in the FormsPro (wide-carriage multi-part forms) and PrintMaster (narrow-carriage) series for industrial and office multi-part forms printing. The underlying technologies are direct thermal printing (no ink/toner/ribbon required) and 24-wire impact printing, with mobile units featuring IP54 ingress protection, multi-foot drop ratings, wide-input voltage regulation, and wireless connectivity (Bluetooth, Wi-Fi, NFC, USB) plus protocol emulations for Zebra CPCL/ZPL and ESC POS to enable drop-in replacement of competitor devices.
The company monetizes primarily through unit hardware sales via a channel-first GTM model — a global network of authorized resellers, value-added resellers, and system integrators supplemented by direct phone-based enterprise sales and an online store for accessories/consumables. Recurring revenue derives from genuine thermal paper/ribbon consumables, the P5 5-year extended warranty program, factory service repair, and the Printek Express Programs. Pricing is predominantly quote-based for printers and unit-priced for consumables/service.
Printek's customer base is anchored in U.S. public safety/law enforcement (with named deployments at East Lansing PD, Grand Rapids PD, and Ottawa County Sheriff's Office), and extends to direct store delivery/route accounting, warehousing, industrial, transportation/fleet, medical, and retail verticals serving Fortune 500 companies, SMBs, and government agencies worldwide. Strategic software partnerships (e.g., Tyler Technologies Brazos eCitation certification) and an installed-base service network of 100+ Independent Authorized Service Centers underscore the company's positioning as a niche specialty hardware vendor for mission-critical mobile and industrial printing.
Printek firmographics
Firmographics- Name
- Printek
- Legal name
- Printek, LLC
- Website
- https://printek.com
- Company type
- Private
- Founded year
- 1989
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Printek, LLC (DBA PrintekMobile) designs and manufactures ruggedized mobile thermal printers and heavy-duty dot matrix printers, selling through a global reseller and system-integrator channel primarily to public safety, field service, warehousing, and industrial customers in need of reliable in-vehicle and on-person printing.
- Ownership category
- akta.pro rank
Printek industry classification
Industry- Product category
- Industrial Mobile Printing Hardware
- NAICS
- Commercial and Service Industry Machinery Manufacturing (33331)
- SIC
- Printing Trades Machinery & Equipment (3555)
- akta.pro primary industry
- Rugged Printers & Field Peripheral Devices (Mobile Printers/Scanners) (HDACALAL)
- akta.pro secondary industries
- Dot Matrix & Impact Printers (HDACAEAD), Receipt, Label & Card Printers (Thermal/Impact) (HDACAKAD)
Keywords
Where Printek is headquartered
LocationHeadquarters
- HQ city
- Benton Harbor
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Printek business model
Business model- GTM type
- B2B
- Offering type
- Hardware or Manufacturing
- Cost components
- Supply Chain, Operations, Personnel, Marketing or Sales, Technology or R&D, Infrastructure
Revenue model
- Mobile Thermal Printers: Printek designs and sells ruggedized direct thermal mobile printers (FieldPro, Interceptor, VehiclePro, MLP series) for field service, public safety, warehousing, retail, transportation, and hospitality applications. Revenue is generated from product sales to end users and through channel partners/resellers.
- Dot Matrix Impact Printers: Printek sells high-speed multi-part forms dot matrix printers (FormsPro 5100, PrintMaster 700 series) for industrial and office environments. Revenue from one-time hardware sales to enterprise and government customers.
- Accessories and Supplies: Printek sells a full line of accessories (mounts, cables, batteries, straps, cases) and consumable supplies (receipt paper rolls, ribbons) for its printer lines, generating recurring revenue from the installed base.
- Warranty and Service Programs: Printek offers extended warranty programs (P5 5-Year Extended Warranty), factory service repair, and Printek Express Programs (PEP I/II/III) for both mobile and dot matrix printers, generating service revenue.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | FP541 Premium Receipt Paper Rolls (50 Rolls) |
| Unit Pricing | Pay-as-you-go | FP641 Premium Receipt Paper Rolls (50 Rolls) |
| Unit Pricing | Pay-as-you-go | FP641 Receipt Paper Rolls (50 Rolls) |
| Unit Pricing | Pay-as-you-go | FP541 Receipt Paper Rolls (50 Rolls) |
| Unit Pricing | Pay-as-you-go | I800/I820/I80 Cut-Sheet 8.5x11 Thermal Paper (100 Sheets) |
| Unit Pricing | Pay-as-you-go | I800/I820/I80 Premium Receipt Paper 8.5-inch (6 Rolls) |
| Unit Pricing | Pay-as-you-go | I800/I820/I80 Premium Receipt Paper with Perforation and Black Mark (6 Rolls) |
| Unit Pricing | Pay-as-you-go | VP420/RT43 Receipt Paper Roll 4-inch (50 Rolls) |
| Unit Pricing | Pay-as-you-go | VP420/RT43 Premium Grade Receipt Paper Roll 4-inch (50 Rolls) |
| Unit Pricing | Pay-as-you-go | FP530L/FP530si Receipt Paper Roll (50 Rolls) |
| Unit Pricing | Pay-as-you-go | Mobile Printer Repair - Per Incident |
| Subscription | Multi-year contract | P5 Extended 5-Year Warranty Program |
| Unit Pricing | Pay-as-you-go | FP5100 Dot Matrix Printer Ribbon 5-Pack |
| Unit Pricing | Pay-as-you-go | PM700 Dot Matrix Printer Ribbon 5-Pack |
| Other | Multi-year contract | Printer Products - Quote-Based Pricing |
Go-to-market motion2 records
Distribution channels5 records
Marketing channels7 records
Printek product offering
Product offeringCore offering
Printek designs and manufactures rugged mobile thermal printers (FieldPro, Interceptor, VehiclePro, MLP series) and high-speed multi-part forms dot matrix impact printers (FormsPro, PrintMaster series) for public safety vehicles, field service, warehousing, route accounting, retail, and industrial environments. The company sells hardware, accessories, mounting systems, consumable supplies, and extended warranty/repair service programs through a global channel of resellers, VARs, and distributors.
Product overview
Printek is a manufacturer of rugged mobile thermal printers and dot matrix impact printers. The product portfolio includes FieldPro Series (3"-4" portable printers), Interceptor Series (8" full-page mobile printers), VehiclePro Series (in-dash vehicle printers), and MLP Series (ultra-portable 3" printers) under the PrintekMobile brand for mobile applications. Dot matrix offerings include FormsPro Series (heavy-duty wide-carriage multi-part forms printers) and PrintMaster Series (narrow-carriage printers). All printers are backed by 2-3 year warranties and supported by accessories including mounting systems, batteries, cables, and genuine media supplies.
Differentiator
Problem solved
Functional benefit
Brands
- PrintekMobile: Brand name for Printek's line of ruggedized mobile thermal printers used in field service, route accounting, public safety, and mobile workforce applications.
Products and services
- FieldPro Series Mobile Thermal Printers Rugged portable 2"-4" thermal printers designed for mobile sales, field service, and public safety; print receipts, labels, work orders, and tickets.
- Interceptor 80 Series Mobile Thermal Printer Compact 8" full-page mobile thermal printer for vehicle-mounted and desktop applications; prints receipts, tickets, invoices, and schematics.
- Interceptor 820 Series Mobile Thermal Printer Self-contained 8" mobile thermal printer with 100-page roll capacity and full-shift battery for full-sized page printing of receipts, tickets, invoices, and schematics.
- VehiclePro 420 Series Mobile Printer 4" in-dash or center console thermal printer designed for public safety vehicles, featuring IP54 rating and single-cable power/data integration.
- MLP Series Mobile Printer Lightweight 3" mobile thermal printer for receipt or label printing with belt or shoulder strap carrying options; targeted at all-day mobile use.
- FP530si Series Industrial Mount Printer Super industrial variant mobile printer for harsh environments including cement mixers and construction vehicles; battery-free, IP54 rated, with wide 9-32 VDC input range.
- FormsPro Series Dot Matrix Printers Heavy-duty wide-carriage dot matrix impact printers (FP5100/FP5102) for multi-part forms printing in industrial environments, handling up to 7-part forms at speeds up to 960 cps.
- PrintMaster Series Dot Matrix Printers Narrow-carriage dot matrix impact printers (PM700/PM702) for space-constrained office and industrial environments; up to 680 cps with 20,000 pages/month duty cycle.
- Mobile Printer Mounting Systems Vehicle mounting solutions including RAM, Lund, Zirkona, and Gamber Johnson mounts, plus partition and direct mount brackets for mobile printer installation.
- Mobile Media and Consumable Supplies Genuine thermal paper rolls, receipt paper, label media, dot matrix ribbons, and cleaning supplies for all Printek mobile and dot matrix printer lines.
- Warranty and Repair Service Programs Extended warranty programs (P5 5-Year Extended Warranty), per-incident factory repair service, and Printek Express Programs (PEP I/II/III) supported by 100+ Independent Authorized Service Centers worldwide.
Quantifiable outcome
- FP530si operates in temperatures from -30°F to 185°F (-40°C to 85°C)
- +11 more outcomes
Companies that use Printek
Customer profileNamed customers5 records
Segments7 records
Ideal customer profiles4 records
Printek technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration1 record
Feature8 records
Printek partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered core and regional.
- Tyler Technologies (Brazos eCitation)corePrintekMobile printers are officially certified and fully compatible with Tyler Technologies' Brazos eCitation software, enabling seamless integration for fast, reliable on-the-spot printing of citations, warnings, and reports. Certified printers include FieldPro 641 (FP641), Interceptor 80 (I80), and Interceptor 820 (I820). Certification pending for FieldPro 541 (FP541) and VehiclePro 420 (VP420).
- System Integrators and Software DeveloperscorePrintek's technical sales and support staff work directly with system integrators, software developers, Value Added Resellers, and installers to develop cost-effective, innovative mobile solutions using the latest technologies.
- Value Added Resellers (VARs)corePrintek maintains a network of value-added resellers who resell and distribute Printek's mobile and dot matrix printer lines. Benefits include demo/evaluation units, pre- and post-sales support, free custom configuration, no sales minimums, deal registration, and marketing support.
- Tecnet CanadaregionalAuthorized Printek reseller based in Victoria, BC, serving the Canadian market.
- Incube Mobility SolutionsregionalAuthorized Printek distributor based in Oakville, ON, distributing Printek products in Canada.
- StylusoftregionalAuthorized Printek reseller based in Toronto, ON, serving the Canadian market.
- LevataregionalAuthorized Printek reseller based in Markham, ON, serving the Canadian market with online store capability.
- DASCOMcorePrintek, LLC is identified as a DASCOM company, indicating Printek is part of or owned by DASCOM Holdings, a global printing solutions provider.
Scale indicators5 records
Recent moves6 records
Expansion highlights5 records
Printek competitors and assessment
Company assessmentDirect peers
- Star Micronics: Star Micronics manufactures mobile and desktop thermal printers (SM-T series, SM-S series) widely used in POS, mobile retail, and hospitality — a closely comparable product line to Printek's MLP and FieldPro series for mobile printing.
- Zebra Technologies: Zebra is the dominant manufacturer of rugged mobile thermal printers (ZQ/ZD series) and enterprise label printers serving public safety, field service, warehousing, and retail — the same core verticals Printek targets with its FieldPro and Interceptor lines. Zebra's CPCL/ZPL emulation is the very standard Printek supports for drop-in replacement.
- Citizen Systems: Citizen Systems manufactures mobile thermal printers (CMP series) and dot matrix printers targeting retail, logistics, and industrial applications — providing a comparable ruggedized and mobile-focused product set.
- TSC Auto ID: TSC Auto ID produces mobile thermal printers (Alpha series) and industrial label printers used in warehousing, retail, and field service — directly comparable to Printek's mobile thermal and ruggedized industrial printer portfolio.
- Brother Mobile Solutions: Brother Mobile Solutions sells rugged PJ and RJ-series mobile thermal printers used by public safety agencies, field service technicians, and route delivery operations — directly comparable to Printek's FieldPro, VehiclePro, and Interceptor offerings.
- OKI Electric (Oki Data): OKI Data is a leading global manufacturer of dot matrix printers (Microline series) and commercial thermal printers — directly comparable to Printek's PrintMaster and FormsPro dot matrix product family.
- Bixolon: Bixolon is a Korean manufacturer of mobile thermal printers (SPP-R series, XM7 series) for mobile POS, field service, and logistics — competing head-to-head with Printek on Bluetooth/Wi-Fi mobile thermal printer functionality.
Broad incumbents
- Honeywell: Honeywell's Productivity Solutions business, including legacy Datamax-O'neil, manufactures rugged mobile printers and labeling solutions for warehousing, public safety, and field service — a broad incumbent peer to Printek's FieldPro and Interceptor ruggedized offerings.
- Epson: Epson is a major OEM of receipt and mobile thermal printers (TM, Mobilink series) plus legacy dot matrix products — overlapping with Printek's mobile thermal printer line and representing both a peer and a competitor in mobile printing.
- DASCOM: DASCOM is Printek's parent company and global printer OEM producing a broad portfolio including dot matrix, thermal, and mobile printers — directly comparable as Printek functions as DASCOM's US specialty mobile/dot matrix subsidiary.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Printek social profiles
Digital presencePrintek compliance and trust
Trust signalCompliance17 records
Printek financial estimates
Financial estimateRevenue estimate
Valuation estimate
Printek leadership team
Management profileNumber of profiles
Profiles2 records
Printek funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Printek M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Printek
What does Printek do?
Printek designs and manufactures rugged mobile thermal printers (FieldPro, Interceptor, VehiclePro, MLP series) and high-speed multi-part forms dot matrix impact printers (FormsPro, PrintMaster series) for public safety vehicles, field service, warehousing, route accounting, retail, and industrial environments. The company sells hardware, accessories, mounting systems, consumable supplies, and extended warranty/repair service programs through a global channel of resellers, VARs, and distributors.
Is Printek a public or private company?
Printek is a private company. It is classified as corporate owned and is currently operating.
When was Printek founded?
Printek was founded in 1989. It employs 51 to 100 people.
Where is Printek based?
Printek is headquartered in Benton Harbor, United States, in the North America region.
How does Printek make money?
Four revenue lines are on record. Mobile Thermal Printers are the primary driver. The others are dot Matrix Impact Printers, accessories and Supplies and warranty and Service Programs.
Who are Printek's main competitors?
Direct peers on record are Star Micronics, Zebra Technologies, Citizen Systems, TSC Auto ID, Brother Mobile Solutions, OKI Electric (Oki Data) and Bixolon. Broad incumbents are Honeywell, Epson and DASCOM.
Does Printek have an API?
No public API is recorded for Printek.
What industry is Printek in?
Printek's product category is Industrial Mobile Printing Hardware. Its primary akta.pro industry code is HDACALAL, Rugged Printers & Field Peripheral Devices (Mobile Printers/Scanners), with a secondary code of HDACAEAD, Dot Matrix & Impact Printers. Its NAICS code is 33331 and its SIC code is 3555.