City of Burleson

What City of Burleson does

The City of Burleson is a Texas municipal government (founded 1912; council-manager form) providing comprehensive civic services to residents, businesses, and property owners within its Tarrant/Johnson County city limits. Core service lines include water and wastewater utilities, solid waste and recycling (contracted to Waste Connections), police and fire/EMS, the BRiCk recreation center, the Burleson Public Library and its digital collections, animal services, municipal court, parks (24+ sites including Bartlett Soccer, Chisenhall Fields, Hidden Creek Sports Complex, Hidden Creek Golf Course), and development services (permits, inspections, planning/zoning). The city is led by City Manager Tommy Ludwig with two Deputy City Managers and a named leadership team across police, library, and senior services.

The underlying technology stack is a federated set of best-of-breed civic-software platforms: CivicPlus for the public website/CMS, ArcGIS Hub for the BTX311 service-request system and GIS maps, Tyler Technologies for municipal online payments, Everbridge for emergency notifications, Amilia for recreation program registration, ForeUp for golf tee-time booking, eCode360 for code-of-ordinance publishing, and 24PetConnect/PetPlace for animal adoptions. Distribution is omnichannel — 9+ physical facilities (City Hall at 141 W Renfro St, library, utility customer service annex, municipal court, environmental services, recreation sites, Russell Farm Art Center, Senior Activity Center), self-serve web portals, IVR phone payments, drive-up dropboxes, and an active 8-channel social media presence.

Revenue mechanics are tax-and-fee based, not market-based: property tax (adopted FY rate raises M&O by 4.87%, ≈$22.90 per $100,000 of home value), sales tax, utility rates (water/wastewater with 10% late fee, 3.75% credit-card processing fee, 20-day payment window), solid-waste collection fees, library non-resident cards ($12.50–$50/year), recreation memberships, court fines, and permit/impact fees from the development pipeline. The 2022 bond program finances multi-year capital improvements, and 2025 brought the $1B Tallgrass master-planned community (Groundwork Development Partners), SPC Group's first North American dough manufacturing plant, and the Hilton Tapestry Bailey House Hotel — collectively signaling a major expansion of the city's tax and utility-customer base.

Name

City of Burleson

Legal name

City of Burleson

Website

https://burlesontx.com

Company type

Private

Founded year

1912

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

City of Burleson is a Texas municipal government (founded 1912) providing utilities, public safety, parks, library, recreation, and permitting services to residents and businesses within its Tarrant/Johnson County city limits, funded by property and sales tax, utility fees, and a 2022 bond program.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Water, Sewage and Other Systems (2213), Waste Collection (56211), Nature Parks and Other Similar Institutions (71219), Administration of Air and Water Resource and Solid Waste Management Programs (924110)

SIC

Water Supply (4941), Refuse Systems (4953), Water, Sewer, Pipeline, Comm & Power Line Construction (1623), Sanitary Services (4950)

akta.pro primary industry

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF)

akta.pro secondary industries

Parks, Recreation & Cultural Services (BPAIACAI), Solid Waste & Recycling Services Administration (BPAIACAH), Municipal Wastewater Collection (Sewer Networks) (BPALAMAA), City/Municipal Public Health Departments (HLAJAAAC)

Keywords

• Municipal government services
• Public utility services
• Public safety services
• Parks recreation programs
• Community development services

Headquarters

HQ city

Burleson

HQ country

United States

HQ region

North America

Offices9 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Others

Pricing tiers

Distribution channels6 records

Marketing channels12 records

Core offering

City of Burleson is a municipal government entity providing comprehensive civic services to residents and businesses within its jurisdictional boundaries. Core service offerings include water and wastewater utilities, solid waste and recycling collection, public safety (police, fire, EMS), parks and recreation including the BRiCk recreation center and Hidden Creek Golf Course, public library services with extensive digital collections, municipal court, animal services, building permits and inspections, planning and zoning, and economic development.

Product overview

City of Burleson is a municipal government providing comprehensive civic services to residents through an integrated digital platform. The city's product portfolio centers on the CivicPlus-powered website with BTX 311 as the primary service request and information portal. Core service offerings include utility management (water, sewer, solid waste/recycling), public safety (police, fire, emergency management), parks and recreation (including the BRiCk recreation center, golf course, and 24+ parks), public library services with digital collections, animal services, and development services (permits, inspections, planning/zoning). Digital services are delivered through multiple integrated platforms including Tyler Technologies for payments, ArcGIS for mapping, Everbridge for emergency notifications, and Amilia for recreation programming. The city operates across multiple facilities including City Hall (141 W Renfro St), the BRiCk recreation center (550 NW Summercrest Blvd), Burleson Public Library (248 SW Johnson Ave), and various public safety and parks facilities.

Differentiator

Problem solved

Functional benefit

Products and services

• BTX 311 Service Request System One-stop connection for city service requests, information requests, and issue reporting for Burleson residents via ArcGIS Hub platform.
• Water and Wastewater Services Municipal water distribution, wastewater treatment, water conservation programs, and utility billing services for city residents and businesses.
• Solid Waste and Recycling Services Residential trash collection, curbside recycling, bulk and brush pickup, and household hazardous waste services provided through contractor Waste Connections.
• Burleson Public Library Public library services including physical and digital collections, e-books, audiobooks via Libby/cloudLibrary/Hoopla, online tutoring through Brainfuse HelpNow, meeting room rentals, and community programs.
• Burleson Recreation Center (BRiCk) Municipal recreation center offering fitness facilities, aquatic center, splash pad, programs, memberships, and facility rentals at 550 NW Summercrest Blvd.
• Parks and Recreation System Municipal parks system including 24+ parks, sports complexes (Bartlett Soccer, Chisenhall Fields, Hidden Creek Sports Complex), Hidden Creek Golf Course, Russell Farm Art Center, and recreational programs.
• Police Department Services Full-service police department including patrol, criminal investigations, school resource officers, community programs, traffic enforcement, and public safety communications.
• Fire Department Services Fire suppression, emergency medical services, fire prevention inspections, community risk reduction programs, and emergency management.
• Municipal Court Services Online court citation search, payment processing, and case management for traffic and municipal violations.
• Animal Adoption Services Animal shelter services including pet adoptions, foster programs, microchipping, and animal care programs integrated with 24PetConnect/PetPlace platform.
• Building Permits and Inspections Online permit application, scheduling inspections, and tracking permit status for residential and commercial development.
• Burleson GIS Maps Interactive GIS mapping portal for viewing city maps, development projects, zoning, parks, and infrastructure spatial data.
• Russell Farm Art Center Community arts programming and facility rentals at 405 W CR 714, Burleson.
• Senior Activity Center Programs and services for seniors at 216 SW Johnson Ave, Burleson.

Quantifiable outcome

• 2025 Achievement of Library Excellence Award from Texas Municipal Library Directors Association
• +3 more outcomes

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

Feature3 records

Partnerships

Eight partnerships are on record, tiered flagship, major, minor and core.

• Groundwork Development PartnersflagshipStrategic or Co-development Partner · 1 January 2025Landmark $1 billion master-planned community development partnership for TallGrass development. This represents one of the city's largest economic development initiatives.
• Windmiller PropertiesmajorStrategic or Co-development Partner · 1 January 2025Development partner for The Bailey House Hotel, a Hilton Tapestry project in Burleson. Signifies significant hospitality development for the city.
• SPC GroupmajorStrategic or Co-development Partner · 1 January 2025Groundbreaking ceremony for SPC Group's first North American dough manufacturing facility in Burleson, representing significant economic development and job creation.
• Burleson Rotary ClubminorGTM or Marketing Partner · 1 January 2025Hosts the annual BTX-MAS Christmas Parade of Lights and partners with the city for the tree lighting ceremony and holiday celebrations.
• Waste ConnectionscoreOthersWaste Connections (formerly Progressive Waste Solutions) is the contracted trash collection provider for all residential customers in the City of Burleson. Handles garbage collection, curbside recycling, and special trash pick-ups. Residents contact BTX311 for service issues or Waste Connections directly at (817) 222-2221 for holiday-related inquiries.
• Environmental Collection Center (Fort Worth)minorOthersPartnership with Fort Worth Environmental Collection Center for household hazardous waste disposal. Burleson residents can use the ECC located at 6400 Bridge St, Fort Worth, open Thursday-Friday 11am-7pm and Saturday 9am-3pm with proof of residency.
• Southeast LandfillminorOthersReferenced as nearest landfill option at 898 N. Dick Price Road, Kennedale, TX. Part of waste disposal network for city services.
• City of Cleburne Transfer StationminorOthersTransfer station option at 2625 Pipeline Road, Cleburne, TX for waste disposal services.

Scale indicators5 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• City of Waxahachie, TX: Fast-growing DFW-area city with similar municipal service mix (utilities, parks, library, recreation), comparable population trajectory, and similar mid-size Texas municipal operating model.
• City of Joshua, TX: Johnson County neighbor with overlapping school district and commuter patterns, providing a direct geographic and demographic comparable for Burleson's growth-adjacent position south of Fort Worth.
• City of Crowley, TX: Tarrant County neighbor at a similar population tier with comparable municipal services (utilities, police, library, parks) and a similar growth-adjacent profile to Burleson.
• City of Cleburne, TX: Nearby Johnson County seat of comparable scale, sharing the same regional waste transfer station referenced in Burleson's solid waste network. Highly relevant peer on geography and utility/transfer service overlap.
• City of Midlothian, TX: DFW-area suburb with parallel rapid-growth economic development pipeline (industrial/manufacturing), similar parks and recreation investment, and equivalent small-city municipal service breadth.
• City of Mansfield, TX: Adjacent fast-growing Tarrant County suburb with similar population scale, comparable parks/recreation footprint, and overlapping economic development trajectory. Most direct peer based on size, geography, and growth profile.

Regional players

• City of Georgetown, TX: Fast-growing Texas city with similar high-growth trajectory, robust parks system, and bond-funded capital expansion. Useful peer for benchmarking mid-size Texas municipal growth management.
• City of Cedar Park, TX: Austin-metro Texas city of comparable scale with strong recreation, library, and parks programming. Provides a benchmark for municipal digital service delivery and community engagement maturity.

Broad incumbents

• City of Arlington, TX: Large DFW mid-size city operating comprehensive municipal services including utilities, parks (River Legacy), recreation, and library. Provides regional benchmark for service portfolio and digital citizen engagement.
• City of Fort Worth, TX: Much larger Tarrant County neighbor providing regional context; partner via the Fort Worth Environmental Collection Center for household hazardous waste disposal. Useful as an upper-bound benchmark for service breadth.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xburlesontx.com/twitter
• YouTubeyoutube.com/@CityofBurleson1912
• Facebookfacebook.com/BurlesonTX
• LinkedInlinkedin.com/company/city-of-burleson
• Instagramburlesontx.com/instagram

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Subsidiaries10 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about City of Burleson