Texas Department of Family and Protective Services
- Company typePrivate
- Founded2017
- HeadquartersAustin, United States
- Headcount5,001–10,000
- GTM typeB2C
- OfferingServices
Texas Department of Family and Protective Services firmographics
Firmographics- Name
- Texas Department of Family and Protective Services
- Legal name
- Texas Department of Family and Protective Services
- Website
- https://dfps.texas.gov
- Company type
- Private
- Founded year
- 2017
- Operating status
- Operating
- Headcount range
- 5,001–10,000 employees
- Ownership category
- akta.pro rank
Texas Department of Family and Protective Services industry classification
Industry- Product category
- Government Child and Adult Protective Services
- NAICS
- Individual and Family Services (6241), Child and Youth Services (624110), Services for the Elderly and Persons with Disabilities (624120), Other Individual and Family Services (624190)
- SIC
- Services-Social Services (8300)
- akta.pro primary industry
- Protection, Child Protection & Gender-Based Violence (GBV) Response (BPAGAAAG)
- akta.pro secondary industries
- Maternal, Child & Family Health Departments (HLAJAAAK), Protection Services (GBV, Child Protection, Safeguarding) (BPADAHAF)
Keywords
Where Texas Department of Family and Protective Services is headquartered
LocationHeadquarters
- HQ city
- Austin
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Texas Department of Family and Protective Services business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Supply Chain, Technology or R&D, Infrastructure, Marketing or Sales
Revenue model
- State Government Appropriations: Funded through Texas state government appropriations and federal funding from agencies including the Administration for Children and Families (ACF). No commercial revenue generation.
- Title IV-E Federal Funding: Federal funding under Title IV-E for foster care and adoption services, administered through the Texas Health and Human Services Commission.
Distribution channels6 records
Marketing channels9 records
Texas Department of Family and Protective Services product offering
Product offeringCore offering
Texas Department of Family and Protective Services (DFPS) is a state government agency that investigates reports of child and adult abuse, neglect, and exploitation, and delivers protective services including foster care, kinship care, adoption, family preservation, and adult guardianship. It also regulates child care facilities, runs statewide intake for abuse reports, and operates prevention and early intervention programs across all 254 Texas counties. Supporting the service delivery are technology platforms such as the IMPACT case management system, the Automated Background Check System (ABCS), and the SEMARC multi-agency reportable conduct search engine.
Product overview
Texas Department of Family and Protective Services (DFPS) is a Texas state government agency providing child protective services, adult protective services, child care investigations, community-based care, and prevention programs. The agency operates multiple online service portals including the main DFPS website, the Automated Background Check System (ABCS) for contractor background checks, the Texas Abuse Hotline for reporting abuse, the Texas Youth Helpline, the Texas Adoption Resource Exchange (TARE) for foster youth adoption, the IMPACT case management system for internal operations, the Texas Central Registry Portal for central registry checks, CommunityBasedCare.org for community-based foster care, Texas Child-Centered Care (T3C) for rate methodologies, and SEMARC for multi-agency reportable conduct searches. These are government services rather than commercial software products.
Differentiator
Problem solved
Functional benefit
Products and services
- DFPS Public Website and Online Services The official Texas Department of Family and Protective Services website providing access to child protective services, adult protective services, child care investigations, community-based care, statewide intake, background checks, adoption services, foster care programs, prevention initiatives, and reporting tools for abuse and neglect. Serves Texas residents, service providers, and the general public.
- Texas Abuse Hotline 24/7 reporting hotline and online portal for suspected child or adult abuse, neglect, or exploitation across Texas, available for emergencies and non-emergencies.
- Texas Youth Helpline Support hotline (1-800-989-6884) providing crisis intervention, counseling, and resources for youth in Texas, including those in foster care.
- Automated Background Check System (ABCS) Web-based application allowing DFPS staff, contractors, subcontractors, and partners to electronically request background checks for employees and volunteers, accessed via the My DFPS Application Passport (MYDAP) portal.
- Texas Adoption Resource Exchange (TARE) Online searchable registry enabling prospective adoptive parents to view profiles of children waiting for adoption in Texas foster care.
- Texas Central Registry Portal Online portal that allows individuals to request their own Central Registry background check for child abuse and neglect records, accessible through the MyDAP portal.
- CommunityBasedCare.org Dedicated website for the Texas Community-Based Care initiative, keeping foster care services in local Texas communities through regional Single Source Continuum Contractors (SSCCs).
- Texas Child-Centered Care (T3C) Methodology for calculating foster care rates and service packages, including the T3C System Blueprint for transitioning to community-based care with defined service package descriptions and timeframes.
- Search Engine for Multi-Agency Reportable Conduct (SEMARC) Common platform for authorized users to search for information across participating agencies (DFPS, HHSC, TEA, TJJD) on individuals with a history of reportable conduct for employment, volunteer, certification, contract, or licensure eligibility.
Companies that use Texas Department of Family and Protective Services
Customer profileSegments5 records
Ideal customer profiles5 records
Texas Department of Family and Protective Services technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
Texas Department of Family and Protective Services partnerships and signals
Strategic signalPartnerships
Eleven partnerships are on record, tiered core and minor.
- Texas Education Agency (TEA)coreTEA collaborates with DFPS through SEMARC (Search Engine for Multi-Agency Reportable Conduct) to share information on individuals with reportable conduct. TEA member organizations must check SEMARC for employment eligibility of public/charter school employees.
- Texas Juvenile Justice Department (TJJD)coreTJJD collaborates with DFPS through SEMARC to share reportable conduct information. TJJD member organizations include juvenile probation departments and local facilities that must check SEMARC for employment eligibility.
- Health and Human Services Commission (HHSC) - Procurement and Contracting Services (HHS-PCS)coreHHS-PCS provides procurement and contracting services for DFPS, handling the procurement process for goods and services while DFPS provides subject matter expertise. This partnership is critical for all DFPS contracting activities.
- Health and Human Services Commission (HHSC) - Child Care Regulation (CCR)coreDFPS coordinates with HHSC Child Care Regulation for matters involving child care facilities, day care investigations, and residential child care regulation. Dual jurisdiction situations require coordination between DFPS programs and CCR.
- Health and Human Services Commission (HHSC) - Provider Investigations (PI)coreDFPS works with HHSC Provider Investigations for cases involving abuse, neglect, or exploitation in facilities or by Medicaid-funded providers. HHSC PI handles community and facility-based provider investigations.
- Texas Department of Public Safety (DPS)coreDFPS integrates with DPS for criminal history checks through fingerprint-based FBI checks. DFPS also notifies DPS Joint Crime Information Center (JCIC) regarding human trafficking cases. DPS provides criminal history information used in case planning and background checks.
- Community Resource Coordination Groups (CRCGs)minorCRCGs are county-based interagency groups working with DFPS to coordinate services for families and individuals whose needs cannot be met by a single agency. CRCGs include behavioral health, basic needs, and caregiver support coordination.
- Faith-Based OrganizationsminorDFPS partners with faith communities across Texas through its Faith-Based and Community Engagement program. Partners include churches and religious organizations that provide support services, volunteer recruitment, mentorship programs, and community resources.
- Regional Mentoring OrganizationsminorDFPS coordinates with regional organizations across 11 Texas regions to provide mentorship services for foster youth. Organizations include Austin Angels, Big Brothers Big Sisters, Friends of the Children, and other regional providers.
- Texas Law Enforcement AgenciescoreDFPS coordinates with Texas law enforcement for investigations, including child safety checks, emergency responses, and cases involving criminal activity. DFPS provides case history information to law enforcement and notifies law enforcement of criminal activity threatening health or safety.
- Out-of-State Child Welfare AgenciesminorDFPS participates in the Interstate Compact on the Placement of Children (ICPC) with all 50 states, the District of Columbia, and the US Virgin Islands, coordinating cross-state placements and case history information sharing.
Scale indicators1 record
Recent moves7 records
Expansion highlights5 records
Texas Department of Family and Protective Services competitors and assessment
Company assessmentDirect peers
- California Department of Social Services: California's state agency administering child welfare, adult protective services, and foster care licensing — the closest structural analog to DFPS in scope, scale, and statutory mandate.
- New York Office of Children and Family Services: New York's state agency overseeing child welfare, juvenile justice, and adult protective services — comparable in program breadth and regulatory authority to DFPS.
- Illinois Department of Children and Family Services: Illinois's state child welfare agency with investigation, foster care, and adoption mandates — operates the same core protective-services portfolio as DFPS, with similar court-involved case dynamics.
- Florida Department of Children and Families: Florida's state agency responsible for child protective investigations, adult protective services, and foster care — directly comparable to DFPS in mandated functions and contracting model.
- Georgia Division of Family and Children Services: Georgia's state child welfare agency handling CPS investigations, foster care, and adoption — comparable regional-state structure with county-based service delivery akin to DFPS's Texas model.
Emerging players
- Casey Family Programs: National operating foundation that works directly with state child welfare systems (including Texas) on child welfare reform and foster care improvement — adjacent mission and active partner to DFPS's CBC transition.
- Annie E. Casey Foundation: Private foundation focused on child welfare and family systems reform — publishes the influential Kids Count data series and funds state-level child welfare pilots comparable in scope to DFPS programs.
Broad incumbents
- Texas Health and Human Services Commission: DFPS's sister Texas agency, administering Medicaid, child care regulation, and provider investigations — directly partnered with DFPS on SEMARC, IV-E, and overlapping protective services oversight.
- U.S. Administration for Children and Families: Federal agency administering Title IV-E and child welfare policy that funds and regulates state agencies like DFPS — provides the federal funding framework and oversight context within which DFPS operates.
Others
- Child Welfare League of America: National membership association for child welfare agencies and professionals — sets standards and advocates on policy that directly shape the operating environment for DFPS and peer state agencies.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Texas Department of Family and Protective Services social profiles
Digital presenceTexas Department of Family and Protective Services financial estimates
Financial estimateRevenue estimate
Valuation estimate
Texas Department of Family and Protective Services leadership team
Management profileNumber of profiles
Profiles16 records
Texas Department of Family and Protective Services funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Texas Department of Family and Protective Services M&A and investment
M&A and investmentM&A
Investments1 record
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Texas Department of Family and Protective Services
What does Texas Department of Family and Protective Services do?
Texas Department of Family and Protective Services (DFPS) is a state government agency that investigates reports of child and adult abuse, neglect, and exploitation, and delivers protective services including foster care, kinship care, adoption, family preservation, and adult guardianship. It also regulates child care facilities, runs statewide intake for abuse reports, and operates prevention and early intervention programs across all 254 Texas counties. Supporting the service delivery are technology platforms such as the IMPACT case management system, the Automated Background Check System (ABCS), and the SEMARC multi-agency reportable conduct search engine.
Is Texas Department of Family and Protective Services a public or private company?
Texas Department of Family and Protective Services is a private company. It is classified as state government owned and is currently operating.
When was Texas Department of Family and Protective Services founded?
Texas Department of Family and Protective Services was founded in 2017. It employs 5,001 to 10,000 people.
Where is Texas Department of Family and Protective Services based?
Texas Department of Family and Protective Services is headquartered in Austin, United States, in the North America region.
How does Texas Department of Family and Protective Services make money?
Two revenue lines are on record. State Government Appropriations are the primary driver. The others are title IV-E Federal Funding.
Who are Texas Department of Family and Protective Services's main competitors?
Direct peers on record are California Department of Social Services, New York Office of Children and Family Services, Illinois Department of Children and Family Services, Florida Department of Children and Families and Georgia Division of Family and Children Services. Emerging players are Casey Family Programs and Annie E. Casey Foundation. Broad incumbents are Texas Health and Human Services Commission and U.S. Administration for Children and Families. Child Welfare League of America is listed as an others.
Does Texas Department of Family and Protective Services have an API?
No public API is recorded for Texas Department of Family and Protective Services.
What industry is Texas Department of Family and Protective Services in?
Texas Department of Family and Protective Services's product category is Government Child and Adult Protective Services. Its primary akta.pro industry code is BPAGAAAG, Protection, Child Protection & Gender-Based Violence (GBV) Response, with a secondary code of HLAJAAAK, Maternal, Child & Family Health Departments. Its NAICS code is 6241 and its SIC code is 8300.