Sesam

What Sesam does

Sesam is a French private staffing and hospitality services company founded in 2017 and headquartered in Puteaux (La Défense), Paris, where it operates as a subsidiary of Groupe Sucheme. The company delivers corporate reception, office management, hospitality, and concierge services to large enterprise clients, primarily in the Île-de-France region, using trained host/hostess personnel embedded on-site at client locations. Its service offering is bundled with three proprietary digital tools — Smart Visit for automated visitor check-in, the Barnett concierge mobile application providing access to a 50+ service hospitality catalog, and the Smart XPR e-learning platform that supports internal staff training alongside the Giverny training center — plus a space-design offering delivered in partnership with Kymono.

Sesam operates a B2B sales-led go-to-market with no intermediary channels, selling customized multi-year enterprise contracts with dedicated account management and a unique "referent" assigned to each client. Pricing is quote-based and not publicly disclosed, with revenue generated primarily through managed-services fees for staffed reception and hospitality delivery, supplemented by professional-services revenue from office management and space design. The company differentiates on human-service quality, internal training infrastructure, and a "L'accueil au naturel" brand positioning that targets corporates seeking to elevate reception from a transactional function to a branded employee and visitor experience.

The company is led by Patricia Duboué as Director of Operations (25+ years of reception experience) under the strategic direction of Emmanuel Deparis, Director General of Groupe Sucheme. Headcount sits in the 101–250 band, all operations are domestic to France, and there is no disclosed external funding, no public listing, and no M&A activity in the available data.

Name

Sesam

Legal name

SESAM

Website

https://sesam-accueil.com

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

51–100 employees

Short description

Sesam is a French private staffing firm, founded in 2017 as part of Groupe Sucheme, providing corporate reception, office management, hospitality, concierge, and space-design services to large enterprise clients primarily in the Paris region through customized multi-year contracts.

Ownership category

akta.pro rank

Product category

Corporate Reception and Workplace Hospitality Services

SIC

Services-Employment Agencies (7361), Services-Help Supply Services (7363)

akta.pro primary industry

Professional Employer Organization (PEO) / Co-Employment Services (BPACAHAB)

Keywords

• Corporate reception services
• Workplace hospitality services
• Concierge services
• Office management services
• Visitor management

Headquarters

HQ city

Paris

HQ country

France

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Reception Services: Core reception and front desk services for corporate clients, delivered by trained host/hostess personnel. Services are customized per client and billed through contractual arrangements.
2. Hospitality Services: Workplace hospitality offerings including a catalog of 50+ concierge services accessible to employees on-site. Provided as part of comprehensive hospitality packages.
3. Office Management: Dedicated office management support including visitor reception, client follow-up, parcel management, administrative tasks, telephone handling, general services, and accounting support.
4. Space Design and Aménagement: Custom interior design and space planning services for reception areas and workplace environments, implemented through the Kymono partnership.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

Sesam provides outsourced corporate reception, hospitality, concierge, and office management services to enterprise clients in France, supplemented by workplace space design (Aménagement d'espaces). Each engagement is built around a trained host/hostess team assigned to the client's site, supported by proprietary technology (Smart Visit, Barnett, Smart XPR) and internal training infrastructure to deliver a personalized, modernized visitor and workplace experience.

Product overview

Sesam offers a comprehensive hospitality and reception services ecosystem. The core offering consists of four main services: corporate reception (Accueil en entreprise), Office Management, Hospitality, and Conciergerie. These are complemented by space design services (Aménagement d'espaces) and supported by technology solutions including Smart Visit (automated reception), the Barnett concierge application, and the Smart XPR e-learning platform for staff training. The company positions itself at the intersection of human service and technology, delivering personalized reception experiences while leveraging digital tools for innovation and continuous service improvement.

Differentiator

Problem solved

Functional benefit

Products and services

• Accueil en entreprise (Corporate Reception) Outsourced corporate reception services delivered by trained hosts and hostesses, providing a personalized welcome experience for visitors and clients at corporate offices. Targeted at large enterprises in France seeking to professionalize and brand-differentiate their front-desk reception.
• Office Manager On-site office management support covering visitor reception, client follow-up, parcel handling, administrative tasks, telephone reception, general services, and accounting support for organizations seeking a single embedded support profile.
• Hospitality Workplace hospitality services extending beyond reception, offering employees a catalog of more than 50 on-demand services aimed at improving satisfaction, comfort, and work-life balance at the workplace.
• Conciergerie (Concierge) Corporate concierge service enabling workplace collaborators to access a variety of services instantly, facilitated by the Barnett concierge application for on-demand service access.
• Aménagement d'espaces (Space Design) Custom interior space design and realization services transforming workplace reception areas and environments into living spaces reflective of client identity, delivered in partnership with Kymono.

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

One partnership is on record.

• KymonominorStrategic or Co-development PartnerKymono is partnered with Sesam for the conception and realization of custom space designs, specifically for reception area and workplace interior design projects. This partnership enables Sesam to offer comprehensive turnkey solutions that combine hospitality services with physical space transformation.

Scale indicators3 records

Recent moves6 records

Expansion highlights4 records

Broad incumbents

• Randstad: Global staffing and HR services major with substantial French operations. Comparable to Sesam's staffing-based service model for placing personnel at corporate client sites, though at much broader scale and job-category coverage.
• Sodexo: French-headquartered global facility management and food services major with extensive workplace experience and concierge offerings. Directly comparable to Sesam's hospitality and reception services for French corporate clients, though Sodexo operates across a much broader service portfolio and global footprint.
• Elior Group: France-based global contract catering and facility services group with workplace hospitality and reception-adjacent offerings. Comparable to Sesam's workplace hospitality and concierge services for French corporates, though Elior's core is food services.
• Adecco: Global HR services and staffing company with significant French presence. Comparable to Sesam as a provider of staffing solutions to corporate clients, though Adecco operates across all major job categories and at much greater scale.
• ISS A/S: Global facility services company headquartered in Denmark, providing workplace services including reception, concierge, and office management across multiple geographies. Comparable to Sesam as a broader, multinational provider of on-site reception and workplace experience services to corporate enterprises.
• ManpowerGroup: Global staffing and workforce solutions major with significant French operations. Comparable to Sesam as a staffing services provider placing personnel into corporate clients, though at much broader scale and across multiple job categories rather than reception-specialized.
• Compass Group: Global contract food services and support services major with workplace hospitality offerings. Comparable to Sesam as a provider of workplace hospitality and concierge-type services for corporate clients, though with a fundamentally broader, food-services-led portfolio.

Direct peers

• Atalian: France-based international facility services group providing cleaning, reception, and workplace services. Highly comparable to Sesam as a French-rooted facility services firm with overlapping reception and workplace management offerings for corporate clients.

Regional players

• ONET: French family-owned facility services provider offering reception, cleaning, and workplace services primarily in France. Comparable to Sesam as a France-centric facility services peer serving similar corporate enterprise clients with on-site staffing and reception offerings.
• HAYS: Global specialist staffing and recruitment firm with significant French operations focused on professional and support roles. Comparable to Sesam's staffing model for placing workplace personnel, with overlap in the French corporate services recruitment market.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights5 records

Customer concentration

• LinkedInlinkedin.com/company/sesam-accueil
• Instagraminstagram.com/sesam_officiel

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Sesam