Avon Lake Regional Water

What Avon Lake Regional Water does

Avon Lake Regional Water is a municipally-governed water and wastewater utility headquartered in Avon Lake, Ohio, providing water service to over 200,000 residents across a 680-square-mile, seven-county area in Ohio (Lorain, Erie, Huron, Medina, Cuyahoga, Ashland, Wayne) and sanitary sewer service to approximately 30,000 residents in Avon Lake and parts of Lorain County. The utility draws source water from Lake Erie and operates a Water Filtration Plant with maximum capacity of 50 million gallons per day (currently producing 22 MGD) and a Water Reclamation Facility with 6.5 MGD capacity (expandable to 12.5 MGD during wet weather). Core technology includes conventional filtration, UV disinfection systems, phosphate corrosion control for lead prevention, and a first-in-North-America pilot of Techwin electrochemical water treatment technology producing sodium hypochlorite on-site from salt. The utility maintains approximately 290 miles of water and sanitary sewer mains and is governed by an independent five-member Avon Lake Board of Municipal Utilities elected by residents.

The business model is built on recurring quarterly billing across three primary revenue streams: residential and commercial water service fees (tiered volume-based pricing with minimum service fees), wastewater service fees (flat per-gallon rate with minimum fees), and bulk water sales to seven surrounding municipalities (Avon, Sheffield, Sheffield Lake, North Ridgeville, Medina, Rural Lorain County Water Authority, Medina County Northwest Water System), with bulk sales representing approximately 85% of total water production. The utility claims some of the lowest water and wastewater rates in Ohio, with a Summer Billing Adjustment that bases residential wastewater charges on winter/spring usage averages. Distribution occurs through owned infrastructure (direct piped service), online account management via Xpress Bill Pay, and Bid Express for electronic procurement. Strategic partnerships include emergency water interconnections with the City of Elyria (up to 8 million gallons), research partnerships with the University of Akron and Case Western Reserve University on biomimicry and microplastics, and low-interest OWDA loans supporting a $32 million water filtration plant overhaul nearing completion in 2025.

Name

Avon Lake Regional Water

Legal name

Avon Lake Regional Water

Website

https://avonlakewater.org

Company type

Private

Founded year

1925

Operating status

Operating

Headcount range

11–50 employees

Short description

Avon Lake Regional Water is a municipally-governed water and wastewater utility serving 200,000+ water customers and 30,000 wastewater customers across a seven-county Ohio area. It draws source water from Lake Erie and operates treatment and distribution infrastructure with quarterly recurring billing and bulk wholesale sales.

Ownership category

akta.pro rank

Product category

Water and Wastewater Utility Services

NAICS

Water, Sewage and Other Systems (2213), Sewage Treatment Facilities (22132), Water Supply and Irrigation Systems (22131)

SIC

Water Supply (4941), Sanitary Services (4950)

akta.pro primary industry

Water Supply & Wastewater Utilities Administration (BPAIACAG)

Keywords

• Municipal water utility
• Water treatment services
• Wastewater management
• Bulk water supply
• Sanitary sewer services

Headquarters

HQ city

Avon Lake

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Infrastructure, Operations, Personnel, Technology or R&D, Supply Chain, Marketing or Sales

Revenue model

1. Water Service Fees: Quarterly billing for water consumption with tiered rates based on volume. Minimum service fee plus consumption charges. Primary revenue stream serving over 200,000 residents.
2. Wastewater Service Fees: Quarterly billing for sanitary sewer and wastewater treatment services. Separate minimum service fee and per-gallon rates. Serves approximately 30,000 residents.
3. Bulk Water Sales: Bulk water sales to surrounding communities including Avon, Village of Sheffield, Sheffield Lake, North Ridgeville, Medina, and Rural Lorain County Water Authority. Customers outside City of Avon Lake consume approximately 85% of total water produced.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

Avon Lake Regional Water operates a municipal water and wastewater utility providing drinking water treatment and distribution through its Water Filtration Plant (22 MGD current, 50 MGD max) and wastewater treatment through its Water Reclamation Facility (6.5 MGD). It serves over 200,000 residential and commercial water customers across a 680-square-mile seven-county Ohio area and approximately 30,000 sanitary sewer customers, with about 85% of water production sold wholesale to surrounding municipalities. Supporting services include backflow prevention, water quality reporting, online bill payment via Xpress Bill Pay, and a deduct meter program for outdoor water use.

Product overview

Avon Lake Regional Water operates as a progressive water and wastewater utility providing a unified portfolio of water services. The core offerings consist of the Water Filtration Plant (WFP) for drinking water treatment and distribution, and the Water Reclamation Facility (WRF) for wastewater treatment, supported by the Distribution & Collection System maintaining infrastructure. Customer-facing services include online account management via Xpress Bill Pay, a Backflow Prevention Program for regulatory compliance, and a Deduct Meter Program for outdoor water usage billing. Additional services include water quality reporting, an ArcGIS-based service line material inventory, customer forms, and electronic bidding through Bid Express.

Differentiator

Problem solved

Functional benefit

Products and services

• Water Filtration Plant (WFP) — Drinking Water Treatment and Supply
• Water Reclamation Facility (WRF) — Wastewater Treatment
• Distribution & Collection System
• Bulk Water Supply to Municipalities
• Backflow Prevention Program
• Deduct Meter Program
• Water Quality Reporting and Service Line Inventory
• Online Account Management and Bill Payment

Quantifiable outcome

• Serves 200,000+ water customers and 30,000 wastewater customers across 680 square miles in 7 counties
• +4 more outcomes

Named customers11 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature5 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• Techwin (South Korea)coreTechnology or Integration · 1 June 2024South Korean technology company developed electrochemical water treatment system. Avon Lake piloting first North American installation of Techwin technology that produces sodium hypochlorite on-site from salt using electrochemical process for EPA-required water treatment.
• Cleveland Water Alliance (CWA)coreStrategic or Co-development Partner · 1 June 2024Facilitated partnership between Avon Lake Regional Water and Techwin for the electrochemical water treatment pilot project, being the first Northeast Ohio utility to employ this technology.
• City of ElyriacoreStrategic or Co-development Partner · 1 May 2019West Ridge Interconnect emergency water sharing partnership with RLCWA and City of Elyria. In emergencies, either City of Elyria or Avon Lake Regional Water may supply up to 8 million gallons of water to the other.
• Rural Lorain County Water Authority (RLCWA)coreStrategic or Co-development Partner · 1 May 2019Bulk water customer and partner in West Ridge Interconnect emergency water sharing. RLCWA serves areas of rural Lorain County and Villages of LaGrange, Grafton, Kipton and Spencer.
• University of Akron - Great Lakes BiomimicryminorStrategic or Co-development Partner · 1 September 2018Partnership sponsoring two University of Akron Ph.D. fellows studying biomimicry for proactive approaches to algal bloom challenges. Biomimicry involves learning from nature to solve human problems and drive innovation.
• City of Elyria (Elyria Interconnection)coreStrategic or Co-development Partner · 1 November 2017Interconnection project with Elyria Municipal Water Supply System for backup water services. Project funded jointly: Avon Lake Regional Water (40%), RLCWA (40%), City of Elyria (20%), requesting up to $3 million from Water Supply Revolving Loan Account.
• Brown & CaldwellminorImplementation/ SI/ Consulting Partner · 1 January 2004Nationally recognized engineering firm specializing in CSO control planning. Contracted in 2002 to develop Long-Term Control Plan required by Ohio EPA and USEPA for combined sewer separation.
• Case Western Reserve UniversityminorStrategic or Co-development PartnerResearch partner using new technologies to capture 90% of microplastics down to 50 microns from washing machines as part of Lake Erie water quality monitoring initiative.

Scale indicators14 records

Recent moves10 records

Expansion highlights5 records

Direct peers

• Cleveland Water: Cleveland Water is a large municipal water utility serving the City of Cleveland and surrounding communities through Lake Erie-sourced drinking water treatment. Directly comparable to Avon Lake in source water, treatment profile, and customer base across Northeast Ohio.
• Northeast Ohio Regional Sewer District (NEORSD): NEORSD is a regional wastewater utility serving the Greater Cleveland area with comparable sewage treatment, CSO control, and NPDES permitting functions. Strong direct peer given overlapping service geography and wastewater treatment scope.
• Columbus Division of Water: Columbus's municipal water utility is one of Ohio's largest, providing water treatment and distribution to a major metro area. Comparable in scale, public ownership model, and capital-intensive operations.
• Erie Water Works: Erie Water Works is a Pennsylvania municipal water utility serving the City of Erie and surrounding areas. Notably, Avon Lake's CEO Robert K. Munro previously managed wastewater facilities in Erie, and the utility shares a similar Great Lakes regional profile.
• Toledo Department of Public Service - Water: Toledo's water utility is another large Lake Erie-sourced municipal water provider in Ohio with similar treatment, distribution, and regulatory obligations. Comparable on geographic, regulatory, and operational dimensions.
• Cincinnati Water Works: Cincinnati Water Works operates water treatment and distribution as a municipal utility serving Greater Cincinnati. Directly comparable as an Ohio-based municipal water provider with similar governance and regulatory exposure.

Others

• Cleveland Water Alliance: Cleveland Water Alliance is a regional water innovation cluster that facilitated Avon Lake's Techwin pilot. Comparable as an ecosystem partner rather than a competitor; useful as a signal of Avon Lake's positioning within the Northeast Ohio water innovation network.
• Veolia Water Technologies & Solutions: Veolia is a global environmental services and water treatment technology provider, comparable as a supplier/partner ecosystem participant rather than a direct municipal competitor. Relevant given its role in water reuse, treatment chemistry, and utility operations globally.

Broad incumbents

• Aqua Ohio (Essential Utilities): Aqua Ohio is the Ohio subsidiary of Essential Utilities, one of the largest investor-owned water and wastewater utilities in the U.S. Comparable service offerings and Ohio footprint, though operated as a regulated private entity rather than municipal.
• American Water Works Company: American Water is the largest publicly traded U.S. water and wastewater utility, operating regulated water systems across multiple states. Comparable in core service line but operates at much greater scale and as a private-sector regulated utility.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/AvonLakeWater
• Facebookfacebook.com/AvonLakeWater
• LinkedInlinkedin.com/company/avon-lake-regional-water

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Avon Lake Regional Water